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Modernizing Medicine®’s Healthcare IT Suite

Score8.8 out of 10

11 Reviews and Ratings

What is Modernizing Medicine®’s Healthcare IT Suite?

Modernizing Medicine® offers the data-driven, specialty-specific EHR system, EMA®, and healthcare IT suite including Practice Management, Business Operations Services, Analytics, Image Management, ASC electronic reports (for ophthalmology), modmed® Kiosk, patient portal, patient reminders and patient surveys, plus eVisits and Pathology (for dermatology practices). The suite of solutions is available for dermatology, ophthalmology, orthopedics, otolaryngology, urology, plastic surgery and pain medicine practices.

The native iPad application enhances this cloud-based EHR system that includes built-in specialty-specific knowledge, an ICD-10 solution and a MIPS intelligence platform.

Built by practicing physicians, EMA collects structured data and is prepared for value-based care under MACRA. The system’s adaptive learning engine can remember a provider’s specific preferences and physicians can actively select commonly used diagnoses, prescriptions and consent forms. Utilizing the Interactive Anatomical Atlas™ and Virtual Exam Room™, physicians can tap and touch their way through an exam while facing their patients.

Some benefits include time savings, automated billing and coding, cloud-based functionality, automated notes and bills, no templates or macro restrictions, data-driven productivity and enhanced patient engagement.

Media

Screenshot of EMA EHR system for dermatology
Screenshot of Visit Overview Screen Makes Signing Off on Notes Fast & Efficient
Screenshot of EMA for ophthalmology  - Slit Lamp Cornea Cataract Refractive
Screenshot of EMA EHR system for ophthalmology  - Slit Lamp Cornea Cataract Refractive
Screenshot of EMA EHR system for Otolaryngology
Screenshot of EMA EHR system for dermatology
Screenshot of EMA EHR system for plastic surgery

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Screenshot of EMA EHR system for dermatology

Top Performing Features

  • Real-time eligibility verification

    The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.

    Category average: 6.6

  • Claims management

    This includes claim scrubbing, electronic claim submission, and automated claim tracking.

    Category average: 6

  • Coding

    The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.

    Category average: 6.9

Areas for Improvement

  • Multi-office / multi-physician capabilities

    The software can manage and coordinate multi-office or multi-physician instances.

    Category average: 7.2

  • Multi-location support

    The software can coordinate scheduling across multiple locations, facilities or practitioners.

    Category average: 7

  • Rule-based scheduling

    The software sets schedules based on a set of rules or criteria that account for various institutional and individual needs.

    Category average: 6.7

Great service!

Pros

  • Keeping us updated on when the system is down or is going through an update.
  • They resolve issues and inquiries very fast
  • The system is very easy to maneuver through and is user friendly

Cons

  • Besides tasks, it would be nice to have a function where you could have reminders set - ex. "Call back patient on Friday 8/6"
  • When I go to support, I end up getting a phone number for sales instead of a support line.

Most Important Features

  • Quotes
  • Task
  • Scheduling

Return on Investment

  • Easy to schedule multiple providers
  • Automated Payment plans have been so helpful
  • Faxing through EMA has helped our providers

EMA - an Excellent Choice for Dermatology

Pros

  • Intuitive workflows and user experience design, easing training of new staff and providers.
  • Allows providers to quickly access prior diagnoses, plans, and impressions. They may even pull these forward for follow-up care documentation.

Cons

  • The patient portal is not fully usable on mobile devices.
  • EMA recently created a billing module that is still being enhanced.

Return on Investment

  • EMA allows the providers to see more patients.
  • EMA helps providers feel more comfortable in their billing levels.
  • EMA reduces back-office expenses by assisting providers with optimal coding at the time of documentation. This reduces A/R Aging timeline and need for additional staff time re-coding claims prior to submission.

Alternatives Considered

Nextech EMS and Allscripts Professional EHR

Other Software Used

Skype for Business, GoToMeeting