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Epic

Epic

Overview

What is Epic?

Epic offers a suite of medical practice management and EHR software.

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Pricing

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What is Epic?

Epic offers a suite of medical practice management and EHR software.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Billing and Claims Management

Managing the entire revenue cycle to help improve collection rates

9.3
Avg 7.7

Patient Scheduling

Managing patient scheduling, appointment reminders, and patient check-in

8.8
Avg 8.0

Electronic Medical Records

Digital charting of a patient’s medical and treatment history

9.1
Avg 7.3

Medical Security and Privacy

This component helps an organization minimize security risks and respect data privacy.

9.3
Avg 8.4

Workflow and Scale

The software helps manage employee workflows at scale.

8.9
Avg 7.8
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Product Details

Epic Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Epic offers a suite of medical practice management and EHR software.

Reviewers rate Workflow automation highest, with a score of 9.9.

The most common users of Epic are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(61)

Reviews

(1-5 of 6)

I'm in love with Epic!

Rating: 10 out of 10
August 03, 2022
CS
Vetted Review
Verified User
Epic
7 years of experience
  • Accessing required patient info from old health records while creating note in the EHR for current visit.
  • Users can easily create and pull dot phrases in the notes which comes handy while working on the note.
  • High security measures to take care of protected health information and HIPAA compliance.
Cons
  • It's a heavy software that requires high-end system configuration for smooth functionality. Because of this reason, it can make your system slow.
  • Users get disconnected and need to re-login from beginning with slightest internet fluctuation.
  • There is a room for improvement in the Support functionality. It's little tricky to reach out to them through Skype due to lack of clear instructions. Introduction of chat support can be considered.

Epic lives up to its name!!

Rating: 10 out of 10
September 21, 2020
CD
Vetted Review
Verified User
Epic
5 years of experience
  • Updated technology. Epic consistently stays up to date and advances their technology and features.
  • Shortcuts, templates, and smart phrases help to make using the software easier and faster with accuracy.
  • Intuitive user interface. Epic has put a lot of thought into the design and function of the software and has ensured that it is user friendly.
Cons
  • Epic can be difficult to navigate as a beginner because there are so many features. It is best to learn the basics before trying to use the advanced tools.

The Best, Easiest Healthcare Platform!

Rating: 10 out of 10
September 24, 2020
Vetted Review
Verified User
Epic
4 years of experience
  • There are doctors' notes templates with prepopulated fields in them. This saves a lot of time.
  • Epic sends medication orders to pharmacies electronically so that we do not have to call. This saves a lot of time.
  • Epic has a Secure Chat feature via which we can send HIPAA protected messages to any employee with the patient's name and record attached.
  • It has a PDMP link. We can look up what controlled medications such as opiates patients have been prescribed and by whom.
  • It links to MyChart, which is a platform via which patients can look up their own information without them having to call the doctors. This saves a lot of time.
Cons
  • It is difficult to delete erroneously created encounters or patient visits.
  • Most of my patients are outpatient, and it is difficult to find how to create a work excuse or any other letter on a hospital template.
  • It is difficult to find patient information to print regarding their illnesses - such as dementia, healthy eating, weight loss. For those, I go to UpToDate.

Epic - The Leader in Electronic Health Systems

Rating: 10 out of 10
September 14, 2020
Vetted Review
Verified User
Epic
9 years of experience
  • Interdisciplinary Communication: The care of patients improves when you are able to have the entire care team communicate with each other. Epic makes this process very easy by utilizing one chart for all physicians in the organizations. Care decisions and patient safety are greatly improved by seeing past decision making processes.
  • Patient Communication: With features like MyChart and Care Everywhere, Epic gives patients a great deal of control over their information. MyChart acts like a patient portal allowing them to see what their providers have to say, see lab results, make payments, and share information with their doctor all from a mobile device or computer. Having features like this allow the patient to take part in their care.
  • Improves Claim Efficiency: The way that Epic handles insurance claims is incredible. Claims are correct and double checked before they are sent to the insurance companies. This in turn, reduces the number of denials and improves the speed of payments.
Cons
  • Visual Updates: While Epic is constantly improving the user experience, there are a few features that still need a design refresh. While this does not effect functionality, it does have an impact on user perception.
  • Ordering: While placing an order for a physician is very easy, a few changes to the workflow could improve the experience for physicians.

Epic is oK

Rating: 8 out of 10
September 28, 2020
Vetted Review
Verified User
Epic
3 years of experience
  • Good info on pharmaceutical choices.
  • Consistency between screens.
  • Ability to share between locations is a plus.
Cons
  • Difficult to find what you need.
  • Almost impossible to correct mistakes.
  • Multiple screens must be navigated to get to what you want.
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