My review on Emptoris from a Buyer's Perspective
I've used Emptoris in two jobs. The first place I used it (HBO), it was mostly used for eSourcing. I believe only the Procurement/Sourcing …
Emptoris
Emptoris
Starting at $59 Per User Per Month
View PricingOverview
Recent Reviews
Emptoris- An efficient tool for improving Contracts Management & Procurement activities
We have been using the Emptoris Suite in sourcing & procurement group for several years now. We use the following modules:
• Sourcing
• …
• Sourcing
• …
Return your annual investment Day 1
In a previous capacity at a large global pharmaceutical company we used Emptoris sourcing in over 50 countries and completed over 11000 …
Great customization options -- with certain limitations
Emptoris is our contract management solution for the procurement department and HMO provider contracts.
Engineering eye for the business guy.
In my previous organization, Emptoris was used as a contract module for supply chain/ procurement tying into SAP. The tool was more or …
Keep on pushing the buttons
Emptoris was extremely user-friendly and capable of including a wealth of necessary information when inputting contracts. Although I used …
Emptoris Review - Very Powerful and flexible integrated solutions for experienced eSourcing practitioners
We used Emptoris as the go-to platform for eSourcing, contract management, spend analytics and supplier performance management. It was …
A to Z solution
IBM Emptoris is used in the Contracting and Procurement department of the organization. It solves the way Wells Contracts are managed …
Too complex for a simplified implementation
We piloted Emptoris and were not successful. The amount of effort and cost to implement the tool far exceeded what we were looking to …
Differences in Contract Management
Emptoris is being used in the Supply Chain department to track and organize contracts, BAA agreements, Master Service Agreements and SOW …
Contracts Management on Emptoris Product
8 out of 10
July 21, 2014
We used Emptoris contracts product software for one of the world leading healthcare organizations as a solution for their business …
Emptoris Contract Management & You
We use Emptoris Contract Manager to track contracts between hospitals and doctors between different networks and services. It is primarily …
Invoicing made simple with Emptoris
8 out of 10
July 18, 2014
It is being used to upload receipts into the systems, which then creates invoices that are sent to our buyers to review for approval. …
Emptoris review from Network Development
Our company uses Emptoris as a contract management system to track all contracts for network development for 18 healthplans in various …
Emptoris- A simple yet effective user review
Currently Emptoris is being used only in the Sourcing group here at Novartis in the US and Globally. When our business owners reach a …
Awards
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Popular Features
- Contract database (5)7.777%
- Contract search (5)7.575%
Pricing
Emptoris
$59.00
Cloud
Per User Per Month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
IBM Emptoris DocuSign Demo Video
YouTube
Procurement - Demo Emptoris
YouTube
Features
Contract Authoring
Features related to the contract authoring process.
8.3
Avg 8.3
- 9Contract creation(4) Ratings
Includes a document generator and tools for creating new contracts.
- 7.8Contract templates(4) Ratings
Allows users to set up templates or templatize old contracts in order to make new contract creation easier and more consistent.
- 8.3Clause library/saved fields(4) Ratings
Users can save certain fields of a contract for re-use; these may be stored in a template or a clause library.
- 8Guided logic(2) Ratings
Automated questions (based on company policies and the circumstances of the deal) help with the contract authoring process; this is an example of partial automation.
Contract Collaboration
Features related to collaborating on contracts.
7.9
Avg 8.4
- 8Contract sharing(4) Ratings
Users can easily and securely share contracts with internal users and external users. Contracts are accessible.
- 8.7Contract editing(4) Ratings
Contracts can go through multiple drafts and revisions; the software supports multiple versions and version comparison.
- 7.5Collaborating on contracts(3) Ratings
Internal and external users can collaborate on contracts without changing the text of the contract; this may be done through comments, questions, and/or message board conversations.
- 7.5MS Word plug-in(2) Ratings
Users can make changes to contract language using Microsoft Word.
- 8.2Approval process(4) Ratings
Approval workflows can be configured to streamline and automate the approval process; the approval process is helpful and convenient.
- 7.8Interdepartmental workflows(4) Ratings
Users can set up interdepartmental workflows so that contracts can flow between teams in a logical and organized manner.
Contract Monitoring
Features that enable users to monitor the status of contracts.
7.8
Avg 8.5
- 7.7Contract database(5) Ratings
Contracts are stored and organized in a central repository.
- 7.5Contract search(5) Ratings
Users can easily look up contracts within the database.
- 8.5Contract milestone reminders & alerts(3) Ratings
Users can schedule reminders and/or trigger alerts according to contract milestones.
- 7.4Custom contract reports(4) Ratings
Users can create custom reports about the status of contracts, contract timelines, efficiency, and revenue tied to contracts.
- 8.4Tracking contract status(4) Ratings
Users can track the status of a contract as it moves through the approval process and beyond.
- 7.9Compliance check(3) Ratings
Users can define and enforce complex business rules related to compliance regulations; helps automate or partially automate contract compliance check.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Emptoris?
Emptoris Competitors
Emptoris Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
CobbleStone Contract Insight® are common alternatives for Emptoris.
Reviewers rate Contract creation highest, with a score of 9.
The most common users of Emptoris are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews and Ratings
(23)Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
December 08, 2015
Great customization options -- with certain limitations
Verified User
Supervisor in Corporate
Hospital & Health Care Company, 10,001+ employees
Emptoris is our contract management solution for the procurement department and HMO provider contracts.
- Document protection - the Check Out contract feature is a great way to allow external parties to make modifications to contract language without the ability to accept those changes. Those redlines can then be imported back into Emptoris and reviewed or further modified as needed.
- Notifications & reminders - you can trigger an email manually from within the system, or you can configure automated notifications andreminders to alert users when a new task is received or has aged a given amount of days, etc.
- Interview wizard - there is a lot of value in the interview wizard. Administrators can configure screens with selecting options via check boxes, radio buttons, or typed-in values. Variables and conditions can be used to selectively populate fields within the contract or apply other options, making for a quick and convenient method to generate contracts conforming to corporate standards.
- Field customization - administrators can customize a list of options for various fields including contract substatus, address type, and user created business term variables.
- Approvals - many different options are available to configure approvals to trigger automatically upon presenting and/or executing the contract including specific individuals, one or more approver groups, or based upon various criteria including terms within the contract, type of contract, or the contract's owning organization.
- Reporting on specific contract language - while it is easy to pull reports based on values populated within the configured business term variables, it is much more difficult to pull reports to identify specific contract language modifications which were typed in via redlining. Even using a workaround involving combining various repository search and reporting techniques, the contracts must still be opened individually to view the modified language if the containing clause exceeds 1,000 characters. This process is tedious and flawed and not something an average user is capable of managing on their own so administrator and/or IT department involvement is often required.
- Inelegant UI - while recent versions have a greatly improved UI, it is still quite inferior when compared to the modern user interface designs today's tech-savvy employees have become familiar with. Also, there are inconsistencies within the interface that are quite perplexing (for example, inconsistently named fields (Contract Substatus, Contract Sub Status, Contract SubStatus), or screens with consistent search criteria layout sometimes allow use of the Enter key on the keyboard to submit the search query while Enter doesn't work on identical screens and the user must manually mouse-click the Search button to submit the search query - while this is inconvenient, it does also call into question the behind-the-scenes quality control as well).
- Vendor support - sometimes it is a great experience. Often however open tickets can drag on for months or be picked up or handed off to many different support techs. It can be frustrated repeatedly relating the specifics of a complex issue to multiple individuals. Would much rather have complex issues which cannot be resolved within a single support touch-point be assigned to a primary owner who can work with the customer throughout the resolution process until the issue has been successfully resolved. This is an area which has a significant amount of opportunity for improvement.
Emptoris is well suited for any organization which has a high volume of contracts to manage.
77.5%
7.8
- Contract creation
- 80%8.0
- Contract templates
- 80%8.0
- Clause library/saved fields
- 70%7.0
- Guided logic
- 80%8.0
56.66666666666667%
5.7
- Contract sharing
- 60%6.0
- Contract editing
- 60%6.0
- Collaborating on contracts
- 60%6.0
- MS Word plug-in
- 60%6.0
- Approval process
- 60%6.0
- Interdepartmental workflows
- 40%4.0
55%
5.5
- Contract database
- 80%8.0
- Contract search
- 70%7.0
- Contract milestone reminders & alerts
- 70%7.0
- Custom contract reports
- 30%3.0
- Tracking contract status
- 50%5.0
- Compliance check
- 30%3.0
N/A
N/A
- Increased ability to manage risk by ensuring all contract negotiators are working from the same standard template when they start each new contract - much better than using various iterations of Save-As Word documents
- Increased visibility into contract repository - much easier to see contract inventory within the Emptoris repository instead of filing cabinets full of contracts and Word docs saved to shared drives
- McKesson, SharePoint, Novatus, SunGard iWorks Macess and CobbleStone Contract Insight
Ability to handle high volume of contracts; configurability and customization of fields; scalability for large number of users; ability to handle lengthy contracts with many fields & variables; organization and role-based security; ability to maintain on our own servers instead of a hosted solution; document protection
1000
Contract negotiators, provider reps, internal audit, legal language reviewers, approvers
20
Critical thinking, root cause analysis, troubleshooting, good communication skills, business process management
- As a contract negotiator, a user has the ability to generate contracts tailored to the specific options and terms they need to capture in the agreement.
- As a claims analyst, a user has the ability to research active contracts and view a copy of the contract language and terms signed by both parties.
- As a contract language reviewer, a user can easily compare template language to redlined contract language side-by-side or using tracked changes bubbles to identify deviations from standard language.
- Looking forward, we hope to capitalize on Emptoris Contract Management's ability to interface with third-party digital signature providers such as DocuSign or EchoSign.
July 26, 2014
A to Z solution
Verified User
Consultant in Other
Oil & Energy Company, 10,001+ employees
IBM Emptoris is used in the Contracting and Procurement department of the organization. It solves the way Wells Contracts are managed centrally and helps ease the process of procurement from point A to Z. Helps enhance the procurement function, promotes user friendliness, and is a one-stop shop for all contract / category management needs.
- Contracts centrally managed
- Rfp / rfq / tender process enhanced
- User friendly / ease of use
- All attachements, documents, communication etc in one place
- One stop shop solution
- The general flow of things
- Straightforwardness
- More customization
Is best suited for RFP/RFQ process. How is the customization option, or are there any? Contracts/sub-contracts, OAs, MSAs, WSAs connected well? Sync with SAP functionality?
- Increased efficiency
- Ease of use
- Training provided on new roll outs
- SciQuest,upside
I think Emptoris stands up better against peers in terms of point A to Z solution: Better storage of all components related to the contract (contract management) in terms of all legal requirements, all compliance requirements, proper communication trail, various attachments, and other such related documents etc.
A to Z solution!
1000
contracting / procurement
10
contract management expertise. product knowledge. training capability.
- rfq initiation
- rfq evaluation
- contract management
- pre - post contract integration
- compliance monitoring
- audit trail
- SAP integration
- CMCP guidelines integration
- vendor user interface enhancement
Yes
The organization was looking for a change. Something different. Something new. Something that was a one stop shop, an all in one soluion. The company was using Ariba prior to it, for its contracting and procurement needs.
- Product Features
- Product Usability
- Product Reputation
- Vendor Reputation
- Positive Sales Experience with the Vendor
the most important factor in our decision making process for selecting IBM Emptoris was its pre sales and post sales support. Excellent product but ofcourse. Great service. Implimentaion roll outs and refresher roll outs were great also. all in all it made for a great choice, for the enitre team, department, and organization.
If we had it to do over, we won't change the eval and select process that we went through much! it would indeed be the same kinds, and would follow the same process. as the one we used seems apt and useful, and in the end it does seem fruitful as well.
Yes
Yes, premium support is available on request. And is at our disposal. There are very minimal situations where it would be needed though. As their general support that is currently available at our disposal is more than enough. But not to say that premium support is not important, but is not used currently.
The above rating for the overall support from Emptoris is for their product / product support, roll out training and refresher training / ongoing training, which is not only good but superior. There is no major or reconizable bad review that can be given to Emptoris at this point in time, from where is stands.
Yes
Yes many a times, there has been situations where we have reported bugs, just like any other software out there in the market, even this had some bugs initially and during the course of 2nd roll out as well. but all these were resolved to satifaction and in timely manner.
When the 2nd roll out for Emptoris occured in the company, and the users felt uncomfortable with the changes that were in effect, at that time consistent and exceptional support was provided by the Emptoris team / management. And this was done with many company wide refresher sessions, and recurring support.