TrustRadius: an HG Insights company

What is eSalesTrack?

eSalesTrack is a CRM system designed by Soleran to streamline sales and marketing processes for businesses of various sizes. This software is used by sales professionals, marketing professionals, customer service professionals, business consultants, and the healthcare industry. According to the vendor, eSalesTrack offers a range of tools and features to optimize sales force automation, marketing automation, customer service management, and enterprise document management.

360 degree views of customers: According to the vendor, eSalesTrack provides users with a comprehensive view of customer information, including contact details, communication history, purchase history, and other relevant data.

Full integration with your current office software: The vendor claims that eSalesTrack seamlessly integrates with existing office software such as email clients, calendars, and productivity tools, ensuring synchronized and accessible customer data and communication.

Multiple tools create a positive ROI: According to the vendor, eSalesTrack offers a range of tools, including sales force automation, marketing automation, customer service management, and enterprise document management, which can contribute to a positive return on investment by automating processes and improving efficiency.

Manage multiple processes under one roof: The vendor states that eSalesTrack allows users to manage multiple business processes within a single platform, eliminating the need for separate systems and streamlining operations.

Sales force & marketing automation: According to the vendor, eSalesTrack provides automation features for sales and marketing teams, including lead management, opportunity tracking, email campaigns, and performance analytics, aiming to streamline processes and optimize sales and marketing efforts.

Campaign & customer service management: The vendor claims that eSalesTrack offers tools for managing marketing campaigns and customer service interactions, allowing users to create and track campaigns, monitor customer responses, and analyze campaign performance. Additionally, it includes features for efficient customer service management.

Enterprise document management: According to the vendor, eSalesTrack includes document management capabilities, allowing users to store, organize, and access important business documents securely within the CRM system.

Sales/marketing analytics: The vendor states that eSalesTrack provides robust analytics capabilities, enabling users to generate detailed reports and gain insights into sales and marketing performance. Users can track key metrics, identify trends, and make data-driven decisions to optimize their strategies.

Automate tasks from anywhere, at any time: According to the vendor, eSalesTrack offers task automation features that can be accessed and executed remotely, allowing users to automate tasks such as scheduling meetings, customer follow-ups, and generating sales reports.

Accessibility from anywhere at any time: The vendor highlights that eSalesTrack is a cloud-based CRM system, providing users with the ability to access the platform from anywhere with an internet connection, facilitating remote work, real-time collaboration, and on-the-go access to customer data and business processes.