- It works well with Microsoft-based products, specifically SQL Server.
- It is easy to view all inventory data and customer information down to specific detail.
- The software is easy to customize based on our needs.
- It is not as expensive as other competing products.
- It can be complicated at first to understand how to use it.
- The information stored in the database can be difficult to locate or understand.
- The CRM system can be slow at times and hard to navigate.
- Difficult to export data from the application.
However, learning to use and modify Epicor Prophet 21 takes time and may not be great for companies that want to implement it very quickly.