Name: epoq
Author: epoc internet services

Help Desk

Web and Video Conferencing

Customer Support

AI Code Generation

Accessibility Testing

Development

Classroom Management

Virtual Classroom

Education

Business Intelligence (BI)

Collaboration

Data Extraction

Emissions Management

Integrated Workplace Management (IWMS)

Intellectual Property (IP) Management

Risk Management

Enterprise

Accounting

Digital Banking

Nonprofit Accounting

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Authorization

Cloud Storage

Configuration Management

Data Collaboration

Fraud Detection

Game Engine

IP Address Management (IPAM)

Integration Platform as a Service (iPaaS)

IoT Security

LAN Switches

License Management

Network Performance Monitoring

Network Security

Open-Source Database

Operating Systems

SOA Governance

Service Desk Outsourcing

Single Sign-On

Vendor Risk Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Audience Intelligence

Content Experience

Content Management

Customer Journey Mapping

Email Marketing

Influencer Marketing

Market Research

Marketing Automation

Social Media Management

Survey & Forms Building

Text to Speech

Video

Video Marketing

Web Analytics

Marketing

Meeting Room Booking

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Performance Management

Social Commerce

Sales

Virtualization Security

Security

Agriculture

Banking

Donor Management

Equipment Rental

Rental Property Management

Vertical-Specific

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epoq, developed by AB Tasty, aims to revolutionize brand and product experiences by providing end-to-end solutions across all digital channels. This software solution caters to a wide range of businesses, making it suitable for companies of various sizes. According to the vendor, digital marketing managers, product managers, UX/UI designers, e-commerce managers, and web analysts from different industries rely on epoq to optimize their digital strategies and enhance customer engagement.

## Key Features

According to the vendor, epoq offers the following key features:

**Feature Management**: Manage features with feature flagging and progressive rollouts on apps, software, and devices. This allows for a growth strategy that aims to maximize value for customer segments while minimizing risk. The vendor also claims that this feature facilitates experimentation with new ideas, enabling better innovation.

**Experimentation**: epoq allows businesses to conduct A/B, split, and multivariate tests on all devices to determine which messages and features drive the most engagement. According to the vendor, AI-powered traffic allocation automatically directs visitors to the winning variants. This feature aims to help businesses perfect ideas and optimize user experiences through experimentation.

**Relevance with Personalization**: The vendor states that epoq utilizes AI-powered psychographic and engagement-based segmentation to deliver customized messages, features, and functionality to specific target audiences on any device. The low-code to no-code widgets are said to enable unmatched key performance indicators (KPIs) such as time-to-value and return on investment (ROI). This feature allows businesses to personalize user experiences based on specific target audience characteristics.

**Client-Side Experimentation**: Businesses can conduct experiments on the client-side to test and optimize user experiences. According to the vendor, this feature aims to improve conversions, click-through rates, average order value, and revenue. It is also said to enhance engagement, acceptance, product loyalty, and sales through client-side experimentation.

**Personalization**: epoq enables businesses to implement personalized experiences based on AI-powered segmentation. The vendor claims that this feature allows businesses to deliver customized messages, features, and functionalities to specific target audiences, aiming to improve engagement, conversions, and revenue by tailoring experiences to individual users.

**Audience Activation**: According to the vendor, epoq allows businesses to activate target audience segments to deliver personalized experiences. By utilizing AI-powered segmentation, businesses can identify and target specific user groups. This feature aims to improve user engagement and conversions by delivering relevant experiences to specific audiences.

**Full-Stack Experimentation & Feature Management**: epoq enables businesses to conduct experiments and manage features across the full stack. According to the vendor, this feature allows businesses to test and optimize user experiences on both the client-side and server-side. They can also manage features with feature flagging and progressive rollouts on all platforms.

Customer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions.  E-Commerce web stores are also included in the solution.

Standard

Ultimate

Customer Focus

Big Cartel is an eCommerce platform built for artists, such as artists, designers, and musicians, to build an online store.

Gold

Diamond

Platinum

500 Products

Big Cartel

epoq

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eCommerce platforms enable businesses to sell products and services online, offering a comprehensive suite of tools for storefront management, payment processing, and order fulfillment. They’re equipped to provide robust analytics, seamless integrations, and scalable architecture to handle high traffic and complex operations. eCommerce solutions are critical for optimizing the customer journey and driving revenue growth. Explore user reviews and comparisons to find the best eCommerce software for your business.

eCommerce

epoc internet services

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

Product catalog & listings

Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.

Product management

Bulk product upload

Admins can upload products in bulk using spreadsheets.

Branding

Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)

Search & filter

Visitors can easily search for products and filter products based on criteria like type, size, color, etc.

Mobile storefront

Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.

Product variations

Products with variations or configurable options are easy to list and easy to browse.

Subscriptions & downloads

Accommodates intangible “softgood” products like subscriptions, downloads, and free trials.

Website integration

Integrates with an existing company website or blog.

Visual customization

Users can customize the look & feel of the storefront; storefront is visually attractive.

Beyond product catalog, includes basic content creation and management features such as blogging capabilities.

Customer service tools

Includes tools like live chat for providing customer service to eCommerce website visitors.

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

Abandoned cart recovery

Saves contents of abandoned carts and allows customers to purchase on a future visit; may send a reminder email to the customer and/or a report to the merchant to help convert abandoned carts into sales.

Tax calculator

Shopping cart calculates tax and may also process tax or integrate to 3rd party tax handling solutions.

Shipping calculator

Shopping cart calculates and displays cost of shipping or shipping estimates.

Integration with Amazon

Syncs product catalog to Amazon; customers can find, collect and purchase products on Amazon.

Integration with eBay

Syncs product catalog to eBay; customers can find, collect, and purchase products on eBay.

Checkout user experience

Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.

Online Payment System

Features related to processing online payment for eCommerce purchases.

PayPal integration

Integrates with PayPal’s online payment system.

Returns & refunds

Includes tools for managing product returns, exchanges, and refunds.

Single-click checkout

Returning customers can checkout, using their registered payment and shipping information, with one click.

eCommerce security

Security measures are in place to prevent a breach of sensitive payment information.

Credit card transaction fee

eCommerce vendor charges a payment processing fee (fixed or percentage) for credit card transactions.

B2B features

Includes features that that are valuable to B2B transactions, such as contract negotiation, pricing, invoicing, etc.

eCommerce Marketing

Features related to marketing for eCommerce websites

Promotions & discounts

Includes tools for offering and redeeming coupons, promotional codes, and time-based discounts.

Personalized recommendations

Display or recommend certain products depending on the customer’s identity or shopping/browsing history.

The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

Product reviews

Allows customers to post ratings and reviews for individual products.

Social commerce integration

Integrates with social media to allow customers to share products, shop for products, and view ads within their social media networks.

Customer registration

Customers can register for an account with their email address, saving their contact, shipping and payment information.

eCommerce Business Management

Features related to business management and administration of eCommerce operations

Multi-site management

Administrators can manage multiple storefronts or websites under one umbrella.

Order processing

Includes tools or integrations for order processing.

Inventory management

Includes tools or integrations for managing inventory.

Includes tools or integrations for managing or even automating accounting records related to eCommerce.

Shipping

Includes tools or integrations for order fulfillment of physical products.

Custom functionality

Users are able to customize the functionality of their eCommerce operation with custom code or add-ons.

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epoq

Overview

What is epoq?