TrustRadius Insights
SpaceIQ is a versatile software that has become an essential tool for facilities and real estate teams around the world. By simplifying …
Overview
What is SpaceIQ?
SiQ by iOFFICE + SpaceIQ is an IWMS / CAFD solution supplying facilities managers with space planning and move management support, as well as real estate forecasting. SpaceIQ was acquired by the We Company (WeWork) in summer 2019, then acquired…
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| Operating Systems | Unspecified |
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| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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SpaceIQ is a versatile software that has become an essential tool for facilities and real estate teams around the world. By simplifying the seating arrangement of new hires and executing office moves across multiple locations, SpaceIQ has proven to be a game changer in space management. The software eliminates the need for paper CADs and manual map updates, saving countless man hours and streamlining processes.
Employees, both new and old, find it easy to navigate complex office buildings with hundreds of meeting rooms, thanks to the intuitive interface provided by SpaceIQ. With just a few clicks, re-assigning seating charts and finding available space for any group at any time becomes effortless. This eliminates disorganized meeting structures and optimizes space management within the organization.
What sets SpaceIQ apart is its seamless integration with the company's single sign-on provider, making it simple to use and vital for a growing company. The software provides an up-to-date interactive resource for staff to navigate the office, book conference rooms, submit tickets, and more. Compared to using traditional PDF maps on the intranet, SpaceIQ has significantly improved the internal experience for staff members.
On the backend, SpaceIQ has modernized and scaled the processes for managing maps, space, and teams. The lead person in charge of space management estimates that SpaceIQ saves them 4-8 hours per week by providing automated solutions. This allows them to focus on forecasting and finding creative solutions for the company's challenges.
SpaceIQ is not limited to just the Facilities team; it is used across the entire organization to manage seating in multiple facilities with over 500 employees. Individuals can use SpaceIQ to book hoteling desks and meeting rooms, while managers can allocate workspaces globally and assign spaces to individuals or teams. With its user-friendly interface, SpaceIQ is intuitive and easy to learn, especially for those familiar with reading floor plans. The company even provides 1:1 training for first-timers, ensuring a helpful and friendly learning experience.
In sum, SpaceIQ is invaluable for companies looking to simplify their space management processes. From the initial onboarding of new hires to the seamless execution of office moves, SpaceIQ offers a comprehensive solution that enhances efficiency and organization. By providing real-time information and automating tasks, SpaceIQ empowers employees and improves the overall workplace experience.
Simplifies Internal Moves and Reorgs: Several users have found that SpaceIQ greatly simplifies and improves the process of executing internal moves and reorganizations. It helps them organize their locations, easily find where their people sit in each building, and assists their IT team in delivering items and assisting employees with any issues.
Enhances Employee Communication: Many reviewers appreciate how SpaceIQ provides a great employee tool to find out where coworkers sit, allowing secretaries to deliver packages faster. The software's organized building maps, including the locations of fire extinguishers and cameras, greatly assist teams in knowing immediately where everything is located in their many buildings.
Streamlines Onboarding Process: Numerous users have mentioned that SpaceIQ accelerates the onboarding process for new hires, saving time and reducing confusion. They highlight its ability to easily search for people and rooms, which makes sharing space much easier. Additionally, having knowledge of who is where and when they will be there contributes to keeping the office running smoothly on all fronts.
Customer Service Response Time: Some users have expressed dissatisfaction with the response time of the customer service. According to these users, it has taken a while for them to receive a response back on the conversation feature.
Steep Learning Curve: One user found it difficult to get their bearings at first, suggesting that the software might have a steep learning curve. This indicates that new users may face challenges in understanding and using the software effectively.
Confusing User Provisioning: Users have described user provisioning as confusing and difficult to use. This suggests that there is room for improvement in making this process more intuitive and user-friendly.
Users commonly recommend the following based on their experience with SpaceIQ: Validate the initial setup and ensure its usefulness by involving end users in the process. This helps to ensure a well-structured office space mapping tool.
Utilize the efficient search function within the office map solution to easily locate spaces on any floor.
Consider downloading the app for a more convenient and user-friendly navigation experience. Some users also suggest exploring integration options with meeting booking room systems or calendars.
It is worth noting that some users mention not expecting extensive additional functionality beyond a decent-looking interactive seating chart, but they appreciate that it gets the job done. Others recommend trying out SpaceIQ through a trial period before making a purchasing decision.
Generally, users express satisfaction with SpaceIQ as a great product at an affordable price and appreciate the assistance provided by helpful representatives. They highly recommend evaluating SpaceIQ for its appearance and functionality as a space planning solution.
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Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
September 13, 2019
Vital for start ups in hyper growth mode
SpaceIQ is super simple to use and vital for a company that is experiencing growing pains. We have to rearrange desks nearly once a month so to find anyone in our company, you need an up to date map like SpaceIQ. It's been very user-friendly integrates with Okta which is great.
- Integrates with Okta
- Easy to search for people/rooms
- Color coding helps to navigate fast
- Color coding can be confusing
- UI could be a little more polished
- No other negatives.
- Increases collaboration
- Saves time
- Creates order from chaos
- SpaceIQ
Didn't look for any others.
May 10, 2019
Have Loved Our Experience With SpaceIQ
I am part of our Facilities and Real Estate team and we use SpaceIQ every day. We mainly use it for the seating of new hires and executing moves in the office at our many locations around the world. It has simplified our processes for this greatly. The days of paper Cad's and having to walk around the office to update maps are over. The number of man hours that SpaceIQ has saved us already is unmeasurable.
- SpaceIQ has greatly simplified and improved the process of executing internal moves and reorgs at our many locations.
- SpaceIQ has helped us organize our locations when it comes to where our people sit and are located in each building so that we can easily find them. This allows our IT team to deliver items or get to our employee's desks to assist them with any issues. It also allows our secretaries to deliver packages faster and is just a great employee tool to find out where coworkers sit.
- We have been able to organize our building maps with SpaceIQ. From fire extinguishers to camera locations. It has helped our team organize our building maps greatly and be able to pull a map up and know immediately where anything and everything is located in our many buildings.
- They can improve a bit on the response time of their customer service.
- The conversation feature can sometimes take a while to receive a response back on.
- Every objective we had for Space IQ to help us with has been met and then some.
- We feel that SpaceIQ has been a great investment and is worth every penny.
- We are still finding new features and ways top use SpaceIQ each day that are confirming our good choice in investment.
We decided to go with SpaceIQ for several reasons. First was that the price point we were trying to meet for the features that we wanted was easily met. Also, they were a local company and we like to support fellow local companies in the silicon slopes community. Finally, they came highly recommended by other companies that we consulted about them.
I love how easy this makes it for new and older employees alike to navigate an office building that has hundreds of meeting rooms. It is also incredible for re-assigning seating charts and finding availability of space for any given group at any given time. It is solving disorganized meeting structure and space-management in an amazing way.
- New Hires and onboarding processes are accelerated greatly.
- It saves time and confusion and keeps the office running smoothly on all fronts.
- Sharing space is much easier when you know who is where and when they will be there (etc).
- It can be difficult to get your bearings at first, but overall was a great user experience.
- Time savings is a huge ROI. Decrease in needed escalation and unnecessary communication is wonderful.
This is the only tool that I have seen successfully solve workplace space management in this way.
April 29, 2019
SpaceIQ will make your life easier!
Score 9 out of 10
Vetted Review
Verified User
The ultimate goal is that SpaceIQ will be at the hands of every employee because it will add value and ease to all but currently being utilized by every office manager and some department heads. The software has been a game changer for our space management need! Not only does the platform make it simple to manage your office(s) floor plan it provides insights to help you plan ahead and allows for you to hold hiring managers accountable to keep their teams seating areas up to date without adding a heavy burden to their workload. It's user-friendly and the dashboard and seating floor plans are clean and simple with great detail.
- Great Customer Support
- User-friendly dashboards on desktop and mobile
- Ease on onboaring to the software
- More training and onboarding resources detailed on site to make it easier for new employees to learn the ins and outs of the site
- Time spent manually managing the input of new employees
- Time spent manually managing office-wide moves
- Strategic planning and forward thinking about our spaces
We looked at other competitors and watched demos but nothing seemed as effective or user-friendly.
April 05, 2019
SpaceIQ: Space Planning Software for the New World!
For most of our staff, they now have an interactive, searchable resource for navigating our space, booking conference rooms, submitting tickets, and more using the SpaceIQ web and mobile apps. The leap in internal experience for our staff is massive over searching through pdf maps posted on our internal intranet.
On the back end, our processes were outdated and not scale-able in regards to managing our maps, space, and teams. As the lead person in charge of space management, SpaceIQ has been saving me approximately 4-8 hours per week by providing solutions for what I used to have to do manually. It has allowed me to focus so much more on getting out in front of and forecasting for the challenges of our growing company, as well as finding creative solutions without fighting technology to get there.
On the back end, our processes were outdated and not scale-able in regards to managing our maps, space, and teams. As the lead person in charge of space management, SpaceIQ has been saving me approximately 4-8 hours per week by providing solutions for what I used to have to do manually. It has allowed me to focus so much more on getting out in front of and forecasting for the challenges of our growing company, as well as finding creative solutions without fighting technology to get there.
- Finally, someone has delivered the Apple-level experience to the Space Planning software solutions industry. The way things looks, operate, and feel allows our staff, from admin to viewer-level user, the ability to easily navigate and efficiently interact with our space.
- Both the web and mobile apps are head and shoulders above what we found in the market, without much exception.
- They have proven to be extremely responsive from a customer service standpoint, and impressively agile in implementing new features and enhancements.
- There isn't a ton to dislike about the software, but there are a few refinements and small touches regarding how the moves engine allows for future plans to be created and maintained that I'd like to see. These smaller things are more the cherry on top of an already delicious sundae.
- Saves massive amounts of time.
- Provides dynamic, real-time mapping and navigation to all staff.
- Integrates with many third-party applications.
Both of these companies have good space planning software solutions, but at the time we were exploring our options they were still building on what seemed to be an antiquated and bloated back-end that was not user-friendly compared to Space IQ. They had many more features than SpaceIQ could offer at the time, but SpaceIQ proved their ability to be agile and implement solutions faster than most tech companies I've worked with. At the time they were more of a startup, but I could see their promise, and we jumped in and have not regretted it one bit. They have continued to deliver innovative solutions even in areas where there were very few pain points. They continue to make things better and it's been great to work with them.