Overview
What is ES Engage?
Exchange Solutions provides clients access to ES Engage, an advanced customer engagement product that aims to help top enterprise retailers drive customer lifetime value by improving customer behaviors such as greater conversions, higher baskets, and longevity that drives top line…
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- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
Product Demos
ES Engage demo for a sample Demandware online store
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is ES Engage?
Exchange Solutions provides clients access to ES Engage, an advanced customer engagement product that aims to help top enterprise retailers drive customer lifetime value by improving customer behaviors such as greater conversions, higher baskets, and longevity that drives top line revenue growth.
Leveraging advanced analytics and machine learning, ES Engage provides automated real-time insights that consider the customers journey, history (if available) and the retailers strategy.
ES Engage Features
- Supported: 1:1 Offers that are privately messaged and focused on each customer’s individual “behavior gaps”
- Supported: Incents customers for performing a new action and capitalizes when customers are already engaged
- Supported: Tailored incentive values depending on what the individual customer’s behavior is worth to the business.
- Supported: Eliminates or reduces rewarding customers for actions they already perform
- Supported: Generates Incremental Revenue via Margin Aware Offers
- Supported: Works seamlessly across all channels to provide customers with cohesive experiences
- Supported: No Technical Resources required for Implementation
- Supported: Offer Rules & Branding Customized for Your Brand
- Supported: Complements Existing Cross-sell / Up-sell Capabilities
- Supported: Self-Funding Program
- Supported: Performance-based fee structure
- Supported: Managed Services Business Model
ES Engage Screenshots
ES Engage Video
ES Engage Integrations
- Salesforce Commerce Cloud
- Acoustic Campaign
- IBM Cloud PaaSUnpublished
- IBM WebSphere Commerce
- IBM Tealeaf
- IBM UBX
ES Engage Competitors
ES Engage Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone |
Supported Countries | USA, Canada |
Supported Languages | English |
ES Engage Customer Size Distribution
Consumers | 0% |
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Small Businesses (1-50 employees) | 0% |
Mid-Size Companies (51-500 employees) | 10% |
Enterprises (more than 500 employees) | 90% |