TrustRadius Insights
Easy Navigation and User-Friendly Interface: Many users have praised Carta for its extremely easy-to-navigate platform and user-friendly …
Overview
What is Carta?
Carta (formerly eShares) is cloud software that allows private companies to manage and interact with their share- and optionholders. Accoding to the vendor, companies can easily issue stock certificates individually or in bulk, and shareholders can receive and view their…
Recent Reviews
Product Details
- About
- Competitors
- Tech Details
What is Carta?
Carta (formerly eShares) is cloud software that allows private companies to manage and interact with their share- and optionholders. Accoding to the vendor, companies can easily issue stock certificates individually or in bulk, and shareholders can receive and view their shareholdings across all private companies on one screen.
Carta Competitors
Carta Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
Compare with
Reviews and Ratings
(45)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Easy Navigation and User-Friendly Interface: Many users have praised Carta for its extremely easy-to-navigate platform and user-friendly interface. They have found the clean layout of the app/tool to be intuitive, making it effortless to track and manage shares/benefits. This has not only made the process exciting but also helped upper management remain transparent and honest about promised rewards.
Helpful Documentation and Support: Several reviewers have highlighted the value of Carta's Help Center, which they describe as seriously well done. Users appreciate that Carta has a vast database of articles and help documentation, covering a wide range of topics. This comprehensive resource provides guidance on various aspects related to equity management, ensuring that users can easily find answers to their questions.
Streamlined Equity Management: A significant number of users have commended Carta for streamlining equity management processes. The platform handles all stock certificates for investors, simplifying stock option maintenance, cap table maintenance, and scenario modeling across multiple companies. Additionally, from issuance to approval and exercising, the entire stock option life cycle is seamlessly managed within Carta
Lack of Integration with Accounting/HR Platforms: Some users have expressed frustration with the lack of integration between the software and accounting or HR/payroll platforms, which results in manual input and potential errors. They suggest integrating the software into these platforms to reduce the need for manual input.
Issues with Stock Calculations: Several reviewers have encountered issues with the auto-generated Excel file for stock calculations, requiring assistance from technical support to correct these errors. This has caused inconvenience and delays for users who rely on accurate stock calculations.
Inadequate Customer Support: A number of users have expressed dissatisfaction with the customer service provided. They mention slow response times from the live chat team and a lack of acknowledgement or resolution for reported software bugs. Improving response times and addressing reported bugs promptly would greatly enhance user experience.
Based on user reviews, the most common recommendations for Carta are as follows:
-
Seek alternatives or consider hiring someone to manage Carta. Some users have found Carta to be buggy and difficult to use. As a result, they suggest exploring other options or outsourcing stock management tasks to professionals.
-
Utilize support and have all necessary information available for quick setup. Users recommend taking advantage of the support provided by Carta to effectively navigate the platform. They also advise having all relevant information readily available during the setup process for a smoother experience.
-
Understand cap tables and communication tools. To fully utilize Carta's features, users recommend investing time in understanding cap tables and familiarizing themselves with the platform's communication tools. This will enable them to make the most out of the software's capabilities.
Overall, while some users highlight issues with bugs and complexity, others emphasize Carta's value as a tool for stock management, producing investor documents, and keeping employees informed about vested options. It is recommended to carefully evaluate these factors in relation to individual business needs before implementing the software.
Attribute Ratings
Reviews
(1-8 of 8)Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Carta is used for managing our capitalization table. This includes the issuance of stock options and the maintaining of stock ledgers for each class of stock. Carta also has a service for conducting and preparing our 409 ( a ) valuation each year. Additionally, our investors are able to request data from us through Carta, which provides an easy way to correspond on sensitive data.
December 30, 2020
Carta with bugs
Score 4 out of 10
Vetted Review
Verified User
It is managing our stock certificates and issuance. It is being used by the organization to track the shareholders.
March 26, 2020
Carta - A fantastic product
Carta is being used by our organization to manage our entire equity process. All stock options are issued through Carta along with any stock certificates associated with fundraising rounds. We have used Carta's data room feature to efficiently manage our fundraising due diligence and the extensive reporting features are very helpful for tracking our option pool.
We also utilize the expense reporting features to record our stock option expense each month.
We also utilize the expense reporting features to record our stock option expense each month.
November 08, 2019
Carta - Happy user at 2 companies, including my current one!
We currently use Carta as our official record of all stock option grants to employees and equity grants to investors. All holders of equity awards must log in to Carta to view and accept any offerings.
Carta allows for us to have one central source of truth for all things equity, which is a necessity for any startup. It also allows the accounting team to automate the recording of all stock compensation expense required for US GAAP purposes, and it generates the support for all required footnote disclosures. To calculate all of this manually would be nearly impossible.
Carta allows for us to have one central source of truth for all things equity, which is a necessity for any startup. It also allows the accounting team to automate the recording of all stock compensation expense required for US GAAP purposes, and it generates the support for all required footnote disclosures. To calculate all of this manually would be nearly impossible.
September 13, 2019
Carta -- the best central location to manage your equity
Carta is being used to manage stock options and RSUs within our company. As a growing startup, gaining equity in the company is top of mind for many employees joining and Carta makes managing that equity extremely simple and streamlined. Each interaction I've had with the platform has been intuitive.
Carta is being used to track, provision, and approve the shares and RSU gifts within our organization. All members of the org here are using it and is helps everyone really understand where their shares stand and when each portion will be vested. The transparency and peace of mind the tool provides are priceless.
January 04, 2018
Carta!
The company I work for currently utilizes Carta to manage our company shares vesting sequences. It tracks the maturity of your vested shares as well as our strike pricing. Carta has seemed to take care of the needs thus far of managing our employee stock options thus far. It's better than having to do everything in a non-digital medium.
December 21, 2017
Carta Does It All
Carta is being used as our internal Employee Stock Option software for all employees who currently have Employee Stock Options across our entire organization. Rather than needing to complete tons of manual paperwork every time my ESOs vest, I can easily login to Carta and locate all of the paperwork I need including reminders of how I filled it out last time.