Name: Epic Cadence Enterprise Scheduling
Rating: 9 (18 reviews)
Author: Epic

Customer Success Management Training

Help Desk

Web and Video Conferencing

Customer Support

Alumni Management

School Management

Education

Business Intelligence (BI)

Collaboration

Document Generation

Visitor Management

Visual Collaboration

Workflow

Enterprise

Accounting

Financial Close

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Onboarding

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Application Lifecycle Management (ALM)

Change and Configuration Management

Cloud Storage

Data Fabric

Database Performance Monitoring

Dynamic Application Security Testing (DAST)

Email Encryption

Fraud Detection

Integration Platform as a Service (iPaaS)

Master Data Management (MDM)

Network Performance Monitoring

Network Traffic Analysis (NTA)

Observability

SaaS Management

Software-Defined WAN

Virtual Desktop Infrastructure (VDI)

Web Application Firewalls

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Computer-Assisted Translation

Consumer Ratings & Reviews

Content Management

Data Management

Email Marketing

Marketing Automation

Online Reputation Management

Public Relations (PR)

Real-Time Interaction Management

Screen and Video Capture

Social Media Management

Social Media Publishing

Survey & Forms Building

Video Streaming

Web Analytics

Webinar

Marketing

Project Management

Prototyping

Professional Services

Customer Relationship Management (CRM)

Point of Sale

eCommerce

Sales

Insider Risk Management

Secure Service Edge (SSE)

Security

3D Modeling

Equation Editors

Forestry

Legal Research

Municipal

Utilities

Vertical-Specific

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Difficult certification process: Some users have found it challenging to obtain certification for the application in the past, causing frustration and delays.

Steep learning curve and limited support: Several reviewers have mentioned that they had to learn things themselves and seek technical support for assistance. This has made the initial setup and ongoing use of the application more difficult than expected.

Frequent upgrades with mixed results: Many users have expressed that upgrades occur every two years and require them to learn new features and functionalities. However, some users feel that these changes are not always beneficial or improve their experience with the application.

Simple and Helpful: Users find the system simple to use and helpful in scheduling appointments. Many reviewers have stated that they appreciate the user-friendly interface of the system, which makes it easy for them to navigate and schedule appointments without any confusion or difficulty. Additionally, users have found the system to be helpful in efficiently managing their appointment schedules, allowing them to easily view and organize their patients' appointments.

Prevents Scheduling Conflicts: The system prevents scheduling conflicts by avoiding situations where patients are scheduled at the same time in different facilities. Several users have commended this feature as it ensures that there are no overlapping appointments, reducing potential confusion and inconvenience for both staff and patients. By preventing scheduling conflicts, the system helps maintain a smooth operation and ensures that each patient receives proper attention without any disruptions.

Provides Comprehensive Reports: The system provides many reports that help managers maintain a smooth operation and identify areas for improvement. Numerous reviewers have mentioned how these reports assist them in analyzing various aspects of their operations, such as appointment trends, resource utilization, and patient satisfaction levels. These comprehensive reports allow managers to make data-driven decisions and implement necessary changes to enhance efficiency and overall performance.

Epic Cadence is the company's medical scheduling module.

WebPT

AxisCare Home Care Software

Epic Cadence Enterprise Scheduling

Medical Scheduling Software is designed to improve patient scheduling efficiency, reducing time spent by patients in the waiting room, and improving communication between patients and their doctor's offices. To achieve this it will typically include a patient portal, workforce management features including managing employee scheduling, and also remote workforce management features. To be effective they should integrate with practice management software and possibly also electronic health records software.

Medical Scheduling

Likelihood to Recommend

Availability

Usability

Support Rating

Online Training

Implementation Rating

Later Social

Cadence Enterprise Scheduling 2015-02-10 16:16:37

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TrustRadius

Way to copy

Scheduling process

Technical support

Better reports

Quick and easy

Ability to customize

Easy reports

Professional looking

Web based

Set up

Easy to use

Time slots

End users

Simple to use

Data base

User interface

Easy to customize

Need to improve

Graphical user interface

Visual interface

Home

Medical Scheduling Software

Epic Cadence

The system is simple to use it helps schedulers create appointments and, avoids placing patients in situations where they are scheduled at the same time in different facilities.
It has many reports that can help managers maintain a smooth operation and shows what areas need to improve.
It has a one place for all scheduling information for schedulers to see patient's appointments, especially when patients do not recall where or when their next appointments will be.
The system can be created in such a way that you can control who can make appointments and who can't.
They system when built provides warnings to schedulers helping to minimize many scheduling errors like overbooking.

I may not call it a weakness, but previously getting certification for the application was difficult.
Things have become better in providing analyst information on how the system should be built. In my early experience, I had to learn things myself seeking assistance from the technical support from Epic.
Upgrades usually comes every two years, keeping up with the things they have upgraded takes learning.
Sometimes they tend to change many functionalities for the better, but sometimes better is not good.

Senior Cadence Consultant

Visual interface (GUI) that is better than most of the competition out there.
Integration with all other Epic modules, allowing for the entire Patient Access flow to be contained within one system.
More power and administrative roles are given to the users rather than the IT staff, providing easier maintenance of the product.

Better reports.
Better ability to customize the schedules.

Consultant - Epic Ambulatory, Cadence, Prelude Analyst

Identifies patient popualtion
Tracks referral, orders, etc.
Tracks Meaningful Use measures.

Providing specific details about what certain measures mean.
Its layout could be clearer.
Organization of topics

Data Quality Specialist

Graphical User Interface (GUI).
Easy to program and propagate across different specialties
integration with Onbase ECM system.

Faster for users with keyboard only access if preferred.
Overall faster performance of system interface access.
Web-based application with full features.

Visually the schedule is very easy to see and you can get a great snap shot of the entire day regardless of how many providers you are scheduling for.
They also have easy to use templates for scheduling productivity.

Other systems offer a bit more support - such as easy to see patient confirmations on the schedule, calls to patients in need of follow-up appointments, saving your staff valuable time, and quick and easy reports added to your dashboard of insurances that need further authorization.

Epic Cadence

Overview

What is Epic Cadence?