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eSalesTrack is a reliable solution that streamlines and automates various sales processes, enabling users to track revenue generation and …
Overview
What is eSalesTrack?
eSalesTrack is a CRM system designed by Soleran to streamline sales and marketing processes for businesses of various sizes. This software is used by sales professionals, marketing professionals, customer service professionals, business consultants, and the healthcare industry. According to the vendor,...
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What is eSalesTrack?
eSalesTrack is a customer relationship management (CRM) software with workflow automation and data-driven analytics.
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Product Details
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What is eSalesTrack?
eSalesTrack is a CRM system designed by Soleran to streamline sales and marketing processes for businesses of various sizes. This software is used by sales professionals, marketing professionals, customer service professionals, business consultants, and the healthcare industry. According to the vendor, eSalesTrack offers a range of tools and features to optimize sales force automation, marketing automation, customer service management, and enterprise document management.
360 degree views of customers: According to the vendor, eSalesTrack provides users with a comprehensive view of customer information, including contact details, communication history, purchase history, and other relevant data.
Full integration with your current office software: The vendor claims that eSalesTrack seamlessly integrates with existing office software such as email clients, calendars, and productivity tools, ensuring synchronized and accessible customer data and communication.
Multiple tools create a positive ROI: According to the vendor, eSalesTrack offers a range of tools, including sales force automation, marketing automation, customer service management, and enterprise document management, which can contribute to a positive return on investment by automating processes and improving efficiency.
Manage multiple processes under one roof: The vendor states that eSalesTrack allows users to manage multiple business processes within a single platform, eliminating the need for separate systems and streamlining operations.
Sales force & marketing automation: According to the vendor, eSalesTrack provides automation features for sales and marketing teams, including lead management, opportunity tracking, email campaigns, and performance analytics, aiming to streamline processes and optimize sales and marketing efforts.
Campaign & customer service management: The vendor claims that eSalesTrack offers tools for managing marketing campaigns and customer service interactions, allowing users to create and track campaigns, monitor customer responses, and analyze campaign performance. Additionally, it includes features for efficient customer service management.
Enterprise document management: According to the vendor, eSalesTrack includes document management capabilities, allowing users to store, organize, and access important business documents securely within the CRM system.
Sales/marketing analytics: The vendor states that eSalesTrack provides robust analytics capabilities, enabling users to generate detailed reports and gain insights into sales and marketing performance. Users can track key metrics, identify trends, and make data-driven decisions to optimize their strategies.
Automate tasks from anywhere, at any time: According to the vendor, eSalesTrack offers task automation features that can be accessed and executed remotely, allowing users to automate tasks such as scheduling meetings, customer follow-ups, and generating sales reports.
Accessibility from anywhere at any time: The vendor highlights that eSalesTrack is a cloud-based CRM system, providing users with the ability to access the platform from anywhere with an internet connection, facilitating remote work, real-time collaboration, and on-the-go access to customer data and business processes.
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eSalesTrack is a reliable solution that streamlines and automates various sales processes, enabling users to track revenue generation and manage sales seamlessly. Users can easily automate manual tasks and save time and effort with the application's online automation feature, which provides updated data critical in their field. The software has been extensively used by business owners to enhance customer relationship management, making it easier to track and contact customers.
One of eSalesTrack's top features that helps users on a daily basis is having all the sales revenue details gathered in one place. Through this software, users can obtain detailed reports and analytics, allowing them to see what products are popular and what's not. This critical information assists them in making informed decisions regarding sales processes and lead handling procedures. Additionally, as an all-in-one platform that eliminates the need for extra sheets to be maintained, eSalesTrack makes it easier for users to generate leads, manage sales, and track revenue generation.
Another significant benefit offered by eSalesTrack is the detailed analytics on customer journeys. This feature helps users identify bad products while obtaining management funding. Customers have utilized this software for a long time, proving its reliability in building and automating realistic sales strategies that work. Moreover, its versatility is evident from its powerful business approach through group communication streamlining for sales teams, making it more coherent and accessible for all the team members to use within their program. Lastly, eSalesTrack has helped businesses save money on leads while keeping pace with productivity.
User-friendly Interface: The majority of users have praised the user-friendly interface of eSalesTrack, making it easy to use and navigate. Some users have mentioned that even beginners with no engineering background can easily understand and work on this platform.
Efficient Sales Automation: Many reviewers have found eSalesTrack highly efficient in automating sales-related operations such as managing marketing campaigns, scheduling meetings, contacts, customer follow-ups, and creating sales reports. This has increased staff productivity while reducing time costs for businesses.
Complete CRM Solution: A significant number of customers appreciate that eSalesTrack is a complete CRM solution capable of fulfilling the needs of big or small organizations. It provides all necessary features such as tracking product details, generating real-time reports on sales and conversion rates, maintaining transparent communication with customers, and improving customer relationship management.
Confusing UI: Several users have stated that the user interface (UI) of eSalesTrack can be confusing and not intuitive, with features scattered in no particular order. Users have found it difficult to find what they need due to this issue.
Difficult setup: A number of reviewers have mentioned that the setup procedure for eSalesTrack can be arduous and mystifying, requiring proper guidance and tutorials to understand and implement correctly. This has led some users to feel frustrated with the software's implementation process.
Aggressive customer outreach tools: Some customers have expressed their dissatisfaction with the aggressive tools used in harassing customers from car dealerships. The system allows others to send automated messages on your behalf that can drive your customers away. Reviewers suggest that this feature needs to be well thought out as it may annoy or lose a customer.