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Emburse Abacus has been widely used by organizations for a variety of expense management tasks. Users have reported that the platform is …
Starting at $9 per active user/per month
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What is Emburse Abacus?
Abacus is a web and mobile application that helps manage employee expenses and reimbursements. Some key features include: Real-Time Expense Submission, Integrated ACH Payments, and Dynamic Custom Reporting. Abacus was acquired by Certify in summer 2018 and is now…
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Pricing
Starter
$9
Cloud
per active user/per month
Professional
Custom Pricing
Cloud
Enterprise
Custom Pricing
Cloud
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Emburse Abacus?
Emburse Abacus is presented by the vendor as a software solution that carries a promise to humanize work while delivering expense and corporate card solutions for smaller organizations.
Emburse Abacus Features
- Supported: Real-Time Expense Submission (No expense reports)
- Supported: Integrated ACH Payments for Reimbrusement
- Supported: Seamless Accounting Sync
- Supported: Dynamic Custom Reporting
Emburse Abacus Screenshots
Emburse Abacus Video
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Emburse Abacus Integrations
- Xero
- NetSuite ERP
- Quickbooks
- Credit Cards
Emburse Abacus Competitors
- Expensify
- Emburse Certify
- Rydoo
- ExpenseCloud
- Concur
Emburse Abacus Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | U.S.A. |
| Supported Languages | English |
Frequently Asked Questions
Abacus is a web and mobile application that helps manage employee expenses and reimbursements. Some key features include: Real-Time Expense Submission, Integrated ACH Payments, and Dynamic Custom Reporting.
Abacus was acquired by Certify in summer 2018 and is now part of Emburse, formed from the merger of Certify and Chrome River March 2019.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of Emburse Abacus are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Emburse Abacus has been widely used by organizations for a variety of expense management tasks. Users have reported that the platform is utilized by their entire organization, enabling them to efficiently manage expenses, review and approve reimbursement requests, generate reports, and securely store receipt images. The software has proven particularly valuable for employee reimbursements, allowing employees to easily log in and upload their receipts while administrators can conveniently review and approve expenses. Travel expense reimbursements, as well as other reimbursable expenses, are effectively handled through Abacus.
One of the main challenges addressed by Abacus is the issue of lost receipts. With this software, users have found it significantly easier to track their expenses, ensuring that no receipts go missing. They have also praised the platform for streamlining the expense reporting process, offering features such as email receipt forwarding, photo capturing, and quick uploading of expenses for prompt reimbursement. Abacus caters to organizations with employees who frequently travel for various purposes including sales calls, conferences, and in-person training sessions. It further facilitates effortless expense reporting by providing user-friendly options for categorizing expenses under specific event or conference categories. Real-time reporting capabilities and credit limit tracking contribute to a transparent view of financial expenses within organizations.
Abacus stands out as a seamless and user-friendly expense management tool that can be integrated with accounting software. It is extensively used by organizations to manage all types of employee expenses, including credit card purchases, ensuring swift and direct compensation. Moreover, it offers the convenience of submitting both client and internal expenses for reimbursement across the entire organization. By automating expense capture and streamlining approval processes within one system, Abacus has revolutionized the way users report and get reimbursed for company spending.
Based on user reviews, there are three common recommendations for Abacus. The first recommendation is the user-friendly interface of Abacus. Users find it much easier to use and understand compared to other expense management software like Concur. Many users recommend Abacus for company-wide adoption due to its great user interface.
The second recommendation is the convenience of the Abacus mobile app. Users highly recommend downloading the app as it allows for easy expense reporting on the go. They find it valuable for tracking and managing company-wide expenses.
The third recommendation is regarding the time-saving and efficient nature of Abacus. Users appreciate its speed and efficiency in processing expenses, finding it faster and cleaner than other similar services like Expensify. Many users report that Abacus has saved them a lot of time, making it ideal for companies that travel frequently or have mobile employees.
Overall, users recommend Abacus as a comprehensive expense management solution with a user-friendly interface, convenient mobile app, and time-saving features. They believe it is superior to other options like Concur and Excel, making it suitable for companies of all sizes, including early-stage startups.
Attribute Ratings
Reviews
(1-17 of 17)Companies can't remove reviews or game the system. Here's why
May 15, 2022
It's good when everything is going smoothly.
We use Abacus for our expense reimbursement for our employees and committee members. It's mainly used for travel expense reimbursements, but it's also used for reimbursing other expenses, too.
- It's easy to use.
- The integration with Intacct is good.
- Support is lacking in my opinion.
January 04, 2022
Where is my Support?
Score 1 out of 10
Vetted Review
Verified User
My company uses Abacus-Emburse to submit credit card purchases to be approved and expensed.
- Simple to use
- Training is easy
- Most users can understand the software after submitting 4-5 expenses
- Customer Support is difficult to get in contact with
- Software is updated frequently with many un-resolved issues
- Bugs in the Software after updates take months to get corrected
- Users cannot use in the field because of problems with the mobile App
May 24, 2021
Manage your budget with Embrace Abacus
Score 9 out of 10
Vetted Review
Verified User
I am very much contented to use Embrace Abacus as my expense management tool because it gives me a transparent idea about all of the financial expenses, when, where, and how a certain amount of money has been used. Now I always have real-time reporting and I can also track the credit limit. It is playing an amazing role in our company by providing reliable service.
- It is a very useful platform it helps me effectively, it allows me to put restrictions on the dates, till a card could be used.
- Embrace Abacus has provided me much relief and saved my time which was spent in chalking out the financial status of my organization.
- Emburse Abacus has equipped me with amazing features which are helping me to automatically set various limits about the expenditures and I always remain up to date about any purchase.
- There is some issue with the mobile application and also this application is difficult to utilize practically.
- I wished some more training videos are available for better guidance and operation.
- Its installation and configuration requires some time and took much effort.
Our entire organization uses Emburse Abacus for its single expense management platform. All reimbursable expenses, as well as accounting for company-paid purchasing card transactions are routed through Emburse Abacus. It serves as the single platform for expense management, review, reporting, and archiving of receipt images that would be required for audit purposes.
- Real-Time Expense Review and Management
- Business Intelligence
- Purchasing Card Integration
- Visible distinction between company-paid card transactions and reimbursable expenses
- Level 3 transaction details from credit card data feeds
- Integration with Paycor's HRIS
February 26, 2020
Abacus gets your money back!
Acabus is currently being used by our entire organization. Acabus addresses our expense reporting challenges. It always for seamless expense reporting, you can email receipts, take pictures, upload and then you'll get reimbursed. It's very intuitive and tackles the problem of losing receipts and makes tracking expenses a breeze and very easy to do.
- Emailing receipts.
- Uploading pictures of receipts.
- Upload times for expenses.
February 23, 2020
Works but can find better platforms out there
We use Abacus across our whole organization for corporate credit card expense reports as well as reimbursements.
- Straightforward expense process
- Would like to see reminder emails
- Would like to see a place to add travel and expense policy
February 21, 2020
Streamline Expenses and See Your Funds Reimbursed Quickly
Abacus is used across the entire organization to submit both client travel, event, and other expenses as well as internal travel, supplies, etc. expenses for reimbursement. Abacus streamlines the reimbursement process in a very user-friendly way. It allows for expenses to be submitted in realtime or at a later date via the Abacus app or through the Abacus website.
- It makes expensing a very easy and straightforward process.
- Allows users to create "trips" to organize all expenses associated with business travel.
- The functionality rarely, but sometimes is glitchy and takes a simple restart to move forward.
January 28, 2020
We love Abacus!!
Every department at my company uses Abacus to track various expenses for reimbursement. It is nice to have a way to submit these requests and keep a record of past submissions as opposed to having to hang on to receipts. It also allows you to set up an approval process so that the correct people are notified.
- Easy to upload pictures of receipts and attachments.
- Mobile app is awesome! It is so easy to use.
- I think this just has to do with how we use it but when go in to select a "category" or "event," it looks a little cluttered and can be hard to find what you are looking for.
- It will not allow you to attach 2 items unless you are doing a split. This is not really an issue but there are times where I would like to include a screenshot with additional information and I have to put everything into one picture.
November 19, 2019
Abacus For Expenses
We use Abacus to manage all expense tracking and reimbursement within our organization. It allows us an easy and efficient way to report our business expenses and receive a quick and direct compensation. It works well because it automates the capture of expenses, and allows the approval and payment process to all happen within one system.
- It allows you to organize expenses into specific trips and categories.
- It allows our business to track expenses across organizational departments and understand how we are spending money.
- It is aligned with our expense policy, so we know when expenses are within or outside our policy guidelines.
- I wish that it could capture the details from a receipt, so I didn't have to fill them in.
November 05, 2019
Abacus Review
We use it for expenses and travel for all corporate employees and consultants. It is used to manage and approve all expenses and transfers by our managers, accounting department. The we approve on a weekly basis and transfer payments each week as well. It has revolutionized our expense process in a variety of ways.
- No need to carry receipts.
- Links with credit card.
- Transfer of payment is easy.
- Running totals within the app for incomplete expenses would be useful.
- Delete receipts within the app.
- I exclusively use the app, would love all of the same functionality as the web version.
October 22, 2019
Abacus is a time saver
Abacus is being used by the whole organization to help keep track of our expenses. Our team travels a lot for sales calls, conferences, and in-person training. Instead of issuing every employee a credit card Abacus gives our employees easy to use expense reports. They are paid back in days. Not to mention it keeps a list so you can review staff expenses.
- Abacus has one of the best UX experiences. Very easy to understand and keep track of your expenses.
- Abacus has an app in the iPhone and Google store that allows the user to enter receipts on the spot. No more losing those small pieces of paper.
- Abacus emails you when an expense has been approved.
- Room for improvement. Sometimes when inputting several receipts Abacus thinks I am inputting a double. A check box allowing expenses from the same place and the same price would be great.
October 22, 2019
Abacus for the win!
We used Abacus across the entire company. We used Abacus for logging all different types of expenses. From food, drink, travel, purchases made on behalf of the company, mail, cell phone reimbursement, as well as other stipends decided on by the company. Best part was you can really choose different categories when logging your expenses, so the finance team knows why you submitted, what you were doing, who was there (if it was a client meeting), etc. You can make Abacus as custom as you'd like by even imputing different conferences so every expense was logged under one event for, again, the finance team to keep track of how much is being spent per event (that's what I used Abacus for most often- travel expenses associated with conferences).
- Speaks to your finance team for you
- Easy to log vendors (geolocating as well!)
- Can see the flow of approval from your team
- I have had Abacus be a bit buggy before where it didn't save my expenses and I had to restart.
October 22, 2019
Abacus makes expense reporting easy and simple
We use Abacus to manage all of our employee expenses. It's seamless and easy.
- It makes reporting receipts really easy.
- Recurring payments are insanely easy.
- My CEO says the dashboard makes it convenient and easy to evaluate expenses quickly.
- It has been perfect for me. No complaints.
Abacus is used by our accounting/finance team and by our 30 full-time employees. It is a user-friendly expense management tool that syncs with our accounting software, Sage Intacct, allowing data to flow seamlessly on a day to day basis.
- User-Friendly Interface: Reviews from our employees (ages ranging from 20s-70s) are all positive in regards to the ease of submitting an expense and getting reimbursement on Abacus
- Timely Reimbursement: After final approval, money hits user accounts within 2 days
- Approval routing: ability to set up multi-tier complex approval routes
- Syncs with Sage Intacct: pushes entries on a day to day basis in to Intacct and it hits our GL accordingly
- Abacus is competitively priced compared to the competition
- Abacus utilizes "by expense" management. Getting rid of expense reports and batch reports (they do have an option where you can batch if need be)
- Level of Detail: Data does not hit the end user in Sage Intacct ...it shows up as one accounts payable entry as "ABACUS." We would like it to hit the employee level for audit purposes
- Customer Service does not allow phone calls. Only email
- Corporate AMEX sync has experienced issues with syncing data properly and timely
May 06, 2019
22 Years of Success with Abacus
We use Abacus as an effective prospecting tool. Through their modeling, they are able to supply us with new customers on a regular basis. Segmentation and multiple modeling approaches allow us to test deeper to expand our reach, while maintaining the current success rate. In the world of catalog/mail-order, the quest for new customer names is a big challenge. Abacus helps us overcome that.
- New prospecting opportunities
- Existing customer modeling for suppression
- Existing customer modeling for reactivation
- Reporting is almost non-existent
- Account reps seem overwhelmed with not enough time to dedicate to each client
- Pro-active communication regarding new models, etc. could be improved
December 20, 2018
Abacus - top tier payment reimbursement software
Abacus is used across the organization. The software allows us to efficiently report our business spending so that we can be reimbursed. This is by far the simplest, easiest software I have used to get reimbursed for company spending. We had previously used Expensify and I have found this to be a better experience.
- Easy-to-use interface for submitting receipts.
- Efficient back-end allows our finance department to quickly reimburse us.
- I don't have any to report, this is a great software.
March 03, 2017
Great expense product
Abacus is being used for every employee within our organization. We have two administrators who approve all of the expenses and one payroll person who updates employees paychecks to reflect the reimbursement payments. We use abacus for employee reimbursements. Employees login and upload their receipts, then the administrator goes in and approves the expenses. After that our payroll person uses ADP to reimburse employees in their next payroll check.
- It is very easy for employees to upload their expense receipts to abacus.
- Abacus has an easy UI.
- We haven't had any issues with their customer service team not responding when asked.
- When you upload a receipt to abacus it would be great to port in the information from the receipt to the text fields.
- It would be good to have a more automated way for Abacus to integrate in with other payroll systems.
- It would be nice to have more levels of permissions, e.g. manager level, administer level and employee level.