Help Desk

Web and Video Conferencing

Customer Support

AI Chatbot

Beta Testing

Continuous Integration

Development

Attendance Tracking

Career Center

Education

Business Intelligence (BI)

Collaboration

Data Extraction

Office Suites

Streaming Analytics

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

FinTech

SaaS Spend Management

Finance and Accounting

360 Degree Feedback Software

Applicant Tracking

Corporate Learning Management

Freelance Management

HR Compliance

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change and Configuration Management

Cloud Storage

Container Management

Digital Experience Monitoring (DEM)

Disaster Recovery

Enterprise Flash Array Storage

Fraud Detection

IT Service Providers

Integration Platform as a Service (iPaaS)

IoT Security

Message Oriented Middleware

Modular Storage Area Network (SAN)

Network Performance Monitoring

Open-Source Database

Phishing Detection and Response

Runtime Application Self-Protection

SSL Certificate

Virtualization Management

Web Portal

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Identity Resolution

Marketing Automation

Mobile Marketing

Retail Media Advertising

Social Media Management

Survey & Forms Building

Technology Review

Video

Video Editing

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead-to-Account Matching and Routing

Sales Content Management

Sales Forecasting

Sales

Cloud Security Posture Management

Security

Clinical Trial Management

Geographic Information

OSS/BSS (Operations Support/Business Support)

Online Voting

Retail Management

Vertical-Specific

small

Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

Solo

Partner

Small Business

Grasshopper

VoIP

Cloud PBX

Call Management

VoIP system collaboration

Mobile apps

Hosted PBX

Multi-level Interactive Voice Response (IVR)

User templates

Call reports

Directory of employee names

Answering rules

Call recording

Call park

Call screening

Message alerts

Video conferencing

Audio conferencing

Mobile app for iOS

Mobile app for Android

Video screen sharing

Instant messaging

GoTo (formerly LogMeIn)

Phone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.

Basic Users

Plus Users

Pro Users

Lice Receptionist

IP Phone Connection

Call Recording

Phone Numbers

Global Phone Numbers

International Dialing

Phone.com

large

medium

Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

Starter

Standard

Premier

Google Voice

Google

RingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.

Essentials (up to 20 users)

Premium

Ultimate

RingEX

RingCentral

OpenPhone, a business phone service from the company of the same name in San Francisco, adds work phone numbers to existing devices. No new hardware required; all that's required is an app. Extended services include a lightweight contact management CRM, and customer service team management (e.g. shared inbox) features.

Business

OpenPhone

Zoom Phone

Zoom

Top Rated 2023

CloudTalk Essential

CloudTalk Custom

CloudTalk Expert

CloudTalk Starter

CloudTalk

Contact Center

Contact Center Software

Workforce Optimization (WFO)

Agent dashboard

Validate callers

Outbound response

Call forwarding

Click-to-call (CTC)

Warm transfer

Predictive dialing

Interactive voice response

REST APIs

Call scripts

Call tracking

Multichannel integration

CRM software integration

Inbound call routing

Omnichannel inbound routing

Recording

Quality management

Call analytics

Historical reporting

Live reporting

Customer surveys

Customer interaction analytics

Automatic speech recognition (ASR)

Natural language processing for IVR

Voice (phone)

SMS/Text

Mobile applications

Intelligent call routing

CloudTalk.io

8x8 Work

Likelihood to Recommend

Likelihood to Renew

Availability

Performance

Usability

Support Rating

Online Training

In-Person Training

Implementation Rating

Configurability

Product Scalability

Ease of integration

Vendor pre-sale

Vendor post-sale

Contract Terms and Pricing Model

8x8, Inc.

Google Hangouts (Classic)

GoTo Connect

For business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.

eVoice

Operating Systems	Unspecified
Mobile Application	No

eVoice

What is eVoice?

Grasshopper

What is Grasshopper?

Phone.com

What is Phone.com?

Call That Number Demo Video | Call That Number | eVoice For Small Business Phone System

Evoice Demo Preliminary Video

Grasshopper

Phone.com

Google Voice

RingEX

OpenPhone

Zoom Phone

CloudTalk

8x8 Work

Google Hangouts (Classic)

GoTo Connect

Nextiva

Fuze

Cisco Unified Communications Manager (Call Manager)

NetFortris

No reviews found