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Foxit eSign has proven to be a game-changing solution for users across various industries. Users have found this software to be invaluable …
Starting at $8 per month Per sender per month $96 paid annually
View PricingOverview
What is Foxit eSign?
eSign Genie in Cupertino offers their electronic signature application supporting digital document signing with reusable templates, contract drafting with esignature workflow, embedded online forms, and other features.
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Pricing
Foxit eSign
$8
Cloud
per month
Foxit eSign Pro
$25
Cloud
per month
Foxit eSign Enterprise
Contact Sales
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.esigngenie.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $8 per month Per sender per month $96 paid annually
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Foxit eSign?
Foxit eSign (formerly eSign Genie) is a secure, web-based legally binding HIPAA Compliant e-signature software for companies of all sizes. Foxit eSign enables organizations to more easily create documents, send these to the signers for e-signatures, and archive them. Foxit eSign features a website integration via APIs and a collaboration tool that helps multiple team members around the globe to work together on a single contract document.
Foxit eSign Video
eSign Genie Overview
Foxit eSign Competitors
Foxit eSign Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
eSign Genie in Cupertino offers their electronic signature application supporting digital document signing with reusable templates, contract drafting with esignature workflow, embedded online forms, and other features.
Foxit eSign starts at $8.
Reviewers rate Support Rating highest, with a score of 9.1.
The most common users of Foxit eSign are from Small Businesses (1-50 employees).
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(67)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Foxit eSign has proven to be a game-changing solution for users across various industries. Users have found this software to be invaluable in simplifying and expediting the process of obtaining electronic signatures, eliminating the need for printing, scanning, and mailing documents. It has been widely utilized in industries such as compliance, clinical research, notary services, insurance, financial services, property management, sales and marketing, and more.
In compliance and document tracking, Foxit eSign has been praised for its ability to manage critical documents and ensure secure signature collection and storage. Users have utilized it to meet the requirements of CFR 21 Part 11 in clinical research studies. Notary businesses have found it especially useful in verifying Covid-19 status and distributing digital versions of documents to multiple parties.
The insurance industry has relied on Foxit eSign to offer clients the ability to sign insurance documents electronically, providing a convenient alternative during times when in-person visits are limited. Similarly, the financial industry has embraced this software as a total solution for all e-signing needs, eliminating the need for physical paperwork.
For small property management companies, Foxit eSign simplifies the process of securing rental agreements by integrating with reservation software. The sales and marketing department finds it valuable in securing quick approvals on proposals and streamlining the contract process.
Users appreciate that Foxit eSign is user-friendly and easy to use. It has saved time by eliminating the need to print, sign, and scan contracts. Moreover, it has played an essential role in improving turnaround time and enabling better social distancing measures in various situations.
Overall, Foxit eSign stands out for its ability to streamline document signing processes regardless of industry or size. Users find it intuitive, efficient, reasonably priced, and supported by excellent customer service. By offering fast, secure, and affordable electronic signatures, this software solves critical problems related to paperwork management while helping businesses transition towards a paperless environment.
Easy to Use Interface: Users have consistently praised the easy-to-use interface of Foxit eSign. Many reviewers have stated that the software's user interface is intuitive and does not require a steep learning curve. Numerous users found it quick and easy to prepare documents for signature and gather the required information.
Customizable Branding Options: Several users have appreciated the ability to customize documents in Foxit eSign, including adding their own branding elements such as logos. This feature has been seen as valuable, allowing businesses to maintain consistent branding throughout their documents.
Responsive Customer Support: The customer support team of Foxit eSign has received high praise from multiple users. Reviewers describe the support staff as responsive, helpful, and quick to resolve any technical issues that arise. Users feel supported and valued by the customer service representatives who understand and address their needs effectively.
Outdated User Interface: Several users have expressed that the user interface of eSign Genie is dated and in need of a refresh.
Slow Loading and Error Messages: Users have reported frustration with the slow loading times of eSign Genie, especially when encountering errors. Additionally, reviewers mentioned that the error messages provided by the software are not informative enough, simply stating "something went wrong" without specifying the cause.
Limited Support Staff: There were complaints about the limited support staff available for eSign Genie, making it challenging for users to get assistance when needed.
Users have consistently praised eSign Genie for its ease of use, professional interface, and effectiveness in coordinating document signing. They highly recommend signing up for the service as it simplifies and streamlines the process of getting documents signed. Users also suggest taking advantage of the support options provided by eSign Genie if any difficulties are encountered. Additionally, users recommend utilizing the free trial account to test out automation features and determine if eSign Genie fits their needs.
Attribute Ratings
Reviews
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April 13, 2021
Best eSign System
Score 10 out of 10
Vetted Review
Verified User
We use eSign Genie to move contracts through the signing process. It addresses the issue of our customers having to print out, sign, scan, and resend contracts to us. We found we lost some customers during that signing process as our contracts are rather long and include a lot of fine print. Using eSign Genie has solved that problem.
- Guides customers through the contract signing process.
- Forwards client-executed contracts to our legal dept for countersignature.
- Sends all parties a copy of fully executed contracts.
- eSign Genie is less expensive than other e-signing systems.
- eSign Genie has actual, LIVE, human support to help assist [in] setting up the process for each document template.
- I can't think of any real shortcomings in the product.
- Makes it easy for the customer to sign an agreement.
- Ensures all parties fill in all blanks in the contracts and agreements.
- Sends all parties a fully executed version for their records.
- Closing more sales due to a simplified buying process.
- Our legal department is happier that contracts are more consistent.
- Our salespeople prefer it to the old way of paper-based contracts.
I dumped DocuSign because I could not get any customer service from them. They seem to work via email and consistently replied to EVERY customer service request I had with "We were unable to reach you so we will be closing this issue." After the third time they did this (with no email, phone call, or text to me to reach me), I [canceled] my service and looked for an alternative.
eSign Genie was very low cost and offered a free trial. I took them up on it and was "wowed" by their total support. I received LIVE human support immediately and was up and running in minutes. They have been great ever since. I am sold!
eSign Genie was very low cost and offered a free trial. I took them up on it and was "wowed" by their total support. I received LIVE human support immediately and was up and running in minutes. They have been great ever since. I am sold!
2
1. Sales manager
2. CEO
2. CEO
1
Basic internet and software usage experience is all that is required.
- Making it easy for customers to sign contracts
- Ensuring consistency between contracts
- Ensuring all parties execute all parts of the contracts
- It eliminated a LOT of email and phone calls
- It sped up our contract process by days
- We stopped having things "drop through the cracks"
- SaaS agreement execution
- SOW (statements of work) for customer approvals
- Ordering supplies
- Price
- Product Features
- Product Usability
Usability. I needed a solution that would ensure my contracts were completed properly. eSign Genie walks each party, in order, through the fields they need to complete. It then sends the document to the next person in line to sign where they need to, and so on. Perfect!
I looked at many solutions and even "test drove" a few. eSign Genie was the easiest for me to use, one of the lowest cost alternatives, and guided each party step-by-step through was had been a challenging process. So, I would not change a thing about my selection process. I believe it was thorough and objective, and in the end yielded the optimal result.
- Implemented in-house
No
Change management was minimal
This was a simple change. The hardest part is getting the salespeople to get used to going to a new URL to send a contract.
- Finding eSign Genie among the many other alternatives
- Trying out several others before making the decision to go with eSign Genie
I don't even know if they offer "premium support". My "regular support" was excellent, and I don't need any more than what they already include.
Yep, my first contract was sent blank to my CEO (before the customer signed it). I called eSign Genie in a panic. A person (human) answered the phone! She immediately connected me to another live support agent who quickly figured out I forgot to check the box to "enforce signature order" so the blank contract was sent to the customer and to my boss to countersign at the same time.
Support had me straightened out in minutes and gave me a quick lesson to boot! This is great customer service! I have NOT experienced that with many other vendors.
Support had me straightened out in minutes and gave me a quick lesson to boot! This is great customer service! I have NOT experienced that with many other vendors.
- Setting up a new document
- Placing the fields to be completed
- Getting the document to the right parties
- Nothing is very hard to use
- Need to look at the screen before sending to ensure options are set correctly