Overview
What is eola?
eola is a booking platform designed for activities and experiences in the outdoor and adventure industry. It is targeted at small to medium-sized businesses, including outdoor activity centers, adventure tourism companies, trekking and expedition organizers, lesson and course providers, as well as tour...
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
What is eola?
eola is a booking platform designed for activities and experiences in the outdoor and adventure industry. It is targeted at small to medium-sized businesses, including outdoor activity centers, adventure tourism companies, trekking and expedition organizers, lesson and course providers, as well as tour and attraction operators. According to the vendor, eola helps businesses manage their bookings, schedules, payments, and marketing.
Key Features
Boost your bookings: According to the vendor, eola can be integrated into websites or front desks to facilitate bookings with a conversion rate claimed to be 3 times the industry average. The mobile-optimized omnichannel booking widget provides real-time availability and allows businesses to automate availability, manage instructors and equipment, as well as streamline the check-in process.
Control your cashflow: According to the vendor, eola enables businesses to accept card, cash, or invoice payments for bookings, reducing the risk of missed payments. The platform also offers features for tracking financial transactions, managing online waivers and questionnaires, as well as automating customer communications and booking management.
Work smarter and faster: The vendor claims that eola's automated scheduling and capacity management can reduce daily administrative tasks by up to 40%. The platform allows businesses to easily add instructors and equipment, with real-time availability management. Automated alerts and notifications keep teams informed, while editing, rescheduling, or refunding bookings is reportedly straightforward.
Generate SEO-friendly activity descriptions: According to the vendor, eola's AI can assist in creating engaging titles and descriptions for activities, potentially increasing customer engagement and improving conversion rates. The platform offers prompts and suggestions to enhance marketing content, and the vendor states that transitioning to eola is a simple and quick process.
Use AI to power your marketing: The vendor claims that eola's AI capabilities can help businesses create SEO-friendly activity descriptions and titles, potentially improving conversion rates. The platform also offers smart marketing tools such as discount codes and vouchers to generate demand. Additionally, businesses can connect their analytics to track customer behavior and optimize marketing efforts.
Schedules that fit your business: eola provides an easy-to-use CMS schedule builder, allowing businesses to create flexible schedules. According to the vendor, multiple schedules, instructors, and equipment can be added to activities. The platform also facilitates online management of waivers and health questionnaires, saving time and enhancing the customer experience.
Empower your team with eola: The vendor states that eola simplifies the process of inviting and managing instructors. Businesses can assign instructors to sessions and receive automated alerts and updates. Unique instructor calendars are available, and user permissions can be set up to effectively manage GDPR obligations.
Ticketing for tours and attractions: The vendor claims that integrating eola into a website can increase online conversion rates by up to 3 times the industry average. The platform offers a mobile-first booking experience with fast checkout. Businesses can manage capacity, set tour sizes, and minimum capacity levels. Additionally, easy mobile check-in and party management features are available.
Increase revenue with rentals: eola provides a rental booking system, enabling businesses to easily rent out equipment. The platform allows for flexible rental durations and prices. According to the vendor, availability management is automated to prevent overbooking. Online waiver management streamlines the rental process.
eola Video
eola Competitors
- Rezdy
- Checkfront
- Bookeo
- trekksoft
- Bookinghound
eola Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Comparisons
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Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
Eola has been successful in streamlining the administrative processes involved in conducting classes, making it easier for businesses to manage their bookings. The platform enables users to create, modify, and allocate bookings with ease, resulting in an increase in training numbers for businesses. Eola has also helped simplify the process of transitioning from paper-based systems to digital platforms, ultimately leading to a more efficient experience for both customers and businesses.
Eola's pricing structure is transparent and affordable for small businesses. Additionally, Eola offers users the ability to create online waivers and question packs, significantly reducing the amount of printing required and saving valuable time. The platform allows businesses to upload their branding and images for a personalized touch, establishing a connection with the customer that was not previously possible. The potential addition of a membership system is exciting for users and could offer further benefits to their businesses. The software's reliability is a significant advantage as it has never been offline, providing dependable service to businesses.
Users appreciate Eola's support, which includes friendly and knowledgeable staff who take user feedback into account when developing the platform. Furthermore, the personal approach taken during Eola's email outreach strategy proves effective in attracting new users to the platform. Overall, Eola has facilitated an easier and smoother booking process for both small and large businesses alike while also providing reliable service and excellent support to its users.
User-friendly interface: Users have consistently praised eola's user-friendly interface, with many stating that it makes setting up and managing bookings a breeze. Several reviewers noted that the software is easy to use, even for those who are not tech-savvy.
Excellent customer service: Many users have praised eola's customer service, citing quick response times and helpful support staff. Reviewers appreciate the easily accessible support and friendly demeanor of the team.
Financial management: The financial management tools provided by eola have been well-received by users, with several mentioning how useful they find the weekly payouts and other features offered. Some reviewers stated that these tools help them manage their finances more effectively and efficiently.
Difficulty in recreating sessions: Some users have had trouble converting their bookings into Eola's set format, particularly if they do not match the system exactly.
Limited integrations: Only Google Analytics and Facebook Pixel tracking are available for integration outside of the software.
Delays in customer support: Some users have experienced delays when seeking help with a problem on the platform.