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EyeFinity EHR is a versatile software that has helped practices organize patient information, access past exams and visits efficiently, …
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EyeFinity EHR is a versatile software that has helped practices organize patient information, access past exams and visits efficiently, and go paperless. It has solved the problem of time-consuming tasks by providing an aesthetically pleasing design that allows users to find pertinent chart information quickly. The software has evolved at a decent pace, making it easier to e-prescribe, create referral letters, and track usage of certain diagnostic and treatment inventory in better detail.
The product makes it easy for new employees to learn, which helps physicians carry out their work more efficiently and spend more time with patients. Communication with referring practices has been efficient, leading to positive feedback from patients who can access their EHR through a patient portal. The ability to make templates, track changes, submit coding, and pull forward findings has also saved time for both patients and staff members. EyeFinity EHR has solved billing problems by expediting the ability to appropriately bill for services. Overall, the software provides efficient records and is beneficial for patients' health care needs.
Simplicity and ease of use: Users have consistently praised EyeFinity EHR for its simple and intuitive layout, making it easy to navigate. Many users have noted that the sidebar on the left side of the screen is particularly helpful as it shows a quick recap of the patient's chart, eliminating the need to scroll through individual pages.
Customizability: Users appreciate that EyeFinity EHR is both simplified and customizable to meet individual needs. The ability to customize each technician's use of EyeFinity EHR has been a particular highlight for many reviewers, allowing for a more personalized experience and ensuring that everyone can record their findings efficiently.
Integration with other systems: Many users are impressed with how well EyeFinity EHR integrates with other products like EPM, making it easy to manage patient records and workflow seamlessly. Additionally, according to some users, updates are timely and based on user feedback which improves overall efficiency in practices.
Difficult Navigation: Users have frequently reported that the EyeFinity EHR software is difficult to navigate and requires too many clicks to complete simple tasks. Some users state that there are too many tabs, making charting time-consuming and ineffective. These navigation issues cause frequent disruptions of workflow and efficiency.
Lack of Customization: Another common complaint among users is the lack of customization in the software. The program does not allow for flexibility in changing settings, which can result in difficulty finding commonly used features such as the pharmacy and tab. Additionally, some users feel that newer technologies need better documentation for customization and flow.
Glitches and Errors: Many reviewers have stated that the EyeFinity EHR software has many glitches and errors that disrupt workflow. Some report having trouble inputting information or finding certain vendors due to these glitches, causing frustration with their experience using this platform.