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Experian Phone Validation

Experian Phone Validation

Overview

What is Experian Phone Validation?

Experian phone verification software finds the number and checks if it’s active. The software also collects information like phone type and network provider. To make sure the phone number is receiving calls, the software sends a test message to the…

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Product Details

What is Experian Phone Validation?

Experian Data Quality’s phone verification service allows users to validate landlines against the North American Numbering Plan (NANP) and verify whether a given mobile telephone number exists and is live on a network.

The phone validation tool runs any U.S. or Canadian landlines through a series of algorithms, flagging area code and format errors before parsing and standardizing the number according to the NANP. Phone verification is an important aspect within overall data management initatives as well as a tool to improve customer service, save time and money, and increase the rate of accurate form completions.

Three ways to verify phone numbers

There are three ways to verify phone numbers, depending on what information is needed:

  • Global phone validation: Use a web service to validate phone numbers in real-time. The service provides the information needed on each number, such as network status and phone type.
  • Phone verification API: An API service helps validate phone numbers in real-time—for when a user is checking out online and the phone number is typed into the field. This helps keep fake numbers from ever entering a database.
  • Bulk phone number validation: Automatically clean up a phone number list. The user can set up recurring phone number list cleaning, or upload phone number list whenever desired.

Experian Phone Validation Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings

(2)

Attribute Ratings

Reviews

(1-1 of 1)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use the system to validate customers calling number and to ensure the person contacting support is real. The complete and accurate customer contact data in real-time display in a correct formatted to our need.
  • Validate caller
  • Ensure call back number is real
  • match caller with data on file
  • New area code needs update
  • System have duplicate old number
Experian Phone Validation has a large database of users on file. It leverages and integrates Experian credit report system phone number into this system.
  • Ensure the caller is valid
  • Make call back easier if connection get drop
  • Display in an easy-to-read format
  • Cost is higher than other system on the market
  • System integrates well with API
  • Integrate nicely with Salesforce Sales Cloud and Service Cloud
Experian Phone Validation solution checks the line type, confirms the number exists with the network provider and corrects the number format in line with country and relevant dialing code.
120
Licenses Customer Complaint Customer Support Fraud Report
4
We have CRM, Salesforce and ServiceNow system admins and developers that setup, maintain, and support this system in-house.
  • Integrate with Salesforce
  • Large set of API
  • Large database of numbers
  • Streamlines the form-fill process by eliminating the need for confirm phone number
  • Improves ROI on SMS campaigns
  • Integrate into web service forms verify user’s name and address associated with the number
  • block robo account creation on service portal
System has a large API integration set, large database of users and including powered by real-time information from 1200 telecommunication providers. SLA on service uptime guaranteed of 99.2% with sub-second processing speeds and real-time update of users. Easy integration and configure for any field in any SaaS platform where numbers are entered.
No
  • Product Features
  • Product Usability
  • Product Reputation
System has a large API integration set, large database of users and including powered by real-time information from 1200 telecommunication providers. SLA on service uptime guaranteed of 99.2% with sub-second processing speeds and real-time update of users. Easy integration and configure for any field in any SaaS platform.
None we are happy with the solution and service from Experian Phone Validation (Mobile Validation).
  • Implemented in-house
  • Third-party professional services
We rely on both in-house and VAR professional to help install and integrate with our system.
Yes
We used the phases approach to integrate Experian Phone Validation (Mobile Validation) system to ensure that it is working correctly before large scale deployment.
Change management was minimal
There were not many issues with regard to integration of Experian Phone Validation (Mobile Validation) into our system.
  • Having SME test the system
Experian Phone Validation (Mobile Validation) integration was fairly easy with large API set to many SAAS platforms.
Experian Phone Validation (Mobile Validation) are quick to answer and resolve issue that we have.
Yes, we purchased premium support during the first two years to ensure smooth integration and quick support turn-around if problem arise.
No
The system has an SLA of service uptime 99.2 and we only had two minor issues with accessing the system.
  • Real-time data display and access
  • Accuracy of the data
  • Easy integration with API
  • None so far
Yes
The mobile phone interface is good but needs more features compare to the desktop application.
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