Name: Everbridge Mass Notification
Rating: 8.3 (12 reviews)
Author: Everbridge

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

Flowchart

Development

Association Management

Business Intelligence (BI)

Collaboration

Enterprise Legal Management

Risk Management

Streaming Analytics

Workflow

Enterprise

Accounting

Accounts Receivable

Crypto Asset Management

Crypto Tax

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

AI Governance

Cloud Storage

Custom Software Development Services

Data Center Virtualization

Data Fabric

Fraud Detection

IT Service Providers

Identity Verification

Integration Platform as a Service (iPaaS)

Intranet

Load Testing

Managed File Transfer (MFT)

Managed Private Cloud

Network Performance Monitoring

SaaS Management

Software-Defined WAN

System Monitoring

Time Series Databases

User Activity Monitoring

Web Portal

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audio Editing

Content Management

Contest Management

Email Marketing

Gamification

Marketing Automation

Personalization Engines

Press Release Management

Product Sampling

Social Media Management

Survey & Forms Building

Video Editing

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead-to-Account Matching and Routing

Product Configuration

Sales

Architecture

Construction Workforce Management

Inventory Management

Last Mile Delivery

Loan Servicing

Moving Software

Oil and Gas

Physical Therapy

Vertical-Specific

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### Emergency Communication Strategies
Users consistently highlight Everbridge Mass Notification's emergency communication strategies as a key strength, emphasizing its ability to swiftly and effectively disseminate critical information during emergencies. The platform's robust features and user-friendly interface enable quick response times and ensure that important alerts reach the intended recipients promptly. Additionally, users appreciate the platform's reliability and the comprehensive support provided by the customer service team, enhancing the overall emergency communication experience.

### Safety and Security Alerts
Users consistently praise Everbridge Mass Notification for its robust safety and security alert capabilities. The platform's ability to swiftly notify employees and travelers of potential life-threatening events with ease has garnered positive feedback. Reviewers highlight the efficiency and speed of Everbridge in delivering critical safety alerts, ensuring that important information reaches recipients promptly. Additionally, users appreciate the straightforward response options provided by the system, enhancing the overall effectiveness of safety notifications. The feature allowing users to share their location for receiving relevant alerts further adds to the platform's utility in ensuring public safety.

### Weather and Natural Disaster Notifications
Users consistently highlight Everbridge Mass Notification's effectiveness in weather and natural disaster notifications. They appreciate the platform's ability to swiftly inform faculty, staff, and students about weather-related closures, ensuring their safety during inclement conditions. The tool's capacity to provide timely alerts regarding natural disasters like fires and emergencies in specific campus areas has been particularly valuable. Additionally, users find the system's scalability beneficial for notifying both large populations and smaller groups about severe weather events, closures, and delays.

### Employee Notification Systems
Users consistently praise Everbridge Mass Notification's employee notification systems capabilities. They appreciate the ease of contacting all employees, including contractors, with just a single input, especially during emergencies like in-house accidents or severe weather conditions. The system's ability to quickly notify employees, regardless of their location worldwide, has been a significant advantage for organizations with global operations. Despite some minor issues reported with accuracy for traveling employees at airports, the overall sentiment remains positive towards the efficiency and reliability of Everbridge's employee notification systems.

### Group Messaging and Alerts
Users consistently highlight Everbridge Mass Notification's effectiveness in group messaging and alerts. They appreciate the platform's simplicity in creating and managing groups, allowing for quick and targeted communication with employees or specific groups of people. While some users find the process slightly tedious and the terminology questionable, overall, the consensus leans towards the platform being efficient and fast in delivering notifications to large groups. The ability to customize messages, create templates, and send out alerts with ease is a strong point for users utilizing Everbridge Mass Notification for group messaging and alerts.

### Communication Channels (Email, Text, App
Users have expressed mixed feelings about Everbridge Mass Notification's communication channels (email, text, app). While some appreciate the efficiency and speed of notifications through various channels, such as email and text, others find the app's functionality lacking and prefer more traditional communication methods. The ability to reach employees without company email addresses has been highlighted as a positive aspect, but concerns about the app's simplicity and limited customization options have also been raised. Ultimately, the consensus seems to be that there is room for improvement in optimizing the communication channels provided by Everbridge Mass Notification.

### Organizational Communication Tools
Users consistently praise Everbridge Mass Notification for its ability to enhance organizational communication within an organization. The platform's organizational communication tools are highly regarded for their efficiency in reaching various members of the team promptly and effectively. Reviewers highlight the system's flexibility in choosing delivery methods, making it a valuable asset for disseminating specific information quickly. Additionally, Everbridge's integration with internal ITSM technology ensures glitch-free and prompt communication, particularly during emergent incidents. The consensus among users is that Everbridge Mass Notification's organizational communication tools play a vital role in facilitating smooth and comprehensive communication within the organization.

### Event and Facility Management
Users consistently highlight Everbridge Mass Notification's event and facility management capabilities as a key strength of the platform. They appreciate the ease of quickly disseminating notifications to specific groups or all team members with just a few clicks. The ability to manage scenario-based events, create templates, and integrate with HR databases for up-to-date contact information further enhances the efficiency of event and facility management processes. Additionally, users find the system's community engagement features valuable for special events and festivals, streamlining communication and coordination efforts across different facilities.

### Contact Management
Users consistently praise Everbridge Mass Notification's contact management capabilities. They appreciate the ease of contacting various members within their organization, especially during critical situations like natural disasters. However, some users find the management of contacts cumbersome, particularly when dealing with individuals who belong to multiple organizations. Despite this minor drawback, the majority of users find Everbridge's contact management system to be reliable and efficient in reaching out to employees across different platforms.

### Community and Resident Alerts
Users consistently highlight Everbridge Mass Notification's community and resident alerts as a vital tool for reaching all citizens promptly, especially during critical events and natural disasters. The system's scalability allows for efficient communication with both large municipalities and smaller groups, enhancing community engagement and ensuring timely dissemination of important information. Users appreciate the ease of use in managing alerts and the platform's continuous development to meet evolving communication needs. The ability to create templates for planned notifications and the streamlined process for sending alerts, including IPAWS integration, are particularly valued features that contribute to the system's effectiveness in keeping residents informed and safe.

### University and Campus Safety
Users consistently highlight Everbridge Mass Notification's effectiveness in enhancing university and campus safety through its versatile messaging capabilities and prompt notifications during emergencies. The integration of various communication channels, such as campus TVs, website banners, text messages, and emails, has significantly improved response times and streamlined emergency procedures within the university setting. While some users mention minor challenges in navigating the Everbridge University platform, the overall sentiment remains positive towards the platform's contribution to ensuring a safe campus environment for students, faculty, and staff.

Users have provided several recommendations for Everbridge based on their experiences with the product. The most common recommendations include spending enough time analyzing your use and determining the number of credits you need to purchase. Users believe it is important to carefully evaluate their needs before making a decision. Additionally, users recommend looking into Everbridge's competitor, Everbridge, for an enterprise solution as they are a well-known leader in the Mass Notification space. They also suggest taking advantage of Everbridge's app, as it provides convenience and ease of use for sending notifications. Overall, users have found Everbridge to be an excellent tool for all types of notifications, including emergency email and sms/texting. They appreciate the access to support personnel and the solution's flexibility in meeting their needs. Users also emphasize the importance of setting up the product correctly initially and recommend exploring alternatives and seeking feedback from other users when comparing mass notification systems.

Flexibility and Reliability: Users appreciate the flexibility and reliability of the app, as it allows for different situations and ensures that emergency messages are received. Several users have stated that they rely on the app to send notifications in various ways, such as call, email, and text, making it convenient for recipients.

Ease of Use: The ease of use is highly valued by users. They found it intuitive and caught on quickly after a demo. Many reviewers have praised the user interface, describing it as intuitive and straightforward, which makes it easy for them to navigate and send notifications.

Mass Notifications: The ability to send out mass notifications quickly and efficiently is highly valued by users. They find the app efficient and fast, allowing for quick communication and notifications during emergencies. Some users even mentioned using the system for mass alerts to contact each employee with ease and track their responses.

Everbridge is a powerful software tool that has proven to be invaluable in various critical situations. Users have praised its effectiveness in facilitating quick communication and sending timely notifications during natural disasters and other critical events. It has been particularly useful in emergency management programs, allowing organizations to track staff safety and ensure the well-being of residents, employees, and businesses. One key feature that users appreciate is the ability to mass communicate with users across multiple sites during emergency responses. This capability has greatly streamlined the process of notifying employees and ensuring message receipt, benefiting various departments. Additionally, Everbridge serves as a core foundation for risk and security programs, enabling users to quickly reach teammates and make them aware of any event that may impact their health or safety. Another valuable use case of Everbridge is the facilitation of digital IDs for visitors, making it extremely useful for conducting interviews and office gatherings. Users have found this feature straightforward and efficient, eliminating the need for manual identification processes. Furthermore, Everbridge has been utilized for mass public notification during emergencies, centralizing communication channels and reducing response time. This has solved previous communication challenges faced by organizations, allowing them to reach all citizens quickly and effectively. The software has also been used to notify students and faculty of weather delays or closures, emergency notices, as well as student notifications of grant awards. Additionally, Everbridge's capabilities extend to employee notification and redundancy. It ensures better messaging by reaching employees without company email addresses, thus improving internal communications within organizations. Users have also found value in its ability to meet accreditation and legal requirements, ensuring compliance in various industries. Compared to other communication systems, Everbridge offers more sophisticated options that allow users to communicate flexibly in any emergency scenario or to multiple locations. It has significantly improved the speed and accuracy of alerts compared to previous systems. Its streamlined process of sending mass notifications quickly and efficiently enables important messages to be blasted to multiple recipients in a timely manner. Moreover, Everbridge's versatility extends beyond emergencies, as it has proven to be a valuable tool for organizations in non-crisis situations as well. Users appreciate the ability to easily communicate with clients and companies by creating templates and groups for quick messaging. Lastly, Everbridge has played a crucial role during the COVID-19 pandemic, enabling quick communication of emergency issues to field teams and facilitating check-ins for teammates. Overall, Everbridge is a reliable software solution that addresses the diverse communication needs of organizations during critical events and day-to-day operations. Its user-friendly interface and robust functionality make it an effective tool for mass communication, employee alerts, responder alerts, and engaging frontline teammates. By providing a centralized platform for communication, Everbridge has filled communication gaps for indigenous communities, ensured better messaging within organizations, and helped organizations meet accreditation and legal requirements. Users have found that the Everbridge app increases response rates from employees, as notifications from the app itself tend to elicit quicker responses. This feature has been particularly beneficial in emergency situations where immediate action is required. Furthermore, users appreciate the sophisticated options and flexibility that Everbridge offers compared to other communications systems. Its ability to notify target employee groups or all employees has kept them informed about various events and incidents. The software's capability to communicate in any emergency scenario or across multiple locations has been instrumental in ensuring effective crisis management. Everbridge's impact goes beyond internal communication. It has served as a method for reaching all citizens quickly and efficiently during emergencies. By centralizing communication channels, it reduces response time and helps organizations fulfill their duty of keeping the public informed and safe. In summary, Everbridge provides a comprehensive solution for timely notifications during critical events and natural disasters. Users have praised its ability to facilitate quick and effective communication internally and externally. From mass public notifications to employee alerts and responder notifications, Everbridge has proven to be a valuable tool in emergency management programs and risk mitigation efforts. Its user-friendly interface, flexible delivery methods, and robust functionality make it a reliable choice for organizations that require fast information dissemination and efficient crisis communication.

Everbridge Mass Notification

Emergency Notification Systems are used to send out mass alerts as part of an emergency communication plan. These alerts may be sent via text message, email, or phone, or broadcast via speakers/sirens or television.

Emergency Notification

Likelihood to Recommend

Support Rating

Everbridge provides emergency communications software for event monitoring and mass notifications. Everbridge solutions serve emergency response (public sector safety) use cases as well as business and IT operations monitoring and incident management use cases. The company was founded in 2002 and is headquartered in Burlington, MA.&nbsp;

Emergency Notification System

Emergency Notification System software contains features that aim to efficiently alert and notify.

Mass Notification

The system allows for the quick and simultaneous delivery of emergency notifications to a large number of recipients.

Multi-Channel Delivery

Notifications can be sent through various channels such as SMS, email, voice call, mobile app, social media, etc., to reach recipients across different platforms.

Customization and Templates

Users can customize the content and format of emergency notifications and have access to pre-built templates for commonly used messages.

Geo-Targeting

The system can send notifications to specific geographic areas, allowing for targeted alerts in specific regions or zones.

Multi-Language Support

Supports sending notifications in multiple languages to accommodate diverse recipient demographics.

Emergency Contacts Database

Stores and organizes contact information for recipients, allowing for easy management and retrieval of contact details during emergencies.

Two-Way Communication

Enables recipients to respond to notifications or provide feedback, allowing for interaction and further information exchange during emergencies.

Notification Reporting and Analytics

Provides data and insights on notification delivery, recipient engagement, and response rates for evaluation and improvement purposes.

Integration with External Systems

Allows for integration with external systems such as weather monitoring systems or security systems to trigger automatic notifications based on specific events or conditions.

Mobile Notifications

Supports mobile devices and provides mobile apps for users to send and receive notifications on the go.

Ventiv IRM

Fusion Risk Management

Lytx

Everbridge Mass Notification 2022-02-24 13:44:58

Microsoft SharePoint

Send Social Media

LoopUp

Group Business Continuity Manager CBCI

Everbridge Mass Notification 2017-12-14 06:33:06

Everbridge Mass Notification 2020-01-08 13:35:29

Everbridge Mass Notification 2019-12-18 15:00:06

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Enough time

Document storage

Attractive interface

Customer support

Email notifications

Not helpful

Easy to use

Ease of use

Send a message

Training time

Ability to communicate

Customizable fields

Real time

Data points

Desk phone

Home

Emergency Notification Systems

We use Everbridge Mass Notification to communicate to our front-line teammates for weather, security, safety incidents that may impact them. Through the COVID pandemic, we have used the tool to record symptoms of teammates or positives to track and screen teammates.

Multiple modality to get in touch of teammates.
Easy to use software.
Customizable fields and data points.

Reporting.
SMS issues / cost of SMS.
Customer Support.

Stability / software uptime and delivery time.
Customization of processes.
Crisis reports.

Allowed us to navigate through the COVID pandemic (daily check-ins).
Provides a way to communicate to impacted employees due to weather events.
Can take a significant amount of time for setup and integration.

Everbridge Mass Notification is used primarily as a tool for Business Continuity - to alert members of staff of potential or realized threats to the normal operation of the business. It is used for our global operations (UK, Bermuda, and the US) so the threat landscape is varied. Everbridge is also used by IT on a more regular basis as a secure means of communicating with staff and clients individually regarding their security profiles and, on an ad hoc basis, to inform staff and clients more generally of disruption to IT services.

Provides the ability to communicate with a wide population in a very short amount of time and records the responses in real time
Enables communication to be conducted 'on the move' via the ManageBridge App
Is incredibly easy to use

The Broadcast Duration for email notifications is limited to 24 hours. This is NOT helpful in conducting test notifications as staff are not given enough time to verify their details by acknowledging the message. In a real emergency this timescale would be excessive, but for testing, it is limiting. Surely the 'window of opportunity' can be extended to 72 hours or beyond?
It would be useful if it offered a document storage facility from which critical documents could be selected for distribution rather than the user having to select them from their own storage locations (and upload them) each time that they are required.

Positive in that we feel extremely confident of being able to communicate with staff quickly and effectively in an emergency situation.
Is an excellent tool for IT in their communications with staff on a secure and confidential basis.

Everbridge Mass Notification, in our jurisdiction, is used as the main emergency notification system for the public. We use it to publish our traffic alerts and other important information to social media (via the ingestion feature) Nixle (Community Engagement) as well as IPAWS. This allows us to easily push a message out to the public with one message sent to many different forms of media at one time. This saves us time and energy.

Ease of use. If you can operate email, you can send a message. It cuts down training time.
Ease of signing up. You can either text in or log in.

Ease of signing up
Conditions and notification sending

Connecting with the public is very important. Everbridge gives us the freedom to go direct to them, without a cost to the receiver.

Everbridge helps our large company—a company with many tiers of worker type: consultant, full-time employee, work at home, intern, etc.—keep track of everyone's contact information and everyone's location. It is especially good because of how we can send out notifications to ask people periodically to update not only their office number including extension but they're departments that they are working under, which is what we sometimes could have a hard time knowing.

Segments people by location
Has everyone's updated desk phone number

Has positively helped us organize numerous employees from acquisitions.
Has positively helped us keep track of our numerous location unique names.

Everbridge Mass Notification

Overview

What is Everbridge Mass Notification?