TrustRadius Insights
EvolutionX is commonly used to streamline customization of prices and promotions, as well as for quick product and catalog uploads. Users …
Overview
What is EvolutionX?
EvolutionX is a B2B ecommerce solution from ECI Software Solutions, built for distributors, manufacturers, and wholesalers in markets including business supplies, industrial, electrical, plumbing, gas and welding, and medical supplies.
Recent Reviews
How EvolutionX Differs From Its Competitors
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Popular Features
- Product catalog & listings (11)8.383%
- Product management (11)8.282%
- Product variations (11)7.474%
- Branding (11)6.666%
Reviewer Pros & Cons
Pricing
N/A
Unavailable
What is EvolutionX?
EvolutionX is a B2B ecommerce solution from ECI Software Solutions, built for distributors, manufacturers, and wholesalers in markets including business supplies, industrial, electrical, plumbing, gas and welding, and medical supplies.
Entry-level set up fee?
- Setup fee requiredRequired
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
What is Shopify?
Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.
Product Demos
EvolutionX Product Demo - Recurring Orders
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EvolutionX Product Demo - Complex Product Configuration
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EvolutionX Product Demo - Quote Builder
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EvolutionX Product Demo - Analytics
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EvolutionX Product Demo - App Store
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EvolutionX Product Demo - Quicklists
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Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is EvolutionX?
EvolutionX is a B2B ecommerce solution from ECI Software Solutions, built for distributors, manufacturers, and wholesalers in markets including business supplies, industrial, electrical, plumbing, gas and welding, and medical supplies.
The solution enables users to create a shopping experience customers expect with built-in B2B functionality. EvolutionX lets users:
- Restrict what users see by role and catalog
- Create cost centers for budget approvals
- Set up multi-tiered pricing
- View, edit, and create quotes
The solution empowers customers to make the best buying decisions. Ensure what is sold online is entirely a brand's. The software achieves this with:
- Integrated product catalogs
- Automatically updated wholesaler product info and pricing
- Build your own products feature
- Product overlay functionality
It also aims to create smoother data transfers, centralize management, and free up the user's time. EvolutionX has:
- Integrations with the most popular industry ERPs
- Open API
- Thorough developer documentation
The service can also include in-house marketing and web design services. Their team of ecommerce experts offer:
- Fully custom B2B website design
- Growth-driven design services
- Digital marketing campaigns
- Automated ecommerce workflows
EvolutionX Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: Product & Brand Restrictions
- Supported: ChatGPT Integration
- Supported: Customized Search Settings
- Supported: Managed Catalogs
- Supported: ERP Integration
- Supported: HubSpot Integration
EvolutionX Screenshots
EvolutionX Video
EvolutionX Integrations
- HubSpot CRM
- Stripe Payments
- Advancepro Inventory Management
- Akeneo
- Authorize.net
- Avalara
- BlueSnap
- Braintree, a PayPal service
- Cardknox
- Constant Contact
- DDMSPLUS
- Red Falcon
- ChatGPT
- Meta Business Suite
- Google Analytics
- Google Maps API
- Google Ads
- Greenwing Technology
- Intercom
- JumpTrack
- Mailchimp
- Opayo by Elavon
- Shippo
- Trustpilot
- Worldpay from FIS
- PayTrace
- Paya Connect
- Schneider Electric Product Selector
- UPS Shipping
- USPS Shipping
- FedEx Shipping
EvolutionX Competitors
EvolutionX Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
EvolutionX is a B2B ecommerce solution from ECI Software Solutions, built for distributors, manufacturers, and wholesalers in markets including business supplies, industrial, electrical, plumbing, gas and welding, and medical supplies.
Billtrust eCommerce, Adobe Commerce (Magento Commerce), and NetSuite ERP are common alternatives for EvolutionX.
Reviewers rate eCommerce security and Inventory management highest, with a score of 8.4.
The most common users of EvolutionX are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(30)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
EvolutionX is commonly used to streamline customization of prices and promotions, as well as for quick product and catalog uploads. Users have found that the Fusion Data integration in EvolutionX assists in providing SEO-friendly online catalog information, reducing the need for in-house developers. Additionally, the platform enhances visibility into sales processes for both B2B and B2C interactions. The responsive support team of EvolutionX has been praised for providing satisfactory assistance to users when needed.
Businesses rely on EvolutionX to create user-friendly websites for digital market presence and to simplify online ordering and invoice payment processes, which can improve internal operational efficiency. The software offers a user-friendly interface for managing e-commerce content, facilitating product sales, and enhancing customer interactions. Moreover, users find EvolutionX crucial for managing website content, improving customer service, and promptly resolving order-related issues. The availability of immediate support through chat and email is highly valued by users who appreciate knowledgeable and accessible assistance from the EvoX team.
User-Friendly Platform: Reviewers have consistently praised the platform for being user-friendly, making it easy to navigate and utilize its features effectively and efficiently.
Effective Search Functionality: Many users have highlighted the search functionality within the product as a standout feature, appreciating its ability to deliver accurate results quickly and helping them find what they need effortlessly.
Seamless Integration Capabilities: Users have been impressed by the seamless integration capabilities with various other software and services, emphasizing this as a strong point of the platform's functionality that streamlines their workflow seamlessly.
Catalog Merging and Integration Feature: The catalog merging and integration feature was also highlighted as a strong point by users, adding to the platform's appeal due to its ease of use in combining different catalogs efficiently.
Limited Customization Options: Some users have expressed a need for additional theme options to enhance customization and make the platform more visually appealing to their specific needs. They feel restricted by the current selection and desire more flexibility in designing their interfaces.
Order Mangement: Users have encountered challenges with invoice creation and order management, specifically in updating orders once placed.
Difficulty with Updates: Multiple reviewers have highlighted difficulties with the user interface due to frequent updates, which can make it challenging for new users to navigate the system efficiently. The constant changes create a steep learning curve that some find overwhelming.
Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
February 05, 2024
Can't go wrong with EvolutionX!
EvolutionX is our customer Ecommerce platform. We use it to get our customers online to place orders & to pay invoices. Not only does it make shopping with [...] easier for our customers, it helps internal processes by eliminating departments having to spend time enter orders or enter invoice payments for customers.
- UX
- mobile responsive
- customizable features
- Enhancements/Mods (mods being done that dont work for our business)
53.33333333333333%
5.3
85%
8.5
N/A
N/A
83.33333333333334%
8.3
52%
5.2
- Increased online revenue
- Quicker invoice payments
It has helped improve customer satisfaction. Once we get our customers on the site, they tend to like it and use it often.
Yes, we have created videos and other resources for the site that help. We seem to get good search results for people looking for our business.
I have experience on Infor Storefront, EvolutionX is heads and tails above them!
Storefront does not allow for much customization to be done internally and is very vanilla out of the box program. Requires searching tools which EvolutionX has.
EvolutionX is a top tier ecomm platform for B2B in my opinion.
Storefront does not allow for much customization to be done internally and is very vanilla out of the box program. Requires searching tools which EvolutionX has.
EvolutionX is a top tier ecomm platform for B2B in my opinion.
5
Only one primary user (Ecommerce Manager) Customer Service has access to the backend if they need to update quicklists etc. IT has access for support as well.
1
One main in house support for EvolutionX (Ecommerce Manager). Customer Service is available but they do not do much when it comes to troubleshooting on the site.
- Online sales
- new product information
- invoice payments
- Looking at utilizing barcode scanner function for VMI (vendor managed inventory)
- possibly using recurring orders to replace "milkruns"
- Looking at utilizing barcode scanner function for VMI
- Recurring Orders
- ACH invoice payments
January 26, 2024
EvolutionX Is A Great Asset For A Great Price!
I use EvolutionX for product and sales management. I also use it to create and manage our company's web accounts. The business problems the product addresses are problems with purchasing online on websites used by companies in an industry-specific environment, as well as helping to provide ease of use for the website for users who are not tech or web-friendly. The scope of my case is providing an organized way to keep all our accounts logged, as well as sales, product data, and other e-commerce data.
- Providing support articles and timely support.
- Ease of use on their software
- Very organized and user-friendly.
- Providing better times to meet via face-to-face over a video call.
- Quicker response times during hours of operation (i.e. support).
- More efficient turnaround time on projects and work needed done by clientele.
93.33333333333334%
9.3
85%
8.5
100%
10.0
100%
10.0
65%
6.5
- Increased website/SEO presence.
- Increased online revenue.
- Ability to sell more products online.
EvolutionX has helped our organization to improve customer satisfaction. Ever since we purchased their services, our presence on the internet and online customer base has skyrocketed. Prior to using EvolutionX, our organization was struggling in this area. It was one of our goals to fix these areas, and overall, EvolutionX has done a terrific job of doing so.
EvolutionX has helped your company build a larger digital presence and/or improve your online reputation by providing advice, tips, tricks, etc., to help us stay in the market with our competitors. Especially in an industry that does not have a very big online shopping/online web user demographic and/or clientele.
They are affordable, and overall, just really covered all the criteria of what my organization was looking for at the time and even to this day. They are also super helpful with their monthly meeting times where they are interested and show support in helping us succeed and remain a competitor in our industry's market.
1
Marketing & E-Commerce are the business functions that the people who use the platform, EvolutionX in my organization. We all really enjoy using it for web data, analytics, customer viewing, report viewing, and so much more that can be done all from the home screen dashboard. It is a great tool!
3
The people we have are those who work in IT, Marketing, E-Commerce, Digital Marketing, Purchasing, and Pricing.
- Website Development
- Advertising on our website
- Customer Retainment and Usability
- Online selling
- Customer reporting
- We have been able to show marketing banners
- We have been able to link banners
- We have been able to report sales and customer data
- Reporting
- Sales data
- Customer history and retention
No
- Integration with Other Systems
- Ease of Use
They were able to integrate with our company database, known as Eclipse.
I am newer to using this platform and have only been using over a year. I was also not in the process of deciding on this platform to use, but I am happy with it overall.
- Third-party professional services
Kore.
Change management was a big part of the implementation and was well-handled
- Communication
- Data
- Website DNS Records
I did not purchase.
Yes
Yes it was.
When I needed to add product brand logos to our website, the team not only showed me how to do it, but even did it for me since there was a crunch for time on my end.
- Banners
- Reports
- Accounts
- Adding a new branch
- Product Maintenance