Egnyte

Egnyte Reviews

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Ratings and Reviews
(1-25 of 39)

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Mykii Liu | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Sharing files externally with passwords, link expiration and granular control of permissions
  • File syncing across end-user devices using a client installed onto the computer for seamless integration for end-users as if they had mapped a drive directly to their machine
  • Implements 2FA for secure access
  • Applying mass permissions to multiple folders is non-existent. If you have 15 folders to manage, you have to individually assign the 15 folders permissions to have specific rights (to not be able to delete the folder and to be able to create subfolders)
  • File and folder restoration is only done in increments of 80 items-- per page. That can be 78 files and 2 folders, but those folders don't contain the original items that originally existed within it. Restoring a folder with more than 1000 items is absolutely drudging.
  • There isn't an ability to keep files stored on end-user devices as of yet. OS level applications often times have issues when needing to address [the] entire contents of folders. [A] prime example is for file compression.
  • There isn't an easy way to back up the information from an end user's machine or transfer contents to a local hard drive. Cloud base solutions are available though.
Akash Jain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • The interface of Egnyte is very easy and user-friendly anyone can use Egnyte without any problem.
  • Security of Egnyte is very high it creates a security code or password to open the particular file
  • File exchanging platform is too good.
  • Always gives a good updates and user friendly updates.
  • Connectivity with internet is slow as per my experience
  • Shows some undefined error sometime but it's very rare
  • It's takes little bit more time to upload files.
Brandon Smith | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • It is very much proficient in sharing files within and outside of the organization.
  • The integration is seamless with other available platforms. The desktop app is fast and reliable also the interface is very user-friendly to use.
  • Users can download heavy files easily from the system without any lag or system bogging down.
  • The main drawback of the system that it is lacking in managing the uploading of large or huge files, even though the large files can be easily downloadable but the upload takes a lot of time.
  • While uploading the system sometimes starts lagging and the file after sometimes needs to upload again.
  • Egnyte is lacking in syncing multiple platforms at the same time. It gives access to one platform at a time which somehow hinders the work while migrating a large amount of data.
Jason Sauquet | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It has an amazing feature of collaborating data security, compliance, and threat detection for businesses.
  • It has all the amazing features which makes out great platform across the niche.
  • It offers great security while sharing information and sharing links, it gives link expiration while sharing the information.
  • That link expires after some time and needs a password to access it again which makes me share my files anywhere without the fear of attacking or losing information.
  • The main drawback that I am facing while using the Egnyte that [in my experience] it becomes slow while dealing with large files.
  • Secondly, it does not have the feature of changing the parent of the folder which sometimes becomes a trouble to assess without the person.
  • The system gets slow a lot and it takes hours to upload large files onto the cloud [in my experience] which is the biggest drawback.
Ian Hansen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Drive map tool on Windows and flexibility on client configuration, can change drive letters fairly easily if needed.
  • New user setup is straightforward and permissions not too difficult to set up and assign.
  • Support has been fairly responsive and helpful with issues as they have come up.
  • The on-premise server that syncs with cloud data was a bit challenging to set up.
  • Mac installation was challenging and less configurable than Windows.
  • A new or redesigned user setup wizard might be more useful than the present setup method.
May 30, 2021

Easy to use

Varun Kainthla | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It is very secure. We haven't faced any data breach nor has any data been transferred to a wrong person.
  • It provides a lot of space for storing various documents.
  • It is very simple to use. All the employees of the company were able to use it with ease.
  • Custom url is very useful as it is easy to communicate with other person.
  • It is buggy. Sometimes, it doesn't sync the data automatically, but this rarely happens.
  • It has no support for Linux.
  • Keep me logged in button rarely works and one often finds themselves logged out.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Secure sharing with options to require password and time limits
  • Logging of access to shared links
  • Ability to allow custom url for links
  • Because it is an additional service, it creates added steps for users (compared to sharing in google or Microsoft)
  • Without custom URL, some end users are not familiar with Egnyte brand, and can cause confusion
John Watson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Very easy to install.
  • Very simple to use.
  • Large storage capacity.
  • Uploading large files (over 1GB) remotely can be difficult and causes crashes.
  • Likewise moving large files within the folders can cause interruptions in service.
  • Not sure what is happening with the creation of back-ups. I have never seen this functionality although it may be happening in the background.
Jay Handleson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Fast file access and retrieval
  • Quick uploads and downloads
  • Individual file sharing with users outside of our organization
  • We had one problem with file syncing that lost several files. Tech support could not retrieve them. This happened early in our usage and only one time.
  • We had an issue with Sync at one point, but that was resolved.
Christopher Fritz | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Sharing options within the organization and outside.
  • Structure of permissions.
  • User management.
  • Options for using Egnyte (drive, browser, etc.).
  • Collaborating in docs.
  • Collaboration in documents within the Office applications would be nice. Now it's only in browser mode.
  • Default link names option when sharing files.
  • Desktop sync should be able to tell when there's not enough disk space.
  • Support could be more attentive.
Brandon Wells, MPA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Ease of use- once things are clearly labeled Egnyte is simple to learn and use.
  • Pricing- In our case, Egnyte was very fairly priced.
  • Functionality- Egnyte is a no-frills, as advertised, option for all digital storage needs.
  • Egnyte may be overdue for a face-lift. The User Interface is a little dated. Not a deal breaker by any means, though.
  • Customer support- Fortunately, we haven't needed much help. I have heard from people at other businesses complain about their lack of support before.
Chelsey Clayton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • One of Egnyte's features that we use quite frequently is file sharing to individuals outside of our company - whether we're sharing documents with prospects, potential buyers, or clients, it's as easy as sending a link to share a file, or creating a guest profile for them to sign in if they need to upload documents to us.
  • Desktop sync is a feature in Egnyte that we could not live without! The continuous sync means that our systems always have the latest version of every document that's worked on almost instantaneously.
  • Password protected file sharing is a must - we are a business brokerage firm and so client confidentiality is one of our highest priorities. Having the ability to put our files behind a password-protected link for viewing and downloading has helped us immensely.
  • Egnyte's web edit functionality could be built out a bit more. We never use this service in our office, and while I believe that it's because we simply use the desktop sync tool and have everything available locally with immediate follow-up syncing, the functionality does seem slightly less than intuitive, but still wholly usable.
  • Honestly... I have a difficult time thinking of any other shortcomings that the platform has.
Shawn Petrunak | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Sharing files safely and securely with people at different facilities. It allows for ease of communication without having to limit security potential to do so.
  • Fast updating - within seconds I can drop a file in to a shared Egnyte folder and it be readily available on someone else's computer in the office. This is great for conference calls, it allows all parties to quickly access and review the same material.
  • Salesforce integration - it has been phenomenal seeing how seamlessly Egnyte and Salesforce integrate. To allow these tow systems to ebb and flow so well together saves countless hours of work in our everyday.
  • Workshops - a lot of people in our field have experienced a learning curve when implementing Egnyte. I think good workshops online would be excellent tools to allow them to reach Egnyte's full potential
  • Breaking links - If I share a confidential file, it would be excellent to easily re-access that link that was sent to that file and break that link (force it to no longer work). As it stands that often has to be done universally, and so one wrong move on our side has the potential to be catastrophic. There may be a way that I don't know about, but I think that points back to the idea of workshops
  • Varying user access - it would be nice to allow users to edit and delete only in certain parts of Egnyte, rather than giving them administrative access across the board.
December 06, 2017

Easy to use!

Emily Tennant | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Allows different types of documents to be stored and accessed without issues
  • Saves drafts in stages
  • Allows access to both current and former employee files
  • Easy to use - administrator access controls who has access to what
  • Customer service is clunky and difficult to actually get help for existing users - sales team is great though
  • Occasional crashes and compatibility issues
  • Does not support Linux
December 06, 2017

Egnyte - easy to use!

Courtney Bradley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Syncs fast so others can open updated files
  • Holds a ton of storage
  • Easy to access from all types of devices
  • Two people cannot be in the same file - if I open a file that a colleague is in and begin work it will save (2) copies
  • Sometimes the syncing freezing makes me have to restart my computer
  • It can be hard to access on an iPhone, bigger screens work best
Jeffrey Smith | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Salesforce integration is seamless and extremely beginner friendly.
  • Egnyte goes through all of the proper measures to be fully compliant in an extremely tight regulatory industry.
  • Affordability is a major factor when you are buying licenses for a ton of employees, Egnyte checks this box.
  • Egnyte occasionally desyncs with Salesforce without warning, when it does it requires a convoluted series of steps to troubleshoot. It's easy after the first time, but it can be a major issue when your pipeline is built around the integration.
  • Egnyte support is all offshore in my experience, they rarely match up with you time wise and typically skip straight to screen sharing to troubleshoot. Many users aren't comfortable screen sharing as a first resort.
  • The browser-based Egnyte solution is sluggish and has some UI quirks that turn most of the users off in the office.
Whitney Kelley | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Web Edit function works really well to edit documents in real time and have them live.
  • System access, the ability to share folders with only certain members or groups for safety.
  • The ability to keep many different types of documents (Word, Excel, etc) in one location.
  • When you are doing web edits to a document it locks other users out of the document for an undisclosed amount of time. If it is a frequently accessed document this can cause problems.
Will Kosnik | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Egnyte gives multiple access points to your files. There is software for local NAS devices. And there is WebDAV access to the cloud as well.
  • Egnyte is permissions based. So users can be given access to certain folders, but be only given access to select files within that folder. It can be as complicated or simple as you want.
  • Egnyte gives you the option to pay specifically for Crypto-virus coverage. If your files were ever infected, they guarantee a backup.
  • There are some points within the web UI that randomly don't function properly. Users can give links to folders and files in the web UI. Sometimes the links randomly expire when they shouldn't.
  • Sometimes tech support is not sure why things happen. I've had an open case that is currently 4 weeks old. They just cannot figure out the issue. Luckily it doesn't stop us from working.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Easy to use: we had minimal problems implementing this across the company.
  • Great for collaborative work: stops issues with version control and has easy sharing.
  • Easy sharing outside our organization: avoids issues with large file transfers.
  • We often have issues with WebEdit, changes not saving/overwriting
  • No functionality to drag and drop files/folders within the UI, can only move things by going through Move > Select location
  • When previewing Word files in the browser, tracked changes are not shown so there can be misunderstandings when quickly reviewing documents

Egnyte Scorecard Summary

Feature Scorecard Summary

File Sharing & Management (7)
89%
8.9
Versioning (33)
92%
9.2
Video files (29)
89%
8.9
Audio files (27)
89%
8.9
Document collaboration (33)
93%
9.3
Access control (35)
87%
8.7
File search (34)
86%
8.6
Device sync (32)
89%
8.9
Cloud Storage Security & Administration (3)
93%
9.3
User and role management (33)
95%
9.5
File organization (35)
91%
9.1
Device management (30)
94%
9.4
Cloud Storage Platform (3)
93%
9.3
Performance (34)
91%
9.1
Reliability (34)
93%
9.3
Storage Reports (30)
94%
9.4

What is Egnyte?

Egnyte delivers a content platform that is purpose-built for businesses, as a trusted platform to secure and govern all company files. Egnyte promises to give IT centralized control and protection over their files, and users fast access to their content, no matter how or where work happens.

Egnyte Video

Egnyte & You - Enterprise File Services

Egnyte Competitors

Egnyte Pricing

Starting Price: $25

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Team (1-10 employees)$10per employee/per month
Business (10-100 employees)$20per employee/per month
Enterprise (50+ employees)Contact sales team

Egnyte Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

How much does Egnyte cost?

Egnyte starts at $25.

What is Egnyte's best feature?

Reviewers rate User and role management highest, with a score of 9.5.

Who uses Egnyte?

The most common users of Egnyte are from Mid-size Companies and the Computer Software industry.