TrustRadius Insights
Users have had positive experiences with Eurekos, praising it as a great online learning platform that is intuitive and easy to use. The …
Overview
What is Eurekos?
The Eurekos LMS makes it easy to deliver product training that retains more customers and transforms partners into advocates.
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What is Eurekos?
The Eurekos LMS makes it easy to deliver product training that retains more customers and transforms partners into advocates.
Entry-level set up fee?
- $350 Optional
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Adobe Captivate?
Adobe Captivate is an elearning authoring and course design tool (or LCMS). It supports mobile HTML5 content. Captivate’s users are commonly midsized businesses to enterprises. Adobe Captivate includes some prebuilt assets as well as customizable workflows.
Product Details
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- Integrations
- Competitors
- Tech Details
What is Eurekos?
Eurekos is a purpose-built LMS that onboards and continuously engages customers and channel partners. It includes an integrated suite of tools for certification, eCommerce, branded portals, mobile learning, and rapid content. Eurekos aims to make delivering product training that retains more customers and transforms partners into advocates easier.
Eurekos offers a set of tools to create and deliver product training that cover the entire customer journey: before the sale, during onboarding, and ongoing.
· Learning Journeys give customers and partners a guided path to master products.
· Advanced certification tools to manage complex certification programs.
· Branded portals to deliver unique training environments to an unlimited number of customers, each with their own custom content catalogs, e-commerce, SSO, integrations, and even branding, to increase customer engagement.
· Native course authoring to build interactive content that engages customers and partners.
· A smart onboarding engine accelerates product adoption and increases satisfaction.
· Eurekos can be installed on-premise or cloud hosted.
· Its E-commerce solution is flexible enough to mix and match ecommerce models for various groups.
· Eurekos has native integrations with various SaaS systems.
· 100+ languages makes the LMS local to the entire global extended enterprise.
· Integrated security features.
Eurekos Features
Learning Management Features
- Supported: Course authoring
- Supported: Course catalog or library
- Supported: Player/Portal
- Supported: Learning content
- Supported: Mobile friendly
- Supported: Progress tracking & certifications
- Supported: Assignments
- Supported: Compliance management
- Supported: Learning administration
- Supported: Learning reporting & analytics
- Supported: eLearning
- Supported: Assessments
- Supported: Live online learning
- Supported: In-person learning
- Supported: Micro-learning
- Supported: Video learning
- Supported: eCommerce
- Supported: SCORM-compliant
- Supported: Tin Can (xAPI) compliant
- Supported: Social learning
Eurekos Screenshots
Eurekos Video
New Branding Campaign
Eurekos Integrations
Eurekos Competitors
Eurekos Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac, all operating systems |
| Mobile Application | No |
| Supported Countries | all countries |
| Supported Languages | 100+ languages available |
Eurekos Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 10% |
| Mid-Size Companies (51-500 employees) | 80% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(2)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have had positive experiences with Eurekos, praising it as a great online learning platform that is intuitive and easy to use. The software has been commended for its responsiveness and helpfulness in addressing any questions or concerns that arise. Additionally, users have highlighted Eurekos' ability to understand individual business needs and adapt its features accordingly, setting it apart from other learning management system providers. The platform's user-friendly nature and exceptional support from the team make it a preferable choice over other options.
Eurekos has been utilized for various purposes across different sectors. In academic and education organizations, as well as government institutions, it has been employed for knowledge sharing and learning. The platform's content builder tool has proven beneficial for creating courses and familiarizing clients with program information. Furthermore, Eurekos has been used for hosting training sessions and effectively disseminating information. Its centralized cloud-based platform has been valuable for developing training across different departments in a company, regardless of the staff members' locations.
The intuitive nature of the system allows users to quickly start building and editing courses, including loading multimedia content. Eurekos has been praised for its ease of use and over-the-top support in creating xAPI content and analyzing learning data. The platform has also been used for providing blended learning and structured change management projects. Users have appreciated the ability to set up their own online courses easily and creatively.
The features of course creation, curation, delivery, recovery, validation, and feedback have been utilized to assess learners' effort, engagement, and accuracy. Additionally, Eurekos has been used to support end customers with knowledge in a modern and entertaining way. Users have also found the platform's usability and customer service excellent, making it suitable for institutions focused on online learning.
Highly valued support: Users appreciated the assistance and responsiveness of the Eurekos staff, with many reviewers highlighting their willingness to answer questions and provide help whenever needed.
User-friendly platform: Many users found Eurekos to be easy to use and navigate, praising its intuitive interface and straightforward course building process. The platform's user-friendliness was mentioned positively by multiple reviewers.
Flexible learning management system - LMS: The flexibility of the Eurekos LMS was particularly enjoyed by users, as it allowed them to create various types of courses and adapt them to their specific business needs. Several reviewers highlighted this aspect as a key strength of the platform.
Insufficient Challenge: Some users have found the coursework in Eurekos to be too basic and not challenging enough. They express a desire for more advanced content that can truly test their skills and provide a greater learning experience.
Lack of Intuitive Enrollment Feature: Users mention that they find the enrollment feature in Eurekos to be lacking intuitiveness, making it difficult for them to navigate and sign up for courses seamlessly.
No Social Component: A common reason for discontinuing use of Eurekos is the lack of a social component. Users express a desire for features such as instant messaging and topic-based forums to enhance collaboration and interaction among learners.
Reviews
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June 01, 2021
Eurekos enhances our ability to work with LMS
As a service oriented to online learning management, it is excellent that Eurekos takes care of allowing us to apply all possible mechanics to obtain the highest possible learning operations management, which serves for the growth of the infrastructure with which we can carry out learning processes, usually through seminar sessions. Since there have been no problems of any kind during our experience as Eurekos customers, we can affirm that the platform has excellent usability, and will be useful to more than one institution oriented to online learning. We have a specialized and sufficiently explanatory customer service that allows us to work with high caliber learning operations without any inconvenience. Such customer service is highly recommended for future operations.
- With the platform's logistic capability we have been able to design our own management frameworks for the execution of audits, and with the platform's API capability, we have extended them even further at the integration level, so it is now even more seamless when it comes to transporting data from each session to different parts of the cloud.
- Thanks to the platform's ability to integrate with databases of different types of extension, we have even been able to search for different external auditing services that could be used to improve the quality of our labor management and, based on this, work with a much broader information structure.
- Eurekos has functions that allow us to automate the traffic of content that we manage within the platform, and the best thing is that such content is easily exportable to different services, further expanding the scope of these, and therefore also our results.
- Student information can be managed through e-mail services, which in terms of interaction makes them feel much more in tune with the institution, and helps to make communication patterns generally much more effective.
- In the case of working with electronic audits, Eurekos is excellent for creating analyses involving large amounts of data about academic administration that can be configured even at smaller levels to work with individual students.
- Eurekos allows the investigations within the audits to be completely automated, which basically leaves us only with the task of collecting the information obtained in these, demonstrating enormous flexibility in working with forms.
- When we need to work with some kind of tools, usually those that specialize in gamification operations, it costs us a lot to extract the data in these platforms to send them to Eurekos, mostly because if we do not make the extractions in a certain amount of time they are permanently deleted.
- In case we are not working with guidelines that involve a high structural level, or at least adequate planning, the work becomes disorganized, especially if we are not using a format that allows our staff to respond quickly.
- In terms of templates, Eurekos does not have a sufficient number of templates to be able to do better analysis in the area of employee engagement, which leaves us with the need to look for external templates to be able to work properly in our analysis.
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9.4
- Eurekos represents 20% of our current revenue from our work operations, which makes it a very necessary service for the company in terms of return on investment.
- This return on investment prior to the use of Eurekos as a core LMS service was quite low, leaving our past ROI margin at only 3%.
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