Eventbrite

Eventbrite

Score 7.6 out of 10
Eventbrite

Overview

What is Eventbrite?

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences.

The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email...

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Recent Reviews

Great tool & easy to use!

8 out of 10
May 27, 2022
We help our clients manage their Eventbrite accounts, ensure it's a smooth process for their end users and maintain the integration with …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is Eventbrite?

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences. The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.eventbrite.com/organizer/pr…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Lobby Track?

Lobby Track is visitor management software from Jolly Technologies.

What is Planned?

Planned, from the company in Montreal, is an event planning platform for corporations offering tools for discovery, booking, invoicing and reporting.

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Product Demos

Eventbrite: The destination for experience makers
00:31
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Product Details

What is Eventbrite?

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences.

The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website or through integration with social media sites including Facebook, and real-time sales data aims to help event planners assess attendance and profit.

The platform includes powerful discovery channels and robust marketing tools, which, according to the vendor, facilitate high conversion rates. Eventbrite's goal is to help users zero in on the most interested event-goers and sell more tickets to their events.

Eventbrite Features

  • Supported: Ticketing
  • Supported: Registration
  • Supported: Event Management

Eventbrite Screenshots

Screenshot of Organizer Resource BlogScreenshot of Facebook IntegrationScreenshot of Mobile OptimizedScreenshot of Organizer AppScreenshot of Event Dashboard

Eventbrite Video

Eventbrite: The destination for experience makers

Eventbrite Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesCatalan, Dutch, English, French, German, Italian, Portuguese, Spanish

Eventbrite Downloadables

Frequently Asked Questions

Bizzabo, Cvent Event Management, and RegOnline by Cvent (Discontinued) are common alternatives for Eventbrite.

Reviewers rate Usability highest, with a score of 10.

The most common users of Eventbrite are from Small Businesses (1-50 employees).
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Comparisons

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Reviews

(1-25 of 56)
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Score 1 out of 10
Vetted Review
Verified User
I am rating this service as low as possible. We were planning a spaghetti dinner and needed the information for buying decisions. The email counts did not line up with the reported counts. I have the spreadsheets From Eventbrite as we moved through the process. There were many numeric swings, on was even less than the previous download. I also received reservations after the event was showing sold out.
Score 8 out of 10
Vetted Review
Verified User
Eventbrite is a great tool for a variety of different sized clients and also a variety of industries. We've had success in setting this up and maintaining it for clients who are on the smaller side with just a few events a year and we've also had ones that are much larger offering many more sessions/events annually. We've also been able to successfully scale the type of events that our clients have needed because of the offerings within Eventbrite.
Score 9 out of 10
Vetted Review
Verified User
Eventbrite is very user-friendly and such a great tool for free events or events that have a small ticket price. The ability to have a headcount of attendees ahead of time as well as streamline their check-in process using my iPhone and the Eventbrite app has been an absolute game-changer. For larger events or events that have a high ticket price, I cannot recommend Eventbrite due to their fee structure. Even after signing up for an annual contract, I still was experiencing very high Eventbrite fees that made it hard for me to justify the service. Even with the ability to pass the fees on to the attendees, I feel that their fees are too high.
Ori Blitstein | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Overall, Eventbrite is the gold standard and should be the benchmark any event producer--physical or digital--should base their decision on.

Well suited for small- to medium-scale events with fewer than four ticket types.

Not well suited to large, multi territory, data intensive events. For the level of effort to customize Eventbrite, it's worth considering a more rigorous enterprise solution.
Richard Chen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We're a nonprofit organization so we have a very lean time, labor, and money so the super easy self-explanatory nature makes it easy for our team to admin an event. The simple UI [of Eventbrite] keeps our focus on the event and avoids any headache-inducing tech hurdles. There're just enough user roles to handle multi-staffer admin.

A less appropriate situation is an event that is huge in complexity with a custom workflow and processing which Eventbrite's not built to handle in-house such as multi-step registration, multiple item and category all-select options during registration, multi-event type (not just physical or ticket but virtual goods tracking), more HootSuite-like social media refinery, etc.
Ashley Correll, CMP | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
There is a lot of great functionality and it's easy to use as an organizer. However, our event attendees have found it to be a little confusing to sign up -- especially when they are trying to sign up someone else for the event and are not attending themselves. I believe the platform was designed for "ticketed" events -- particularly where this would get you into the event or allow you to show proof of purchase. For our events and training classes, the word ticket isn't really appropriate.
Score 10 out of 10
Vetted Review
Verified User
We use Eventbrite for free events, as it is the best way for us to manage our guest list and communication! Our biggest hurdle with Eventbrite is our gala, which we have to use a different service for because it has better integration for silent auctions. We also moved our golf tournament away from Eventbrite for the same reasons.
David S. Levine, CFRE | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Eventbrite is well suited to creating easy-to-respond-to ticketing/registration for events. If you want to spend little time on creating the registration and most of your time on the event itself, Eventbrite is for you. If you're looking for something heftier for your event - perhaps something that includes the ability to make donations, do auctions during the event itself. You'll need to look to something like OneCause, 501Auction, or GiveLively.
February 12, 2020

Eventbrite for nonprofits

Shaelina Holmes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
There really isn't a better event manager platform out there! It's worth the price per ticket, and passing off the Eventbrite fees to the customer/donor seems to work really well. Many times, guests will say that they discovered our event through Eventbrite - free marketing is great!
Score 9 out of 10
Vetted Review
Verified User
This software is very well suited for a variety of larger events, like lectures and performances. I have appreciated setting it up and allowing it to run around the clock for our participants, which ultimately provides a smoother experience. However, I probably wouldn't recommend it for events where you're expecting a smaller audience. It can take a while to set up exactly as you'd like, and it may not be worth the time if you're expecting 30 people or less (depending on how much info you're trying to gather, of course).
Score 8 out of 10
Vetted Review
Verified User
While Eventbrite is really quite good for both individual and multiple-purchase ticket purchases, and we have used both, it is our experience with sponsors and group registrations that they need group tickets best handled through a personal registrar due to a lot of ticket changes that can't be self-administered easily online by the buyers.
Score 9 out of 10
Vetted Review
Verified User
Eventbrite really helps with customization for different events. They also allow you to keep events private (by invite-only) or open it up to the public. Which, they help advertise to their wide database. We enjoy the different features and reports that are available to our organization. We do all free events, so it is nice to have a ton of resources through Eventbrite.
Joshua Melder | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
In a business setting, I have enjoyed the simplicity and tracking abilities for multi-customer events. However, I would probably recommend Eventbrite outside of the corporate world. I think Eventbrite works much better for individual events or specific events that will track people from several locations (instead of one to a few companies). Overall, I like the experience and find the user interface inviting and easily understandable for new users interested in events.
David Bonilla | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Eventbrite is a great platform, especially for companies hosting small to mid-size events that have free entry or a low-cost ticket. It's free to use except for fees on ticket sales. Eventbrite also targets its own users with your events if they have attended similar events. This is a great feature especially for companies still learning how to generate more attendance to their events. I'd say the downside to Eventbrite really comes in when you start hosting larger events with paid tickets. The fees begin to add up to a sizeable chunk of change.
Dan Offer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Eventbrite would be well suited to those looking at ticketing solutions for:
  1. Festivals - So for example, a local festival that happens annually or semi-regularly.
  2. Music gigs - ad-hoc festivals.
  3. Beer, cider or wine events.
  4. Local events - including those sold virally through social media.
  5. IT or networking events.
David Steininger | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Eventbrite is great for almost any application where you need to sell tickets online and check-in attendees at the event. If you have a low attendance event or don't need to verify a guest's payment status, then you can find more affordable registration/RSVP solutions. Our concerts and musicals hosted by the School of Music are a great fit for Eventbrite, but events like our invitation-only "Brunch with the President" or free Homecoming activities (it's great, but not necessary that you RSVP) are better suited for simple web forms.
Renea Hanks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Eventbrite is well suited for:
  • Small businesses who are bootstrapping (Eventbrite built a billion dollar company bootstrapping.)
  • Anyone wanting to create a live event.
  • Organizing any event where you want to track your attendees and have the ability to follow up well.
Eventbrite is not well suited for persons/companies who want to charge for an event but don't want to pay a fee for it. Eventbrite is free as long as your event is free. That's fair enough to me!
Jared DeLong | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Eventbrite is great for free events especially because it's completely free to use. They only charge fees for ticketed events, which is pretty significant. One improvement they could make is lowering their ticket fees. Eventbrite is also great for someone who needs to quickly get an event page up and isn't looking for a ton of customization.
October 04, 2019

Smart Product

Emily Hammell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Eventbrite is great as an event ticketing platform that ensures all your info is in one place. You can also add custom fields to gather info about attendees. It's very convenient compared to getting RSVPs via email or phone, which the company was doing previously and was hugely inefficient. We did run into a problem with the event being public. There's no way to allow your URL to be accessed and to RSVP without your event showing up on public searches. We had members of the public attend our company-only event.
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