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Epicor Prophet 21

Epicor Prophet 21

Overview

What is Epicor Prophet 21?

Prophet 21 from Epicor is a distribution ERP providing SCM capabilities (warehouse, inventory) as well as the ability to streamline quote-to-cash cycle, improve margins, and fulfill orders.

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Recent Reviews

TrustRadius Insights

Prophet 21 has been utilized by various departments within organizations to streamline and improve their operations. For example, Counter …
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Epicor Prophet 21

9 out of 10
April 16, 2018
Incentivized
Epicor Prophet 21 is being used throughout the organization to purchase, manage inventory, sales process, and accounting processes. …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 66 features
  • Order entry (25)
    8.0
    80%
  • Pricing (24)
    8.0
    80%
  • Standard reports (27)
    6.0
    60%
  • Inventory tracking (25)
    2.2
    22%
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Pricing

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N/A
Unavailable

What is Epicor Prophet 21?

Prophet 21 from Epicor is a distribution ERP providing SCM capabilities (warehouse, inventory) as well as the ability to streamline quote-to-cash cycle, improve margins, and fulfill orders.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

DCKAP Integrator - Distribution ERP Integration Platform Demo (Version 3.4.2)

YouTube

P21 Admin Demo

YouTube

Sales Portal Demo v2

YouTube

Epicor Prophet 21 + Avalara Demo

YouTube
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

6.6
Avg 7.2

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

9
Avg 7.2

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.6
Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

6.4
Avg 7.0

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

6
Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

1.7
Avg 7.9

Order Management

The ability to process orders, and track them from quote to cash.

8
Avg 7.8

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

4.2
Avg 7.4

Project Financial Management

Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.

9
Avg 7.6

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

1
Avg 6.8

Grants Management

Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding

4.9
Avg 7.6

Procurement

Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management

1.8
Avg 7.0

Risk Management

Risk management solution with capabilities for managing controls, assessing control effectiveness, certifying controls, and addressing deficiencies

1.2
Avg 6.5

Logistics

Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.

1.1
Avg 6.9

Manufacturing

Manufacturing solution for managing manufacturing processes and costs.

1
Avg 7.5

Supply Chain

Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.

3
Avg 7.2

Product Lifecycle Management

Product Lifecycle Management solution with capabilities for innovation management, product development

1.1
Avg 7.3
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Product Details

What is Epicor Prophet 21?

Epicor Prophet 21 Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Prophet 21 from Epicor is a distribution ERP providing SCM capabilities (warehouse, inventory) as well as the ability to streamline quote-to-cash cycle, improve margins, and fulfill orders.

Reviewers rate Single sign-on capability highest, with a score of 9.3.

The most common users of Epicor Prophet 21 are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(64)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Prophet 21 has been utilized by various departments within organizations to streamline and improve their operations. For example, Counter Staff have experienced faster and more efficient sales transactions when processing quotes and orders. The Purchasing Department has found value in using Prophet 21 to simplify the procurement process by submitting purchase orders from part vendors. Additionally, the AR and AP Departments have relied on Prophet 21 to ensure accurate and timely financial transactions, specifically by invoicing customers and paying vendors. With its integrated solution, Prophet 21 has enhanced inventory accuracy, reduced picking errors, and maintained optimal inventory levels. It has also supported various operations such as order processing, inventory management, customer information, and accounting as an ERP software. The open database structure of Prophet 21 has allowed users to access information in any format, aiding in informed decision-making. Customers have even used Prophet 21 to run their entire business, including accounting, sales, and inventory management.

Furthermore, Prophet 21 has facilitated seamless collaboration across multiple locations through its deployment throughout the organization. Pricing and purchasing management have greatly benefited from this software. With Prophet 21's help, wholesale distribution businesses have experienced growth. It has proven effective in managing wholesale stock by enabling users to efficiently process incoming and outgoing stock and inventory. Moreover, the software's compatibility with different business models has made it a valuable tool for organizations across industries.

While some users have mentioned that the software can be complicated at times, most find that it effectively manages inventory and fulfills its purpose well. The technical support provided by Epicor has been praised for being a good fit for supporting staff in resolving any issues that may arise. Prophet 21 has contributed to improved efficiency in various areas such as service order entry, machine and tooling order entry, CRM management, order entry inquiries, transaction processing, KPI tracking, decision-making support, inventory tracking across multiple warehouses, dynamic reporting dashboards, employee onboarding acceleration, rewards program creation and tracking, and consignment management. It has also proved valuable for website integration, reporting through Crystal and other third-party programs, customizing screens using Dynachange, and providing access to real-time data across all company locations. Overall, users have found Prophet 21 to be a valuable tool for their businesses, with continuous improvements based on customer feedback.

Based on user reviews, the ERP software has received several recommendations:

Users recommend thoroughly researching options before selecting an ERP system. This would help in understanding the software's suitability for the business needs and avoiding any potential issues in the future.

To navigate the software effectively, users suggest taking advantage of online training resources provided by the software company. Additionally, leveraging professional services can be beneficial during setup and training to ensure a smooth implementation process.

It is advised to carefully consider the specific requirements of the organization, especially related to point-of-sale (POS) and manufacturing processes. This would help in ensuring that the ERP software aligns well with these areas and meets the unique needs of the business.

Users also suggest having patience during the rollout process, assigning someone who understands both the software and business practices, limiting customizations, and investing in support packages for assistance. Furthermore, benchmarking against other top solutions in the market is recommended to make an informed decision.

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