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Epicor Kinetic

Epicor Kinetic
Formerly Epicor ERP

Overview

What is Epicor Kinetic?

Epicor Kinetic (the name of the former Epicor ERP) presents a wide feature breadth, customizability, and scalability, typical product-centric cloud ERP offerings. It is meant as a single, end-to-end software solution for businesses, and is available on-premise, hosted, or in…

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Recent Reviews

TrustRadius Insights

Epicor ERP is a versatile software that offers comprehensive toolsets and customization options to streamline the entire manufacturing …
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Epicor by Bob

10 out of 10
December 02, 2021
Incentivized
Epicor is used across all departments except R&D and outside sales.

Epicor streamlines all activity and helps communicate between …
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Epicor for ERP only

3 out of 10
February 13, 2020
Incentivized
Epicor is being used as an ERP solution to manage and handle incoming and outgoing orders of machinery, parts, and production. It is …
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Epicor Cheerleader

10 out of 10
October 17, 2018
Incentivized
Currently use Epicor ERP in all of our manufacturing, customer service, finance and engineering departments, some sales also included. Our …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 66 features
  • Cost of goods sold (38)
    8.9
    89%
  • Order entry (39)
    8.0
    80%
  • Dashboards (36)
    7.9
    79%
  • Role-based user permissions (37)
    7.0
    70%
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Pricing

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N/A
Unavailable

What is Epicor Kinetic?

Epicor Kinetic (the name of the former Epicor ERP) presents a wide feature breadth, customizability, and scalability, typical product-centric cloud ERP offerings. It is meant as a single, end-to-end software solution for businesses, and is available on-premise, hosted, or in the cloud as a software…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Epicor Collaborate - Software Demo | ERP | Epicor Kinetic

YouTube
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.4
Avg 7.2

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

6
Avg 7.3

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

7.5
Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.4
Avg 7.0

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

7.1
Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

9.9
Avg 7.9

Order Management

The ability to process orders, and track them from quote to cash.

8.7
Avg 7.8

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

8.8
Avg 7.4

Project Financial Management

Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.

9.2
Avg 7.6

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

7.6
Avg 6.8

Grants Management

Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding

7.8
Avg 7.6

Procurement

Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management

8.2
Avg 7.0

Risk Management

Risk management solution with capabilities for managing controls, assessing control effectiveness, certifying controls, and addressing deficiencies

7.9
Avg 6.5

Logistics

Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.

7.3
Avg 6.9

Manufacturing

Manufacturing solution for managing manufacturing processes and costs.

8.1
Avg 7.5

Supply Chain

Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.

9.4
Avg 7.2

Product Lifecycle Management

Product Lifecycle Management solution with capabilities for innovation management, product development

7.6
Avg 7.3
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Product Details

What is Epicor Kinetic?

Epicor Kinetic (the name of the former Epicor ERP) presents a wide feature breadth, customizability, and scalability, typical product-centric cloud ERP offerings. It is meant as a single, end-to-end software solution for businesses, and is available on-premise, hosted, or in the cloud as a software as a service (SaaS) solution.

Epicor Kinetic software offers a modular approach with robust capabilities focused on reducing costs, streamlining processes, and improving customer responsiveness across the enterprise. Given its modularity and customizability, Epicor Kinetic is able to solve a wide variety of business problems and needs.

Kinetic Modules

  • Epicor Asset Management - Users can record, track, and depreciate fixed assets with Asset Management, an integral module of Kinetic. It provides a register of all fixed assets used in the organization.
  • Kinetic Supply Chain Management (SCM) - For manufacturers, from sourcing raw materials to delivering finished products, it offers the visibility to transform the manufacturing supply chain into a results-driven value chain. SCM is a full suite of enterprise application capabilities.
  • Kinetic Planning and Scheduling - The Kinetic MRP module provides manufacturers and distributors with forecasting and master production scheduling (MPS) capabilities.
  • Kinetic Sales Management - Generates and tracks customer or prospect requests for quotation (RFQs)—from the time of receipt until an order is placed. Users can create estimates and get quotes out more quickly, with pricing.
  • Kinetic Customer Relationship Management(CRM) - Provides the information and oversight to deliver the best possible customer experience at every touchpoint. Connecting employees, departments, and supply chain partners with Kinetic capabilities.
  • Kinetic Project Management - Financial solution for project-based manufacturing.
  • Kinetic Product Management - Product Management serves as the central hub for processes, product data and history. It provides collaboration and data exchange among enterprise users who interact with these products, like product managers, engineers, salespeople, buyers, and quality assurance representatives. It controls the process to ensure the right product is built using the right bill of material, routing, and specifications.
  • Kinetic Global Business Management - For managing global manufacturing operations and multiple sites with centralization and visibility.

Epicor Kinetic Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(115)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Epicor ERP is a versatile software that offers comprehensive toolsets and customization options to streamline the entire manufacturing process. Users have praised its ability to enhance data transparency and promote efficient workflows, allowing them to sell, engineer, and manufacture without the need for unique IDs. With its integration capabilities and master scheduling feature, Epicor ERP has proven beneficial for various departments such as order entry, sales, IT, finance, purchasing, and engineering. Customers have reported improved visibility between departments and increased collaboration within their organizations through this centralized database. The software's wide range of applications includes sales, accounting, production scheduling, supply chain management, and human capital management. By replacing multiple databases and streamlining processes, Epicor ERP has successfully reduced overhead costs while increasing productivity. Users have also highlighted its real-time data integration and user-friendly features, which enable efficient decision-making across different facets of the business. Additionally, it has been implemented in multi-site setups to combine manufacturing sites and sales offices across different locations. Overall, Epicor ERP addresses issues related to multiple databases and inefficient data management, providing a comprehensive solution that supports growth and enhances operations in various industries.

Highly Customizable: Users have praised Epicor ERP for its high level of customization, with many stating that it allows them to tailor the software to meet their specific business needs. This flexibility eliminates the need for extensive customization or reliance on Epicor for software changes.

Valuable Data Export Feature: The ability to export data to an Excel spreadsheet is seen as a valuable feature by users, allowing them to easily manipulate and analyze the data in Excel. This feature is highly beneficial for in-depth analysis and reporting purposes.

Useful Dashboards: Users find the dashboards in Epicor ERP to be highly useful and easily updatable. This streamlined interface enhances productivity and efficiency by providing quick access to important information and facilitating real-time decision-making.

Support Team: Unhelpful and Slow to Respond Many users have expressed dissatisfaction with the support team, stating that they have encountered issues with unhelpful support, slow response times, and a lack of understanding of the manufacturing process and the system. Some users have found it frustrating to receive canned responses from support and have struggled with upgrading due to lack of assistance. User Interface: Confusing and Inconsistent The user interface has been a source of frustration for many users, as they find it confusing and inconsistent. Users have mentioned difficulties in performing tasks due to the unclear layout and design. Some reviewers have also noted that certain functions within the software have different names but perform the same tasks, causing confusion. Navigation: Too Many Tabs and Non-Straightforward Links Several users have reported difficulties with navigation within the software. They feel overwhelmed by too many tabs and non-straightforward links, making it challenging to find specific features or information. This issue has led to frustration among users who desire a more streamlined navigation experience.

Users frequently recommend the following approaches when using the software:

  • Request structured and pointed demonstrations and speak to references who have used the most current version of the software. This helps in assessing the software's capabilities and suitability for specific needs.

  • Consider the flexibility of choosing between dedicated/single tenancy and multi-tenancy. Having the option to select the most suitable deployment model has proven valuable for different organizations with varying requirements.

  • Prioritize data standards and people readiness before starting discovery sessions. Taking this step ensures that data is standardized and users are adequately prepared, leading to a smoother implementation process and successful outcomes.

  • Maximize adoption from a wide user base to fully leverage the application's potential in achieving success.

These recommendations are based on feedback from users, which highlight these approaches as valuable when working with the software.

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Rick Stannard | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Epicor ERP E10 is used by every person at my company. We have implemented all the basic ERP modules as well as Field Service. We run MRP daily, and use the suggestions to make purchasing and manufacturing decisions.
  • User interface is improved and easy to understand and use.
  • The switch from Progress to SQL has made searches faster. Reports are created in less time.
  • MRP is unstable. It fails and when we send logs to Epicor support for review, they really don't have solutions or answers. It's always try this or try that. They do not have a handle on the MRP logic and cannot troubleshoot well at all. UF jobs have been created with zero quantity. When this happens, anything that was purchased for that demand is suggested to be cancelled, as well as jobs. This causes great consternation in our planning groups. Epicor has been "working" on this issue for more than 6 weeks with no resolution.
  • Transferring inventory between bins is impossible due to a major bug in the system. Five months after Go Live and the issue is unresolved.
  • The switch to SSRS reporting was difficult to say the least. There is only 1 SSRS reporting expert at Epicor and, once again, customer support is practically useless in this regard.
  • From our users point of view, there is no measurable benefit to them after "upgrading" to E10 from Vantage 8.03.409a. In fact, the CEO has asked us how hard would it be to go back to Vantage??
Epicor ERP is not well suited for custom manufacturing where you have large, multi-level BOMs. It might be OK for small shops with single level BOM and only a few users. We have more than 250 named users, three manufacturing sights and this software is just not suited for this kind of environment.
General Ledger and Configurable Accounting (2)
50%
5.0
Accounts payable
50%
5.0
Accounts receivable
50%
5.0
Subledger and Financial Process
N/A
N/A
Inventory Management (3)
23.333333333333336%
2.3
Inventory tracking
20%
2.0
Automatic reordering
N/A
N/A
Location management
50%
5.0
Order Management (4)
30%
3.0
Pricing
N/A
N/A
Order entry
60%
6.0
Credit card processing
N/A
N/A
Cost of goods sold
60%
6.0
Payroll Management (3)
3.333333333333333%
0.3
Pay calculation
10%
1.0
Benefit plan administration
N/A
N/A
Direct deposit files
N/A
N/A
Reporting & Analytics (3)
20%
2.0
Dashboards
30%
3.0
Standard reports
30%
3.0
Custom reports
N/A
N/A
Customization
N/A
N/A
Security (2)
20%
2.0
Role-based user permissions
30%
3.0
Single sign-on capability
10%
1.0
Grants Management
N/A
N/A
Project Financial Management
N/A
N/A
Project Execution Management
N/A
N/A
Procurement
N/A
N/A
Risk Management
N/A
N/A
Logistics
N/A
N/A
Manufacturing
N/A
N/A
Supply Chain
N/A
N/A
Product Lifecycle Management
N/A
N/A
  • Overall, the move to Epicor E10 has had a negative impact on our business. We have spent more than $250,000.00 on upgraded servers and customizations and we have not seen one single benefit to this investment. In fact, we have many users that would love to switch back to Vantage.
  • The payroll system Epicor foisted on us is under developed and does not meet our needs. On several occasions, direct labor personnel have been underpaid due to deficiencies in the logic and getting Epicor to react to this is nearly impossible.
  • Overall, the Epicor customer service is lousy. If the answer to your question is not in their answer books, the issue goes into a "black hole", and answers or solutions are practically never given. Very frustrating.
  • It took us more than 18 months to upgrade from Vantage to E10. In this time, we entered more than 300 support calls!
We selected Epicor Vantage 8 years ago, so this question does not really apply.
Every function from Sales to Service including Sales and Quoting, Manufacturing, Purchasing, Engineering, Finance and Field Service.
2
Good knowledge of the software and a thick skin to deal with the disappointments due to Epicor's lack of response to customer issues.
No
This would not be a good investment. We already pay a monthly fee for maintenance. Why should we pay more?
If the answer to your problem is not readily available in an answer book, your response or solution will take months, if you get one at all. Problems need to be sent to support and duplicated by them before they try to fix it. This is extremely frustrating because you have to prove to Epicor that you are having an issue. If by some miracle you get by this barrier, your problem is submitted to development for review. You can't speak to them or communicate in any way directly. This group appears to be completely unconcerned about user issues or customer service. Our experiences have been negative across the board.
Yes
No and no!
It has not ever happened to my knowledge.
Score 9 out of 10
Vetted Review
Verified User
Incentivized

Epicor is being used here across the whole organization from quoting to receiving cash from our customers and then reporting the results of manufacturing by our accounting department to the management team and others.

We are at the tail end of the implementation stage and have had multiple users using the system to enter and update data, as well as contribute to the customization process to mold it to our way of doing business. We have been able to "scrub" data in our current system through this process making it stronger and more useful as we go.

The Epicor ERP system addresses the current business problems we have with having multiple databases that don't always talk to one another so we end up having to enter data several times and risk entering it incorrectly in one of the databases as well as not having the ability to mine the data efficiently and effectively.

With Epicor, everything is integrated as well as being real-time. There will be no more waiting for someone to enter the days work before we can analyze the results. Dashboards will be created so managers have the data they need, when they need it.

We are already seeing benefits from the system every day through finding new ways to look at the data thus helping us with decision making!

It has already given our management team insight to the possibilities of what they can expect in the future.

  • The Epicor ERP system has the ability to be as customized as the business using it wants to customize it. If you want to see a particular field on a screen, you can add it. If the piece of data you need is something that is unique to your business, there are user defined fields in each table to add it where appropriate and display it where you want to see it. Each and every area is customizable without having to pay someone from Epicor to add it to the software and because of the way the customizations sit on a different layer from the base code, you don't have to worry so much about upgrading the base software each and every time a new release is available. Just upgrade and go. You may need to update your customizations, depending on when they were created but it shouldn't stop you from doing business and keeping up with the latest changes.
  • There are multiple ways of looking at the data either through reports or through dashboards or both. The data can be easily exported to an Excel spreadsheet, if necessary, and manipulated there for analysis. Updatable dashboards allow data to be viewed/changed/entered using a grid type of layout so multiple records can be worked on at one time without having to access them one by one.
  • Epicor listens to their users and they are continually working on improving their product while still supporting those that are not ready to jump to the next level. The latest version of their software, E10, addressed the issue of performance measured by the speed of transactions in the system. By looking at the architecture of the language it was initially structured with and seeing the problems with the exchange between Progress and SQL, they chose to move to an all SQL platform, thus improving the throughput and eliminating the handshaking process.
  • Through partnering with their user groups, both internationally and regionally, Epicor is helping to educate their users in by providing staff that is knowledgeable in the software to present at programs (Insights Annual user conference, regional user group meetings, virtual/regional summits, etc.) and/or training sessions. Users are encouraged to participate and are gaining valuable knowledge.
  • Their software support team is still needs improvement though they have come a long way from where they were 5 years ago. Difficult support questions can take a long time to get a resolution and then is "fixed" in the most current version of the software. To upgrade for some is a difficult chore because they have not taken on the task staying up-to-date and are several versions behind. Major upgrades such as from Vantage 8 to Epicor 9.05.xxx, can take months of testing because of the structure changes.
  • Epicor does a great job at selling the software and showing what it can do, but it does not do a good job at showing the path needed to getting there. Most companies think that it is just a piece of software and all they need to do is put their data in then it will work. That is far from the truth. The system is an open design and each process can be done in multiple ways, so a company has to review each process and set up how they want to use it which takes time and can't be done "overnight". Epicor does not do a good job in explaining this to potential customers. This sets the customers up for a huge disappointment and failure when they want the software to act the way it did in the demonstration right "out of the box" and it won't because it was customized for the demonstration.
  • Epicor's consultants are not the best choice for a company who is in the process of planning and implementing the software. Most of the Epicor customers I have talked to who have used Epicor's consulting team have not had success with them. Almost all of the companies have chosen to hire another 3rd party consulting company to help them complete their implementation.
  • Epicor comes with some standard reports/dashboards, but most have to be developed by the customer who purchases Epicor. Most customers that I have talked with have expressed that they would like to see more reporting whether in report form or dashboards that can be customized, if necessary, to meet the business' needs.

Before a company begins the selection process for ANY new ERP system, they need to look at each business process they have currently and document each one (what are the steps necessary to get the process completed) - i.e., how do they do a quote, how do the do an order, etc. Make sure every step is documented, especially unique steps for your company.

During the selection process, ask them to show how this could be accomplished in Epicor, knowing that there may be more than one way. If there are any processes that are unique to your business, explain them and ask the sales rep to demonstrate how those processes could be done using the Epicor software.

General Ledger and Configurable Accounting (2)
90%
9.0
Accounts payable
90%
9.0
Accounts receivable
90%
9.0
Subledger and Financial Process
N/A
N/A
Inventory Management (3)
83.33333333333334%
8.3
Inventory tracking
90%
9.0
Automatic reordering
80%
8.0
Location management
80%
8.0
Order Management (4)
62.5%
6.3
Pricing
80%
8.0
Order entry
90%
9.0
Credit card processing
N/A
N/A
Cost of goods sold
80%
8.0
Payroll Management (3)
N/A
N/A
Pay calculation
N/A
N/A
Benefit plan administration
N/A
N/A
Direct deposit files
N/A
N/A
Reporting & Analytics (3)
73.33333333333333%
7.3
Dashboards
90%
9.0
Standard reports
50%
5.0
Custom reports
80%
8.0
Customization (2)
90%
9.0
API for custom integration
90%
9.0
Plug-ins
90%
9.0
Security (2)
40%
4.0
Role-based user permissions
80%
8.0
Single sign-on capability
N/A
N/A
Grants Management
N/A
N/A
Project Financial Management
N/A
N/A
Project Execution Management
N/A
N/A
Procurement
N/A
N/A
Risk Management
N/A
N/A
Logistics
N/A
N/A
Manufacturing
N/A
N/A
Supply Chain
N/A
N/A
Product Lifecycle Management
N/A
N/A
  • Though we are not live on the software yet, we are already seeing an impact just by analyzing our current data that has been mined from our current system and input to Epicor. By using queries and validating the processes, we are correcting errors in both systems, many of these have a direct effect on the bottom line. Because we are at the stage where we are running direct simulations of our processes, we can look at how it being done in our current systems and how it will be done in Epicor. What we are seeing is cost savings as well as improved efficiency in how we do things.
  • Our current manufacturing data is not real time, with Epicor, we will be able to see the effects of manufacturing as it is occurring, thus able to avoid costly mistakes such over running parts, running the wrong part, or using the wrong material to manufacture the part. Our communications with our customers will also be improved since our customer service reps will not have to "track down" where a job is and how much has been completed (if any) to get an answer for the customer. They will have more efficient visibility as to where the parts are in production.
  • Global Shop,Infor

At the previous company where I cut my teeth on Epicor, we evaluated Global Shop at the same time we evaluated Epicor. They were using Infor's Mapix at the time. Thought Global Shop would have worked for the company, it wouldn't have been much different than Mapix was.

We were looking for a software that could grow with the company. We had to pay and outside consulting team to develop an new process we wanted customized for our business and when we tried to upgrade, we would have to pay to have these processes reprogrammed.

We saw that we were able to customize the Epicor software to meet our needs without having to be "tied" to someone if we wanted to upgrade the base software. It made us more self sufficient and effective.

We are in the process of implementing it company-wide, so nearly every business area.
3
We have an ERP Business Analyst who focuses on how Epicor works and designs how the software needs to be customized for our business practices. This person also handles all end user training. We have a programmer who works in conjunction with the Business Analyst and the Materials manager to provide those customizations. The Materials manager is project leader and works on testing functionality of the software.
Rob Bucek | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Epicor ERP is a very powerful end to end business system that assists in streamlining our entire manufacturing process from quote to cash. Few off the shelf ERP systems are as comprehensive with regards to the toolsets available within Epicor that the end user can utilize to form fit the software to an individual company's needs. Whether those needs are data and information transparency across the entire organizations, to customized and automated/self guided work flows that help individual users accomplish their tasks in a streamlined, efficient and accurate manner that is repeatable. The end result is useable data that we can analyze to make timely and accurate business decisions to leverage resources for profitable activities throughout the organization. Over the past seven years our experience with Epicor has reassured us time and again that our decision to invest our time and money into the product that runs our business has helped us grow and prosper.
  • Scheduling and production management from planning to execution on the shop floor.
  • A solid costing system that allows us to manage our margins from operations to finance.
  • Toolsets that allow us to customize the software as little or as much as we like to meet our business needs.
  • Access to Epicor executives and decision makers is relatively good.
  • Some modules have not been upgraded or enhanced significantly in sometime (payroll, scheduling engine, subcontract shipping etc).
  • A couple newer modules available to the system are a bit green such as Maintenance Management and Asset Management.
  • Maintenance costs are a bit high.
This is very subjective based on an individual company's needs. Our key selection factors were an advanced scheduling system that would adequately meet the operational needs of our company, toolsets that would allow us to customize and automate tasks within the software, and a strong engineering component for quoting and maintaining methods of manufacturing. Epicor ERP was selected for its ability to provide those functions and features.
General Ledger and Configurable Accounting (2)
70%
7.0
Accounts payable
70%
7.0
Accounts receivable
70%
7.0
Subledger and Financial Process
N/A
N/A
Inventory Management (3)
100%
10.0
Inventory tracking
100%
10.0
Automatic reordering
100%
10.0
Location management
100%
10.0
Order Management (4)
65%
6.5
Pricing
80%
8.0
Order entry
80%
8.0
Credit card processing
N/A
N/A
Cost of goods sold
100%
10.0
Payroll Management (3)
40%
4.0
Pay calculation
40%
4.0
Benefit plan administration
80%
8.0
Direct deposit files
N/A
N/A
Reporting & Analytics (3)
90%
9.0
Dashboards
80%
8.0
Standard reports
90%
9.0
Custom reports
100%
10.0
Customization (2)
90%
9.0
API for custom integration
100%
10.0
Plug-ins
80%
8.0
Security (2)
95%
9.5
Role-based user permissions
90%
9.0
Single sign-on capability
100%
10.0
Grants Management
N/A
N/A
Project Financial Management
N/A
N/A
Project Execution Management
N/A
N/A
Procurement
N/A
N/A
Risk Management
N/A
N/A
Logistics
N/A
N/A
Manufacturing
N/A
N/A
Supply Chain
N/A
N/A
Product Lifecycle Management
N/A
N/A
  • Sales forecasting and capacity management.
  • Decreased lead times based on our ability to manage jobs effectively on the shop floor with regards to scheduling and planning.
  • Job costing that allows us to effectively manage our daily margins.
  • Financials that allow us to close month end by the end of the next business day.
At the time of selection other ERP systems at a similar investment level did not have the flexibility and complexity of features and functions we required to meet our business needs at the time and the perceived ability of the software to scale up to meet our needs in the future as we grew our organization.
1
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