Overview
What is Emburse Certify?
Certify is travel and expense management software developed by the company of the same name in Maine, which merged with Chrome River in 2019 to form Emburse.
Expense Reporting Done Right!
Emburse Certify
Emburse Certify is Easy to Use
Emburse Certify Review
Powerful software, if it worked the way it was supposed to
Not easy for an infrequent user
Certify--Average
I recommend using Certify.
A good way to track your expenses on the go!
A great application for businesses big and small
Effective expense management tool with a bit of an awkward interface
Certify will help keep your team on track with expenses
Certify Does Expense Reporting Well
Use it anywhere!
Expense reports are a breeze with Certify!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
What is Emburse Certify?
Certify is travel and expense management software developed by the company of the same name in Maine, which merged with Chrome River in 2019 to form Emburse.
Entry-level set up fee?
- $8 Expense reportRequired
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Alternatives Pricing
What is SAP Concur?
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration. The product is used by over 15,000 clients.
What is Expensify?
Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Emburse Certify?
Certify AP is designed to give finance teams insight into their company purchases and the ability to manage spend before it happens, paper is eliminated, and approvals are handled online, making remote work feasible. By automating these processes, finance teams now have valuable time to be able to work more strategically across their organization.
Emburse Certify Features
Additional Features
- Supported: Approval Process Control
- Supported: Invoice Management
- Supported: Multi-Currency
- Supported: Receipt Management
- Supported: Receipt Upload
- Supported: Reimbursement Management
- Supported: Spend Control
- Supported: PO creation
- Supported: Purchase Requisition creation
Emburse Certify Screenshots
Emburse Certify Video
Emburse Certify Integrations
Emburse Certify Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
Supported Countries | United States, Canada, Latin America, United Kingdom, Europe, Middle-East and Africa, Asia, Australia, China, India, Japan, Germany, Brazil, Mexico |
Supported Languages | Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Taiwanese, Thai |
Emburse Certify Downloadables
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(93)Attribute Ratings
Reviews
(1-25 of 55)Expense Reporting Done Right!
- Expense Reports
- Creating Blank Reports
- Phone App
- Automatically Removing things from Wallet
- User Interface
- 2 step verification process
Emburse Certify
- Allows for staff to use a mobile app for on-the-go recording of their business expenses.
- Highly customizable.
- Cumbersome at times.
- Not the most user-friendly. It can be unclear how to navigate the site.
Emburse Certify is Easy to Use
- It is extremely easy to use - both the online site and mobile app.
- We are able to export the data and easily import it into our accounting system
- Their customer service is extremely helpful and quick to respond.
- It would be nice if there was a direct link between Certify and our accounting system (Sage Intacct) that replaced our manual import of information.
- The approval mapping is a little complicated.
Emburse Certify Review
- Tracks for duplicate receipts - Based on receipt date and amount, Certify will flag duplicate receipts and with a click drill down to the report it has matched to duplicate to.
- Split Expenses - The split expense function is easy to use and understand. Certify allows for multiple splits by amount or percentage.
- Report Executive - Allows for the automatic building of expense reports based on a predetermined time.
- Credit Cards - Merge receipts option. This option will merge together receipts and expense lines based on date and amount.
- Unsophisticated - This platform is too simple for a system anymore robust than QuickBooks.
- Reporting - There are over 50 reports in the system and not one of them will yield a report showing "current expense reports awaiting approval". The Custom Report Builder is limited in scope. Once a report is written, it is stifled by preset parameters.
- Navigation - There is not a "Save" button anywhere in the platform. "Return" is not a universal term for "Save". It's clunky to use. Navigational icons change meanings depending upon how/when they are used. When creating a report, that entering a receipt date range is mandatory, is a complete waste of time and useless.
- Wizards - Throughout the software "wizards" are referred to as the list of red colored instructions one encounters upon having left out needed information. A wizard is not a list instructions. It is a guided set of instructions that lead to the correct result.
- Support - The first tier of support in Certify is not knowledgeable of the software. Our system has been put into chaos on more than one occasion due support having not something correctly. There is no obvious way to call them. They don't even have people in chat anymore. It's a stupid bot.
- Mobile app is very good, particularly at matching receipts with expenses
- Web-based desktop interface is user-friendly
- Automated expense reports are attractive for busy managers
- After-sales support is terrible
- Not all credit card programs are supported
- Integration with other programs is complicated
Not easy for an infrequent user
- You are able to upload receipts from your phone's camera
- Regular users found the program to work well
- Company level information (departments, etc) seemed to always be accessible
- Scanned receipt character recognition was far less than 100% so scanning receipts wasn't always a benefit
- Could be more seamless when processing a document on both phone and desktop
- Routing of documents seems inefficient, but that could have been my company's deployment
Certify--Average
- Streamlined
- Online accessible
- Approval path
- Splitting receipts can be cumbersome
- Uploading receipts doesn't always work accurately.
- Pulls expenses from previous months
I recommend using Certify.
- The app is easy to follow and straightforward. You'd be hard-pressed to make a mistake.
- The app can auto-populate your entire receipt/reimbursement paper, which is very helpful and time-saving.
- Certify never provided clear instructions to me when I first downloaded it as to how exactly to process expenses. I find to figure it out myself through intuition and scrolling around.
- The app itself, while easy to follow, isn't particularly aesthetically pleasing, as weird as that may sound. It kind of looks like what an app would look like in 2010 as opposed to 2020.
A good way to track your expenses on the go!
- Upload receipts.
- Calculate amount owed.
- Mobile app.
- Switching between currencies.
A great application for businesses big and small
- It's easy to use, and requires little user training and intervention.
- It allows for great flexibility in the general ledger setup.
- I don't have any real complaints. Customer service is great and Certify is always adding functionality.
- Store receipts at the time of purchase.
- Submit expense reports for review.
- Interface is not intuitive compared to major competitors.
Certify will help keep your team on track with expenses
- Receipt auto-fills when I scan it. This saves me a ton a time while traveling, especially when I am in a rush and on the go.
- You don't need to be connected to the internet when uploading receipts! After a busy trip, I can scan all my receipts on the plane and when I land and turn data back on the expenses will upload from my app to the cloud.
- Adding and managing new users is easy. The admin tools are very diverse and customizable making it easy for a growing company to add and manage users in the system.
- Certify can become slow on busy expense days, making it a longer process to upload receipts and create a report online while at my PC.
- Sometimes the autofill is incorrect, this is hard to really fix though I would assume, so just be careful when auto-filling your receipts.
- The app seems to load up a web browser on some occasion and I am not sure why.
Certify Does Expense Reporting Well
- Per diem wizard: we send employees all over the world and allocate different spending limits based on average costs per destination.
- Map it function: takes the ease of trying to guess at mileage.
- The flow: approvals are automatically sent to the right person.
- New users are puzzled when trying to fill in location or vendor— they're blank and they don't know what to do.
Use it anywhere!
- I like the Certify App. It's fast and responsive.
- I like that it is extremely user-friendly on both mobile devices and desktops.
- I like that the app doesn't take up a lot of pf space on my phone.
- Auto texts generated from receipts are sometimes incorrect. So that feature is not 100% dependable. I don't always have to change them but I do always have to check them.
- No way to view past expense reports.
- Certify auto-assigns categories to expenses that are not always correct. So that feature is not 100% dependable. I don't always have to change them but I do always have to check them.
Expense reports are a breeze with Certify!
- Certify matches expenses with receipts that are uploaded automatically.
- It's very easy to upload receipts to Certify through multiple ways including uploading from a computer or the mobile app and sending directly from email.
- Most often, the categories that Certify auto-assigns to expenses are incorrect, so I have to always change them.
Expense reporting software
- Upload receipts from computer/laptop.
- See all expenses on a report and work with them.
- Organize and read receipts from the receipt vault.
- The automated reading of invoices from PDF is generally good, however, it is not always 100%. I do a fair number of purchases on Amazon and their PDF files are generally laid out very well and should be easy to classify from the data on it.
- Some of the interface buttons are not clear on what they do, commands are hidden on pop out menus.
- Creating a new expense report from a statement could use some work.
Certify is Certifiably great!
- Integration with AmTrav or other travel booking systems. Certify has a tight integration with travel systems that makes it feel nearly like one cohesive tool.
- Easy expense options. Use OCR on receipts, import from credit cards and merge items, approve and inquire about expenses. Track your submissions.
- Easy UI. Friendly and easy to navigate without getting lost.
- Mobile app. The mobile app is basically a web view of the mobile version of the page and isn't native. That experience could be much smoother.
- Certify hasn't implemented SSO completely according to the SAML 2.0 protocol, so which IdP workflows work, SP is still broken. This makes it harder to take action from a link in an email as you always need to use the IdP workflow specifically.
Beware if integrations break as it is difficult to get support on the platform itself.
Easy to use reporting app!
- Mobile upload - piling up receipts to staple to reports and turn in can be cumbersome. Thanks to Certify's mobile app, our team can easily take photos of their receipt and upload it immediately after making a purchase. The info is saved in their report and they can submit easily when needed.
- Departmentalizes expenses - easy to create expense categories to allow our accountant an easy understanding of what is being spent in each category.
- ACH payment - while we don't currently use it, I believe the ability to add ACH payment through Certify became an option in 2018, and was one we wanted to see added and glad they did! Now we just need to activate it on our end.
- When you forward an expense report to a supervisor or co-worker, the expense form is no longer available for us to view. Or at least not that I have found. I wish there was a place for old reviewed/approved expense reports would be saved for easy reference to the past reports.
It was frustrating to submit an expense report for review but then not be able to access it again for reference, either as an employee or mid-tier reviewer.
Certify: you get what you pay for!
- Clean intuitive interface
- Provides a mobile app for receipt scanning
- Provides history of all expense report activity
- The website tends to be very, very slow when uploading or saving information
- OCR engine through App for scanning receipts is awful, to the point of being useless
- Mileage calculations through Mapquest tend to be inaccurate most of the time
- Organization & ease of view.
- Easy, user-friendly interface.
- Good customer service.
- The option to have the edit screen already open as you move from one transaction line to the next.
- More customization options (at least to the administrator).
- More comprehensive reporting.
- Customer service/support: They have an incredible team. We are fans of the chat option and 99.9% of the time our issues are solved within a 5-minute window.
- Listening to customers: they are always looking for ways to improve their product. They have free conferences sprinkled around various cities. They are worth trending. They provide "what's new in Certify" as well as round-table discussions specifically addressing how their customers are using the product and what they have learned along the way.
- Keeping their product up to date: Certify takes back various suggestions from the conference to enhance their product. I have been at every conference they have had and have actually seen customer suggestions get implemented into the program.
- Reporting: I would like to see more chart availability from the program. We include various data points from Certify in our monthly financial statement package. Currently, we export data from the program and create our own pivot tables to create charts.
- Dashboard feature: It would be nice to be able to use the data for a specific date and then be able to print that information.
- Can't think of another one. As stated before, they listen to their customers so prior issues have been addressed and implemented.
We love Certify!
- Mobile capture of receipts.
- Create and approve expense reports on the mobile app.
- Reimbursable expenses are easy to process.
- Sometimes the software that reads the receipt info is not accurate. Close, but never 100%.
- Admins should not have to take so many steps to access users' accounts.
- Too many e-mails along the way for expense report approval.
- Direct deposit reimbursements are very fast. Our users get their funds very quickly.
- Reporting capabilities within Certify are excellent. Many reports are available and can be created in Excel format for further manipulation when necessary.
- Support, when needed, has been very good. The knowledgebase is helpful and phone support is available and responsive.
- The ability to add a receipt after a report has been submitted would be helpful. This would simplify processing as opposed to disapproving the report and sending it back to the user for correction and re-submission.
- Though not a fault of Certify, our users drive multiple destinations every day, rather than occasional trips from city A to city B. Therefore, capturing mileage is a time-consuming process for our users.
Certify for Outsourced professionals
- Very easy to use.
- Pulls credit card charges in.
- Very good mobile device.
- Nice interface with Spectrum.
- Setting up the credit card interface took some time, but support eventually got it working.
Helpful
- Links credit card charges and receipts for ease of reconciliation
- Allows employees to access while traveling
- Provides good reports
- Allow receipts to be included for more than 1 charge on the credit card (Uber charges & tips)
- Linking receipts can be difficult when there are many to choose from