Overview
What is ExtraHop Performance Platform?
ExtraHop in Seattle, Washington offers an IT operations analytics platform via the ExtraHop Performance Platform, providing a dynamic, real-time view of all transactions in the IT environment, every team from NetOps to SecOps can spot and solve problems fast.
TrustRadius Insights
ExtraHop is the way
Great tool for App analysis and troubleshooting
ExtraHop the way of intelligence health monitoring solution.
Eyes on the network
Great Network Monitoring tool!
Real-time, objective source of truth
Reviewer Pros & Cons
Pricing
X- Small
$5.04
Small
$12.34
Medium
$18.76
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is ExtraHop Performance Platform?
ExtraHop Performance Platform Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Comparisons
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Reviews and Ratings
(28)Community Insights
- Business Problems Solved
- Pros
- Cons
Extrahop has proven to be an essential tool for the network operation team, providing valuable insights into the performance and stability of critical business services. Users from various business groups, including Business, Dev, DevOps, and SecOps, rely on Extrahop as an objective 'source of truth'. This software is extensively utilized to monitor the internal network across multiple corporate locations and analyze traffic to identify any anomalies. By analyzing SQL queries and their performance on the network, Extrahop helps in resolving program and programming issues. Additionally, it plays a crucial role in reporting on IT utilization, diagnosing issues with applications and services, and capacity planning for apps and services. Unlike other similar tools that require agents, Extrahop stands out as an agentless solution that provides a wealth of information regarding network traffic. It is widely used by the networking team for diagnosing and troubleshooting issues effectively. Moreover, the technology department greatly benefits from Extrahop's ability to monitor the organization's network, allowing for detailed analysis of payload and packet loss.
Valuable Health Monitoring Capabilities: Reviewers have found Extrahop's health monitoring capabilities to be highly valuable, with multiple users mentioning this as a positive aspect. The ability to compare and analyze data collected from different hops in the network allows for easier identification of issues within the network.
Comprehensive Analysis with Intelligence Engine: Many reviewers have been impressed by Extrahop's intelligence engine, which enables deep-dive analysis from the network layer up to the application layer. This comprehensive analysis helps identify the root cause of problems, whether they are related to the network or the application. Several users appreciated how this feature saves time and avoids blame-shifting between teams.
Customizable Programming Functionalities: Users have praised Extrahop for its customizable programming functionalities that allow them to meet specific requirements and improve service operations. This versatility has been highlighted by multiple reviewers as a valuable aspect of the product.
Challenging User Interface: Some users have found the user interface of the product to be challenging to use and not intuitive. They feel that improvements could be made in terms of making it more user-friendly.
Lack of Integration with Other Network Analysis Tools: Several users have expressed a desire for better integration with other network analysis tools like Wireshark or TCPdump. They would like the ability to program specific criteria to trigger the probe to run these tools and save traces of problematic sessions.
Need for Improved Documentation: Some users have mentioned that the documentation provided with the product is not great and often requires them to seek assistance from tech support. Although they acknowledge that the tech support is outstanding, they suggest that better documentation could help reduce their reliance on support calls.
Attribute Ratings
Reviews
(1-7 of 7)ExtraHop Performance Platform - get full insight to what's happening with your data.
ExtraHop is the way
Great tool for App analysis and troubleshooting
Eyes on the network
Great Network Monitoring tool!
Real-time, objective source of truth
2. TechOps performance monitoring
3. Threat identification