Analyzing Cadence Application
Rating: 10 out of 10
November 11, 2015
CT
Vetted Review
Verified User
10 years of experience
- The system is simple to use it helps schedulers create appointments and, avoids placing patients in situations where they are scheduled at the same time in different facilities.
- It has many reports that can help managers maintain a smooth operation and shows what areas need to improve.
- It has a one place for all scheduling information for schedulers to see patient's appointments, especially when patients do not recall where or when their next appointments will be.
- The system can be created in such a way that you can control who can make appointments and who can't.
- They system when built provides warnings to schedulers helping to minimize many scheduling errors like overbooking.
Cons
- I may not call it a weakness, but previously getting certification for the application was difficult.
- Things have become better in providing analyst information on how the system should be built. In my early experience, I had to learn things myself seeking assistance from the technical support from Epic.
- Upgrades usually comes every two years, keeping up with the things they have upgraded takes learning.
- Sometimes they tend to change many functionalities for the better, but sometimes better is not good.