Esker

Esker

Score 8.8 out of 10
Esker

Overview

What is Esker?

Esker offers their eponymous document automation platform, for paperless ordering and billing, and accounts payable / accounts receivable (AP / AR). It can be delivered as a cloud offering (as Esker on Demand), or on-premise (as Esker DeliveryWare).
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Recent Reviews

Loving my Esker!

8 out of 10
September 01, 2020
I work in the AP Department and we starting using it about 3-4 years ago to help streamline the processing of invoices. It has saved us a …
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Pricing

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What is Esker?

Esker offers their eponymous document automation platform, for paperless ordering and billing, and accounts payable / accounts receivable (AP / AR). It can be delivered as a cloud offering (as Esker on Demand), or on-premise (as Esker DeliveryWare).

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Google Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.

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Product Details

What is Esker?

Esker is a global cloud platform built to unlock strategic value for finance and customer service professionals and strengthen collaboration between companies by automating the cash conversion cycle. Esker’s mission is to build a foundation that promotes positive-sum growth, increased productivity, improved employee engagement, and greater trust between organizations. Esker’s cloud platform integrates with existing ERP environments, to give businesses the flexibility to connect with any system without having to change the way they work. By developing AI-driven technologies and automating the order-to-cash and procure-to-pay cycles, Esker aims to free up finance and customer service professionals from time-consuming tasks, helping them be more efficient, and enabling them to develop new skills.

Founded in 1985, Esker operates in North America, Latin America, Europe, and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin. The vendor states Esker leverages its culture of innovation, solid financial management, technology expertise, cohesive international organization, strong social commitment, and a HR policy that promotes autonomy and accountability.

Esker Features

  • Supported: AI & RPA-driven Automation
  • Supported: Multiple ERP Integration
  • Supported: End-to-End Connectivity
  • Supported: Mobile Application
  • Supported: Global Management
  • Supported: Customizable User Dashboard & Analytics

Esker Video

Esker Competitors

Esker Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Esker offers their eponymous document automation platform, for paperless ordering and billing, and accounts payable / accounts receivable (AP / AR). It can be delivered as a cloud offering (as Esker on Demand), or on-premise (as Esker DeliveryWare).

Billtrust, Coupa, and Conexiom are common alternatives for Esker.

Reviewers rate Support Rating highest, with a score of 9.5.

The most common users of Esker are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

 (22)

Attribute Ratings

Reviews

(1-17 of 17)
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Score 10 out of 10
Vetted Review
Verified User
We use Esker for Order Processing and Customer Inquiries. Prior to using Esker, we were keying orders manually through a shared queue system. We now use the OCR recognition software Esker uses to eliminate keystrokes and reduce the risk of keying errors. Correspondence with Customer Inquiries allows us to email directly with a customer regarding an order or general issues.
Score 10 out of 10
Vetted Review
Verified User
We use Esker's TermSync portal for collections management. We use it in the credit department to help log collection calls and also send out auto payment reminders on late-payers. We also allow customers to post payments using the site if they wish.
April 22, 2021

Esker Review

Score 8 out of 10
Vetted Review
Verified User
Our credit department uses Esker Document Process Automation to make collection calls. The software has assisted our department with collecting on past due customers while being able to manage and log each and every interaction with the customers. Not only does Esker Document Process Automation send out past due reminder letters, it also allows the customers to print invoices, offset their account balances and make payments!
Brett Ray | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Esker On Demand for NAR Sales Order Processing (Both the OCR function and the one custom RPA) in our contract business channel as well as Fax-to-Email conversion and SAP Outbound faxing. We also use Esker DeliveryWare for AP in Europe and EMEA.
February 19, 2021

Esker took the pain away

Score 10 out of 10
Vetted Review
Verified User
Esker is being used across the entire organization and it has solved the issue of invoices not being appropriately approved and being misplaced. As a business with multiple sites it has meant that the managers can access and approve their invoices from anywhere. It has also given visibility of the process to the Finance team.
September 01, 2020

Loving my Esker!

Score 8 out of 10
Vetted Review
Verified User
I work in the AP Department and we starting using it about 3-4 years ago to help streamline the processing of invoices. It has saved us a lot of time, and the reporting is a great feature!
Score 10 out of 10
Vetted Review
Verified User
Esker is being used by our accounting team for collections management. We use it to help improve our accounts receivables and to communicate with customers easily. We send out automatic weekly statements to customers who have any past due invoices, which gets us on their radar without having to do anything! It is such a convenience.
Score 9 out of 10
Vetted Review
Verified User
Esker is being utilized on 3 teams in our customer service department. It allows users to enter orders quickly and accurately so that CSRs can use their time focusing on other customer issues and concerns. It has reduced human error and overtime. It has the ability to allow users to see their progress and the reporting function is a breeze.
Score 8 out of 10
Vetted Review
Verified User
We use Esker across our whole organization as a means for submitting and processing invoices for payment. Accounts Payable uses Esker the most. The biggest problem we had was having too much paper. Esker helped decrease the amount of paper shuffling by a drastic amount. Esker also helped the AP department move invoices around quicker for internal approvals and payment.
Chad Molen CSCP, CPIM | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Esker On Demand for Sales Order Processing as well as Accounts Payable. It addresses manual entry of customer orders and electronic routing of invoices for approval and posting into our SAP ERP system.
Score 8 out of 10
Vetted Review
Verified User
We use Esker to process sales orders from our customers. There are a couple more departments which use it for processing literature orders and correspondence. Esker has allowed us to process a higher amount of orders in a shorter amount of time.
Score 10 out of 10
Vetted Review
Verified User
We currently use TermSync as our collections and past dues software. This has helped my department to keep our past dues down and collect on some of the slower paying customers. This helps keep out receivable balance down and keep our dealers open to buy.
Aubrey Dixon | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Esker is used by our Billing & Accounts Receivable departments. The billing team uses Esker to store customer contact info & to send the invoices out each month. The accounts receivable team uses Esker to look up contact info, to see when invoices were sent, & to verify that the invoices went through successfully.
Score 10 out of 10
Vetted Review
Verified User
All 5 of our franchises use TermSync for Accounts Receivable Collections. It has virtually eliminated our 90 past due column. The automated past due reminders drive our customers to the portal where they can view their account, print an invoice or make a payment.
February 23, 2018

Esker AP On Demand

Kara Camp | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are implementing Esker AP On Demand in our accounts payable department to streamline processes, increase visibility, and save time and money. Esker will automate our expense invoice approval workflow processes and speed invoice entry and posting.
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