Name: EyeFinity EHR
Author: EyeFinity

Communications Outsourcing

Customer Success

Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Java Technologies

Software Repositories

Development

Business Intelligence (BI)

Collaboration

Contract Management

Electronic Signature

Interactive Voice Response (IVR)

Supply Chain Management

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

Credentialing

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Data Center Infrastructure Management

Data Center Outsourcing (USA)

Data Mapping

Data Observability

Data Privacy Management

Fraud Detection

Governance, Risk & Compliance

Hyper-Converged Infrastructure

IT Asset Disposal

IT Asset Management

Integration Platform as a Service (iPaaS)

Log Management

Network Performance Monitoring

Operating Systems

Packet Analyzer

Single Sign-On

Smart Contracts

Software Defined Storage (SDS)

Software Distribution

Solid State Drives

Tape Storage

Unified Endpoint Management (UEM)

Virtual Private Cloud (VPC)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Content Creation

Digital Signage

Email Management

Email Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Meeting Room Booking

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Acceleration

Sales

Animation

Building Information Modeling (BIM)

Equipment Rental

Insurance Suites

Investment Portfolio Management

Legal Billing

Public Sector Software

Tax Practice Management

Vertical-Specific

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### Patient Management
Users consistently praise Eyefinity EHR for its efficient and well-organized patient management capabilities. The software's ability to streamline patient encounters, from initial contact to post-exam follow-up, has garnered positive feedback. Users appreciate the user-friendly layout that provides quick access to essential patient information, making it easy to navigate through charts and histories. The integration with Eyefinity Practice Management enhances the overall patient management experience, allowing for a cohesive and comprehensive approach to patient care within the practice. Eyefinity EHR's patient management features, such as inventory tracking, billing, and patient pretest data collection, have been highlighted as particularly beneficial by users, contributing to improved workflow and efficiency in patient care.

### Charting and Documentation
Users generally appreciate EyeFinity EHR's charting and documentation efficiency and ease of use, with some highlighting specific areas for improvement. The software's layout and sidebar feature make it easy to access and review patient information quickly. However, some users have expressed concerns about the inability to edit entered information and the time-consuming process of setting up new users. Despite these drawbacks, EyeFinity EHR is praised for its streamlined documentation process, integration with EPM, and the ability to import prescription medications directly from the patient's pharmacy. Users find the software beneficial for routine eye exams but suggest enhancements for documenting newer technologies and customizing prescription medication dosages.

### Software Updates and Enhancements
Some users appreciate Eyefinity EHR's commitment to continuously improving their software through updates and enhancements, citing the positive impact on workflow efficiency and user experience. However, others express frustration with the frequency of updates and the inconsistency in bug fixes, leading to occasional data discrepancies. The mixed opinions highlight the importance of balancing the benefits of software improvements with the challenges of keeping up with evolving technology.

### User Interface and Navigation
While some users find EyeFinity EHR's user interface to be intuitive and efficient, others struggle with the abundance of tabs and the time it takes to navigate through them. The sidebar feature is praised for providing a quick overview of patient charts, but the lack of customization options is a common complaint. Despite mixed opinions, many users appreciate the organization and ease of access to patient information within the system.

EyeFinity EHR is a versatile software that has helped practices organize patient information, access past exams and visits efficiently, and go paperless. It has solved the problem of time-consuming tasks by providing an aesthetically pleasing design that allows users to find pertinent chart information quickly. The software has evolved at a decent pace, making it easier to e-prescribe, create referral letters, and track usage of certain diagnostic and treatment inventory in better detail. 

The product makes it easy for new employees to learn, which helps physicians carry out their work more efficiently and spend more time with patients. Communication with referring practices has been efficient, leading to positive feedback from patients who can access their EHR through a patient portal. The ability to make templates, track changes, submit coding, and pull forward findings has also saved time for both patients and staff members. EyeFinity EHR has solved billing problems by expediting the ability to appropriately bill for services. Overall, the software provides efficient records and is beneficial for patients' health care needs.

Simplicity and ease of use: Users have consistently praised EyeFinity EHR for its simple and intuitive layout, making it easy to navigate. Many users have noted that the sidebar on the left side of the screen is particularly helpful as it shows a quick recap of the patient's chart, eliminating the need to scroll through individual pages.

Customizability: Users appreciate that EyeFinity EHR is both simplified and customizable to meet individual needs. The ability to customize each technician's use of EyeFinity EHR has been a particular highlight for many reviewers, allowing for a more personalized experience and ensuring that everyone can record their findings efficiently.

Integration with other systems: Many users are impressed with how well EyeFinity EHR integrates with other products like EPM, making it easy to manage patient records and workflow seamlessly. Additionally, according to some users, updates are timely and based on user feedback which improves overall efficiency in practices.

Difficult Navigation: Users have frequently reported that the EyeFinity EHR software is difficult to navigate and requires too many clicks to complete simple tasks. Some users state that there are too many tabs, making charting time-consuming and ineffective. These navigation issues cause frequent disruptions of workflow and efficiency.

Lack of Customization: Another common complaint among users is the lack of customization in the software. The program does not allow for flexibility in changing settings, which can result in difficulty finding commonly used features such as the pharmacy and tab. Additionally, some users feel that newer technologies need better documentation for customization and flow.

Glitches and Errors: Many reviewers have stated that the EyeFinity EHR software has many glitches and errors that disrupt workflow. Some report having trouble inputting information or finding certain vendors due to these glitches, causing frustration with their experience using this platform.

WebPT

eClinicalWorks headquartered in Westborough offers their EHR / EMR solution, which can be upgraded to a full practice management solution at higher pricing tiers.

EHR Only

EHR With Practice Management

RCM as a Service

EyeFinity EHR

Medical Office EMR and EHR Software is designed to deal with the daily operations of a medical office.  It is available as desktop software, client-server software and internet-based software. While the terms EMR and EHR  are sometimes used interchangeably, EMR more often refers to digital records for internal use within the practice, whereas EHR refers to digital records that can be shared externally, with patients, other health care providers, insurance companies, etc.

Medical Office EMR & EHR

Visit www.teameyefinity.com today to learn about our latest exciting opportunities.

For over 25 years, Eyefinity has been providing the eyecare industry with software and solutions for efficiently managing practices and electronically storing patient records. We create practice management software, electronic medical records software, and personalized service and innovative eBusiness solutions for the eyecare industry.

OfficeMate practice management software is used by over 7,000 optometric and ophthalmic offices, and over 25,000 offices use Eyefinity products in various aspects of their business. Our software and solutions are created based on the valued input from a team of optometrists and ophthalmologists from across the United States. As our mission statement says, we are focused on "delivering best-in-class products and services to help eyecare professionals."

Eyefinity employs nearly 200 dedicated people across the United States, Canada, Australia, and Europe. Our team members come from diverse backgrounds, and many of them had several years' experience in the eyecare and healthcare industries prior to joining Eyefinity. We have office locations in Rancho Cordova, California; Irvine, California; Livonia, Michigan; Covington, Louisiana; Peoria, Illinois; Paris, France; and Melbourne, Australia.

Eyefinity is part of VSP Global, a complementary group of leading companies in optical industry providing vision benefits, eyewear, ophthalmic lenses, and practice solutions.

EyeFinity

Billing and Claims Management

Managing the entire revenue cycle to help improve collection rates

Real-time eligibility verification

The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.

Coding

The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.

Claims management

This includes claim scrubbing, electronic claim submission, and automated claim tracking.

Claim scrubbing

Electronic Claim Submission

Electronic Claim Submission refers to the ability of the software to submit claims electronically to insurance carriers from directly within the application.

Automated Claim Tracking

Automated Claim Tracking includes features related to tracking claims throughout their lifecycle through automation.

Patient billing

The software can generate statements, send them to patients via mail or email, and process payments.

Payment Processing

Payment Processing features enable the medical office to receive payments for co-pays or out-of-pocket payments via popular payment methods directly from patients from within the application.

Electronic Bill Pay

Online Bill Pay

Online Bill Pay allows patients to remit payment for co-pay and services via an online interface

Create Patient Statements

The software can generate billing statements for patient on-demand for any time period.

Mail or Email Patient Statements

Patient statements may be delivered via postal mail or electronically via email

Automated Alerts for Overdue Claims

The software automatically generates and sends overdue payment notifications to delinquent accounts.

Superbill Generation

The software generates Superbills which encompass multiple practices, services, visits, time periods, etc.

Denial / Underpayment Management

Denial and underpayment management features

Patient Payment Histories

The system can generate historical balance and payment reports for patients.

Electronic Remittance Advice

The software automatically provides electronic notifications upon remittance of payments

Streamlined Data Entry

Streamlined Data Entry refers to the usability and seamlessness of billing and claims management function data entry.

HIPAA Compliance

Billing and claims features requirements for compliance with HIPAA

SiHCFA Compliance

Electronic processing for compliance with SiHCFA workers compensation regulations

Credit Card Processing

Credit Card Processing refers to the ability to receive payment from patients via credit card

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Clearinghouse Integration

The software supports integration with medical payments clearinghouses out of the box.

Accounting Integration

Refers to the medical office software's ability to integrate out of the box with accounting applications

Reporting

Support for reporting features specifically designed to support billing and claims management.

Financial Reporting

Reports and dashboards allow users to understand the financial health of a practice.

Revenue Cycle Management

Revenue Cycle Management features enable a medical practice to easily report on and manage cash flow across payables , receivables with both insurance carriers and patients, etc.

Integration with EMR/EHR

The medical office software integrates out of the box with EMR/EHR software.

Patient Scheduling

Managing patient scheduling, appointment reminders, and patient check-in

Drag-and-drop Scheduling

The software supports a graphical calendar interface for easy scheduling of facilities, equipment, physicians, and other staff.

Facility Scheduling

Refers to the ability of medical office software to manage facilities scheduling.

Physician Scheduling

Physician scheduling features enable for dynamic and flexible scheduling of physicians

Rule-based scheduling

The software sets schedules based on a set of rules or criteria that account for various institutional and individual needs.

Automated patient check-in

The software streamlines the check-in process, with features like co-pay notification, digital ID photos, insurance card scanning, waiting time updates, and self-check-in kiosks.

Automated appointment reminders

Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.

Multi-location support

The software can coordinate scheduling across multiple locations, facilities or practitioners.

ZocDoc Integration

The practice software supports integration to ZocDoc for online patient scheduling out of the box

Calendar interface

The software provides a user-friendly calendar from which users can track and schedule appointments.

Medical Inventory Management

Inventory Management allows medical practices to track supply levels and manage re-ordering.

Automated Supply Tracking

Triggered Reorder Notifications

The medical practice software automatically triggers notifications for supply reorders to office staff when supplies run below set thresholds.

Electronic Medical Records

Digital charting of a patient’s medical and treatment history

Charting / document management

Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.