TrustRadius Insights
Simple and Helpful: Users find the system simple to use and helpful in scheduling appointments. Many reviewers have stated that they …
Overview
What is Epic Cadence?
Epic Cadence is the company's medical scheduling module.
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What is Epic Cadence?
Epic Cadence is the company's medical scheduling module.
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- Premium Consulting/Integration Services
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Product Details
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What is Epic Cadence?
Epic Cadence Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
(17)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Simple and Helpful: Users find the system simple to use and helpful in scheduling appointments. Many reviewers have stated that they appreciate the user-friendly interface of the system, which makes it easy for them to navigate and schedule appointments without any confusion or difficulty. Additionally, users have found the system to be helpful in efficiently managing their appointment schedules, allowing them to easily view and organize their patients' appointments.
Prevents Scheduling Conflicts: The system prevents scheduling conflicts by avoiding situations where patients are scheduled at the same time in different facilities. Several users have commended this feature as it ensures that there are no overlapping appointments, reducing potential confusion and inconvenience for both staff and patients. By preventing scheduling conflicts, the system helps maintain a smooth operation and ensures that each patient receives proper attention without any disruptions.
Provides Comprehensive Reports: The system provides many reports that help managers maintain a smooth operation and identify areas for improvement. Numerous reviewers have mentioned how these reports assist them in analyzing various aspects of their operations, such as appointment trends, resource utilization, and patient satisfaction levels. These comprehensive reports allow managers to make data-driven decisions and implement necessary changes to enhance efficiency and overall performance.
Difficult certification process: Some users have found it challenging to obtain certification for the application in the past, causing frustration and delays.
Steep learning curve and limited support: Several reviewers have mentioned that they had to learn things themselves and seek technical support for assistance. This has made the initial setup and ongoing use of the application more difficult than expected.
Frequent upgrades with mixed results: Many users have expressed that upgrades occur every two years and require them to learn new features and functionalities. However, some users feel that these changes are not always beneficial or improve their experience with the application.
Attribute Ratings
Reviews
(1-6 of 6)Companies can't remove reviews or game the system. Here's why
April 12, 2017
Cadence Superiority over Centricity at BCM
Centricity was limited in ability to scale and customize compared to Cadence for our environment. Also the regular updates for Cadence vs. Centricity is where Cadence really shines. Vendor support is also much better with Cadence over Centricity. We also like the robust capability of the reporting module in Cadence over other vendors.
November 11, 2015
Analyzing Cadence Application
I personally did not select the application, the organization have. Most of the time, I find out that healthcare facilities who have been using many of Epic's application invites or gets a request to be visited by other healthcare organizations thinking of getting the EMR system of Epic. I believe volume speaks for themselves, there is no other one EMR application that is able to adapt with other EMR systems, reason why many big and famous healthcare organization like, NYU, Kaiser Permanente, Cleveland Clinics to name a few is using Epic.
September 30, 2015
Cadence: A smarter way to schedule
- Allscripts and Cerner,
From an enterprise level I would put Cadence at the top of the pack. Compared to many smaller scheduling systems there are less pages to jump through. Scheduling is straightforward and much easier to accomplish.
March 18, 2015
The Power Of Scheduling
Our old legacy system was another vendor system interfaced to the current AD system. If was strictly a scheduling system, it did not pass information other than an account number to the ADT system for registration purposes so was very limited in what it could do beyond scheduled. It was a very easy system to work with (IT wise and user wise) due to it simplicity.
Once thing that this system had over Cadence was its ability to develop questionnaires (multiple) based on visit type, patient type, class of visit etc. it could build 1 or many and attach it to the department,
February 16, 2015
Cadence at PeaceHealth quickie review
Cadence is much better than some of the other either text based, or web based solutions out there. Cadence should be used as part of the complete Epic Enterprise package to enjoy the cost benefits of a fully integrated system that maintains the entire Patient Access flow within one system.
February 10, 2015
Communication is Key
Score 8 out of 10
Vetted Review
Verified User
I have had experiance with allscripts in the past and I feel like Cadance is more advanceed and more accurate with capturing patient information and communicating the information back to Epic and our care teams. Cadance has helped us cutomize our Epic system so that we can tack everything that is done during a patients visit.