Name: EyeRate
Author: EyeRate

Help Desk

Web and Video Conferencing

Customer Support

Accessibility Testing

Automation Testing

Version Control

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Calendar

Collaboration

IP PBX

Knowledge Management

Enterprise

Accounting

Budgeting and Forecasting

Financial Planning and Analysis (FP&A)

Financial Research

Financial Risk Management

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Job Board

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Cloud Storage

Container Security

Deception Technology

Embedded Database

Event Monitoring

Fraud Detection

IT Professional Services

IT Service Providers

Integration Platform as a Service (iPaaS)

Load Testing

Machine Identity Management

Network Diagnostics

Network Performance Monitoring

Office Migration and Repair

Rack Servers

Runtime Application Self-Protection

Service Desk Outsourcing

Telecom Expense Management (TEM)

User Activity Monitoring

Value Stream Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Digital Experience Intelligence

Email Marketing

Influencer Marketing

Market Research

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Professional Services

AI Sales Agent

Customer Relationship Management (CRM)

Sales

Application Security

Cloud Security Posture Management

Identity Threat Detection & Response Software

Security

Estate Planning

Geographic Information

Tour Operator

Vertical-Specific

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Grade.us

Traject

Birdeye

Podium

Brand24

Reputation.com

Reputation.com, Inc

Chatmeter

GatherUp

Amazeful

RapidReviews

Broadly

EyeRate is an employee-driven growth platform for customer reviews that, according to the vendor, empowers staff to become advocates for their businesses. It is designed for service brands of all sizes, including fitness and health, beauty and anti-aging, personal care and wellness, auto services, and home services industries. EyeRate aims to boost job satisfaction, control online reputation, and drive new revenue for corporate and franchise brands. The vendor claims that over 100,000 frontline employees are already benefiting from EyeRate, which offers an industry-leading employee recognition program and automates the customer review process on Google reviews.

**Key Features**

**Employee Driven Growth Engine**: EyeRate rewards exceptional customer service and online reviews to empower staff and improve employee morale. The vendor also claims that it helps create a positive company culture and drives new revenue.

**Corporate & Franchise Brands**: EyeRate is specifically designed for service businesses, franchise owners, and multi-location brands. The vendor states that it aims to boost job satisfaction, reduce costs, and enable control of online reputation and search rankings with Google reviews.

**Frontline Employees**: EyeRate provides a platform for frontline employees to earn more, gain recognition, and achieve success in their careers. It offers an industry-leading employee recognition program to acknowledge their efforts.

**Automate Customer Reviews**: EyeRate automates the customer review process on Google reviews, streamlining the customer experience. It integrates with over 75 Point of Sale (POS) systems, according to the vendor, to put the customer review process on auto-pilot.

**Boost Employee Recognition**: EyeRate automatically tracks employee Google review mentions and recognizes exceptional customer service. The vendor claims that it provides direct deposit rewards through the mobile app and offers flex rewards to meet employees' needs.

**Create Sales Competitions**: EyeRate announces new products and services through competitions, aiming to boost team morale and engagement. It encourages friendly competition among sales reps and collects valuable feedback from employees.

**Drive Repeat Customers**: EyeRate runs SMS campaigns to encourage brand loyalty and responds to unhappy guests directly via SMS. The vendor suggests that this increases customer satisfaction and engagement, ultimately turning unhappy customers into loyal clients.

**Retain Motivated Employees**: EyeRate automates the customer feedback process, identifies top-performing employees, and provides insights to recognize and reward outstanding employees. The vendor claims that it increases employee engagement and retention rates.

**Employee Rewards and Point of Sale Integrations**: EyeRate automates Google reviews with over 75 Point of Sale (POS) systems, allowing businesses to collect, post, and respond to customer reviews in one dashboard. The vendor also states that it rewards employees for exceptional service and positive customer reviews.

Professional

Agency

Partner

Birdeye is a reputation management and digital customer experience platform for local brands and multi-location businesses. Birdeye’s AI-powered platform is used by brands to engage with customers, drive loyalty, and excel in local markets.

Standard

Premium

EyeRate

Online Reputation Management

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Online Reputation Management Software

EyeRate

Overview

What is EyeRate?