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Reviews (1-7 of 7)
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EPM Live was chosen as a project management solution for our client services department. We needed a better way to track interactions and progress with clients and to promote best practices with those clients in our growing company. We went through several vendors and finally chose EPM as our solution after a trial period.
- Highly customizable
- Salesforce Integration
- Customer Service
- Project Management
April 08, 2015
We brought this product in-house with the plan to use it across the company but it is only used by our Information Technology group at this time. We use it to keep track off almost all projects company-wide. The hope was to use it for capacity planning, cost planning and eventually the tool our Steering Committee would use for their meetings.
- If you just want basic information on your projects, a place to keep the information, this system will work for you.
- It is good for mini projects like Service Request
- You have too many steps to make what should be simple changes like closing a project or service request.
- Additional cost required for necessary reports, changes made to the system like adding a new Status or emailing a status report
- Can take weeks or months to resolve a ticket when it's turned in, lots of back and forth with their help desk. Told numerous times it the problem is our internet browser, our settings only to discover it was a problem on their end.
- Not as user friendly as they lead you to believe. We are still unable to provide a useful dashboard for our leadership, we pull information and have to manually make changes to get the information we need.
EPM Live is our primary project management information system. We utilize it as a document repository, collaboration tool, and a resource capacity tool.
- Interface looks good
- Cloud based system
- Intuitive
- Speed when navigating EPM Live is poor
- Customer service response times
- Updates take 4-24 hours to process
August 14, 2014
This product is being used by our organization across the board. The results have been solid. Before EPM LIve, my organization was ineffective at managing our resources effectively. From an annual planning and selection process that frequently failed to recognize resource and skills limitations, to our unrealistic project plans that ignored resource constraints, we effectively failed at resource management. I will admit that. Thanks to EPM LIve, we can now ensure that resource impacts are considered during project selection and can recognize resource management problems early on and take the proper steps to address those problems. We are proactive now instead of reactive!
- Its ease of use is its great strength.
- This is a solid product. I do not have any suggested changes based on our experience. Cannot understand why there are any negative reviews here. The reviewer(s) must not have given the product a fair chance.
August 11, 2014
EPM Live has helped our business in a bunch of ways. We are moving at a much faster pace across departments and saw an immediate improvement in overall communication on all the various projects we are currently working on. Love the Cost and Resource Management features. Our whole team has embraced the social collaboration as well and the best part may be getting Sales, Support and Development to play so nice together and share ideas so quickly and effectively. They have tons of great integrations to offer already and I'm looking forward to them adding more. Highly recommend EPM Live!!!
- Fantastic project management features
- Cost and Resource management features more than paid for the software
- Social Collaboration tools improve communication between departments
- Would love to see more integrations!
June 19, 2014
EPM Live is used as a project management solution for the employees of the consulting firm. The firm requires that any new projects that are started should be recorded through EPM Live. This will give the users easy access to the project information when needed.
- EPM Live has several modules that users can use for their project management solutions.
- EPM Live can be customized by the company that is using it.
- It integrates well with Microsoft products.
- EPM Live is not easy to customize, there should be an easy way to get to the setting for customization.
- EPM Live should add a way to create tables in forms that need to be used.
June 18, 2014
It is being used by IT to understand the upcoming workload for each department, and to be able to get a holistic view of the upcoming projects. The reporting piece is also heavily used for reports sent out to executives, and to the company in general. The timesheet functionality is also used, although it is just for the IT resources, and not the whole company
- Flexible tool that can be configured to users needs
- Great flow between different parts of the tool, such as timesheet, resources, and projects
- The new UI is really easy to use
- Performance is not always consistent. There are periods of time where everything goes wrong with the tool, and there are times when everything just goes perfect. It seems like a cycle that lasts couple months.
- Support is not that great in terms of solutions provided. Most of the time the support responses are not helpful at all.
- The vendor is not proactive in planning the releases specific to customer. We had many issues because of inadequate release planning.
EPM Live Scorecard Summary
Feature Scorecard Summary
What is EPM Live?
EPM Live is a PPM (project & portfolio management) platform based on Microsoft™ SharePoint, available as a cloud-based or local service. It offers project management and work collaboration to small and large enterprises, and contains a broad range of features, and supports integration with many commonly used programs and applications (e.g Microsoft Access). The focus is on helping deliver products successfully, optimize resource utilization, and select the right work. EPM Live is part of the Upland family of cloud-based project, portfolio, and work management software products.
Categories: Project Portfolio Management, Project Management
EPM Live Pricing
Starting Price: $21
- Has featureFree Trial Available?Yes
- Does not have featureFree or Freemium Version Available?No
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
EPM Live Technical Details
| Operating Systems: | Unspecified |
|---|---|
| Mobile Application: | No |