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EPM Live

Score9 out of 10

9 Reviews and Ratings

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What is EPM Live?

EPM Live is a PPM (project & portfolio management) platform based on Microsoft™ SharePoint. It offers project management and work collaboration to small and large enterprises. The focus is on helping deliver products successfully, optimize resource utilization, and select the right work. EPM Live is part of the Upland family of cloud-based project, portfolio, and work management software products.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features EPM Live has to offer, as determined by TrustRadius' reviewers.
Based on 9 ratings of EPM Live's features
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Top Performing Features

  • Task Management

    This includes the ability to plan, track, collaborate and report on tasks.

    Category average: 9

  • Resource Management

    Resource management is workload planning to maximize resources.

    Category average: 8.1

  • Gantt Charts

    Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.

    Category average: 7.9

Areas for Improvement

  • Workflow Automation

    Workflow automation is the ability to route work requests along an approval process automatically.

    Category average: 8.2

  • Document Management

    Document management provides for centralized management of all project documents.

    Category average: 7.9

  • Email integration

    Email integration allows work requests to be made directly from email.

    Category average: 7.6

Reviews

What users are saying about EPM Live.
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No longer using EPM

Hilary MohsView profile
Client Services Specialist in Customer Service at Emmi Solutions (51-200 employees employees)

Pros

  • Highly customizable

Cons

  • Salesforce Integration
  • Customer Service
  • Project Management

Return on Investment

  • We had to pay EPM for a solution that was, for our business, unusable
  • We gained much needed experience in working with third party software vendors

Look elsewhere, not worth the time or money

Incentivized
Verified User
Project Manager in Information Technology (201-500 employees employees)

Pros

  • If you just want basic information on your projects, a place to keep the information, this system will work for you.
  • It is good for mini projects like Service Request

Cons

  • You have too many steps to make what should be simple changes like closing a project or service request.
  • Additional cost required for necessary reports, changes made to the system like adding a new Status or emailing a status report
  • Can take weeks or months to resolve a ticket when it's turned in, lots of back and forth with their help desk. Told numerous times it the problem is our internet browser, our settings only to discover it was a problem on their end.
  • Not as user friendly as they lead you to believe. We are still unable to provide a useful dashboard for our leadership, we pull information and have to manually make changes to get the information we need.

Return on Investment

  • This product has actually caused major frustration for the IT team and we were never able to deploy it past IT.

EPM Live - Close but No Cigar

Incentivized
Verified User
Program Manager in Information Technology (1001-5000 employees employees)

Pros

  • Interface looks good
  • Cloud based system
  • Intuitive

Cons

  • Speed when navigating EPM Live is poor
  • Customer service response times
  • Updates take 4-24 hours to process

Return on Investment

  • It provides a consistent tool for project teams to utilize but poor performance makes adoption difficult.

Usability

A Product You Will Be Glad You Purchased

Verified User
Executive in Corporate (11-50 employees employees)

Pros

  • Its ease of use is its great strength.

Cons

  • This is a solid product. I do not have any suggested changes based on our experience. Cannot understand why there are any negative reviews here. The reviewer(s) must not have given the product a fair chance.

Return on Investment

  • We have already seem ROI on our investment.

EPM Live has been a huge help for our business.

Verified User
Executive in Sales (11-50 employees employees)

Pros

  • Fantastic project management features
  • Cost and Resource management features more than paid for the software
  • Social Collaboration tools improve communication between departments

Cons

  • Would love to see more integrations!

Return on Investment

  • EPM Live has a lasting effect on the way we do business. We move at a faster pace than ever before and we are hitting our customer demands more squarely and effeciently than ever before. Trying to forget the before!!
  • Improved our employee engagement in all aspects of the business and made us a more closer team. Simply being in regular communication of all outstanding issues, projects, expectations, requests, challenges, etc has helped our business tremendously.