I'm in love with Epic!
- Accessing required patient info from old health records while creating note in the EHR for current visit.
- Users can easily create and pull dot phrases in the notes which comes handy while working on the note.
- High security measures to take care of protected health information and HIPAA compliance.
Cons
- It's a heavy software that requires high-end system configuration for smooth functionality. Because of this reason, it can make your system slow.
- Users get disconnected and need to re-login from beginning with slightest internet fluctuation.
- There is a room for improvement in the Support functionality. It's little tricky to reach out to them through Skype due to lack of clear instructions. Introduction of chat support can be considered.