Name: Epikso View 360
Author: Epik Solutions

Help Desk

Web and Video Conferencing

Customer Support

Service Mesh

Development

K-12 Online Learning

Education

Business Intelligence (BI)

Collaboration

Demand Planning

Policy Management

Enterprise

Accounting

Accounts Receivable

Crypto Accounting

Tax Compliance

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

Application Infrastructure

Cloud Management

Cloud Storage

Code Review

Converged Network Adapters (CNAs)

Data Center Networking

Data Integration

Density-Optimized Servers

Embedded Database

Fraud Detection

Identity Verification

Integration Platform as a Service (iPaaS)

Intranet

Low-Code Development

Managed Detection and Response (MDR)

Mobile Device Management (MDM)

Network Performance Monitoring

Platform-as-a-Service (PaaS)

Technology Business Management

WAN Optimization

Information Technology

A/B Testing

Account-Based Marketing (ABM)

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

Click Fraud

Content Management

Customer Journey Mapping

Digital Rewards

Email Marketing

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Video Conferencing

Professional Services

Auction Software

Call Recording

Customer Relationship Management (CRM)

Lead Management

Predictive Sales Analytics

Product Configuration

Quote to Cash

Sales Engagement

Sales

Application Security

Database Security

Virtualization Security

Security

Civil Engineering

Inventory Management

Mobility as a Service

Physical Therapy

Vertical-Specific

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Epikso View 360 is an AI-driven business experience (BX) management platform developed by Epik Solutions. According to the vendor, it is designed to help organizations deliver connected experiences across their entire operations. The product is adaptable to businesses of all sizes, including large, mid, and small companies. It is used by professionals in various industries, such as customer experience, operational management, business leadership, human resources, and field service management.

## Key Features

**Intuitive workflow builder**: According to the vendor, Epikso View 360 offers an intuitive workflow builder that allows users to create customized workflows without coding, using a visual interface. This feature is said to encourage speed, agility, and resilience, as well as automate business processes and eliminate repetitive tasks, thereby increasing productivity and streamlining operations.

**Intelligent integration wizard**: Epikso View 360 includes an intelligent integration wizard, which, according to the vendor, seamlessly connects APIs and applications to automate and streamline business processes. It enables the integration of various data sources and systems to create a unified view of information. The vendor claims that users can design and implement integration patterns, routes, and mappings with ease, supporting the entire API lifecycle.

**Smart data integrations**: The product allows users to collect and integrate data from diverse sources to create a unified and reliable data repository, as claimed by the vendor. It offers data transformation and mapping capabilities to ensure data quality and consistency. According to the vendor, Epikso View 360 enables real-time data insights and analytics for informed decision-making, supporting both on-premises and cloud environments.

**BI & analytics**: Epikso View 360 includes features for compiling real-time data into business intelligence and visual metrics, according to the vendor. Users can create interactive dashboards and reports for data visualization, monitor trends, and track key performance metrics. The vendor states that the product leverages machine learning and data science tools for predictive insights.

**IoT**: According to the vendor, Epikso View 360 allows users to connect devices via the Internet of Things (IoT) to utilize real-time device data. It enables remote monitoring and control of IoT devices and offers solutions for improved operational efficiency and productivity. The vendor also mentions that the product leverages edge computing to process data closer to the source for faster insights.

**DevOps**: Epikso View 360 includes features for automating software deployments and streamlining the DevOps process, as stated by the vendor. It aims to increase productivity and control speeds with automated, repeatable deployments. The product also offers capabilities for monitoring and managing changes, artifacts, and policies across the development lifecycle, coordinating software deployments for improved customer confidence and agility.

**Process management**: The vendor claims that Epikso View 360 allows users to manage, optimize, and improve workflows with transparency and automation. It offers a visual interface for designing and customizing workflows without coding, as well as automating routine tasks and improving collaboration among team members. The vendor states that the product aims to create trust and confidence with secure and efficient workflow management.

**Workforce transformation**: According to the vendor, Epikso View 360 helps organizations modernize workforce strategies and optimize flexibility and collaboration. It enables the implementation of innovative work models and digital technologies for talent acquisition and retention. The vendor claims that the product enhances employee experience and productivity through digital transformation, streamlining staffing processes for efficient resource management.

**Back office modernization**: Epikso View 360 includes features for automating critical back-office functions to reduce errors and manual effort, according to the vendor. It offers capabilities for digitizing paper processes and streamlining financial management. The vendor also claims that the product ensures data security and compliance with cloud-based solutions, improving efficiency and accuracy in human capital management.

**Cloud transformation**: The vendor states that Epikso View 360 allows organizations to assess infrastructure and create a strategic roadmap for cloud adoption. It aims to achieve business agility, cost savings, and improved application performance. The product offers capabilities for streamlining workflows and enhancing collaboration with cloud-based solutions. According to the vendor, Epikso View 360 ensures data security and governance in a hybrid cloud environment.

Professional Subscription

Kintone

Growth

Unlimited

Creatio

Epikso View 360

Business process management (BPM) is a systematic approach to managing and optimizing a company's business processes, with the goal of improving corporate performance. BPM usually involves designing, modeling, implementing and measuring workflows and business rules, thus helping companies to refine and optimize processes that involve human interaction or multiple business applications. BPM is often a juncture between IT and business departments at a company.

BPM software supports the activity of BPM with capabilities such as case management, application development, workflow design and modeling, business rules engine, and reporting and alerting.

Business Process Management (BPM)

Epik Solutions

Process Engine

Process designer

Web-based tool for creating and customizing web process models

Process simulation

Evaluating model performance with real data, and optimizing

Business rules engine

Business rules engine allows non developers to change business logic in a model

SOA support

Support for reusable services to be built into process design

Process player

Step-by-step analysis of model to validate business rules

Support for modeling languages

Support for modeling languages like BPML, BPEL, and BMMN.

Form builder

Model execution

Ability to execute model and build code without programming skills

Collaboration tools allowing BPM experts to collaborate on model design

Social collaboration tools

Social tools for discussion threads, wikis, enabling decision making

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Dashboards

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

Standard reports

The software offers pre-built reports with metrics standard to the category.

Custom reports

Content Management Capabilties

Content management

Content management tool for storing and managing versioning of electronic documents, images, etc.

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Epikso View 360

Overview

What is Epikso View 360?