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Epicor Eclipse ReviewEpicor Eclipse is being used across the entire business. We use it for Purchasing, Sales, Inventory Control and Accounting functions. It addresses the need to keep accurate track of inventory and all other aspects of our business. Since the software was designed for the area of business we operate in, it is a great tool.,It's very easy to use. I have used more complex accounting software and this is so simple. It has some powerful reporting tools. It can be used at a sales counter to handle walk-in customers.,The version we use is a non-windows based version, we chose this due to pricing since we are a small company. Their Tier 1 level tech support leaves a little to be desired. It would be nice to switch between open windows/screens.,5,I believe that we have benefited from these capabilities. The company implemented the system roughly 20 years ago to replace handwritten ledgers, journals, sales and pick tickets and typewritten invoicing. With over 12,000 items in inventory, this had to be a solution that would make it easier to keep track of all areas of our business. If it didn't they wouldn't have even tried.,No,Currently, we do not benefit from eCommerce capability. We have recently begun to investigate an option called Epicor Commerce Connect, which would allow our customers to place orders online and maintain real-time inventory records as well. Since we have never offered online ordering or payments there is some hesitation in pursuing this avenue.,I'm fairly certain the return on investment has been tremendous, having used the system for so long now and it requires less effort than their previous methods. I believe the inventory accuracy has improved significantly as well. I believe that there has also been a positive impact on the customer billing and accounts receivable functions.,SAP and Great Plains,20,1,Probably the most important would be Inventory management. Second would have to be Sales functionality. Third would be the accounting aspect, in this scenario I am including Accounts Receivable and Payable in the same use case.,Our organization hasn't really been innovative in their use of the system. They know how it works and that's how they use it.,One way they could use it in the future would be to add on an E-commerce module. Maybe in the future they can utilize the cycle count features.,10,Price Product Features Third-party Reviews,I personally would have opted for a windows based system. It's easier to use, more customization is available and it is more like what the users see in other applications. This creates a better feeling about the system and less hostility. A few other things I would insist upon is a better support package, so when we bring on new people (which doesn't happen very often at all) they can get the same high-level of training that is provided when the system was installed without the high cost of occasional training sessions provided by Epicor at various times through the year.,Vendor implemented,I don't know I wasn't here when that happened.,5,Online training In-person training Self-taught,10,9,I did a lot of my self teaching just by going into various applications and seeing what the screens looked like, figuring out what went where and how to properly use certain screens. The best thing is that as long as you don't save your work, you can't really mess anything up, Eclipse is goos in that aspect because you can abort almost any process before it can be saved.,5,I really couldn't say, because I don't know what is configurable and what isn't. I guess my only recommendation would be, to make sure you map out what you want from the system, what you need from the system, and what you would like from the system before you implement. That way you can know whether it is for you and your needs or not. You may have to settle or compromise between your wants, needs and likes.,No - we have not done any customization to the interface,No - we have not done any custom code,I really don't have anything else to add on this topic.,6,No,We had an issue with Sell Matrices and nobody here either knew or remembered how they had been set up or how to fix them. The tier 1 support guy was great, it took a little bit longer but he stayed with it and escalated it to get assistance from tier 2 in order to resolve the case.,General ledger journal entries are very easy. Cash applications are very easy vendor and customer ledger review is very easy,Report writer is somewhat difficult to master inventory look ups are not clearly identifiable in the menu,8,5,10,10,none,None,,5,I can't provide any advice or tips on this subject since we didn't opt to integrate anything.,8,9,I wasn't involved in the negotiation of any terms. As far as I know there wasn't any or much negotiation to be had, since we were looking or a system and theirs did exactly what we needed for our industry. It was almost a perfect fit.,I have not tips or advice in regards to effectively dealing with the vendor. I don't think they would be completely unreasonable, if they were they wouldn't have many customers, but I don't know that for sure.,Yes,We had current available processes Any bugs from prior upgrades were worked out,I really don't know what to expect, we just had one in December and there were really no noticeable differences based on our particular set up.,No,NoUnspecified
Epicor Eclipse
30 Ratings
Score 5.2 out of 101
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Epicor Eclipse Reviews

Epicor Eclipse
30 Ratings
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Score 5.2 out of 101

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Erik Hall profile photo
September 10, 2019

Epicor Eclipse Review

Score 5 out of 10
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Online Training

9
The on-line training is very good, and it is taught by the same people that do the live in-person training sessions. The difficult part of it is, asking questions about your specific company's nuances or special circumstances. I don't remember if you can access the on-line training sessions after you have taken them for reminders purposes, but if so that is a great asset.
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Feature Scorecard Summary

Pay calculation (1)
10
Benefit plan administration (1)
9
Direct deposit files (3)
8.4
Salary revision and increment management (2)
7.1
Reimbursement management (3)
7.4
API for custom integration (7)
7.3
Plug-ins (9)
6.6
Single sign-on capability (9)
8.0
Role-based user permissions (14)
7.5
Dashboards (11)
6.3
Standard reports (16)
6.7
Custom reports (16)
7.0
Accounts payable (15)
7.2
Accounts receivable (13)
7.1
Global Financial Support (7)
6.5
Primary and Secondary Ledgers (6)
7.3
Intercompany Accounting (8)
7.3
Localizations (5)
7.0
Journals and Reconciliations (10)
7.1
Enterprise Accounting (6)
7.8
Configurable Accounting (8)
7.7
Centralized Rules Framework (4)
6.8
Standardized Processes (10)
7.0
Inventory tracking (17)
7.7
Automatic reordering (15)
7.1
Location management (17)
7.6
Manufacturing module (7)
6.2
Pricing (17)
7.5
Order entry (17)
7.8
Credit card processing (14)
7.7
Cost of goods sold (16)
7.7
Order Orchestration (13)
7.3
End-to-end order visibility (13)
7.3
Order exception Resolution (12)
6.8
Automated Invoice Processing (10)
7.4
Shared Services Payments (5)
7.5
Billings Management (11)
6.9
Customer Receipt Applications (10)
6.7
Customer Collections (10)
7.3
Revenue Recognition (6)
7.3
Cash Management (8)
7.3
Asset Management (6)
6.8
Travel & Expense Management (6)
7.0
Budgetary Control & Encumbrance Accounting (5)
5.9
Period Close (11)
7.4
Transactions Tax (10)
7.1
Subledger Reconciliations (3)
7.3
3rd Party Accounting Systems (4)
6.1
Budgeting and Forecasting (6)
6.3
Project Costing (6)
6.4
Cost Capture (6)
5.9
Capital Project Management (5)
5.5
Customer Invoicing (9)
7.2
Customer Contract Compliance (5)
7.0
Project Revenue Recognition (4)
6.5
Project Financial Performance Analysis (3)
4.5
Project Financials Dashboard (3)
3.6
Real-time Financial Reporting (7)
6.0
Embedded Business Intelligence (2)
2.7
Project Planning Collaboration (3)
3.3
Project Planning and Scheduling (3)
6.7
Project Manager Dashboard (2)
6.8
Resource Manager Dashboard (2)
6.8
Task Insight for Project Managers (3)
5.7
Project Manager Mobile Functionality (2)
6.4
Team Member Task Collaboration (1)
6.4
Team Member Mobile Functionality (2)
6.4
Real-Time Project Reporting (1)
7.3
Product Lifecycle Management (4)
5.2
Award Lifecycle Management (1)
8
Spending Control (2)
7.8
Indirect Cost Management (2)
7.8
Billing (1)
8.2
Sourcing Team Collaboration (5)
6.2
Sourcing Analysis (5)
5.0
Bids Analyzed and Compared (6)
5.2
Catalog Shopping E-Commerce for Employees (5)
5.9
Contract Authoring (2)
6.8
Contract Compliance Management (2)
7.3
Contract History (2)
6.8
Contract Renewal Automation (2)
5.5
Contract Repository (3)
4.8
Contract Standardization and Enforcement (3)
5.1
Electronic Signatures (7)
7.0
Invoice Automated Matching (6)
6.5
Purchasing Risk and Compliance Management (3)
6.1
Requisitions-to-Purchase Orders Integrated (4)
6.8
Spend Compliance Management (1)
6.4
Supplier Assessment (4)
5.4
Supplier Communication and Collaboration (2)
6.8
Supplier Management (4)
6.8
Supplier Portal (2)
6.4
Risk Repository (2)
2.7
Control Management (2)
6.3
Control Mapping (1)
3.6
Control Efficiency Assessments (1)
4.5
Automated Control Assessments (1)
5.5
Assessment Capture (1)
5.5
Issue Detection (2)
4.1
Automatic Notification (3)
4.7
Remediation and Certification (2)
3.7
Transportation Planning and Optimization (6)
4.3
Transportation Sourcing Management (5)
4.9
Transportation Process Integration (4)
4.8
Transportation Execution Management (6)
4.2
Freight Payment Automation (8)
5.5
Trade Management (2)
4.1
Trade Regulatory Compliance Management (1)
6.4
Customs Document Collaboration (1)
1
Fulfillment Management (2)
6.4
Inventory Visibility (9)
6.7
Warehouse Workforce Management (4)
6.3
Production Process Design (2)
4.5
Supply Chain Business Flows (2)
4.1
Production Management (3)
5.7
Contracted Manufacturing Management (2)
4.1
Configuration Management (1)
6.4
Work Definition (3)
4.8
Work Execution (3)
5.4
Advanced Fulfillment (3)
5.1
Manufacturing Costs (3)
4.8
Forecasting (12)
6.4
Inventory Planning (11)
6.8
Multi-tier Supply Chain Planning (6)
5.1
Performance Monitoring (9)
6.0
Ideation Management (5)
6.5
Requirements Management (4)
6.1
Proposal Management (3)
6.0
Innovation Portfolio Management (2)
5.9
Product Master Data Management (3)
6.4
Vendor Portal (3)
6.3
Project Portfolio Management (1)
6.4

About Epicor Eclipse

Epicor Eclipse is an end-to-end business system for wholesale distributors, as well as electrical, HVAC, plumbing and PVF businesses.

Epicor Eclipse Technical Details

Operating Systems: Unspecified
Mobile Application:No