Epicor Prophet 21

Score7.9 out of 10

101 Reviews and Ratings

What is Epicor Prophet 21?

Epicor Prophet 21 is an ERP for distributors, allowing companies to manage their supply chain with one ERP, with industry-specific functionality, cloud-based applications to modernize operations, connected ecosystems to ensure visibility across the organization and AI-infused solutions to drive efficiencies.

Categories & Use Cases

Media

Screenshot of Prophet 21 Opportunity Page

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Screenshot of Prophet 21 Opportunity Page

Budgeting and Forecasting
Establish project budgets and forecast future project financials
Category average: 7.7
Project Costing
Standardize, track, and control costs at all project phases
Category average: 7.8
Cost Capture
Capture costs including those for procurement, financials or time and labor, including from external systems
Category average: 7.9

Production Management
Centralized critical status information for production supervisors
Category average: 7.6
Configuration Management
Capture and process customer configuration orders
Category average: 7.5
Work Execution
Monitor procution status, manage work orders for standard and non-standard production, enforce tight controls on serialized products
Category average: 7.6

#1 most frequent

Wholesale Trade

42.2%

293 installations of 694

“Improved inventory management”
— Systems Manager, BlackHawk Industrial (1001-5000 employees)

#2 most frequent

Manufacturing

26.8%

186 installations of 694

“Several modules like Proof of Delivery need help”
— I/T Director, Acorn Distributors (51-200 employees)

#3 most frequent

Professional, Scientific, and Technical Services

5.8%

40 installations of 694

John Gaither

I/T Director in Information Technology at Acorn Distributors (51-200 employees employees)

Use Cases and Deployment Scope

Distribution End to Full Cycle
We use this for the order to cash cycle as well as the procure to pay cycle

Pros

Sales Process
Accounting
Inventory Management

Cons

Wireless Warehouse
Data Updates
Item Management need to be able to attach images to items

Return on Investment

Does a great job for 90% of transactions a distributors needs to handle
Several modules like Proof of Delivery need help
Support has improved a lot in the last two years. Still needs a little more help
Has a decent market share not enough to be able to find consultants or new hires with experience.

Alternatives Considered

Microsoft Dynamics 365 Business Central

Other Software Used

Adaptive ERP

Usability

Amy Rose

Business Analyst in Information Technology at Power line supply (201-500 employees employees)

Use Cases and Deployment Scope

We use it to manage our warehouse, ship to the customer, receive customer orders, and invoice the customer as well as purchase material.

Pros

searching is easy
many different transactions and options
clean screens

Cons

audit trail in job contract has inaccurate information
help in each window isn't always helpful
Shipping fields are confusing

Return on Investment

Improved visibility of our inventory levels
improved getting material to customers sooner

Other Software Used

Karmak Fusion, Access COINS, SAP Ariba

Usability

Tom Cross

Systems Manager in Information Technology at BlackHawk Industrial (1001-5000 employees employees)

Use Cases and Deployment Scope

We use Epicor Prophet 21 as our main inventory and order ERP. It addresses keeping track of our inventory, tracking orders, as well as AR, AP and GL.

Pros

User interface extensibility - we can customize how the application looks and acts
distribution - other ERPs aren't as good as Epicor Prophet 21 for many unique things distributors do
Reporting - we have easy access to all our data, and it's easily understood.

Cons

system performance - Epicor Prophet 21 is a complex system, and when it doesn't perform well its hard to tell if we are using it wrong, we need more hardware, or if there are application issues
advanced systems documentation - we have access to great documentation for many tasks, but the more advanced tasks don't always have great documentation

Return on Investment

Improved inventory management

Other Software Used

Microsoft Power BI

Usability

Al Cassidy

VP purchasing and logistics in Product Management at the solaray corporation (51-200 employees employees)

Use Cases and Deployment Scope

In our organization, we use Epicor Prophet 21 from manufacturing, distribution, service with field service, and rentals. In my opinion, very weak in rental and field

Pros

purchasing
accounting
inventory

Cons

rental
field service with scheduling
vendor rebates on purchases rather than sales orders

Return on Investment

better inventory
purchasing

Alternatives Considered

NetSuite ERP

Usability

Harrison Ferrell

VP Finance in Finance and Accounting at Darragh company (201-500 employees employees)

Pros

Supply Chain Management
Warehouse Management
Advanced inventory control
customer management

Cons

AI Built in more
Price is pretty high

Return on Investment

Accurate order fulfillment with wireless warehouse
best in class customer and sales dashboard visibility

Other Software Used

Onfleet, Point of Rental

Usability

Microsoft Dynamics GP

Epicor Prophet 21

What is Epicor Prophet 21?

Categories & Use Cases

Media

Key Features

Top Performing Features

Budgeting and Forecasting

Project Costing

Cost Capture

Areas for Improvement

Production Management

Configuration Management

Work Execution

Most Frequent Users

Wholesale Trade

Manufacturing

Professional, Scientific, and Technical Services

Reviews

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Usability

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Other Software Used

Usability

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Other Software Used

Usability

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Usability

Pros

Cons

Return on Investment

Other Software Used

Usability

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