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Epicor Eclipse

Epicor Eclipse

Overview

What is Epicor Eclipse?

Epicor Eclipse is an end-to-end business system for wholesale distributors, as well as electrical, HVAC, plumbing and PVF businesses.

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Recent Reviews

TrustRadius Insights

Epicor Eclipse is a versatile software solution used across various departments and functions in businesses. Users rely on Eclipse to …
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Epicor Eclipse

9 out of 10
May 01, 2018
Incentivized
We use Epicor Eclipse across the whole organization. It provides us with a way to track every order processed and what stage it is at. It …
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Eclipse Review

7 out of 10
March 29, 2018
Incentivized
Eclipse is being used by our entire organization. It has solved the issue of having multiple different WMS at different locations and …
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Popular Features

View all 65 features
  • Order entry (17)
    7.7
    77%
  • Location management (17)
    7.7
    77%
  • Inventory tracking (17)
    7.4
    74%
  • Pricing (17)
    7.3
    73%
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Pricing

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N/A
Unavailable

What is Epicor Eclipse?

Epicor Eclipse is an end-to-end business system for wholesale distributors, as well as electrical, HVAC, plumbing and PVF businesses.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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11 people also want pricing

Alternatives Pricing

What is SAP Business One?

SAP Business One is an integrated enterprise resource planning (ERP) solution for small and medium-sized businesses, The product encompasses functionality around sales, customer relationships, inventory, operations, financials and human resources.

What is Odoo?

Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.

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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.5
Avg 7.2

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

7.2
Avg 7.3

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

7.8
Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

6.6
Avg 7.0

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

7.2
Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

7.1
Avg 7.9

Order Management

The ability to process orders, and track them from quote to cash.

7.4
Avg 7.8

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

7.2
Avg 7.4

Project Financial Management

Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.

5.7
Avg 7.6

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

6.4
Avg 6.8

Grants Management

Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding

8
Avg 7.6

Procurement

Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management

6.1
Avg 7.0

Risk Management

Risk management solution with capabilities for managing controls, assessing control effectiveness, certifying controls, and addressing deficiencies

4.5
Avg 6.5

Logistics

Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.

4.9
Avg 6.9

Manufacturing

Manufacturing solution for managing manufacturing processes and costs.

5
Avg 7.5

Supply Chain

Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.

5.7
Avg 7.2

Product Lifecycle Management

Product Lifecycle Management solution with capabilities for innovation management, product development

6.2
Avg 7.3
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Product Details

What is Epicor Eclipse?

Epicor Eclipse is an end-to-end business system for wholesale distributors, as well as electrical, HVAC, plumbing and PVF businesses.

Epicor Eclipse Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(39)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Epicor Eclipse is a versatile software solution used across various departments and functions in businesses. Users rely on Eclipse to streamline purchasing, sales, inventory control, and accounting processes. With its comprehensive features designed specifically for the distribution industry, Eclipse proves to be an invaluable tool for users in this sector. Businesses like Revere Electric Supply utilize Eclipse throughout their entire business cycle, including quote management, order entry, purchasing, inventory management, delivery logistics, invoicing, finance, and reporting. The software also integrates seamlessly with third-party products like Avalara for tax calculations, Vantiv for credit card processing, Phocas for business intelligence, and Innovo for remote data collection and delivery logistics. By providing solutions for most areas of the distribution business and offering integration options with third-party vendors for others, Eclipse becomes a one-stop solution for businesses' operational needs.

Based on user reviews, the software has received several recommendations:

  1. Users recommend thoroughly investigating the software's functionality before deciding to implement it. It is advisable to fully explore the software's features and capabilities, take advantage of community resources and trainings, and talk to other companies using the software for a better understanding of its functionality.

  2. Learning shortcuts and creating custom shortcuts for various tasks is highly recommended. Taking the time to learn shortcuts and customize them according to individual needs can greatly improve efficiency and streamline day-to-day operations.

  3. Attending training sessions and conferences offered by the software provider is highly recommended. Users find value in attending these sessions regularly, as they provide opportunities to enhance knowledge and maximize utilization of the software.

Other notable recommendations include opting for the Windows version called SOLAR, finding an installer familiar with the industry, utilizing keywords and intention when adding products, as well as appreciating the usefulness of the software for day-to-day functions and reporting, its suitability for distribution companies with multiple branches, and its customization options for any industry.

Attribute Ratings

Reviews

(1-17 of 17)
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September 10, 2019

Epicor Eclipse Review

Erik Hall | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
It is well suited for plumbing wholesale business, distributorship, with walk-in sales customers and a large inventory, or a manufacturing environment. I'm not sure how well it would work in a service industry like a mechanic, or consulting type of environment or a financial type industry. I don't think I would try to use it in a really small company either.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
As mentioned previously, Epicor Eclipse is built for the HVAC and Electrical distributor segment. It's a great package for them because of the job-specific control on orders for customers. Large orders can be created and released item-by-item on whatever schedule the customer needs. The integrated wireless warehouse functionality is also critical for large operations. However, if you're outside one of those two segments, these strengths become major performance bottlenecks. The scheduling piece is non-essential for other industries but you have to operate that way which slows things down significantly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
For medium (with growing pains!) organizations, Epicor's Eclipse software would be a great distribution and point of sale software solution and competes well with other software solutions out there. For large distributors Epicor's custom programming has the ability to tailor their software to customers exact need. I feel the cost of the system would be prohibitive to smaller distributors.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
If you are an Electrical distributor, with multiple branches or multiple departments, it could be a good choice for you. It is built with a deep knowledge of your industry, which is hard to find elsewhere. To support it, it requires either expensive support contracts or knowledgeable people who have multiple years of working with the platform. For larger businesses there are other ERP's that may scale better, or have more features, but are not likely to have as many industry specific features. Depends on what downsides you can live with.
Gabriel Llull | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The Eclipse E-term client, in my opinion, is a game changer at the counter and in the sales field. The ability to see numerous parts of the sale is great. Using numerous windows allows one to go back and forth between jobs. The queue and messaging functions create accountability and improve performance. The "call when complete" queue, in my opinion, is a great tool that unfortunately is underutilized by most people as there can be some confusion generated by some of the statuses.
John Heinzel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Eclipse is well suited for quick order entry where the source is a formal purchase order document or a phone call with a known customer. In these scenarios the order entry process is quick, and order processing is smooth even if the customer has a lot of "special" requests like shipping part today and holding the rest or shipping some of the order to other addresses. Eclipse also works well if you have a good database of products, especially in searching for products where only partial information is known or finding existing orders where all you know for sure is the customer. It is not particularly well suited for Point of Sale where a walk-in customer who doesn't have an account wants products for which part numbers are not known, due to the requirements to release an order for a customer with no credit.
March 29, 2018

Eclipse Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
For small to medium based companies I think it is a good fit, for larger companies I don't see it being a great fit to many users and to many control files to maintain in order to not allow people to do certain things. If you need them to be able to do one thing it gives them access to many other things. You would have to have a full time employee just overriding things.
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