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Encompass from ICE Mortgage Technology has been widely praised by users for its ability to streamline the mortgage origination and closing …
Overview
What is Encompass from ICE Mortgage Technology?
Encompass from ICE Mortgage Technolgoy (formerly Ellie Mae) is an all-in-one mortgage management solution for lenders.
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Product Details
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- Tech Details
What is Encompass from ICE Mortgage Technology?
Encompass from ICE Mortgage Technology Video
Loan Servicing Software focuses on automating post-disbursement loan activity including collections, amortization, collateral tracking, and customer service. This video compares Encompass against two other competing tools in the space to share which type of tool is best for each use case.
Encompass from ICE Mortgage Technology Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
(85)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Encompass from ICE Mortgage Technology has been widely praised by users for its ability to streamline the mortgage origination and closing process while ensuring loan compliance. Users have experienced significant time savings due to the software's paperless transaction capabilities, eliminating the need for physical paperwork. The robust and customizable nature of Encompass360 allows it to be used straight out of the box or tailored for more advanced performance, catering to the unique needs of different businesses. Its seamless integration with third-party service providers enables easy organization and retrieval of all necessary documents. Additionally, Encompass has facilitated smooth transitions during company mergers, making it a reliable choice for mortgage operations.
One notable advantage of Encompass is its ability to customize workflows for different channels of business, improving overall efficiency. With integration capability with hundreds of vendors, Encompass eliminates the need for users to switch between systems, thereby saving time and enabling a fair amount of automation in their processes. Users have found that Encompass offers useful tools for mortgage professionals, making QC review more efficient and enhancing productivity. The user-friendly interface and small learning curve contribute to quick adoption, allowing users to reap the benefits of increased productivity promptly.
Encompass acts as an all-in-one solution for mortgage lending needs, serving as a centralized repository for all mortgage activities. From origination to post-closing, Encompass streamlines the entire mortgage process within one system, eliminating the need for multiple platforms and reducing complexity. Users appreciate its customizability and ability to cater to specific business requirements while remaining compliant with regulations such as TRID and HMDA. The software's electronic document management feature and direct printing to the e-folder have been commended for their time-saving capabilities in processing.
By enabling processors to handle high volumes through streamlined service ordering, Encompass has helped organizations enhance their operational capacity. It has garnered high recommendations from customers in various sectors including banks, mortgage companies, and mortgage brokers who consider it essential in their mortgage lending operations. The platform's flexibility, integrations, and services further enhance efficiency, allowing organizations to streamline processes, reduce errors associated with paper files, and automate tasks for increased productivity.
Overall, Encompass by ICE Mortgage Technology offers a comprehensive solution that simplifies and optimizes the mortgage origination and processing stages. Its robustness, customizability, compliance expertise, and technical capabilities make it a preferred choice for loan originators seeking end-to-end solutions for their mortgage lending operations.
Customization: Highly customizable software that allows users to tailor Encompass to fit their specific business processes and operations, enhancing efficiency for numerous reviewers.
Educational Resources: Availability of helpful educational videos within Encompass assists users in getting started with the software, providing valuable guidance and support throughout their experience.
Compliance Integration: Integration with Mavent for loan compliance ensures that loans meet all necessary compliance requirements, providing an extra layer of security and peace of mind for users.
Confusing and Non-Intuitive User Interface: Some users have expressed frustration with the user interface of Encompass, stating that it is confusing and not intuitive. This makes it difficult for them to navigate the software and perform tasks efficiently.
System Performance Issues: Users have reported experiencing slow loading times in Encompass, as well as occasional system crashes or being booted off the system. These performance issues negatively impact their productivity and efficiency.
Lack of Timely Response to Enhancement Requests: Several users have expressed dissatisfaction with the timeliness of addressing user enhancement requests through the forums. They feel that their requests are not being responded to quickly enough, indicating a need for quicker response and resolution from the software provider.
Attribute Ratings
Reviews
(1-25 of 66)Companies can't remove reviews or game the system. Here's why
June 29, 2022
Helps me make lots of money by doing mortgages
- Positive Impact- Ability to pull old data to reach out to former clients with the click of a button
- Negative- Too many systems rely on it. If Encompass is down, we can't perform other functions
- Positive- Easy to learn how to use and works well for loan originators
- Increased accuracy of mortgage application due to robust solutions that stay current with policies
- Connected systems in Encompass (Day1 Certainty) streamlined the application process
- Ability to pre-approve clients allows for better purchasing power of borrowers
May 25, 2022
Top Mortgage Origination Software
- Spending less time on data entry
- Ability to generate needed documents without effort
May 23, 2022
No autosave makes Encompass dangerous
Score 1 out of 10
Vetted Review
Verified User
- [I feel] Encompass causes chaos for many lenders with larger pipelines.
September 20, 2018
Paperless
Score 8 out of 10
Vetted Review
Verified User
- Paperless was a huge plus for our group.
August 09, 2018
Integrations and Customization are KEY!!!
Score 9 out of 10
Vetted Review
Verified User
- the system integrations have increased our workflow process efficiency
- Mortgage returns could use some work but the third party vendor integrations make it easier
- should be easier to add a vendor to integration without having to go through the full approval process, even if that means a MISMO standard export of data.
February 19, 2018
Flexibility at a CO$T
- Flexibility in designing workflows has its drawbacks. Without proper involvement and input from all parties in managing how loans are originated there will be problems that cost money. Accountability for every step in the process is key to profitable and compliant.
February 16, 2018
Experience Encompass by Ellie Mae and prepare to be amazed!
Score 8 out of 10
Vetted Review
Verified User
- Not privy to that information, but I do know that we are an Encompass leader for the time it takes us to close a loan, and we have continued to increase our volume each year. With that said, Encompass has obviously made a positive impact and has been a big part of that success.
February 15, 2018
What would you do without Ellie Mae?
Score 9 out of 10
Vetted Review
Verified User
- Allowed for ROI increase by having closed borrowers at your fingertips for more information
- Allowed borrowers to follow along with a face to face appt
February 15, 2018
The All Encompass(ing) Review
Score 9 out of 10
Vetted Review
Verified User
- Accounting is not my department, so I would not be well equipped to answer this question, however my impression is that it has had a positive impact.
January 25, 2018
Popular Choice for lenders
Score 10 out of 10
Vetted Review
Verified User
- One of the items that were difficult initially is that we pay for the software and have to pay an additional monthly fee for each closing package. For a small lender that is a huge expense.
- The online application is a great asset to us and is going to help us to be competitive in our market.
December 21, 2017
Encompass from Ellie Mae: The only LOS product.
Score 10 out of 10
Vetted Review
Verified User
- We don't have to hire a compliance team to stay abreast of document revisions.
- We are able to build whatever we want using Encompass from Elle Mae as the database of record and avoid being subject to data retention regs.
- Our finance team uses our Encompass data warehouse (that we build on Encompass SDK) instead of an expensive third-party BI suite.
December 20, 2017
Encompass is great!!!
- Encompass has cut down on having multiple systems to do all loan functions in. this in turn saves a bunch of money for the customer.
December 19, 2017
Encompass is the right tool to grow your business
- I do not know if the program costs are repaid by the efficiencies, but should be as we scale up the operation
- The system/software is far easier to use than our last one
- The system has freed up a lot more of my time, so I can sell, instead of push paper
November 30, 2017
One Person’s Opinion
- Having almost all facets of the life of the loan centralized in one place has greatly improved the productivity of the staff while helping to keep the ancillary cost down.
November 30, 2017
Encompass is a great mortgage tool
Score 10 out of 10
Vetted Review
Verified User
- Higher productivity
October 17, 2017
Great LOS at a great price and great features
Score 10 out of 10
Vetted Review
Verified User
- With the integration of services and electronic files we have reduced our processing time and costs and increased the productivity of the processors.
- Encompass Banker addition is also cost effective and you get the websites and Mavent Compliance Software and the Ellie Mae pricing Engine.
August 23, 2017
Mortgage Broker's Review
- The overall cost for 1 year in monthly fees is less than the other leading LOS company out there. Being a novice with Encompass 360 and finding out after I signed up for a 3 year contract that you have zero phone technical support and then have to pay per hour for Ellie Mae setup... If I new that would not have made the change/switch from the previously used LOS software for 23 years.
August 16, 2017
Encompass is the Best LOS
Score 10 out of 10
Vetted Review
Verified User
- Using the Ellie Mae tools we navigated TRID successfully.
- Because it's very customizable we are able to make it work the way we need.
August 16, 2017
KEEP IT SIMPLE AND USE ENCOMPASS!
Score 10 out of 10
Vetted Review
Verified User
- Once we switched to the Banker edition it saved us so much time and money. We were able to do everything on the app including ordering services, going paperless and speeding the process.
August 11, 2017
Excellent Encompass Experience
- Excellent that many services are included in the standard package. Grows with the company very easily. So many adminstrators are so familiar with Encompass it makes the initial investment reasonable.
July 21, 2017
Encompass
Score 10 out of 10
Vetted Review
Verified User
- Encompass has allowed us to automate most compliance functions
- Encompass has allowed us to be able to report on our entire pipeline real time.
May 19, 2017
A perspective from a former Admin
Score 9 out of 10
Vetted Review
Verified User
- We have been able to use Encompass to streamline our process and decrease the number of days from application to closing significantly.
- We have been able to ensure data integrity and accuracy of our analytics.
May 16, 2017
Ellie Mae Has Few Competitors
Score 7 out of 10
Vetted Review
Verified User
- Being able to offer loans electronically has obviously increased ROI.
April 10, 2017
Encompass delivers!
Score 10 out of 10
Vetted Review
Verified User
- Reduced origination time
- Streamlined audits