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Emburse Certify

Emburse Certify

Overview

What is Emburse Certify?

Certify is travel and expense management software developed by the company of the same name in Maine, which merged with Chrome River in 2019 to form Emburse.

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Recent Reviews

TrustRadius Insights

Emburse Certify is a versatile expense management solution that has proven to be invaluable for businesses across various industries. …
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Emburse Certify

7 out of 10
May 03, 2021
Incentivized
We use it for staff across the organization to submit receipts for business expense reimbursement. It's used by a cross section of staff …
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Certify--Average

5 out of 10
February 27, 2020
Incentivized
We use Certify for all of our expense reports/processing needs for Accounting and reimbursement. We have multiple executives in the field …
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Awards

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Pricing

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What is Emburse Certify?

Certify is travel and expense management software developed by the company of the same name in Maine, which merged with Chrome River in 2019 to form Emburse.

Entry-level set up fee?

  • $8 Expense report
    Required
For the latest information on pricing, visithttps://www.certify.com/ContactUs.aspx?…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is SAP Concur?

SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

What is Expensify?

Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.

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Product Details

What is Emburse Certify?

Emburse Certify Expense aims to help make expense reporting easier with its automated expense report creation and mobile receipt capture. Employees, managers and accountants can create, submit and approve expense reports, check the status of expense reports and access reports on demand.

Certify AP is designed to give finance teams insight into their company purchases and the ability to manage spend before it happens, paper is eliminated, and approvals are handled online, making remote work feasible. By automating these processes, finance teams now have valuable time to be able to work more strategically across their organization.

Emburse Certify Features

  • Supported: Approval Process Control
  • Supported: Invoice Management
  • Supported: Multi-Currency
  • Supported: Receipt Management
  • Supported: Receipt Upload
  • Supported: Reimbursement Management
  • Supported: Spend Control
  • Supported: PO creation
  • Supported: Purchase Requisition creation

Emburse Certify Screenshots

Screenshot of Certify Homepage - User interface for all users that includes a quick view of their expenses, pending expense reports and approval requests.Screenshot of Certify Mobile - Snap photos of receipts on the go and upload them instantly to your virtual Certify Wallet.Screenshot of Certify Travel - Now, corporate travel is even easier. Introducing Certify Travel, your end-to-end corporate travel solution to simplify bookings for employees while helping your company manage travel practices and costs. All for one low monthly fee and no booking fees! Certify Travel is easy to use, yet it is also a powerful enhancement to your company’s expense management system.Screenshot of Certify Reporting & AnalyticsScreenshot of Certify AP- manage cashflow with accounts payable automationScreenshot of Certify AP- streamlining employee purchasing

Emburse Certify Video

Certify 101: Automated Expense Reports with Certify's Report Executive

Emburse Certify Competitors

Emburse Certify Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUnited States, Canada, Latin America, United Kingdom, Europe, Middle-East and Africa, Asia, Australia, China, India, Japan, Germany, Brazil, Mexico
Supported LanguagesArabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Taiwanese, Thai

Frequently Asked Questions

Certify is travel and expense management software developed by the company of the same name in Maine, which merged with Chrome River in 2019 to form Emburse.

Expensify, Coupa, and SAP Concur are common alternatives for Emburse Certify.

Reviewers rate Usability highest, with a score of 7.2.

The most common users of Emburse Certify are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(97)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Emburse Certify is a versatile expense management solution that has proven to be invaluable for businesses across various industries. Users have praised its ability to track and approve expenses, providing them with a seamless process to report on expenditures and make informed decisions based on those reports. By streamlining the expense reporting process, Certify increases visibility into company spend and makes it easier for businesses to manage their expenses effectively.

One of the key use cases of Certify is its ability to simplify travel booking and research experiences across teams. This feature has significantly streamlined the travel planning process, enabling teams to collaborate more efficiently and ensuring a seamless booking experience. Additionally, users have found Certify's compatibility with popular accounting software such as QuickBooks and NetSuite to be highly beneficial. The integration capabilities of Certify have saved users time by reducing the need for double data entry, making financial reporting more efficient and accurate.

Certify offers additional functionalities that further enhance expense management. Users appreciate the ease of submitting expense reports through Certify, simplifying the reimbursement process and ensuring timely payments. The platform also provides features like importing reports into the organization's ERP via API, improving efficiency and accuracy in financial reporting. Moreover, Certify offers robust controls, allowing businesses to require specific information for expenses, thus enhancing accuracy and compliance.

Certify's user-friendly interface has been consistently praised by customers. With its intuitive design, approximately 200 employees who submit daily expense reports have reported no issues or questions, providing a seamless user experience. The mobile app provided by Certify eliminates concerns about losing receipts, making it convenient and reliable for users to capture and organize their expenses.

Overall, Emburse Certify has proven itself as an effective solution for expense management across organizations. Its ability to simplify processes, improve collaboration, increase visibility into spending, and enhance financial control make it a valuable tool for companies seeking efficiency and accuracy in managing their expenses.

Attribute Ratings

Reviews

(1-25 of 56)
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May 03, 2021

Emburse Certify

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Allows for staff to use a mobile app for on-the-go recording of their business expenses.
  • Highly customizable.
  • Cumbersome at times.
  • Not the most user-friendly. It can be unclear how to navigate the site.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It is extremely easy to use - both the online site and mobile app.
  • We are able to export the data and easily import it into our accounting system
  • Their customer service is extremely helpful and quick to respond.
  • It would be nice if there was a direct link between Certify and our accounting system (Sage Intacct) that replaced our manual import of information.
  • The approval mapping is a little complicated.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Tracks for duplicate receipts - Based on receipt date and amount, Certify will flag duplicate receipts and with a click drill down to the report it has matched to duplicate to.
  • Split Expenses - The split expense function is easy to use and understand. Certify allows for multiple splits by amount or percentage.
  • Report Executive - Allows for the automatic building of expense reports based on a predetermined time.
  • Credit Cards - Merge receipts option. This option will merge together receipts and expense lines based on date and amount.
  • Unsophisticated - This platform is too simple for a system anymore robust than QuickBooks.
  • Reporting - There are over 50 reports in the system and not one of them will yield a report showing "current expense reports awaiting approval". The Custom Report Builder is limited in scope. Once a report is written, it is stifled by preset parameters.
  • Navigation - There is not a "Save" button anywhere in the platform. "Return" is not a universal term for "Save". It's clunky to use. Navigational icons change meanings depending upon how/when they are used. When creating a report, that entering a receipt date range is mandatory, is a complete waste of time and useless.
  • Wizards - Throughout the software "wizards" are referred to as the list of red colored instructions one encounters upon having left out needed information. A wizard is not a list instructions. It is a guided set of instructions that lead to the correct result.
  • Support - The first tier of support in Certify is not knowledgeable of the software. Our system has been put into chaos on more than one occasion due support having not something correctly. There is no obvious way to call them. They don't even have people in chat anymore. It's a stupid bot.
Enrique Abello | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • Mobile app is very good, particularly at matching receipts with expenses
  • Web-based desktop interface is user-friendly
  • Automated expense reports are attractive for busy managers
  • After-sales support is terrible
  • Not all credit card programs are supported
  • Integration with other programs is complicated
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • You are able to upload receipts from your phone's camera
  • Regular users found the program to work well
  • Company level information (departments, etc) seemed to always be accessible
  • Scanned receipt character recognition was far less than 100% so scanning receipts wasn't always a benefit
  • Could be more seamless when processing a document on both phone and desktop
  • Routing of documents seems inefficient, but that could have been my company's deployment
February 27, 2020

Certify--Average

Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Streamlined
  • Online accessible
  • Approval path
  • Splitting receipts can be cumbersome
  • Uploading receipts doesn't always work accurately.
  • Pulls expenses from previous months
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The app is easy to follow and straightforward. You'd be hard-pressed to make a mistake.
  • The app can auto-populate your entire receipt/reimbursement paper, which is very helpful and time-saving.
  • Certify never provided clear instructions to me when I first downloaded it as to how exactly to process expenses. I find to figure it out myself through intuition and scrolling around.
  • The app itself, while easy to follow, isn't particularly aesthetically pleasing, as weird as that may sound. It kind of looks like what an app would look like in 2010 as opposed to 2020.
Adam Neveu | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Receipt auto-fills when I scan it. This saves me a ton a time while traveling, especially when I am in a rush and on the go.
  • You don't need to be connected to the internet when uploading receipts! After a busy trip, I can scan all my receipts on the plane and when I land and turn data back on the expenses will upload from my app to the cloud.
  • Adding and managing new users is easy. The admin tools are very diverse and customizable making it easy for a growing company to add and manage users in the system.
  • Certify can become slow on busy expense days, making it a longer process to upload receipts and create a report online while at my PC.
  • Sometimes the autofill is incorrect, this is hard to really fix though I would assume, so just be careful when auto-filling your receipts.
  • The app seems to load up a web browser on some occasion and I am not sure why.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Per diem wizard: we send employees all over the world and allocate different spending limits based on average costs per destination.
  • Map it function: takes the ease of trying to guess at mileage.
  • The flow: approvals are automatically sent to the right person.
  • New users are puzzled when trying to fill in location or vendor— they're blank and they don't know what to do.
November 21, 2019

Use it anywhere!

LaDarryl l.a. Hollingsworth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • I like the Certify App. It's fast and responsive.
  • I like that it is extremely user-friendly on both mobile devices and desktops.
  • I like that the app doesn't take up a lot of pf space on my phone.
  • Auto texts generated from receipts are sometimes incorrect. So that feature is not 100% dependable. I don't always have to change them but I do always have to check them.
  • No way to view past expense reports.
  • Certify auto-assigns categories to expenses that are not always correct. So that feature is not 100% dependable. I don't always have to change them but I do always have to check them.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Certify matches expenses with receipts that are uploaded automatically.
  • It's very easy to upload receipts to Certify through multiple ways including uploading from a computer or the mobile app and sending directly from email.
  • Most often, the categories that Certify auto-assigns to expenses are incorrect, so I have to always change them.
Michael Palecek | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Upload receipts from computer/laptop.
  • See all expenses on a report and work with them.
  • Organize and read receipts from the receipt vault.
  • The automated reading of invoices from PDF is generally good, however, it is not always 100%. I do a fair number of purchases on Amazon and their PDF files are generally laid out very well and should be easy to classify from the data on it.
  • Some of the interface buttons are not clear on what they do, commands are hidden on pop out menus.
  • Creating a new expense report from a statement could use some work.
Tristan Dobbs | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Integration with AmTrav or other travel booking systems. Certify has a tight integration with travel systems that makes it feel nearly like one cohesive tool.
  • Easy expense options. Use OCR on receipts, import from credit cards and merge items, approve and inquire about expenses. Track your submissions.
  • Easy UI. Friendly and easy to navigate without getting lost.
  • Mobile app. The mobile app is basically a web view of the mobile version of the page and isn't native. That experience could be much smoother.
  • Certify hasn't implemented SSO completely according to the SAML 2.0 protocol, so which IdP workflows work, SP is still broken. This makes it harder to take action from a link in an email as you always need to use the IdP workflow specifically.
Sheila Garcia | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Mobile upload - piling up receipts to staple to reports and turn in can be cumbersome. Thanks to Certify's mobile app, our team can easily take photos of their receipt and upload it immediately after making a purchase. The info is saved in their report and they can submit easily when needed.
  • Departmentalizes expenses - easy to create expense categories to allow our accountant an easy understanding of what is being spent in each category.
  • ACH payment - while we don't currently use it, I believe the ability to add ACH payment through Certify became an option in 2018, and was one we wanted to see added and glad they did! Now we just need to activate it on our end.
  • When you forward an expense report to a supervisor or co-worker, the expense form is no longer available for us to view. Or at least not that I have found. I wish there was a place for old reviewed/approved expense reports would be saved for easy reference to the past reports.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Clean intuitive interface
  • Provides a mobile app for receipt scanning
  • Provides history of all expense report activity
  • The website tends to be very, very slow when uploading or saving information
  • OCR engine through App for scanning receipts is awful, to the point of being useless
  • Mileage calculations through Mapquest tend to be inaccurate most of the time
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Organization & ease of view.
  • Easy, user-friendly interface.
  • Good customer service.
  • The option to have the edit screen already open as you move from one transaction line to the next.
  • More customization options (at least to the administrator).
  • More comprehensive reporting.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Customer service/support: They have an incredible team. We are fans of the chat option and 99.9% of the time our issues are solved within a 5-minute window.
  • Listening to customers: they are always looking for ways to improve their product. They have free conferences sprinkled around various cities. They are worth trending. They provide "what's new in Certify" as well as round-table discussions specifically addressing how their customers are using the product and what they have learned along the way.
  • Keeping their product up to date: Certify takes back various suggestions from the conference to enhance their product. I have been at every conference they have had and have actually seen customer suggestions get implemented into the program.
  • Reporting: I would like to see more chart availability from the program. We include various data points from Certify in our monthly financial statement package. Currently, we export data from the program and create our own pivot tables to create charts.
  • Dashboard feature: It would be nice to be able to use the data for a specific date and then be able to print that information.
  • Can't think of another one. As stated before, they listen to their customers so prior issues have been addressed and implemented.
April 19, 2019

We love Certify!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Mobile capture of receipts.
  • Create and approve expense reports on the mobile app.
  • Reimbursable expenses are easy to process.
  • Sometimes the software that reads the receipt info is not accurate. Close, but never 100%.
  • Admins should not have to take so many steps to access users' accounts.
  • Too many e-mails along the way for expense report approval.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Direct deposit reimbursements are very fast. Our users get their funds very quickly.
  • Reporting capabilities within Certify are excellent. Many reports are available and can be created in Excel format for further manipulation when necessary.
  • Support, when needed, has been very good. The knowledgebase is helpful and phone support is available and responsive.
  • The ability to add a receipt after a report has been submitted would be helpful. This would simplify processing as opposed to disapproving the report and sending it back to the user for correction and re-submission.
  • Though not a fault of Certify, our users drive multiple destinations every day, rather than occasional trips from city A to city B. Therefore, capturing mileage is a time-consuming process for our users.
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