TrustRadius: an HG Insights company

Energage

Score7.3 out of 10

7 Reviews and Ratings

What is Energage?

Energage in Exton offers their employee engagement emphasizing employee feedback and surveys that support employees feeling heard and understood, and also touting some employee recognition features.

Categories & Use Cases

Perfection of Annual Employee Survey

Pros

  • Customer Service
  • Clarity
  • Simplicity

Cons

  • More customization with wording.

Most Important Features

  • Employee Survey and Results
  • Ability to see past years

Return on Investment

  • Ability to win awards for recruiting
  • Ability to compile strengths and weaknesses
  • Ability to create an agenda for the corporate team

Other Software Used

SurveyMonkey

Couldn't be happier with Energage

Pros

  • User friendly
  • Provides valuable insights
  • Results are laid out well
  • Very helpful customer service

Return on Investment

  • Gives us valuable insight into our employee engagement
  • Helps managers to know where to focus their energy
  • Allows us to respond to employee feedback in a meaningful way

Survey Says... Energage Delivers!

Pros

  • Their team answers one-off questions with immediacy, thoroughness and a personal touch. Every one I have communicated with at Energage could not be nicer.
  • Their questionnaires are quick, to-the-point yet they cover all areas of work life which makes it easy to motivate our employees to complete them.

Cons

  • The only area of improvement may be streamlining the emails they send out after the surveys have been tabulated and the information is available. We usually just want the report and because Energage does such a good job compiling it via the dashboard and the graphics, our company doesn't have a need for further tools and promotion tips. It can get confusing when there's too many options to share and/or best practices to follow.

Return on Investment

  • It's helped with recruiting. Candidates see the Top Workplaces icon on our website or they read the article and they trust that we really are a Top Workplace based on the information Energage helped compile.
  • The impact internally is immense. Our leadership pulls direct data and comments from Energage's surveys and uses it to inform their decisions and goals. The leadership also cites what our employees told us to explain why we're doing certain things as a company. There's always alignment shared when possible so employees know their feedback matters.

Other Software Used

Microsoft 365 (formerly Office 365), Google Analytics 360 (formerly Google Analytics Premium), Dropbox