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ExtraHop Performance Platform

ExtraHop Performance Platform

Overview

What is ExtraHop Performance Platform?

ExtraHop in Seattle, Washington offers an IT operations analytics platform via the ExtraHop Performance Platform, providing a dynamic, real-time view of all transactions in the IT environment, every team from NetOps to SecOps can spot and solve problems fast.

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Recent Reviews

TrustRadius Insights

Extrahop has proven to be an essential tool for the network operation team, providing valuable insights into the performance and stability …
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ExtraHop is the way

9 out of 10
July 22, 2021
Incentivized
ExtraHop [Performance Platform] is used to monitor the internal network across several corporate locations. We use it to analyze and …
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Reviewer Pros & Cons

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Pricing

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X- Small

$5.04

Cloud
Per Hour

Small

$12.34

Cloud
Per Hour

Medium

$18.76

Cloud
Per Hour

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is ExtraHop Performance Platform?

ExtraHop Performance Platform Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(28)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Extrahop has proven to be an essential tool for the network operation team, providing valuable insights into the performance and stability of critical business services. Users from various business groups, including Business, Dev, DevOps, and SecOps, rely on Extrahop as an objective 'source of truth'. This software is extensively utilized to monitor the internal network across multiple corporate locations and analyze traffic to identify any anomalies. By analyzing SQL queries and their performance on the network, Extrahop helps in resolving program and programming issues. Additionally, it plays a crucial role in reporting on IT utilization, diagnosing issues with applications and services, and capacity planning for apps and services. Unlike other similar tools that require agents, Extrahop stands out as an agentless solution that provides a wealth of information regarding network traffic. It is widely used by the networking team for diagnosing and troubleshooting issues effectively. Moreover, the technology department greatly benefits from Extrahop's ability to monitor the organization's network, allowing for detailed analysis of payload and packet loss.

Valuable Health Monitoring Capabilities: Reviewers have found Extrahop's health monitoring capabilities to be highly valuable, with multiple users mentioning this as a positive aspect. The ability to compare and analyze data collected from different hops in the network allows for easier identification of issues within the network.

Comprehensive Analysis with Intelligence Engine: Many reviewers have been impressed by Extrahop's intelligence engine, which enables deep-dive analysis from the network layer up to the application layer. This comprehensive analysis helps identify the root cause of problems, whether they are related to the network or the application. Several users appreciated how this feature saves time and avoids blame-shifting between teams.

Customizable Programming Functionalities: Users have praised Extrahop for its customizable programming functionalities that allow them to meet specific requirements and improve service operations. This versatility has been highlighted by multiple reviewers as a valuable aspect of the product.

Challenging User Interface: Some users have found the user interface of the product to be challenging to use and not intuitive. They feel that improvements could be made in terms of making it more user-friendly.

Lack of Integration with Other Network Analysis Tools: Several users have expressed a desire for better integration with other network analysis tools like Wireshark or TCPdump. They would like the ability to program specific criteria to trigger the probe to run these tools and save traces of problematic sessions.

Need for Improved Documentation: Some users have mentioned that the documentation provided with the product is not great and often requires them to seek assistance from tech support. Although they acknowledge that the tech support is outstanding, they suggest that better documentation could help reduce their reliance on support calls.

Attribute Ratings

Reviews

(1-7 of 7)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • After implementing Extrahop and started to use it as the main monitoring solution in my business organization, we improved a lot of work efficiency on operating complex IT solutions, reduced the incident record number, reduce the response time and speed up the root cause infestations, hence helped to save the cost for the business.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Resolution team for network or app issues has improved as we can diagnose using the tool
  • Length of time to identify security concerns has decreased
  • The visual dashboards make it easy to allow other groups to see what exactly is going on with their app or server
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Accelerated root cause analysis
  • Cut out time passing the hot potato, focused time on resolution
  • It's a good tool for change management, helping to transform a reactive culture to one that is more proactive
  • Enables early warning and visibility, prompts action before a system goes down
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