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Exclaimer

Exclaimer

Starting at $0.90 per month per user
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Overview

What is Exclaimer?

Exclaimer is a provider of email signature solutions, empowering businesses to unlock the potential of email as a key digital advertising channel. With its tools, organizations can simplify the management of email signatures to deliver consistent branding, promote marketing campaigns…

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Recent Reviews

Great tool!

10 out of 10
February 12, 2024
We use Exclaimer to ensure autosignatures are brand aligned and include all legal disclaimers as well as allowing us to promote marketing …
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Excellent Exclaimer

10 out of 10
December 15, 2023
Incentivized
We use Exclaimer for staff signatures as well as our shared mailboxes and for our charity. We have groups setup and display different …
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standardized signatures

9 out of 10
November 21, 2023
Incentivized
We use exclaimer for all of our outlook signatures for our users. This is beneficial because all of our employees have the same signature …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Starter

$0.90

Cloud
per month per user

Standard

$1.45

Cloud
per month per user

Pro

$1.75

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.exclaimer.com/pricing/?utm_…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $0.90 per month per user
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Product Demos

Exclaimer Product Tour

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Product Details

What is Exclaimer?

Exclaimer is a provider of email signature solutions, empowering businesses to unlock the potential of email as a key digital advertising channel. With its tools, organizations can simplify the management of email signatures to deliver consistent branding, promote marketing campaigns and company news, and gather real-time customer feedback. The company recently launched its new brand to market, with a focus on aligning the brand with the company’s core values, target audiences and long-term strategic goals.

The vendor states that currently 50,000 organizations in 150+ countries rely on Exclaimer for their email signature solutions. Its customer base includes Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards.

Service benefits

  • Takes control and ignites the potential of every employee email signature.
  • Ensures contact information is always up to date with automatic syncing from a directory.
  • Boosts campaigns and drives conversions using banners and icons.
  • Tracks every click to display success in real-time.
  • Keeps every email on-brand and on-point with the right legal disclaimers and compliance messaging.

For more information, visit www.exclaimer.com or follow Exclaimer on Facebook, LinkedIn, and Twitter.

Exclaimer Features

  • Supported: Centrally manages email signatures from one location.
  • Supported: Drag and drop editor to deisgn email signatures.
  • Supported: Elevates promotional messaging with banners and social icons.
  • Supported: Includes functional elements like one click surveys and disclaimers.
  • Supported: Provides rules to apply signatures across roles, departments and locations company-wide or individually.
  • Supported: Automatically syncs contact details with Azure Active Directory or Google Directory.
  • Supported: Grants editing access for teams and employees to update their own details.
  • Supported: Rules around signature application.
  • Supported: Rules for signatures based on email address or domain name.
  • Supported: Multiple signatures available from within their email program making sure they aways sign off in the right way.
  • Supported: Messaging and banners can be placed above the email body for greater impact.
  • Supported: Advanced targeting to deliver the right message at the right time.
  • Supported: Displays feedback and engagement in dedicated dashboards.
  • Supported: A/B testing and performance measurement to give signatures an extra charge.
  • Supported: Monitors and reports on signature imprinting and usage.
  • Supported: ISO, SOC 2 Type II, GDPR, and HIPAA compliant.
  • Supported: Security including 2-factor authorization and 24/7 monitoring service.
  • Supported: Hosted within 12 regional Azure datacenters worldwide.
  • Supported: Datacenter failover if an issue occurs at a regional datacenter.

Exclaimer Screenshots

Screenshot of The drag-and-drop designer to design email signatures.Screenshot of Options to create professional email signature templates in minutes. The signature designer does not require any HTML skills to use.Screenshot of A pre-defined template from the Exclaimer Cloud template library, or professional email signatures can be created from scratch.Screenshot of The Exclaimer Cloud Outlook Add-in which allows users to choose their email signature as they compose a message.Screenshot of Social media icons can be added into email signature templates.Screenshot of 1-click surveys can be embedded to email signature templates with Customer Thermometer.Screenshot of Advanced rules can be created and used to decide which signature will be applied for a specific user.Screenshot of Email signatures are organized into folders and restrict specific templates to specific users or groups.Screenshot of The Headline Content feature can add headers to email signatures

Exclaimer Videos

Exclaimer is an email signature management solution used to create, control, and deploy company email signatures, firing up new marketing channel.

Watch How Make-A-Wish UK implemented Exclaimer to ensure brand consistency across all emails and to effectively promote current marketing messages.

Exclaimer Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish, German, Spanish, French, Italian, Dutch, Portuguese

Frequently Asked Questions

Exclaimer starts at $0.9.

CodeTwo Email Signatures 365, Xink, and Crossware Mail Signature are common alternatives for Exclaimer.

Reviewers rate Usability highest, with a score of 8.9.

The most common users of Exclaimer are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(346)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Saeed Albakari | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Exclaimer is our signature partner, who we trust at the productivity level and support.
  • Implementation
  • Support
  • Price
  • Easy
  • Simple
We use it as an email signature, and we found it easy to design and implement on Outlook or over the cloud.
  • Use as identify.
  • Send massages in signature.
We are using our own templates, but Exclaimer provides a lot of templates instead, which is GREAT. We found it easy to write and arrange the components in the signature design. Plus, the implementation control is the most important.
I believe that I am completely secure with Exclaimer.
Price Support Implementation Availability.
140
We are a high-education University, and we assign the signatures to all our administration and academic staff.
2
It is supported by our helpdesk and support engineer. But it is easy and rarely needs any support.
  • Easy
  • Price
  • Implementation
  • Reliability
  • Advertising.
  • Banner
  • Signature
  • Advertising
  • Banner
We like and trust the service we have had for the past three years.
No
  • Cloud Solutions
  • Scalability
  • Ease of Use
There will be no change since we are happy with what we are getting.
  • Implemented in-house
No
Change management was a small part of the implementation and was well-handled
  • Almost nothing.
It is a signature platform that works in a perfect way.
  • No Training
It is easy to use the platform without training.
It was easy to configure the platform with only following the given instructions as you are able to contact the support easily.
What ever they are using is just perfect.
No - we have not done any customization to the interface
No - we have not done any custom code
We use only the provided tools which is more than enough for us.
The support team was FAST, RELIABLE, and KNOWLEDGEABLE.
NO ... I don't know about it ... I am getting the support as part of the placement.
Yes
YES.
When I send an email to support, they always answer within three working hours at most.
Easy to design and implement.
  • Banner
  • Images
  • Links
  • Sync
  • Almost nothing.
you can easily design more than one signature and spit it among the organisation.
we haven't experienced any errors before.
just perfect.
  • Office 365
Outlook integrattion
online and on prime.
  • no
null
  • Single Signon
  • AppExchange or similar marketplace
No
I haven't find any problem in integrattion process.
Keep doing whatever you are doing.
we get the product directly from Exlaimer.
We get the product directly from Exlaimer.
We get the product directly from Exlaimer.
We get the product directly from Exlaimer.
Everything runs smoothly between us.
We get the product directly from Exlaimer.
Yes
Smooth and easy and without any downtime.
  • Easily
  • nothing
No
No
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is a legal requirement in the UK to have company information in an email when sending emails external to your company. These can be very complex when factoring in different departmental needs. Or email campaigns that target certain companies. Exclaimer makes these complex tasks very simple for even nontechnical staff.
  • Easily integrate with Office365.
  • Easily create and manage templates.
  • Licensing is very easy.
  • Support is exceptional.
  • The ability to create a bespoke User Data Sync Schedule would be handy.
Before installing Exclaimer, some people simply created their own signatures and disclaimers. There was no consistency; most of them didn't look professional. What was worse was that some didn't even send a signature or disclaimer, which left the company open to all kinds of litigation. Installing and setting up Exclaimer ensured that everyone sent a consistent signature and disclaimer out. On top of that, we were able to do marketing campaigns for particular departments or to particular customers. I am unable to think of any scenarios where Exclaimer is not appropriate.
  • We have certainly had an ROI, but it is hard to quantify as we don't have analytics with regard to the marketing campaigns we used.
  • It has ensured UK regulatory compliance.
  • We have certainly had an ROI within the IT department as it is centrally managed and so cuts down on admin tasks.
We haven't used all the functionality. However, we have used creating and scheduling different email signatures for different departments and customers for a specific period. This takes the leg work out of remembering when to start and, more importantly, when to finish the campaign. It's no good running a Christmas campaign and then forgetting to turn off the disclaimer after Christmas!
We haven't used or evaluated any other products. It came recommended, so we scheduled the demo, and everything from the price, ease of installation, maintenance, and creation of templates was so intuitive and obviously best of breed, along with their quality support. We were more than happy to move forward with Exclaimer.
15
They represent the following departments, IT, Marketing and Business Development. IT from a setup and maintain point of view, Marketing from a consistency point of view to ensure everything is on brand and has the same look and feel and the Business Development team from a targeted campaign point of view.
5
All the people who support Exclaimer in-house are in the IT department. Ranging from the Service Desk which supports the AD->AAD fields that contain the information to be populated in the signature/disclaimer, to the 2nd line support, who supports the mail flow rules and the templates rules.
  • Ensuring a signature and disclaimer are on all emails.
  • Ensuring consistency within the email signatures and disclaimer.
  • Central management of the templates.
  • I can't think of any I'm afraid.
  • We have requested a demo for the Power Ups.
We will 100% be renewing our Exclaimer license. Our license model is monthly, and as previously mentioned, we are extremely happy with Exclaimer for the two main priorities, price and functionality. Couple those two with the other nice-to-haves, good support, and ease of use, and it's a no-brainer to keep with Exclaimer.
No
  • Price
  • Product Features
The functionality was the most important. After the demo, it was clear that Exclaimer fulfilled all our needs and then some.
When we did the evaluation, it was simply on the recommendation of a valued contact. This was almost ten years ago. Nowadays, we have a whole host of processes and procedures ranging from vendor onboarding questions to financial health checks. We would also have more than one vendor evaluated for such a project.
  • Implemented in-house
No
Change management was minimal
This wasn't a change. This was a new install and so simply followed Project rules.
  • There were no issues either small or significant.
The implementation was done in around an hour. There were no issues at all.
  • No Training
The product was indeed very easy to learn. We also took advantage of the Exclaimer Template design service. They created the templates for us, and we simply uploaded them into Exclaimer. From there, we made changes ourselves and so learned how to use the product.
Exclaimer is extremely configurable in all different manner of ways, from the template design to mailing flow rules. It is very extensive but not at the expense of its useability or intuitiveness. It is so very user-friendly and can easily be learned and picked up.
Have a sandpit folder in which all the templates are pointed solely at a test group of users. Make any changes to the templates in this folder first and then test fully before making any amendments to the templates in the live folder.
No - there is no facility to customize the interface
No - we have not done any custom code
No.
The support is excellent. There is telephone support if you require urgent P1 type of problems, or there is email support if it's less urgent. Both work just fine. One thing that strikes me is that, unlike most vendors, they suffer from support churn. I have spoken to the same support analysts a number of times over the last 5 or 6 years. I find them all to be very knowledgeable and polite. Indeed in some instances, actually trying to help out when it's clearly not an Exclaimer problem but rather an AD/AAD or sync issue.
Nope, we're on Standard support and have never had any issues with it.
No
We had an issue with data from an AD/AAD field not appearing in Exclaimer. The Exclaimer analyst proved to me it wasn't an Exclaimer issue by going into MSGraph and showing me that the data was missing there too. Rather than just say, "not an Exclaimer problem, goodbye," they stayed on the phone, and we went into AADConnect and double-checked everything in there, and did some testing. They went way above and beyond their remit. The problem didn't get resolved, but I was impressed that they even entertained assisting me with a product that wasn't anything to do with Exclaimer.
Exclaimer is extremely intuitive. The entire setup and config of the Cloud offering is a very slick and quick process. Once set up you can use SSO to log on, which is much easier than having another account and password you have to remember. The creating and managing of email signatures and disclaimer templates is so simple, thanks to the drag-and-drop template builder.
  • Design Template.
  • Managing Mail Flow.
  • Integrating with M365.
  • There aren't any.
No
It is very simple to scale this product up from licensing to templates.
Never had any issues with availability during our outages.
I have to admit that there has been an odd occasion when the pages have taken a while to load. This is the exception rather than the rule.
  • No
  • No
We haven't integrated with any of these technologies.
We haven't integrated with other technologies.
The vendor is very easy to deal with and we have a good rapport with Exclaimer.
Post sales, the Vendor again was very easy to work with and very helpful.
We used the Design Template service; this was a very pleasant experience and the design team we in constant communication with us to ensure the templates were designed exactly to our remit.
We didn't really negotiate anything we simply went with the monthly, user, licensing, which gives us the flexibility of increasing or decreasing the license on a monthly basis.
As mentioned in the last question, we are billed monthly per user, and this suits us very well.
Not really, We're an SME I guess if you're a multi-national company, you can probably negotiate annual terms and save some money.
Yes
We moved from Exclaimer for Exchange to Exclaimer Cloud; this a very smooth process, and there was no downtime and no impact on users.
  • The cloud offering has more functionality.
  • The cloud offering means we don't have to keep upgrading the software.
  • possibly more/better analytics.
  • Some kind of reporting.
No
Yes
As mentioned previously we've move from Exclaimer for Exchange to Exclaimer Cloud
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