Name: Transform your customer chat interactions with AI Chatbot
Uploaded: 2020-08-07T07:35:55.000Z
Duration: 2 min 18 s
Description: Transform customer chat interactions with AI Chatbot

Communications Outsourcing

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Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Java Technologies

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Development

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Collaboration

Contract Management

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Supply Chain Management

Enterprise

Accounting

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Credentialing

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Cloud Brokers

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Data Center Outsourcing (USA)

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Integration Platform as a Service (iPaaS)

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Packet Analyzer

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Survey & Forms Building

Video Collaboration

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Animation

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Investment Portfolio Management

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Public Sector Software

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Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Genesys Multicloud CX (discontinued)

Discontinued Products

Khoros Service

Khoros (Formerly Spredfast + Lithium)

Genesys PureConnect (discontinued)

Freshdesk

Freshworks Inc

Conversica

ManyChat

Google Gemini

Google

Comm100

Five9

Fin by Intercom

Intercom

Genesys Cloud CX

1. UI Improvements Needed: Some users have expressed that while the user interface of the Enterprise Bot Conversational AI Bots has undergone an overhaul, there are still areas that can be improved. Users have found certain elements to be lacking or confusing, indicating a need for further enhancements in this aspect.

2. Analytics Functionality Optimization: Reviewers have suggested that the analytics part of the software could be enhanced and made more specific. Although it is unclear what specific improvements they are looking for, it indicates that there is room for optimization in terms of providing more detailed and comprehensive analytics capabilities.

3. Multi-lingual Support Limitations: While the software's multi-lingual capability is praised by users, it implies that other similar solutions may face limitations or challenges related to multi-lingual support. This suggests a need for improvement in order to provide even better multi-lingual support compared to competitors.

Excellent Contextual Understanding: Users have consistently praised the software's NLP engine for its excellent contextual understanding. This has contributed to its overall effectiveness and ability to accurately interpret user queries, resulting in more personalized and accurate responses.

Intuitive and Comprehensive Conversational AI Suite: Reviewers have expressed that Enterprise Bot's conversational AI suite is highly intuitive and comprehensive, making it suitable for enterprise use. The software's user-friendly interface and extensive range of features enable businesses to easily deploy and manage conversational AI bots across various channels.

Seamless Integration with Various Software: Many users have highlighted the outstanding capability of the software to integrate with almost every other software available, including legacy systems. This seamless integration streamlines processes and workflows, allowing businesses to leverage their existing systems while benefiting from the power of conversational AI.

Enterprise Bot creates AI-powered chatbots and e-mail bots to automate customer interactions and provide enterprises with a readily accessible digital agent.

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Genesys Cloud CX 1 - Voice

Genesys Cloud CX 2 - Digital

Genesys Cloud CX 2 - Digital + Voice

Genesys Cloud CX 3 - Digital + WEM

Genesys Cloud CX 3 Digital + WEM + Voice

Czech company Smartsupp offers a live chat tool with a free version. The paid versions include visitor tracking and recording, and agent performance statistics.

Standard

Ultimate

Smartsupp

Enterprise Bot Conversational AI Bots (AIDA & AIVA)

AI Chatbot

Hospital & Health Care

Kantonsspital Winterthur

Likelihood to Recommend

Usability

Enterprise Bot

Enterprise Bot AI powered Email Bots for Enterprises

Enterprise Bot   AI powered Email Bots for Enterprises

Our advanced Email Response Automation engine receives and precisely understands complex user requests in their language using NLP. It, then, accurately classifies the email request and routes it to the correct department using Machine Learning.

Send automatic email replies and boost customer satisfaction and business ROI with ERA

Our powerful customer service email management software leverages AI to deploy 
an Email Bot that accurately routes incoming emails and sends automatic replies to your customers.

How exactly our AI-powered Email Bot helps you grow your business
Our powerful email management software, ERA, deploys an Email Bot that leverages AI to perform accurate email routing and send automatic email replies to customers.

Discover how automatic email responses can boost customer satisfaction to a whole new level.
Visit https://enterprisebot.ai/product/email-assistant Now!

Transform customer chat interactions with AI Chatbot

Transform your customer chat interactions with AI Chatbot

Empower your customer support teams and scale your service and sales interactions by leveraging the collaborative intelligence of Enterprise Bot’s ready-to-use AI-powered chatbot solution. Powered with advanced Natural Language Processing, enterprise-grade data security, deep contextual understanding, sentiment analysis, and smart, hybrid chat capabilities, this pre-configured, channel-agnostic tool easily integrates with a wide assortment of customer support platforms and core software to automatically respond to customers in a natural, human-like, conversational and friendly manner. 


Host on the cloud or completely on-premise and start automating 60-80% of repetitive customer queries with minimal training effort. Sign up for FREE demo on our website and start boosting your CSAT and ROI today.

Enterprise Bot Conversational AI Bots (AIDA & AIVA) 2025-05-12 10:55:23

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AI Chatbot Software

We have many policies and documents with rules in our hospital. Since it’s often difficult to find answers to specific questions, we were looking for a digital assistant who could provide accurate responses and point us to the relevant document or policy. Enterprise Bot Conversational AI Bots (AIDA &amp; AIVA) delivered exactly that—an AI bot that gets the job done.

Accurate
Fast response
Very good user adoption

help customers to structure their data
create prompt library for cases like our so implementation becomes faster

we clearly reduced the time our staff needs to find answers

Enterprise Bot Conversational AI Bots (AIDA & AIVA)

Overview

What is Enterprise Bot Conversational AI Bots (AIDA & AIVA)?