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Epicor Kinetic

Epicor Kinetic
Formerly Epicor ERP

Overview

What is Epicor Kinetic?

Epicor Kinetic (the name of the former Epicor ERP) presents a wide feature breadth, customizability, and scalability, typical product-centric cloud ERP offerings. It is meant as a single, end-to-end software solution for businesses, and is available on-premise, hosted, or in…

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Recent Reviews

TrustRadius Insights

Epicor ERP is a versatile software that offers comprehensive toolsets and customization options to streamline the entire manufacturing …
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Epicor by Bob

10 out of 10
December 02, 2021
Incentivized
Epicor is used across all departments except R&D and outside sales.

Epicor streamlines all activity and helps communicate between …
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Epicor for ERP only

3 out of 10
February 13, 2020
Incentivized
Epicor is being used as an ERP solution to manage and handle incoming and outgoing orders of machinery, parts, and production. It is …
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Epicor Cheerleader

10 out of 10
October 17, 2018
Incentivized
Currently use Epicor ERP in all of our manufacturing, customer service, finance and engineering departments, some sales also included. Our …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 66 features
  • Cost of goods sold (38)
    8.9
    89%
  • Order entry (39)
    8.0
    80%
  • Dashboards (36)
    7.9
    79%
  • Role-based user permissions (37)
    7.0
    70%
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Pricing

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N/A
Unavailable

What is Epicor Kinetic?

Epicor Kinetic (the name of the former Epicor ERP) presents a wide feature breadth, customizability, and scalability, typical product-centric cloud ERP offerings. It is meant as a single, end-to-end software solution for businesses, and is available on-premise, hosted, or in the cloud as a software…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Epicor Collaborate - Software Demo | ERP | Epicor Kinetic

YouTube
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.4
Avg 7.2

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

6
Avg 7.2

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

7.5
Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.4
Avg 7.0

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

7.1
Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

9.9
Avg 7.9

Order Management

The ability to process orders, and track them from quote to cash.

8.7
Avg 7.8

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

8.8
Avg 7.4

Project Financial Management

Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.

9.2
Avg 7.6

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

7.6
Avg 6.8

Grants Management

Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding

7.8
Avg 7.6

Procurement

Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management

8.2
Avg 7.0

Risk Management

Risk management solution with capabilities for managing controls, assessing control effectiveness, certifying controls, and addressing deficiencies

7.9
Avg 6.5

Logistics

Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.

7.3
Avg 6.9

Manufacturing

Manufacturing solution for managing manufacturing processes and costs.

8.1
Avg 7.5

Supply Chain

Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.

9.4
Avg 7.2

Product Lifecycle Management

Product Lifecycle Management solution with capabilities for innovation management, product development

7.6
Avg 7.3
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Product Details

What is Epicor Kinetic?

Epicor Kinetic (the name of the former Epicor ERP) presents a wide feature breadth, customizability, and scalability, typical product-centric cloud ERP offerings. It is meant as a single, end-to-end software solution for businesses, and is available on-premise, hosted, or in the cloud as a software as a service (SaaS) solution.

Epicor Kinetic software offers a modular approach with robust capabilities focused on reducing costs, streamlining processes, and improving customer responsiveness across the enterprise. Given its modularity and customizability, Epicor Kinetic is able to solve a wide variety of business problems and needs.

Kinetic Modules

  • Epicor Asset Management - Users can record, track, and depreciate fixed assets with Asset Management, an integral module of Kinetic. It provides a register of all fixed assets used in the organization.
  • Kinetic Supply Chain Management (SCM) - For manufacturers, from sourcing raw materials to delivering finished products, it offers the visibility to transform the manufacturing supply chain into a results-driven value chain. SCM is a full suite of enterprise application capabilities.
  • Kinetic Planning and Scheduling - The Kinetic MRP module provides manufacturers and distributors with forecasting and master production scheduling (MPS) capabilities.
  • Kinetic Sales Management - Generates and tracks customer or prospect requests for quotation (RFQs)—from the time of receipt until an order is placed. Users can create estimates and get quotes out more quickly, with pricing.
  • Kinetic Customer Relationship Management(CRM) - Provides the information and oversight to deliver the best possible customer experience at every touchpoint. Connecting employees, departments, and supply chain partners with Kinetic capabilities.
  • Kinetic Project Management - Financial solution for project-based manufacturing.
  • Kinetic Product Management - Product Management serves as the central hub for processes, product data and history. It provides collaboration and data exchange among enterprise users who interact with these products, like product managers, engineers, salespeople, buyers, and quality assurance representatives. It controls the process to ensure the right product is built using the right bill of material, routing, and specifications.
  • Kinetic Global Business Management - For managing global manufacturing operations and multiple sites with centralization and visibility.

Epicor Kinetic Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(115)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Epicor ERP is a versatile software that offers comprehensive toolsets and customization options to streamline the entire manufacturing process. Users have praised its ability to enhance data transparency and promote efficient workflows, allowing them to sell, engineer, and manufacture without the need for unique IDs. With its integration capabilities and master scheduling feature, Epicor ERP has proven beneficial for various departments such as order entry, sales, IT, finance, purchasing, and engineering. Customers have reported improved visibility between departments and increased collaboration within their organizations through this centralized database. The software's wide range of applications includes sales, accounting, production scheduling, supply chain management, and human capital management. By replacing multiple databases and streamlining processes, Epicor ERP has successfully reduced overhead costs while increasing productivity. Users have also highlighted its real-time data integration and user-friendly features, which enable efficient decision-making across different facets of the business. Additionally, it has been implemented in multi-site setups to combine manufacturing sites and sales offices across different locations. Overall, Epicor ERP addresses issues related to multiple databases and inefficient data management, providing a comprehensive solution that supports growth and enhances operations in various industries.

Highly Customizable: Users have praised Epicor ERP for its high level of customization, with many stating that it allows them to tailor the software to meet their specific business needs. This flexibility eliminates the need for extensive customization or reliance on Epicor for software changes.

Valuable Data Export Feature: The ability to export data to an Excel spreadsheet is seen as a valuable feature by users, allowing them to easily manipulate and analyze the data in Excel. This feature is highly beneficial for in-depth analysis and reporting purposes.

Useful Dashboards: Users find the dashboards in Epicor ERP to be highly useful and easily updatable. This streamlined interface enhances productivity and efficiency by providing quick access to important information and facilitating real-time decision-making.

Support Team: Unhelpful and Slow to Respond Many users have expressed dissatisfaction with the support team, stating that they have encountered issues with unhelpful support, slow response times, and a lack of understanding of the manufacturing process and the system. Some users have found it frustrating to receive canned responses from support and have struggled with upgrading due to lack of assistance. User Interface: Confusing and Inconsistent The user interface has been a source of frustration for many users, as they find it confusing and inconsistent. Users have mentioned difficulties in performing tasks due to the unclear layout and design. Some reviewers have also noted that certain functions within the software have different names but perform the same tasks, causing confusion. Navigation: Too Many Tabs and Non-Straightforward Links Several users have reported difficulties with navigation within the software. They feel overwhelmed by too many tabs and non-straightforward links, making it challenging to find specific features or information. This issue has led to frustration among users who desire a more streamlined navigation experience.

Users frequently recommend the following approaches when using the software:

  • Request structured and pointed demonstrations and speak to references who have used the most current version of the software. This helps in assessing the software's capabilities and suitability for specific needs.

  • Consider the flexibility of choosing between dedicated/single tenancy and multi-tenancy. Having the option to select the most suitable deployment model has proven valuable for different organizations with varying requirements.

  • Prioritize data standards and people readiness before starting discovery sessions. Taking this step ensures that data is standardized and users are adequately prepared, leading to a smoother implementation process and successful outcomes.

  • Maximize adoption from a wide user base to fully leverage the application's potential in achieving success.

These recommendations are based on feedback from users, which highlight these approaches as valuable when working with the software.

Attribute Ratings

Reviews

(1-2 of 2)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Epicor ERP is used by the whole organization to track the status of materials. I really enjoyed it when we updated to the cloud version because it made it easier to access and a lot more user-friendly. It was very easy to learn and easy to set our favorites on the home screen.
  • User friendly
  • Fast
  • Good at finding what I need
  • Way too many options
  • Would like to see some drop downs
  • The boxes move easily
I do not see this product working at a marketing or consulting firm because there is no need to look up parts. With that said. this is definitely useful for a manufacturer in whatever field of work they are active in. I also see this working in a setting where multiple people are involved.
General Ledger and Configurable Accounting (7)
12.857142857142858%
1.3
Accounts payable
N/A
N/A
Accounts receivable
N/A
N/A
Global Financial Support
90%
9.0
Primary and Secondary Ledgers
N/A
N/A
Journals and Reconciliations
N/A
N/A
Configurable Accounting
N/A
N/A
Standardized Processes
N/A
N/A
Subledger and Financial Process (4)
72.5%
7.3
Billing Management
100%
10.0
Cash and Asset Management
100%
10.0
Budgetary Control & Encumbrance Accounting
90%
9.0
Period Close
N/A
N/A
Inventory Management (3)
100%
10.0
Inventory tracking
100%
10.0
Automatic reordering
100%
10.0
Location management
100%
10.0
Order Management (5)
72%
7.2
Pricing
90%
9.0
Order entry
80%
8.0
Credit card processing
N/A
N/A
Cost of goods sold
90%
9.0
Order Orchestration
100%
10.0
Payroll Management (3)
N/A
N/A
Pay calculation
N/A
N/A
Benefit plan administration
N/A
N/A
Direct deposit files
N/A
N/A
Reporting & Analytics (3)
56.66666666666667%
5.7
Dashboards
80%
8.0
Standard reports
90%
9.0
Custom reports
N/A
N/A
Customization (2)
60%
6.0
API for custom integration
60%
6.0
Plug-ins
60%
6.0
Security (2)
N/A
N/A
Role-based user permissions
N/A
N/A
Single sign-on capability
N/A
N/A
Grants Management (1)
N/A
N/A
Award Lifecycle Management
N/A
N/A
Project Financial Management (6)
90%
9.0
Budgeting and Forecasting
90%
9.0
Project Costing
80%
8.0
Cost Capture
100%
10.0
Capital Project Management
90%
9.0
Customer Contract Compliance
90%
9.0
Project Revenue Recognition
90%
9.0
Project Execution Management (4)
N/A
N/A
Project Planning and Scheduling
N/A
N/A
Task Insight for Project Managers
N/A
N/A
Project Mobile Functionality
N/A
N/A
Definable Resource Pools
N/A
N/A
Procurement (4)
N/A
N/A
Bids Analyzed and Compared
N/A
N/A
Contract Repository
N/A
N/A
Requisitions-to-Purchase Orders Integrated
N/A
N/A
Supplier Management
N/A
N/A
Risk Management (5)
N/A
N/A
Risk Repository
N/A
N/A
Control Management
N/A
N/A
Control Efficiency Assessments
N/A
N/A
Issue Detection
N/A
N/A
Remediation and Certification
N/A
N/A
Logistics (5)
10%
1.0
Transportation Planning and Optimization
N/A
N/A
Transportation Execution Management
N/A
N/A
Trade and Customs Management
N/A
N/A
Fulfillment Management
50%
5.0
Warehouse Workforce Management
N/A
N/A
Manufacturing (5)
N/A
N/A
Production Process Design
N/A
N/A
Production Management
N/A
N/A
Configuration Management
N/A
N/A
Work Execution
N/A
N/A
Manufacturing Costs
N/A
N/A
Supply Chain (3)
93.33333333333334%
9.3
Forecasting
90%
9.0
Inventory Planning
90%
9.0
Performance Monitoring
100%
10.0
Product Lifecycle Management (2)
N/A
N/A
Proposal Management
N/A
N/A
Product Master Data Management
N/A
N/A
  • Accountability
  • Inventory
  • Forecast
Can’t really compare the 2. This is not a good representation because one is for parts management and the other for expenses that occur with the every day of being a business.
It is a good service to have people update and collaborate with I also like the ease of it. It keeps the stock of materials accountable
We have designated people to help us if we have any questions. I have never used the support team on this feature
Rick Stannard | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Epicor ERP E10 is used by every person at my company. We have implemented all the basic ERP modules as well as Field Service. We run MRP daily, and use the suggestions to make purchasing and manufacturing decisions.
  • User interface is improved and easy to understand and use.
  • The switch from Progress to SQL has made searches faster. Reports are created in less time.
  • MRP is unstable. It fails and when we send logs to Epicor support for review, they really don't have solutions or answers. It's always try this or try that. They do not have a handle on the MRP logic and cannot troubleshoot well at all. UF jobs have been created with zero quantity. When this happens, anything that was purchased for that demand is suggested to be cancelled, as well as jobs. This causes great consternation in our planning groups. Epicor has been "working" on this issue for more than 6 weeks with no resolution.
  • Transferring inventory between bins is impossible due to a major bug in the system. Five months after Go Live and the issue is unresolved.
  • The switch to SSRS reporting was difficult to say the least. There is only 1 SSRS reporting expert at Epicor and, once again, customer support is practically useless in this regard.
  • From our users point of view, there is no measurable benefit to them after "upgrading" to E10 from Vantage 8.03.409a. In fact, the CEO has asked us how hard would it be to go back to Vantage??
Epicor ERP is not well suited for custom manufacturing where you have large, multi-level BOMs. It might be OK for small shops with single level BOM and only a few users. We have more than 250 named users, three manufacturing sights and this software is just not suited for this kind of environment.
General Ledger and Configurable Accounting (2)
50%
5.0
Accounts payable
50%
5.0
Accounts receivable
50%
5.0
Subledger and Financial Process
N/A
N/A
Inventory Management (3)
23.333333333333336%
2.3
Inventory tracking
20%
2.0
Automatic reordering
N/A
N/A
Location management
50%
5.0
Order Management (4)
30%
3.0
Pricing
N/A
N/A
Order entry
60%
6.0
Credit card processing
N/A
N/A
Cost of goods sold
60%
6.0
Payroll Management (3)
3.333333333333333%
0.3
Pay calculation
10%
1.0
Benefit plan administration
N/A
N/A
Direct deposit files
N/A
N/A
Reporting & Analytics (3)
20%
2.0
Dashboards
30%
3.0
Standard reports
30%
3.0
Custom reports
N/A
N/A
Customization
N/A
N/A
Security (2)
20%
2.0
Role-based user permissions
30%
3.0
Single sign-on capability
10%
1.0
Grants Management
N/A
N/A
Project Financial Management
N/A
N/A
Project Execution Management
N/A
N/A
Procurement
N/A
N/A
Risk Management
N/A
N/A
Logistics
N/A
N/A
Manufacturing
N/A
N/A
Supply Chain
N/A
N/A
Product Lifecycle Management
N/A
N/A
  • Overall, the move to Epicor E10 has had a negative impact on our business. We have spent more than $250,000.00 on upgraded servers and customizations and we have not seen one single benefit to this investment. In fact, we have many users that would love to switch back to Vantage.
  • The payroll system Epicor foisted on us is under developed and does not meet our needs. On several occasions, direct labor personnel have been underpaid due to deficiencies in the logic and getting Epicor to react to this is nearly impossible.
  • Overall, the Epicor customer service is lousy. If the answer to your question is not in their answer books, the issue goes into a "black hole", and answers or solutions are practically never given. Very frustrating.
  • It took us more than 18 months to upgrade from Vantage to E10. In this time, we entered more than 300 support calls!
We selected Epicor Vantage 8 years ago, so this question does not really apply.
Every function from Sales to Service including Sales and Quoting, Manufacturing, Purchasing, Engineering, Finance and Field Service.
2
Good knowledge of the software and a thick skin to deal with the disappointments due to Epicor's lack of response to customer issues.
No
This would not be a good investment. We already pay a monthly fee for maintenance. Why should we pay more?
If the answer to your problem is not readily available in an answer book, your response or solution will take months, if you get one at all. Problems need to be sent to support and duplicated by them before they try to fix it. This is extremely frustrating because you have to prove to Epicor that you are having an issue. If by some miracle you get by this barrier, your problem is submitted to development for review. You can't speak to them or communicate in any way directly. This group appears to be completely unconcerned about user issues or customer service. Our experiences have been negative across the board.
Yes
No and no!
It has not ever happened to my knowledge.
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