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EZ Texting

Score9.1 out of 10

410 Reviews and Ratings

What is EZ Texting?

EZ Texting provides businesses and organizations with a text marketing solution, including features and integrations to keep conversations going. The solution can be used by businesses to connect with their audiences. It can be used to send promotions, promote a new product, build brand awareness, or drive traffic to websites or storefronts.

EZ Texting Key Features
EZ Texting's features are designed to enhance the effectiveness of text marketing efforts. Some include:
  • Two-Way Messaging: Allows customers to reply to messages, ask questions, or provide feedback, creating opportunities for meaningful engagement and dialogue.
  • Mass Texting: Personalized messages sent to large groups of contacts with just a few clicks, maximizing reach and engagement.
  • Keywords: Unique words or phrases that customers can text to a designated number, triggering automated responses or actions and streamlining communication and engagement processes.
  • Generative AI: AI Compose and Team Inbox allows businesses to craft personalized messages and manage customer interactions.
  • Workflow Automation: Send texts triggered by actions and events to boost engagement and drive conversions.
  • Text Templates: Pre-written content in-app for customer communication, saving time and ensuring consistency in messaging.
  • MMS Edge: Enhanced Image Library + Editor powered by Shutterstock
  • Contact Management: Contact list management, where contacts are organized into groups for targeted messaging.
  • Personalization: Engaging and relevant messages that use the recipient's name, location, or other custom fields.
  • Growth Tools: QR codes, Keywords, Sign-Up Forms, and Click-to-Text to grow a contact list.
  • Scheduling: Campaign planning with scheduled messages to be sent at the optimal time for maximum impact.
  • Integrations: EZ Texting connects to apps like Zapier, Constant Contact, Hubspot, Mailchimp, and Squarespace.
  • Analytics: Real-time tracking for text campaigns with analytics and reporting tools that monitor delivery rates, click-through rates, and conversion metrics.
  • Compliance: EZ Texting provides built-in compliance guidance to help navigate the legal landscape of text marketing.

Media

Screenshot of EZ Texting Dashboard: View recent activity, upcoming campaigns, and access AI Assistant.
Screenshot of Enhanced Image Library + Editor: Our enhanced Shutterstock integration helps you unlock and edit 450+ million free images and 20k design templates, giving you the license to create more scroll-stopping texts.
Screenshot of AI Compose: Create engaging messages instantly with emojis, helpful templates, easy editing, multilingual translations, and more.
Screenshot of Workflows: Effortlessly send texts triggered by actions and events to boost engagement and drive conversions. With a drag & drop editor, technical expertise or code is never required.
Screenshot of Quickly create engaging texts with built-in tools, including AI Compose, to add personalization, trackable URLs, media, and more! Stay compliant with EZ Texting's SafeSTOP® feature.
Screenshot of Reporting Made Easy: Get delivery confirmations, check on bounce rates and view opted-outs.
Screenshot of Contact Management and List Growth Tools:
Screenshot of After Hours Workflow Template
Screenshot of Multilingual texting: Communicate confidently in six languages with built-in AI translation
Screenshot of The calendar view, used to visually organize scheduled campaigns.
Screenshot of The dashboard to upload multiple contacts simultaneously.

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Screenshot of EZ Texting Dashboard: View recent activity, upcoming campaigns, and access AI Assistant.

Pros

  • User-friendly interface and simple navigation
  • Efficient group messaging and contact management
  • Fast and reliable message delivery

Cons

  • Limited message organization and search capabilities
  • Absence of integrations with platforms like Wix and event systems
  • Character count and special character limitations in messages

1010

Use Cases and Deployment Scope

We use EZ Texting at the Land Trust as primary outreach and community engagement tool. It allows us to quickly and effectively share information about out free events, workshops, and community programs with residents across neighborhoods we serve.

The main business problem EZ Texting addresses is timely and accessible communication. It also reduces missed events and increase participation by providing clear reminders and updates.
The scope of our use includes event promotion, workshop reminders, last-minute updates, and ongoing engagement with community members who had opted in to receive communications. This supports our mission by increasing awareness, attendance, and equitable access to our free resources and services.

Pros

  • Very easy to navigate
  • Fast working
  • Good price

Return on Investment

  • growing our contact list
  • deliverability rates for mass and group texts

Usability

EZ Texting Positive Experience

Use Cases and Deployment Scope

Our organization uses EZ Texting to communicate with our tenants, owners, vendors, and affiliates. This tool has proven to cut down on endless emails and provide faster service options to our clients.

Pros

  • Response times are amazing
  • Customer Satisfaction has drastically increased
  • Time Consuming email responses and repeat phone inquiries and decreased

Cons

  • None at this present time.

Return on Investment

  • Client onboarding processing
  • Client retention
  • Growing your network

Usability

EZ Texting An Easy Choice

Use Cases and Deployment Scope

I use it to share communications and reminders with Church Members. It helps to centralize communications with groups that are targedted which make communciations easy for our communications team. I love EZ Texting and its easy to use dashboard and features. I would recommend using the tool for any size organization for quick and easy communictions. Bobo Data Systems

Pros

  • Straight forward UI/UX
  • Easy user platform to quicky addd users and groups

Cons

  • I would like to see AI added to the platform to communication and manage with speech

Return on Investment

  • ROI is Great
  • Helps me to easily deliver messaging and schedule communications

Usability

Other Software Used

Intuit Mailchimp

EZ Texting Helped Grow My Business

Use Cases and Deployment Scope

Our business has a ton of new leads coming in on a regular basis, but since we're a small company it was impossible to contact and follow up with all of them. Since using EZ Texting, we've been able to follow up with leads immediately and help out so many more clients in the process. EZ Texting has helped us double our revenue while keeping a more constant communication flow with our current clients.

Pros

  • EZ Texting makes it easy to send out text messages to large groups at the same time.
  • EZ Texting's customization options that allow you to add the contact's name is a great feature.
  • EZ Texting's workflows have helped my team and I streamline communication with our current clients and leads.

Cons

  • The EZ Texting app doesn't allow you to separate messages by the number making it difficult to find the messages you're looking for.
  • The EZ Texting app also doesn't give the name of the contact you are messaging even if they are on your contact list.
  • EZ Texting doesn't offer an integration with Wix where our website is hosted.
  • Sometimes the in the inbox it doesn't show the initial message that was sent out making it difficult to know who to assign the message to.

Return on Investment

  • We've seen our close rates increase by about 20% because of the ability to automate follow ups.
  • We've been able to double the revenue of our business by capitalizing on our leads as they come in.
  • We've seen an uptick in customer satisfaction as well due to the streamlined communication through EZ Texting.

Usability

Alternatives Considered

SimpleTexting

Other Software Used

Wix

Easy to use convenient and does exactly what you need it to do.

Use Cases and Deployment Scope

We use EZ Text for our emergency messaging system. EZ Text allows us to reach all of our employees via text quickly and simultaneously in case of an emergency. This is helpful for us so that employees don't have to check their email before coming into work and can receive the information directly on their phone. We use EZ Text only for emergencies, ex, office closures in case of bad weather, etc.

Pros

  • Easy to use and manage.
  • Cost effective.
  • Quick and reliable.

Cons

  • Being able to send a group message directly from the inbox.
  • Setting up text templates takes a minute to figure out.
  • Additional integrations for contact upload.

Return on Investment

  • increased communication.
  • increased convenience.
  • Faster response time.

Usability

Other Software Used

BambooHR®, WP EasyPay