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Employee Navigator Reviews

11 Ratings
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Score 8.0 out of 100

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Reviews (1-4 of 4)

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September 25, 2019

Expert Navigation with Employee Navigator

Tristan Dobbs | TrustRadius Reviewer
Tristan Dobbs
Score 8 out of 10
Vetted Review
Verified User
Review Source
Employee Navigator is in use across our company for staff paid time off, vacation requests, leave requests, team reporting, asset management, and benefits coverage. Our HR team manages the system itself, though every full-time employee uses and benefits from it. This solves our need for an employee benefits tracking system, but also adds asset tracking.
  • Time off requests. These are easy to perform and track as an employee and user.
  • Time off approvals. Couldn't be easier. Time of approvals or denials are sent via email and are one-click tasks. Also can be performed in the web UI, but it's so easy.
  • Manager reporting. Managers can easily see reports on employee time off and make decisions based on that.
  • Sign-in and authorisation. Employee Navigator does not use SSO or integrate with identity platforms like G Suite. As a security measure, we'd prefer not to use a separate username/password and instead default to an identity provider.
  • Visualisation. Employee Navigator has some great views, however reports are the most useful part of the platform as a manager. We'd like to have visualisation on those reports.
  • Department-based reporting. Right now there is no way for a manager to see 2 levels down for approved time -- it only seems to show you your direct reports' time off.
Employee Navigator is well suited to introduce the beginning of an HRIS to the organisation. There are excellent features for management to keep track of employee numbers and assets.
Employee Navigator is not so well suited as an employee hub. I think the next step here would be to evolve into a directory service that users can use to look up their coworkers' strengths and other work-related attributes.
So far, we have had very little reason to call in to Employee Navigator support. Our team who works with them have found it easy and simple to work with them when needed. They aren't able to work on much or divulge how the system works internally, nor what's on the roadmap, but it is still helpful to have timely confirmation.
Read Tristan Dobbs's full review
March 12, 2019

Employee Navigator -- Such a Time Saver

Anonymous | TrustRadius Reviewer
Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are currently using the Employee Navigator system for our benefits management thru our broker. It has made the onboarding process much simpler and a bit more environmentally friendly by cutting out at least 40 sheets of paper given to all new hires. The system is very easy to use and if your payroll system is compatible, the elections could be imported for you -- what a time saver! Employees can also make changes and then you are notified of the changes to approve.
If you utilize the system to its fullest extent, it can be your HRIS! The system is also budget-friendly, as our brokers supply it at no cost.
  • On-Boarding -- you key in a few pieces of information, submit, and then in a few minutes, the new hire receives an email with login information.
  • Mobile Friendly.
  • The system notifies you when someone makes changes, so you can review and approve.
  • Very easy to navigate through the system.
  • Honestly, I haven't found anything that I would improve on, except maybe interfacing with our payroll provider (Certipay).
I Love it! On-boarding and open enrollment are so much easier now that they are almost paperless. The system is so easy to use and our broker does the back end work to keep the rates up to date.
The employees love that they can make changes and see how it will affect their paychecks.
Read this authenticated review
March 16, 2018

Employee Navigator from an Agency Perspective

Robert Church | TrustRadius Reviewer
Robert Church
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Employee Navigator as an on-boarding/carrier integration for benefits enrollment options for our clients
  • Allows for flexible plan configurations
  • Allows employee users to compare plan options and enroll online
  • Provides HR admin/system admin to monitor the status of the enrollment process to ensure employees are completing the required benefits selections
  • Providing an import or copy option for plan designs and rates would be huge
  • Initial setup is time consuming to build all the plans and validate the accuracy of each
If online enrollment with a data feed to the carrier is a must, than Employee Navigator is a very good option. However, if the employer doesn't need this type of enrollment platform or their employees are not likely to embrace it then don't spend valuable resources building the site only to have it done manually anyway
Read Robert Church's full review
August 18, 2017

Employee Navigator - Broker Provided Solution

Andrew Crosby | TrustRadius Reviewer
Andrew Crosby
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Employee Navigator (EN) across the whole organization to assist with benefits management and facilitate our benefits open enrollment each year. It has also been a huge help with our ACA reporting and filing. It has been a good addition to our employee self-service options to assist our employees.
  • Open Enrollment: It is easy to set up and a smooth process for the employees.
  • Benefits Management: We used it to manage overall benefits, which helped a lot with billing and reconciling.
  • ACA Compliance: We use it to track our lookback period as well as to file at year-end.
  • It is a great stand alone product. We would like it to tie into a more robust HR solution and communicate with payroll.
  • Initially there are a lot of features that are turned off, I like to know what a program is capable of so I can be more strategic in implementing a solution.
  • Having a broker in the middle is both good and bad.
EN is well suited for smaller HR teams and companies that are just starting to dabble in HR technology. As an organization grows it becomes painful that it is not a full HR tech solution. It becomes another program that you have to do a duplicate entry into from your payroll or core HR system. However, it is great as a stand alone product.
Read Andrew Crosby's full review

Employee Navigator Scorecard Summary

Likelihood to Recommend (11)
8.0
Support Rating (1)
9.0

What is Employee Navigator?

Employee Navigator is a benefits-focused HR system from the company of the same name in Maryland.
Categories:  Benefits Administration

Employee Navigator Technical Details

Operating Systems: Unspecified
Mobile Application:No