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ESO EHR

ESO EHR

Overview

What is ESO EHR?

ESO Electronic Health Record (EHR) is a web-based patient care documentation and reference system for emergency medical responders and firefighters. It's designed to provide easy access to information about patients' medications, allergies, history, etc. from a tablet while in the…

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Recent Reviews
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Pricing

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What is ESO EHR?

ESO Electronic Health Record (EHR) is a web-based patient care documentation and reference system for emergency medical responders and firefighters. It's designed to provide easy access to information about patients' medications, allergies, history, etc. from a tablet while in the field, and allow…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is ESO EHR?

ESO Electronic Health Record (EHR) is a web-based patient care documentation and reference system for emergency medical responders and firefighters. It's designed to provide easy access to information about patients' medications, allergies, history, etc. from a tablet while in the field, and allow healthcare providers to document patient encounters quickly.

ESO EHR Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(3)

Attribute Ratings

Reviews

(1-1 of 1)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
We utilize ESO EHR across our entire organization to document all patient care, support quality assurance/quality improvement activities, and provide analytics reporting.
  • Exceptional user interface/user experience design that is intuitive and easy to use.
  • ESO, as a company, is deeply integrated into the EMS industry and recognizes customer needs better than competitors.
  • The biggest gap is that doing QA/QI is not scalable or streamlined for a large provider. Managing an effective QA/QI program takes an incredible amount of labor and extra work.
  • The lack of customization and custom fields heavily limits use of ESO EHR to capture new data points for internal quality improvement or research projects.
For most EMS providers, ESO EHR is an ideal solution: It meets 95% of the needs for the typical EMS provider, provides an unparalleled ease of use for field personnel documenting patient care, and is easy to implement and administer. Large EMS systems should carefully consider the limitations of the underdeveloped quality management modules for QA/QI programs. Large or progressive EMS systems with an advanced data analytics/data science capability should be aware of the significant challenges and limitations ESO EHR poses for data use outside of the standard analytics reports.
Billing and Claims Management (5)
N/A
N/A
Real-time eligibility verification
N/A
N/A
Coding
N/A
N/A
Claims management
N/A
N/A
Patient billing
N/A
N/A
Financial Reporting
N/A
N/A
Patient Scheduling
N/A
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Medical Inventory Management
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Electronic Medical Records (7)
62.857142857142854%
6.3
Charting / document management
100%
10.0
Templates
100%
10.0
Fax integration
50%
5.0
Mobile/tablet support
100%
10.0
Integration with other EMR and PM systems
70%
7.0
Customization
10%
1.0
Workflow automation
10%
1.0
Medical Security and Privacy (4)
95%
9.5
Role-based permission levels
80%
8.0
Data backups and redundancy
100%
10.0
HIPAA compliance
100%
10.0
Local mode / networking failsafe
100%
10.0
Workflow and Scale (1)
60%
6.0
Multi-office / multi-physician capabilities
60%
6.0
  • The ease of use for providers to complete documentation has had a very positive ROI.
  • The ease of administering the software has saved significant money and delivered very positive ROI.
ESO EHR won out due to ease of use for providers and for administration. Other vendors had greater ability to do data analysis, quality management, and customization but ultimately were significantly more difficult to learn, use, and administer.
Customer support has been spectacular: Personalized, rapidly available, and very helpful.
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