Overview
What is Foxit eSign?
eSign Genie in Cupertino offers their electronic signature application supporting digital document signing with reusable templates, contract drafting with esignature workflow, embedded online forms, and other features.
Affordable and Flexible Document Signature Package
Great tool
Easy to use and even better customer service
Great, convenient product!
Perfect HIPAA compliant option for electronic documentation!
eSign Genie - Affordable digital signature service
eSign Genie
eSign Genie is a game-changer for e-signatures and document management!
Great customer support and regulatory compliance.
eSign Genie is our go-to for all our important documents!
Best Bang for Buck
User friendly on both ends
Easy to use!
Great product
Simple yet effective eSignature solution at a good price
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
Foxit eSign
$8
Foxit eSign Pro
$25
Foxit eSign Enterprise
Contact Sales
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $8 per month Per sender per month $96 paid annually
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Foxit eSign?
Foxit eSign Video
Foxit eSign Competitors
Foxit eSign Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(67)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Foxit eSign has proven to be a game-changing solution for users across various industries. Users have found this software to be invaluable in simplifying and expediting the process of obtaining electronic signatures, eliminating the need for printing, scanning, and mailing documents. It has been widely utilized in industries such as compliance, clinical research, notary services, insurance, financial services, property management, sales and marketing, and more.
In compliance and document tracking, Foxit eSign has been praised for its ability to manage critical documents and ensure secure signature collection and storage. Users have utilized it to meet the requirements of CFR 21 Part 11 in clinical research studies. Notary businesses have found it especially useful in verifying Covid-19 status and distributing digital versions of documents to multiple parties.
The insurance industry has relied on Foxit eSign to offer clients the ability to sign insurance documents electronically, providing a convenient alternative during times when in-person visits are limited. Similarly, the financial industry has embraced this software as a total solution for all e-signing needs, eliminating the need for physical paperwork.
For small property management companies, Foxit eSign simplifies the process of securing rental agreements by integrating with reservation software. The sales and marketing department finds it valuable in securing quick approvals on proposals and streamlining the contract process.
Users appreciate that Foxit eSign is user-friendly and easy to use. It has saved time by eliminating the need to print, sign, and scan contracts. Moreover, it has played an essential role in improving turnaround time and enabling better social distancing measures in various situations.
Overall, Foxit eSign stands out for its ability to streamline document signing processes regardless of industry or size. Users find it intuitive, efficient, reasonably priced, and supported by excellent customer service. By offering fast, secure, and affordable electronic signatures, this software solves critical problems related to paperwork management while helping businesses transition towards a paperless environment.
Easy to Use Interface: Users have consistently praised the easy-to-use interface of Foxit eSign. Many reviewers have stated that the software's user interface is intuitive and does not require a steep learning curve. Numerous users found it quick and easy to prepare documents for signature and gather the required information.
Customizable Branding Options: Several users have appreciated the ability to customize documents in Foxit eSign, including adding their own branding elements such as logos. This feature has been seen as valuable, allowing businesses to maintain consistent branding throughout their documents.
Responsive Customer Support: The customer support team of Foxit eSign has received high praise from multiple users. Reviewers describe the support staff as responsive, helpful, and quick to resolve any technical issues that arise. Users feel supported and valued by the customer service representatives who understand and address their needs effectively.
Outdated User Interface: Several users have expressed that the user interface of eSign Genie is dated and in need of a refresh.
Slow Loading and Error Messages: Users have reported frustration with the slow loading times of eSign Genie, especially when encountering errors. Additionally, reviewers mentioned that the error messages provided by the software are not informative enough, simply stating "something went wrong" without specifying the cause.
Limited Support Staff: There were complaints about the limited support staff available for eSign Genie, making it challenging for users to get assistance when needed.
Users have consistently praised eSign Genie for its ease of use, professional interface, and effectiveness in coordinating document signing. They highly recommend signing up for the service as it simplifies and streamlines the process of getting documents signed. Users also suggest taking advantage of the support options provided by eSign Genie if any difficulties are encountered. Additionally, users recommend utilizing the free trial account to test out automation features and determine if eSign Genie fits their needs.
Attribute Ratings
Reviews
(1-4 of 4)Best eSign System
- Guides customers through the contract signing process.
- Forwards client-executed contracts to our legal dept for countersignature.
- Sends all parties a copy of fully executed contracts.
- eSign Genie is less expensive than other e-signing systems.
- eSign Genie has actual, LIVE, human support to help assist [in] setting up the process for each document template.
- I can't think of any real shortcomings in the product.
- Makes it easy for the customer to sign an agreement.
- Ensures all parties fill in all blanks in the contracts and agreements.
- Sends all parties a fully executed version for their records.
- Closing more sales due to a simplified buying process.
- Our legal department is happier that contracts are more consistent.
- Our salespeople prefer it to the old way of paper-based contracts.
eSign Genie was very low cost and offered a free trial. I took them up on it and was "wowed" by their total support. I received LIVE human support immediately and was up and running in minutes. They have been great ever since. I am sold!
2. CEO
- Making it easy for customers to sign contracts
- Ensuring consistency between contracts
- Ensuring all parties execute all parts of the contracts
- It eliminated a LOT of email and phone calls
- It sped up our contract process by days
- We stopped having things "drop through the cracks"
- SaaS agreement execution
- SOW (statements of work) for customer approvals
- Ordering supplies
- Price
- Product Features
- Product Usability
- Implemented in-house
- Finding eSign Genie among the many other alternatives
- Trying out several others before making the decision to go with eSign Genie
It's great that they fixed my issue, but what was even better was their attitude. They were all about how they could help me. I have trained many customer support personnel over the 40+ years I have been in business. eSign Genie has trained their support staff very well! They offer world-class support to even small customers like me. DocuSign let me know they didn't care a bit about my business - eSign Genie showed me they cared and truly wanted to make me a happy customer.
Support had me straightened out in minutes and gave me a quick lesson to boot! This is great customer service! I have NOT experienced that with many other vendors.
- Setting up a new document
- Placing the fields to be completed
- Getting the document to the right parties
- Nothing is very hard to use
- Need to look at the screen before sending to ensure options are set correctly
value for money & speedy customer support- must try!
- quick and friendly customer support
- user friendly interface
- value for money
- voiding of contracts
- admin view
- it significantly helped into decreased the time of paperwork completion for new business
- Price
- Product Features
eSign Genie is a Robust, Cost-Effective E-Signature Solution
- Cost of service.
- Ease of use.
- Better mobile phone signature capture.
- Reduced postage costs.
- Improved client satisfaction.
- They offer more varied pricing options than their competitors.
- Drag and drop options when creating templates is very easy to use.
- Best cost for infrequent users.
- The software struggles when you upload certain file types. I've had trouble with Word files which is frustrating since it is one of the most common.
- The software can be very slow to load.
- Because the software is already slow, it can be very frustrating when you encounter an error. You end up waiting and you don't know if something is wrong or if the software timed out.
- The error screen doesn't give you a reason for errors. It just says "something went wrong."
- For my situation eSign Genie is the best option available and using eSign software saves a ton of hassle.
- Due to slow loading times, I would consider an alternative software if they had pricing options that fit my needs.