Reviews (1-14 of 14)
- The content management framework has been built very nicely and it completely stands up to the promise that it makes of being the best in the market. Not that I've tried all of the other products, but choices ruin decision making and I'm sticking to this one.
- They are constantly working towards bettering themselves and that's the promise I need from my content management platform company. Reiterate and improvise.
- APIs are one of my greatest accomplishments that this product has as they are extensively available and are very developer friendly.
- We had a little bit of an inconvenience with the User Interface content display of some of the pages on the portal, but we're sure that will be taken care of in the near future.
- Actual implementation for out of the box product test drive was a little time-consuming. With the help of the support team, it was all good. Would be good if we wouldn't need to contact anyone in the future though.
- Documentation could be better.
- Ease of use for content editors
- Speed to market (easier to implement than many other alternative platforms)
- Decent extensibility
- Documentation quality is inconsistent. Ranges from detailed to non-existent, depending on the topic.
- Publishing between multiple environments requires some nasty workarounds. Export/import tool doesn't work great. Anonymous project preview had to be custom built. Etc.
- Caching is simple to use with the out of the box set up, but customizing/extending it can be tricky.
- Innovation - EPiServer is constantly looking at ways to improve their product and partner with organizations that can develop add-ons to improve the overall features of the core platform. For Example: SilverPop (marketing automation) and Celum (digital asset management).
- Content Management - It may seem obvious that a WCM product should manage content/reuse well; but, let's be honest, not all products do what they claim to do well. In this case, EPiServer understands the core functionality and has created product that is intuitive and exceeds customer expectations in this area.
- Previews - EPiServer has built-in templates (emulators) that allow you to easily confirm how your content is going to be displayed on a variety of devices before you publish your content. This is advantageous as it eliminates the guess work and need to redo content (or even code) after you've gone to production because you weren't able to thoroughly test it before hand.
- Translations - When we first started to work with the product, the platform was missing the basic ability to export/import XLIFF for translation companies to leverage; and, it relied on developers that had created an Open Source module called "Translate X". The module was buggy, version specific and had little to no documentation. Since then, EPiServer has partnered with other software/translation companies (IE: Translations.com) to improve this experience; however, I believe that there is still room for improvement and other options.
- North America User Conference - Adoption for EPiServer is growing in NA; and, there are more partners than before willing to help with your specific implementation. One of the things that I would like to see is an annual conference where the community can come together, publicly discuss their pain points, success stories, conduct demos, talk about the product road map, etc; and, would be similar to what other competitors (such as Sitecore & Ektron) do.
- What is your current technology stack and/or what technology is your in-house developers able to support?
- What is your current budget for (1) Software (2) Annual Software Subscription (3) Implementation Services?
- What are the top 3 business challenges you are expecting to resolve with this purchase?
- How many CMS authors will need to have access to the system?
- What role will digital marketing play in your decision making process?
- What role will eCommerce play in your decision making process?
- What business requirements do you have that will not be met by out-of-the-box features of the platform?
- Does your site need to support translations (now or in the future)?
- Where will the site be hosted (IE: On your servers, the cloud, etc)?
- What is your timeline for implementation?
- The personalization engine is, from my perspective, one of the primary reasons to choose EPiServer. It works really well, and allows you to make some sophisticated, targeted marketing choices.
- EPiServer also is very developer-friendly, with an extensive and flexible API set.
- Honestly the biggest challenge we had was not with the product but with the EPiServer sales team and implementation partners. At the time at least, their sales reps just didn't seem all that interested in making a sale! It took forever and felt like a sluggish process. Additionally, they would not let us independently evaluate their implementation partners, but pushed us to work with one particular partner. We started the project with this partner but for various reasons having mostly to do with their account management capabilities and the chemistry between us, the project imploded and we had to start all over again with another partner. This setback in our timeline could have been avoided if we'd been given the option of evaluating/communicating with a few partners and making our own selection that was best for our team.
Overall, EpiServer CMS was easy to learn but you do need to know at least basic HTML to properly edit and update it. As for Search Engine Optimization functionalities, I have to request some of those features to be added in like the Canonical URL and Dynamic XML Sitemap generator. I have also worked with Kentico CMS and WordPress, I can say with confidence that EpiServer is a much easier tool to build web forms in.
From my experience, if a company is planning to use EpiServer, I suggest the Webmaster plan out exactly how web pages should look and how each area of the page should function leaving room for flexible edits and future updates. For example, do you want the body text area to have robust edits or text only? If not planned well in the beginning, the company will be locked into very specific setting and will be paying out lot of money for minor edits later. In case no one in the company truly understands how to do this, I would suggest contracting an outside Online Marketing Consultant to support through building the website. In the long run, this will save the company a lot more money and having the website function like it should from the front end to the back end coding.
- Easy to learn
- Easy to create and edit the web form
- Easy to manage multiple languages
- Have plugins to add more functionalities
- Should include dynamic xml sitemap generator
- Should include 401 Redirect functionality
- Should include Canonicial URL functionality
- Should include "No Index" functionality
- We implemented a registration form requirement for visitors wanting to access restricted collaterals. This resulted in about a page long of gibberish code embeded within the source code for all web pages. If their is a way to shorten this, it would be great for SEO.
- I found that the upload feature was rather tedious. I was responsible for uploading around 500 pictures, by myself. There were ways to upload more than one photo at a time, but in our case we needed to categorize photos in different areas, and so that became tedious. Uploading photos in groups at a time, rather than all at once.
- I think the user interface could stand to have a friendlier design. More communication within the CMS itself, directed back to the user. Similar to WordPress.
- Content management - the drag and drop ability to build/update templates is awesome and the interface is extremely easy to learn/use.
- Personalization - building user segments is extremely straight forward and allows companies to deliver those tailored experiences users are looking for.
- Overall the product is good. I appreciate the variety in the add-on and think that there is a lot of opportunity to expand the add-on options to support more MA platforms, more translation services, etc.
Also good for more mid-level clients - I am not sure it is the best platform for more enterprise companies with multiple sites/brands and properties to manage (multiple meaning 5+).
- The ability to upload/delete images and files in bulk on the server. There are a few content management systems that don't have the bulk-upload functionality and it can be very time consuming to upload all of the assets for an entire website one-by-one. With EPiServer, you can paste a folder of assets on the server and it will appear in the workarea within seconds.
- The ability to recover deleted content. When it comes to content on your website, it can be very scary when you accidentally delete an important page and have to recreate the content from scratch. With EPiServer, even if you accidentally delete a page, it can be recovered within seconds.
- The form creator is very easy to use and requires no HTML code knowledge. When creating forms in EPiServer, it's as simple as clicking on the type of field you want and entering the label text and any additional information required (such as drop-down options, field validation, etc.). Some of the other content management systems I've worked with have similar form editors but the end result doesn't always look the way you expect it to.
- Not having a folder structure to organize content pages was a little hard to get used to. There are ways to create different levels of organization but it seemed like a workaround.
- We create a lot of custom templates and fields that are used by the content authors to help keep similar pages consistent and limit the ability for inline styles. When the page is mostly made up of custom fields (such as: product number, thumbnail/full-size image, caption, button text/link, etc.) then the WYSIWYG (what you see if what you get) editor doesn't allow you to edit all of the content. We found that we had to switch to the forms-edit view in order to create most of the pages. Not sure if there is even anything that could be done about this, but I know people like to be able to see what they're editing and click on the problem area so they can easily fix it, without having to hunt down the field name.
- The native behavior of mirroring content pages into menu items automatically was also slightly difficult to work with for me. Although it makes the most sense to have your content follow the same structure as the navigation elements on your website, there are a few scenarios when it's best to have full control over the menu items as a separate piece. We were able to customize the set up so the menu was a separate section and you had to assign the content pages in order to have them display in the navigation.
Episerver CMS Scorecard Summary
Feature Scorecard Summary
About Episerver CMS
Episerver CMS is a web content management system and digital marketing suite. It enables editors to drag-and-drop content to quickly create new digital experiences that are automatically responsive.
The vendor's value proposition is that Episerver CMS enables users to easily manage content and marketing campaigns in one screen. This solution also enables users to personalize content according to personas, segments or individual users.
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Episerver CMS Customer Size Distribution
|Small Businesses (1-50 employees)||0%|
|Mid-Size Companies (51-500 employees)||62%|
|Enterprises (> 500 employees)||38%|
Episerver CMS Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
Episerver CMS Technical Details
|Deployment Types:||On-premise, SaaS|