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Envoy Visitors is a versatile software solution that has been widely adopted by users across various industries. One of its primary use …
Starting at $0 per month per location
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What is Envoy Visitors?
Envoy Visitors helps users offer a warm welcome for guests while safeguarding people, property, and ideas. Envoy Protect confirms everyone walking through the door is healthy with a health screen before they leave home, touchless sign-in, capacity limits, and contact…
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Pricing
Basic
$0
Cloud
Standard
$99.00
Cloud
per month per location
Premium
$299.00
Cloud
per month per location
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://envoy.com/pricing/#visitors/?ut…
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- Premium Consulting/Integration Services
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What is Envoy Visitors?
Envoy Visitors helps users offer a warm welcome for guests while safeguarding people, property, and ideas. Envoy Protect confirms everyone walking through the door is healthy with a health screen before they leave home, touchless sign-in, capacity limits, and contact tracking. Envoy also enables users to print badges, sign legal documents, grant wifi access, and notify hosts.
Envoy also offer products to help buyers not only manage visitors, but also desks, meeting room bookings and deliveries in the office. With the newly launched interactive workplace maps, employees can find and book available desks and rooms, see details when visitors arrive and mark packages from the mailroom as picked up in one view on the mobile app. Envoy helps you design a productive workplace where people want to be with technology that enhances the employee experience.
Envoy Visitors Video
Welcoming guests while safeguarding people, property, and ideas with Envoy Visitors
Envoy Visitors Integrations
Envoy Visitors Competitors
Envoy Visitors Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Envoy Visitors starts at $0.
The Receptionist, Sign In Enterprise, and Proxyclick by Eptura are common alternatives for Envoy Visitors.
Reviewers rate Support Rating highest, with a score of 9.6.
The most common users of Envoy Visitors are from Mid-sized Companies (51-1,000 employees).
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(28)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Envoy Visitors is a versatile software solution that has been widely adopted by users across various industries. One of its primary use cases is to efficiently manage the flow of employees and visitors entering and exiting buildings, ensuring optimal utilization of office space. Users appreciate the ability to register and confirm employees and visitors across multiple office locations, streamlining the check-in process and providing a professional experience for clients with its electronic sign-in book feature.
In light of the COVID-19 pandemic, Envoy Visitors has proven invaluable in addressing health and safety concerns. The software incorporates health screening questions to manage potential COVID exposures, providing peace of mind for office safety. Users have lauded this feature as it allows for planning and symptom tracking, especially during these challenging times.
Additionally, Envoy Visitors plays a vital role in facilitating desk management through its hoteling system. Associates can choose their preferred desk, enhancing flexibility and optimizing workspace utilization. Moreover, the software integrates seamlessly with other platforms such as Meraki and Slack, providing auditable and secure visitor check-in and badging.
Furthermore, Envoy Visitors has been praised for its ability to support various work environments, including remote, hybrid, and hot desk setups. It enables desk reservation and tracking of office presence, allowing for effective management of personnel coverage in-office operations. Users describe Envoy Visitors as a game-changer during the pandemic, benefiting all locations by efficiently managing visitor entry systems and contributing to overall workplace safety.
Intuitive User Interface: Users have consistently praised Envoy Visitors for its easy-to-use interface, with multiple reviewers stating that the software provides a clear and intuitive user experience. The well-designed interface allows for effortless navigation and completion of tasks, contributing to a positive user experience.
Efficient Office Management: Many users appreciate Envoy Visitors' ability to plan office visits and track who is coming to the office. This feature aids in organizing and managing resources efficiently, allowing businesses to streamline their operations. Multiple reviewers have highlighted this functionality as a key benefit of using Envoy Visitors.
Customizable Sign-in Forms: Reviewers have commended the customizable options offered by Envoy Visitors, noting that it allows them to create professional-looking sign-in forms tailored to their specific needs. This customization feature enables businesses to present a polished image while collecting necessary visitor information, enhancing brand representation and meeting compliance requirements.
Limited functionality: Some users have expressed that Envoy Visitors lacks certain functionalities related to office management, indicating that there are areas where the software could be more comprehensive.
Poor after-sales service: According to some reviewers, the level of support received from Envoy Visitors' after-sales service is not satisfactory. This suggests a need for improvement in terms of customer assistance and responsiveness.
Usability issues with booking process: Several users have found it frustrating that they occasionally miss the window for booking a desk on Envoy Visitors. This highlights potential issues with the booking process and indicates a need for smoother user experience in this area.
Users commonly recommend Envoy for several key features and benefits. Firstly, users highly recommend Envoy for its visitor management capabilities, as it allows businesses to efficiently manage visitors and track their movements. This feature is particularly useful in the context of COVID-19, as businesses can monitor and control access to their premises. Secondly, many users recommend utilizing Envoy's mail handling feature. This allows businesses to effectively manage incoming mail and packages, ensuring that deliveries are securely received and distributed. Furthermore, users appreciate Envoy's check-in system for both visitors and employees. It provides a convenient way to keep track of who is present in the office, which is especially valuable for managing waiting rooms and external visitors. Additionally, users find value in Envoy's ability to track and notify visitors or employees. By customizing their visitor management system, businesses can easily monitor the number of visitors and maintain accurate records of visitor information. Moreover, by using Envoy, businesses can improve office management, save time and energy, increase security and professionalism, and benefit from an intuitive and well-designed visitor management system. Overall, Envoy comes highly recommended for businesses looking to track individuals entering their office buildings, conveniently manage visitors and deliveries, keep tabs on employees and packages, ensure safety, generate reports easily, and improve their visitor management system.
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Reviews
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February 26, 2020
Digital Sign-In Experience Using Off-The-Shelf Hardware (iPad)
While consulting to a progressive accounting firm who was looking at improving their digital presence they also identified that they wanted to streamline other analogue processes and wanted to go 100% paperless. Prior to Envoy there was no official sign-in book and no consistent record of visitors entering the building. Envoy has been used for the past 5 years by our client at 4 office locations as an electronic sign-in book and the meeting invite functionality provides a consistent and welcoming level of professionalism even before any new clients even travel to their buildings.
- Utilise off-the-shelf hardware (iPad) for a seamless sign-in experience.
- Ability to send NDA's electronically and accept digital signatures on the iPad.
- The current pricing is aimed at more enterprise customers.
- We joined very early in Envoy's history so we are on a (now obsolete) plan that provides quite a lot of features at a fair price.
- Looking at their current pricing model and feature set per tier, it is apparent that the system is aimed at enterprise customers and shared office spaces with many tenants.
We did not evaluate any other products and found Envoy unique at the time and the original motives were for the system to make the client appear more technologically progressive and "cutting edge" to visitors. The pricing model when they first started using the system was palatable for small businesses so it was going to be promoted to their client base as well but unfortunately their pricing model changed and it become too cost prohibitive.
February 19, 2020
Software that simply works
We are using Envoy at our reception desk, to help us check-in all visitors, packages, and vendors. We had a problem with keeping track of who was in our building and had tried a number of different solutions. But after learning about Envoy, we have started to fall in love with the system they offer.
- Guest check-in, that allows for signing forms
- Capturing data and sending follow-up messages
- Integration with our CRM is only available through Zapier, but it creates duplicates every time a recurring guest checks in.
- It would be great if each device you set up Envoy on could have custom permissions.
- Because we are a non-profit, every visitor has the potential of being a donor or volunteer. Before we had this system we didn't have an easy way to follow-up or even capture information.
- We create technology that helps the homeless communities, with that people have an expectation that we are up to date on technology. Envoy looks and feels like us.
I have used a few other software platforms that aren't listed, but at the end of the day, Envoy is very niche and can fix the simple issue that it is designed to fix. Every other software platform we used was us just trying to come up with workarounds to solve our problem.
December 17, 2019
Envoy is my go-to visitor check-in solution
We are using Envoy primarily with Workplace, although IT is there to set up new buildings, add printers, etc. We have a lot of people that do not have company badges like interviewees, visitors, contractors, and new hires, and Envoy helps us identify who they are. We use Envoy for pre-registering people for hosted events as well. Lastly, we've been using Envoy for deliveries with great success.
- Huge time savings.
- We know who hasn't picked up packages, helping us keep mail room clutter to a minimum.
November 20, 2019
Professional Looking System
Envoy is being using by our organization as a check-in system and invitation-to-visit system. It is customizable so our sign-on page has our company logo, visitors check in by signing in, taking a photo, getting visitor badge printed and signing NDA's. We use integrations with Meraki and Slack.
- Easy to use
- Professional looking
- Customizable
- It's been working great and meets all of our needs. No improvements at this time.
- I am not a part of the ROI team so I can not speak to this.