Esker

Esker

Score 8.8 out of 10
Esker

Overview

What is Esker?

Esker offers their eponymous document automation platform, for paperless ordering and billing, and accounts payable / accounts receivable (AP / AR). It can be delivered as a cloud offering (as Esker on Demand), or on-premise (as Esker DeliveryWare).
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Recent Reviews

Loving my Esker!

8 out of 10
September 01, 2020
I work in the AP Department and we starting using it about 3-4 years ago to help streamline the processing of invoices. It has saved us a …
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Verified User
Employee
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Pricing

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Esker

Esker

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What is Esker?

Esker offers their eponymous document automation platform, for paperless ordering and billing, and accounts payable / accounts receivable (AP / AR). It can be delivered as a cloud offering (as Esker on Demand), or on-premise (as Esker DeliveryWare).

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Google Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.

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Product Details

What is Esker?

Esker is a global cloud platform built to unlock strategic value for finance and customer service professionals and strengthen collaboration between companies by automating the cash conversion cycle. Esker’s mission is to build a foundation that promotes positive-sum growth, increased productivity, improved employee engagement, and greater trust between organizations. Esker’s cloud platform integrates with existing ERP environments, to give businesses the flexibility to connect with any system without having to change the way they work. By developing AI-driven technologies and automating the order-to-cash and procure-to-pay cycles, Esker aims to free up finance and customer service professionals from time-consuming tasks, helping them be more efficient, and enabling them to develop new skills.

Founded in 1985, Esker operates in North America, Latin America, Europe, and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin. The vendor states Esker leverages its culture of innovation, solid financial management, technology expertise, cohesive international organization, strong social commitment, and a HR policy that promotes autonomy and accountability.

Esker Features

  • Supported: AI & RPA-driven Automation
  • Supported: Multiple ERP Integration
  • Supported: End-to-End Connectivity
  • Supported: Mobile Application
  • Supported: Global Management
  • Supported: Customizable User Dashboard & Analytics

Esker Video

Esker Competitors

Esker Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Esker offers their eponymous document automation platform, for paperless ordering and billing, and accounts payable / accounts receivable (AP / AR). It can be delivered as a cloud offering (as Esker on Demand), or on-premise (as Esker DeliveryWare).

Billtrust, Coupa, and Conexiom are common alternatives for Esker.

Reviewers rate Support Rating highest, with a score of 9.5.

The most common users of Esker are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

 (22)

Attribute Ratings

Reviews

(1-17 of 17)
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November 30, 2021

Esker: A User-Friendly Tool For Those Seeking Automation

Verified User
Representative in Customer Service
Building Materials Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I find Esker to be extremely beneficial in keying orders. This allows for a lower risk of error, and expedited order entry. The functionality of the teaching and learning allows for automation. Sometimes, when there is correspondence, it can be bulky in the views. Also, items with higher file sizes can be delayed and sometimes not come through.
March 15, 2021

Esker On Demand is In Demand

Brett Ray | TrustRadius Reviewer
Brett Ray
Information Systems Analyst
Whirlpool Corporation (Consumer Goods, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Esker On Demand is great for Sales Order Processing order creation. We use it with web services. It can make table read calls, test order creations (simulate order), and help with order creation. They are also working on change order management, but if you have multiple order entry methods or touch points, this feature may not be usable for your company.
February 19, 2021

Esker took the pain away

Verified User
Executive in Corporate
Construction Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Esker is perfect for a distributed workforce, it means there is now no where for managers to hide. It also makes answering queries easy as the Accounts Payable team can see where an invoice is in the process and if there are any issues that need to be resolved.
December 10, 2019

Esker has made communicating with customers so easy!

Verified User
Professional in Finance and Accounting
Machinery Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Esker allows us to send automated weekly reminders for any customers who have past due invoices. The customer can easily click into the email and view their account, print any invoices and even pay directly through the site. This process is very user-friendly and allows the customer to handle their account without us having to reach out for payment.
November 21, 2019

Have just used Esker for Accounts Payable.

KW
Kay Wagner
Sr Accounting Specialist
Baker Tilly Virchow Krause (Financial Services, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
For Accounts Payable, invoices used to be submitted via snail mail or email from all of our different locations. Since we have started use of Esker, we have noticed the time it has been saving everyone with processing invoices. It also helps greatly with questions from various vendors that are received on a daily basis.
November 21, 2019

Esker, a great business partner that brings real results.

Chad Molen CSCP, CPIM | TrustRadius Reviewer
Chad Molen CSCP, CPIM
Director Customer Support
Viega LLC (Building Materials, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
The sweet spot for Esker is to automate your order management and A/P paper processes. They also excel if you have error prone processes using AI and machine learning. If most of your ordering and invoicing is already electronic, then your return will be much less.
July 12, 2018

A good product with a few shortcomings

Aubrey Dixon | TrustRadius Reviewer
Aubrey Dixon
Finance Administrator
Arkadin (Telecommunications, 1001-5000 employees)
Score 7 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I would recommend Esker based on the automation of invoice sending - it is very nice to have a tool that not only stores all of the contact info, but sends the invoices out as well. The tracking feature is great to have to see if the submission was successful. I do think that overall it could be much more user-friendly, but once you know what you're doing, it is not hard software to use.
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