Name: eVoice
Rating: 9 (8 reviews)
Author: Ziff Davis Inc

Help Desk

Web and Video Conferencing

Customer Support

Learning Management

Education

AI Document Creation

Business Intelligence (BI)

Calendar

Collaboration

Environmental, Social, and Governance (ESG)

Enterprise

Accounting

Financial Planning and Analysis (FP&A)

Merger and Acquisition

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Job Board

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Server

Blockchain Analysis

Cloud Management

Cloud Storage

Composable Infrastructure

Container Security

Data Center Backup

Data Integration

Electronic Data Interchange (EDI)

Enterprise Printing

Event Monitoring

Fraud Detection

Function as a Service (FaaS)

Industrial IoT

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

Managed Detection and Response (MDR)

Managed Security Service

Mobile Device Management (MDM)

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

SQL Server Performance Monitoring

Secure Web Gateway

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Creative Management

Customer Advocacy

Email Marketing

Influencer Marketing

Market Research

Marketing Automation

Marketing Resource Management

Mobile Marketing

Social Media Management

Survey & Forms Building

Tag Management

Web Analytics

Marketing

Interactive Whiteboard

Project Management

Professional Services

Call Recording

Customer Relationship Management (CRM)

Sales Dialer

Sales

Application Security

Cloud Security Posture Management

Security

Card Management

Clinical Data Management

Donor Management

Text Analysis

Warranty Management

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Grasshopper

GoTo (formerly LogMeIn)

Phone.com

Google Voice

Google

Zoom Phone

Zoom

OpenPhone

Zoho CRM

Zoho

Nextiva

8x8 Work

8x8, Inc.

Google Hangouts (Classic)

Discontinued Products

RingEX

RingCentral

GoTo Connect

Fuze

Cisco Unified Communications Manager (Call Manager)

Cisco

NetFortris (discontinued)

For business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.

Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

Solo

Partner

Small Business

Phone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.

Basic Users

Plus Users

Pro Users

Lice Receptionist

IP Phone Connection

Phone Numbers

Global Phone Numbers

International Dialing

eVoice

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

jayyunwon12's Webcam Video from April 12, 2012 05:27 PM

Evoice Demo Preliminary Video

Call That Number Demo Video | Call That Number | eVoice For Small Business Phone System

Likelihood to Recommend

Call Management

VoIP system collaboration

Mobile apps

Answering rules

Call recording

Call park

Call screening

Message alerts

Video conferencing

Audio conferencing

Video screen sharing

Instant messaging

Mobile app for iOS

Mobile app for Android

j2 Global, Inc. (NASDAQ: JCOM) provides Internet services through its two divisions: Business Cloud Services and Digital Media.

The Business Cloud Services Division offers Internet fax, virtual phone, hosted email, email marketing, online backup, unified communications and CRM solutions. Core cloud service brands include eFax®, eVoice®, FuseMail®, Campaigner®, KeepItSafe® and Onebox®. j2 Global's messaging network spanning 49 countries on six continents.

The Digital Media Division, created with j2 Global's November 2012 acquisition of Ziff Davis, Inc., offers trusted news and reviews of technology products on its web properties, which include PCMag.com, ExtremeTech.com, ComputerShopper.com, Toolbox.com and Geek.com. The Digital Media Division also operates BuyerBase®, an advanced ad-targeting platform; LogicBuy.com, a leading provider of online deals; and Ziff Davis B2B, a leading provider of research to enterprise buyers and leads to IT vendors. 

As of December 31, 2012, j2 Global had achieved 16 consecutive fiscal years of revenue growth. For more information about j2 Global, visit www.j2global.com.

Ziff Davis Inc

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Ability to enter rules to route calls to main number or other extensions in case of absence

Automatic recording of inbound and outbound calls

Ability to hold calls in virtual location and subsequently access from any phone in system

Ability to block numbers or send calls directly to voicemail

Receive SMS and email message notifications for voice and fax messages

Team collaboration via cloud phone system

Audio conferencing credentials for all on the system.

Users are able to share their screens with other meeting participants on video conference calls.

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

eVoice 2022-11-25 12:31:46

Avaya IP Office

Onebox 2015-10-30 15:59:46

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Its auto-attendant, call forwarding feature, ability to select a toll-free number, and music on hold will make your company sound like a great professional platform. This is a robust platform without having the trouble of using it on one device only makes it a great pick for my company. Most of all, it is easy to use.

Low Pricing.
Ease of use.
Professional voicemail.

User interface could be better.
Customer support could be upgraded.
Voicemail transcription could be better.

Value for money.
Great option regarding ROI.
It creates a better way to connect.

Onebox is used across the whole organization to provide custom call routing and hunt group scheduling.

Very detailed scheduling for call routing. You can schedule a different hunt group every 15 minutes or more granular if you choose. It is flexible enough to meet the needs of any organization.
Personal attendant. You can customize the message and customize which number is displayed, either your number or the number of the caller.
Setting up hunt group is very easy. You can also customize how the numbers in the hunt group are called. You can set up sequential dialing or "blast" dialing. You can also get as granular as setting up how many rings it will try for each number before continuing on.

The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.

It has given us a central communication point for a geographically diverse workforce.
It gave us the ability to start an inbound help desk call center without purchasing a separate product.
We use the conference bridges for better collaboration across our organization.

eVoice
Formerly Onebox

Overview

What is eVoice?