Name: Employee Navigator
Rating: 8.6 (126 reviews)
Author: Employee Navigator

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AI Writing Assistant Software

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Headless eCommerce

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### Benefits Enrollment
Users consistently praise Employee Navigator's benefits enrollment capabilities, highlighting its ease of use, efficiency in transitioning from paper to digital enrollment, and the time-saving benefits of the platform. The system's ability to streamline the enrollment process, track new hires and terminations, and provide easy access to plan details and contributions has been well-received by users. Additionally, the integration with payroll vendors and other administrators has been noted as a valuable feature that enhances the overall benefits enrollment experience. Despite some minor issues with notifications and action prompts, overall sentiment towards Employee Navigator's benefits enrollment functionality remains positive and beneficial for users seeking a more efficient and effective enrollment process.

### Insurance Management
User sentiment regarding Employee Navigator's insurance management capabilities is varied. While some users appreciate the system's ease of use and its ability to handle complex insurance policy options, others express concerns about integration issues with certain insurance carriers. The platform's notification system for insurance-related actions also receives mixed reviews, with some users feeling that it could be more intuitive and proactive in alerting users to necessary steps. Despite these challenges, Employee Navigator is recognized for its potential to streamline benefits administration processes and enhance communication between employers, employees, and insurance providers.

### Carrier Integrations
User feedback consistently highlights the strength of Employee Navigator's carrier integrations, with many praising the platform's ability to streamline processes and reduce manual work for clients and brokers. While some users have raised concerns about specific limitations, the overall consensus leans towards the positive impact of the integrations with various carriers. The system's capacity to integrate with a wide range of carriers and vendors is seen as a valuable feature, enhancing the efficiency and accuracy of benefits enrollment and management processes. Additionally, the integration with EDI feeds has been noted as a significant improvement in reducing errors and optimizing workflow.

### HR Management
User sentiment regarding Employee Navigator's HR management capabilities is predominantly positive, with many highlighting the system's ease of use and intuitive nature for both HR administrators and employees. The platform's ability to streamline HR processes, track enrollments, manage payroll deductions, and facilitate onboarding for new hires has been well-received. Additionally, the system's electronic data feeds to carriers have significantly reduced inaccuracies and inefficiencies in benefits enrollment, ultimately enhancing the overall value that employers derive from their benefits packages. Employee Navigator's HR management functionality is commended for its responsiveness to user feedback and its commitment to providing timely solutions to any issues that may arise.

### Employee Onboarding
Users consistently highlight Employee Navigator's onboarding process as a key strength, facilitating efficient new hire management and benefit enrollment. The platform's intuitive interface and streamlined procedures have garnered positive feedback, making the onboarding experience smooth and hassle-free for both HR professionals and employees. While some users express minor concerns about specific functionalities, overall, Employee Navigator's onboarding capabilities are viewed favorably for their effectiveness in simplifying the onboarding journey for organizations of various sizes.

### Payroll Integration
User feedback on Employee Navigator's payroll integration capabilities is a mixed bag, with some users lauding its efficiency in syncing payroll data in real-time with minimal manual intervention. However, there are also calls for more advanced functionalities, such as enhanced connectivity with a wider range of payroll systems and improved payroll withholding calculations. While some users appreciate the convenience of having all payroll-related information in one centralized platform, others express a desire for more robust features to streamline the integration process further.

### User Experience and Accessibility
Users consistently praise Employee Navigator for its user-friendly interface and easy accessibility. The platform's intuitive design and straightforward navigation receive high marks from both administrators and employees alike. While some minor issues with mobile app accessibility have been noted, overall, users appreciate the system's simplicity and ease of use. Employee Navigator strikes a balance between a clean, user-friendly interface and the ability to customize solutions to meet the unique needs of each employer. The platform's continuous improvements based on user feedback demonstrate a commitment to enhancing the user experience and accessibility for all users.

### Support and Customer Service
Users consistently highlight Employee Navigator's exceptional support team and top-notch customer service. The quick responsiveness and knowledgeable assistance provided by the support staff have been praised across multiple reviews. Customers appreciate the ease of reaching out for help and the prompt resolution of any issues encountered. The positive feedback regarding the support and customer service capabilities of Employee Navigator indicates a strong focus on user satisfaction and efficient problem-solving.

### Customization and Enhancements
Users appreciate the level of customization available in Employee Navigator's platform, finding it simple to operate and navigate. While some limitations exist in certain plan features and reporting aspects, the platform's continuous updates and commitment to user feedback are acknowledged positively. The ability to submit enhancement requests and the company's dedication to improving the system are noted as strengths by users. However, there are concerns about the lack of feedback on submitted requests, with some requests remaining unaddressed for extended periods. Despite these challenges, users value the integrations, customization options, and the platform's responsiveness to user needs.

### Compliance and ACA Reporting
Users generally find Employee Navigator's compliance and ACA reporting capabilities to be robust and efficient. The system's ability to streamline open enrollment, new hire onboarding, and ACA reporting processes has been highlighted as a significant advantage by reviewers. While some users have mentioned challenges with manipulating data for exceptions or out-of-the-box plan setups due to the rules-based nature of the system, overall, Employee Navigator is recognized for its contribution to ensuring compliance and simplifying reporting tasks. The integration with carriers and COBRA TPA has been particularly praised for saving time and facilitating compliance efforts, especially for managing groups subject to ACA requirements.

### Reporting and Analytics
Users consistently praise Employee Navigator's robust reporting and analytics capabilities. The platform's reporting system is lauded for its efficiency and ease of use for both HR admins and employees. While some limitations and areas for improvement have been noted, such as the need for enhanced customization and flexibility, overall, users appreciate the valuable insights and data provided by Employee Navigator's reporting features. The platform's ability to streamline open enrollment, ACA reporting, and compliance processes through its analytics tools is seen as a significant asset by many users.

Employee Navigator is a versatile HR/Benefits platform that has been highly regarded by small to mid-size employers. Users have found Employee Navigator to be a valuable tool for streamlining open enrollment processes, saving time and reducing back-and-forth communication. The software offers a comprehensive view of benefits and costs, allowing employees to easily enroll in benefits from multiple providers in one platform. Customers appreciate the convenience and efficiency that Employee Navigator brings to benefits administration, describing it as a high-quality product that makes administering benefits easier. The ACA solution within Employee Navigator has also been highly praised, as it significantly reduces the time and effort required for ACA compliance. With its easy-to-use features for census reporting, cost analysis, and online enrollment setup, Employee Navigator serves as a one-stop-shop for groups looking for a digital HR solution. Additionally, the integration of Employee Navigator with carriers has automated many enrollments, saving significant time and resources. Overall, users have reported improved client relations, ease of benefit administration, compliance, and value-added services with the use of Employee Navigator.

Based on user feedback, here are the top three recommendations for Employee Navigator:

1. Users suggest utilizing the knowledge base of Employee Navigator for helpful tips and resources.

2. Many users recommend using Employee Navigator because it works well as an HR and benefit solution and also provides HR support.

3. Users advise exploring all available features of Employee Navigator to enhance product building and streamline HR and benefit processes.

These recommendations highlight the value of the knowledge base, HR support, and maximizing the platform's features in order to optimize HR and benefit management with Employee Navigator.

Intuitive and User-Friendly System: Reviewers have consistently mentioned that Employee Navigator is an intuitive and user-friendly system. Many users have expressed their appreciation for the logical flow and clean layout of the software, making it easy to navigate and use effectively.

Streamlined Processes: HR users have praised Employee Navigator for its ability to streamline processes. Several reviewers have stated that the software helps in tracking enrollments, payroll deductions, and onboarding new hires, eliminating excessive paperwork. This feature has been particularly valuable in saving time and improving efficiency for HR departments.

Multiple Carrier Integrations: The value of Employee Navigator's multiple carrier integrations has been highlighted by brokers. Users appreciate how these integrations reduce manual labor costs and provide a professional look for small to mid-size companies. This feature has garnered positive feedback from a significant number of reviewers who find it beneficial for managing benefits administration effectively.

Glitches and Problems with Updates: Some users have experienced glitches and problems with updates not occurring correctly, causing frustration and inconvenience. These issues have been reported by a significant number of reviewers, indicating that it is a common concern among users.

Steep Learning Curve: The software has proven to have a steep learning curve, requiring a considerable amount of time and effort to become familiar with the location of features. This aspect has been mentioned as a drawback by many users, suggesting that it can be challenging for new users to navigate the software efficiently.

Difficulties in Locating Sections and Functions: Several users have expressed difficulties in locating certain sections and functions within the software. This limitation impacts usability and productivity for these individuals. The frequency at which this issue has been raised emphasizes its significance as an area for improvement.

Employee Navigator is a benefits-focused HR system from the company of the same name in Maryland.

HR Plus (formerly Zenefits) is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with a technology platform for HR, payroll, and benefits.

Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.

Paychex Go

Paychex Flex Service

Paychex Flex Enterprise

Paychex Flex

Employee Navigator

Benefits Administration Software automates the process of managing employee benefits and eligibility, including medical insurance, pension & retirement, and leave. Also included here are healthcare brokerages or marketplaces for use by employers and healthcare analytics platforms for decision optimization.

Benefits Administration

Employee Navigator - Employee Enrollment Demo

Step by step tutorial describing how to add a demo employee within Employee Navigator. 

About Employee Navigator 

Employee Navigator is a rapidly growing benefits and HR software provider integrated with over 150+ of the nation’s leading insurance carriers, payroll companies, and TPAs. Its customizable and intuitive platform delivers brokers and employers a truly connected digital experience, streamlining the management of everything from online enrollment and onboarding to ACA reporting, time off tracking, and more. The company currently works with more than 2,500 brokers, providing benefits administration and HR products to over 60,000 companies and 10 million employees and dependents. www.employeenavigator.com

Adding a Demo Employee

Employee Navigator Employer Demo 201007

Introduction to Employee Navigator Benefits Administration Software-Colonial Life Demo

Likelihood to Recommend

Support Rating

Employee Navigator 2024-01-12 10:39:00

isolved

Beacon Software Solutions

HR/Accounting

Employee Navigator 2021-06-29 09:42:05

Zoho CRM

Qualtrics XM for Strategy and Research

Emburse Certify

Google Workspace

Vice President of Shared Services

Employee Navigator 2019-09-21 21:10:27

Employee Navigator 2019-03-12 11:57:34

AMS360

Owner

Employee Navigator 2018-03-16 10:12:22

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Notification emails

Payroll provider

Emails sent

G suite

Based reporting

Back end

Lot of features

Employee information

Initial setup

Custom reporting

Employee time

Helped a lot

One click

Review and approve

User friendly

Enrollment process

Web ui

Easy to navigate

Upload documents

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Home

Benefits Administration Software

We use Employee Navigator to manage our benefits enrollment process as well as manage benefits eligibility throughout the year. We use it to link to our payroll system to keep deductions up to date and in synch. We also link to the insurance carriers to keep eligibility files up to date with them so billing is as accurate as possile.

We have found that our employees require less assistance with open enrollment or new hire enrollment as the system walks them through the benefit election process in a very simple and straight forward manner
Reports available are great. The is a great variety and we can easily make our own when needed.
Links with our other systems have worked very well so far.

We are relatively new users of Employee Navigator but so far haven't really run into anything that has been an issue.

We spent about half the time on open enrollment than we did in the last two years. Employee Navigator was much easier for staff to navigate and be able to complete their open enrollment independently
We've saved several thousand dollars in setup fees to link with insurance carriers since moving to Employee Navigator

We began using [Employee Navigator] a few months ago as a employee benefits platform. It's very user friendly and allows employee to view all benefits offered as well as compare them before making a selection. From the admin side I'm able to upload documents to be viewed by all employees and run customizable reports as well. So far we've very happy with the software and will continue to use.

User friendly for both admin & employees
Allows admin to upload documents which are then accessible to employees
Offers customizable reports for admin and many beneficial features we didn't previously have with our other platform.

Employee Change Notification emails sent to admin could explain the changes vs me having to login to view from wall. That's the only area I as an admin currently see as room for improvement.

Ability by admin to upload docs which are then accessible to employees across the board.
Customizable reports for admin users.
Updates different benefits to carriers of any employee benefit changes mostly without issue. This is a huge plus for us as the other platform didn't do so properly 90% of the time. In turn created issues deducting benefit premiums thru payroll.

It's cost efficient - Cost to us is no more than we were paying for previous platform & offers so much more
Saves Time which in turn saves company money - Previous platform didn't always update carriers of employee benefit changes or update premiums for ancillary coverages easily. This created obvious issues which took time away from other job duties that needed my attention as admin.

Employee Navigator is in use across our company for staff paid time off, vacation requests, leave requests, team reporting, asset management, and benefits coverage. Our HR team manages the system itself, though every full-time employee uses and benefits from it. This solves our need for an employee benefits tracking system, but also adds asset tracking.

Time off requests. These are easy to perform and track as an employee and user.
Time off approvals. Couldn't be easier. Time of approvals or denials are sent via email and are one-click tasks. Also can be performed in the web UI, but it's so easy.
Manager reporting. Managers can easily see reports on employee time off and make decisions based on that.

Sign-in and authorisation. Employee Navigator does not use SSO or integrate with identity platforms like G Suite. As a security measure, we'd prefer not to use a separate username/password and instead default to an identity provider.
Visualisation. Employee Navigator has some great views, however reports are the most useful part of the platform as a manager. We'd like to have visualisation on those reports.
Department-based reporting. Right now there is no way for a manager to see 2 levels down for approved time -- it only seems to show you your direct reports' time off.

Asset management has reduced device loss and expenses related to replacement or overpurchasing.
Time off requests and reports have introduced a method by which we can be alerted if a critical number of team members are not available at once.

We are currently using the Employee Navigator system for our benefits management thru our broker. It has made the onboarding process much simpler and a bit more environmentally friendly by cutting out at least 40 sheets of paper given to all new hires. The system is very easy to use and if your payroll system is compatible, the elections could be imported for you -- what a time saver! Employees can also make changes and then you are notified of the changes to approve.
If you utilize the system to its fullest extent, it can be your HRIS! The system is also budget-friendly, as our brokers supply it at no cost.

On-Boarding -- you key in a few pieces of information, submit, and then in a few minutes, the new hire receives an email with login information.
Mobile Friendly.
The system notifies you when someone makes changes, so you can review and approve.
Very easy to navigate through the system.

Honestly, I haven't found anything that I would improve on, except maybe interfacing with our payroll provider (Certipay).

Very positive impact on the employees -- open enrollment is a breeze! No more paper, and the dependent information is already there, they just have to make updates.
From the employer side, you can print off the changes and key them into payroll -- everything is in one place, and so easy to use.
The CFO is happy with the no cost, and less downtime with people asking about benefits.

We use Employee Navigator as an on-boarding/carrier integration for benefits enrollment options for our clients

Allows for flexible plan configurations
Allows employee users to compare plan options and enroll online
Provides HR admin/system admin to monitor the status of the enrollment process to ensure employees are completing the required benefits selections

Providing an import or copy option for plan designs and rates would be huge
Initial setup is time consuming to build all the plans and validate the accuracy of each

First and foremost, using Employee Navigator has allowed our agency to win/retain our clients
For large employers we prefer this online option as it reduces the manpower to process manual enrollment forms
Data accuracy is critical in processing enrollments and Employee Navigator ensure that the data input is what is sent to the carriers

Employee Navigator

Overview

What is Employee Navigator?