Epicor HCM Reviews

16 Ratings
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Score 4.8 out of 101

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Reviews (1-3 of 3)

Cheryl Atkins profile photo
Score 9 out of 10
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Exceptional Examples of Epicor HCM Support

My regular payroll clerk was out sick and I had an issue with the software and was unable to get the check run process to complete. I logged a support call and within an hour the best support person I have ever dealt with on ANY software (his initials are FD) called me and was able to walk me through the issue. He was at the gate at Fenway Park on his way to watch a Red Sox game but he stopped and took the time to help me work through my issue so I could meet by direct deposit deadline. He has helped me with many questions over time but I consider that one day when I was in a real time crunch to be exceptional service. Thanks again Frank!
Read Cheryl Atkins's full review

Feature Scorecard Summary

Employee demographic data (8)
5.0
Employment history (8)
6.0
Job profiles and administration (7)
5.0
Workflow for transfers, promotions, pay raises, etc. (8)
4.0
Organizational charting (4)
2.0
Organization and location management (7)
4.0
Compliance data (COBRA, OSHA, etc.) (3)
8.1
Pay calculation (3)
6.1
Support for external payroll vendors (6)
7.2
Benefit plan administration (6)
5.5
Direct deposit files (4)
7.6
Salary revision and increment management (5)
6.7
Reimbursement management (1)
8
Approval workflow (5)
6.0
Balance details (6)
6.0
Annual carry-forward and encashment (4)
7.0
View and generate pay and benefit information (6)
7.0
Update personal information (7)
8.0
View company policy documentation (5)
8.0
Employee recognition (1)
7
View job history (5)
7.0
Tracking of all physical assets (3)
7.1
Report builder (8)
7.0
Pre-built reports (8)
7.0
Ability to combine HR data with external data (7)
6.0
New hire portal (2)
7.0
Manager tracking tools (2)
6.0
Corporate goal setting (2)
6.0
Individual goal setting (3)
6.0
Line-of sight-visibility (2)
6.0
Performance tracking (3)
6.0
Performance plans (3)
6.0
Performance improvement plans (2)
6.0
Review status tracking (3)
6.0
Review reminders (3)
6.0
Multiple review frequency (2)
5.0
Candidate ranking (2)
6.5
Candidate search (2)
5.5
Job Requisition Management (3)
6.0
Company Website Posting (2)
5.0
Job Search Site Posting (1)
5
Duplicate Candidate Prevention (2)
5.0
Applicant Tracking (3)
6.0
Notifications and Alerts (3)
5.0

About Epicor HCM

Epicor HCM is a human resource management system scaled towards mid to large-size enterprises. It is accessible as software as a service (Saas), hosted, or via an on-premise license, depending on the hosting preferences of the business. It provides most of the core HR functionality, with the vendor offering integrability with businesses’ payroll vendors of choice, as well as Employee and Manager Self-Service, time and talent management, and recruiting and onboarding support. Epicor also offers reporting and analytics on employee data and regulatory compliance.
Categories:  HR Management

Epicor HCM Competitors

Epicor HCM Technical Details

Operating Systems: Unspecified
Mobile Application:No