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EZ Texting

EZ Texting

Overview

What is EZ Texting?

Since 2004, EZ Texting has provided businesses and organizations with a way to start text marketing — and features and integrations to keep conversations going. A simple interface, customizable templates, and generative AI assistance, help businesses to craft compelling messages…

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Recent Reviews

EZ Texting Review

7 out of 10
March 29, 2024
Incentivized
This service is a highly efficient tool for communication. I found it very easy to add this to my teams processes and train them on how to …
Continue reading

The Best

10 out of 10
March 27, 2024
Incentivized
I use it to reach out to my students, I teach a GED class and dealing with this group, email is not too effective, So I use EZ Texting it …
Continue reading

Love this platform!

8 out of 10
March 26, 2024
Incentivized
We are a non-profit organization that uses EZ Texting to upload our lead generation contacts. We have a 3-step communication plan with …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

2 videos

EZ Texting Review: Keeps The Masses Informed With Ease & Low Cost
02:08
EZ Texting Review: Proven ROI, Easy Use
04:31
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Pricing

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Launch

$25

Cloud
per month

Boost

$75

Cloud
per month

Scale

$125

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.eztexting.com/pricing?utm_s…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $25 per month
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Product Demos

How To Create A Mass SMS Text Message in 1 Minute | EZ Texting Demo

YouTube

EZ Texting Text Marketing Service

YouTube
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Product Details

What is EZ Texting?

Since 2004, EZ Texting has provided businesses and organizations with a way to start text marketing — and features and integrations to keep conversations going. A simple interface, customizable templates, and generative AI assistance, help businesses to craft compelling messages that resonate with their audience.


Effective communication is key to the success of any business. With consumers constantly on the go and bombarded with information, reaching them through traditional channels can be challenging. EZ Texting offers a text marketing solution designed to revolutionize how businesses connect with their audience since text messages are opened and read almost 138% more than email (98% to 18% open rate).


It can be used to send promotions, promote a new product, build brand awareness, or drive traffic to websites or storefronts.


EZ Texting Key Features


EZ Texting's features are designed to enhance the effectiveness of text marketing efforts. Some include:


  • Two-Way Messaging: Allows customers to reply to messages, ask questions, or provide feedback, creating opportunities for meaningful engagement and dialogue.

  • Mass Texting: Personalized messages sent to large groups of contacts with just a few clicks, maximizing reach and engagement.

  • Keywords: Unique words or phrases that customers can text to a designated number, triggering automated responses or actions and streamlining communication and engagement processes.

  • Generative AI: AI Compose and Team Inbox allows businesses to craft personalized messages and manage customer interactions.

  • Text Templates: Pre-written content in-app for customer communication, saving time and ensuring consistency in messaging.

  • MMS Edge: An image library and image editing tool powered by Shutterstock.

  • Contact Management: Contact list management, where contacts are organized into groups for targeted messaging.

  • Personalization: Engaging and relevant messages that use the recipient's name, location, or other custom fields.
  • Growth Tools: QR codes, Keywords, Sign-Up Forms, and Click-to-Text to grow a contact list.
  • Scheduling: Campaign planning with scheduled messages to be sent at the optimal time for maximum impact.

  • Integrations: EZ Texting connects to apps like Zapier, Constant Contact, Hubspot, Mailchimp, and Squarespace.

  • Analytics: Real-time tracking for text campaigns with analytics and reporting tools that monitor delivery rates, click-through rates, and conversion metrics.

  • Compliance: EZ Texting provides built-in compliance guidance to help navigate the legal landscape of text marketing.


EZ Texting Features

  • Supported: Group Texting
  • Supported: Two-Way Texting
  • Supported: Drip Campaigns
  • Supported: Text Automation
  • Supported: Text Scheduling
  • Supported: Reminder Texts
  • Supported: 10-Digit Local Number
  • Supported: Dedicated Short Code
  • Supported: A2P Messaging
  • Supported: Text-Enabled Landline
  • Supported: Toll-Free Number
  • Supported: Contact Management
  • Supported: Groups & Segmentation
  • Supported: Unlimited Keywords
  • Supported: Sign-Up Forms
  • Supported: Click-to-Text Generator
  • Supported: QR Codes
  • Supported: Shutterstock Media Library
  • Supported: Image Editor
  • Supported: API Access
  • Supported: Integrations
  • Supported: Link Shortener & Tracker
  • Supported: Campaign Reporting
  • Supported: Contact-level Reporting
  • Supported: AI Compose
  • Supported: Team Inbox
  • Supported: Teammate Manager
  • Supported: Managed Accounts

EZ Texting Screenshots

Screenshot of DashboardScreenshot of Sending a MessageScreenshot of Delivery ReportScreenshot of Contact ManagementScreenshot of Media Library and Image Editor

EZ Texting Video

EZ Texting's feature set includes automation and AI tools, registration and delivery speeds, and transparent pricing.

EZ Texting Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Mobile Web
Supported CountriesUnited States, Canada

Frequently Asked Questions

EZ Texting starts at $25.

SimpleTexting, Twilio, and Attentive Mobile are common alternatives for EZ Texting.

Reviewers rate Usability highest, with a score of 8.7.

The most common users of EZ Texting are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(354)

Attribute Ratings

Reviews

(1-25 of 241)
Companies can't remove reviews or game the system. Here's why
March 29, 2024

EZ Texting Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
This service is a highly efficient tool for communication. I found it very easy to add this to my teams processes and train them on how to use it in a variety of ways. It has allowed us to broaden our reach at the click of a button. I would recommend it to others looking for a mass text tool.
  • User friendly
  • fast
  • efficient
  • more complex Ui
Event reminders have been how we have used it primaliry
Roman Velazquez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have a karaoke dj photo booth business. Clients take a photo and text/email to themselves the photo. Approximately 90 days after the event takes place, I send a link to the sms/email recipients from those parties informing them that the amazing photos will expire in 7 days thus establishing trust for future promotions of my services.
  • straight forward buttons to click
  • allows real time assessment of your text in costs as you add words, pics, videos
  • Monday thru Friday chat support wait time is less than 10 minutes and appears to be United States
  • Maybe a 6 month buy up front instead of a year
  • A Paypal option using pay later
I was taking my time choosing a company over a period of 10 days. About 12 texting firms in all and EZ Texting was speaking in English. Half of the other platforms were speaking a language for middle men, bulk customer users or some kind of language a website 'code' maker would understand. I represent me and not a wholesaler for other businesses.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use EZ Texting to update our clients on tax returns, send out discounts, and send out general information to our client base.
  • INTEGRATES WITH Zapier
  • KEYWORD CAMPAIGNS
  • ORGANIZING COVERSATIONS WITH CLIENTS SEPARATELY
  • ABILITY TO SYNC CLIENT DATA ACROSS OTHER PLATFORMS
The fact that EZ Texting integrates with Zapier helps save a tremndous amount of time in my business. I connect my crm to Zapier as well and can now send general or tailored text message updates to various clients in the clickof a button.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use EZ Texting primarily as a communication platform for all of our tenants and it’s great! We have four locations, so it’s a time saver for us to easily choose from contact groups. We also use the platform for marketing campaigns and it has been a huge help! Going through contacts can take a very long time and having available groups to click on really saves us from hours of work.
  • Contact Group Creation
  • Simple Campaign Templates
  • Ease of Use
  • Easier to sync with other programs
Marketing campaigns are very good for EZ Texting.
Ron Poindexter | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
EZ Texting is my go to source for follow up, alerting new clients and colleagues about bonuses changes and other offerings and incentives it’s a must have for short code and promotions.
  • Alerts
  • Scheduled follow up
  • Promoting response
  • Short code
  • Help with drip campaigns
  • Uploading messages
  • Rollover unused credits
Should be Referal program for credits
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Perhaps unlike many users, our company uses EZ Texting for message distribution to our entire workforce located throughout the state. Messaging includes (but not limited to) access to our company newsletter, event invitations, morale boosters, important notices affecting job sites, and general company announcements. We are able to contact our employees reliably and quickly and have found a much higher read and response rate over email.
  • Account set up was easy and clearly outlined
  • Contact list creation and editing - love the group feature, easy to upload lists or modify individual listings
  • Reporting/reports were helpful and easy to understand
  • Consistency in delivery of messages
  • Website - using links is frustrating as activating the actual link is often not the word for the link but the space under the word or place that one usually expects. So, you can "click" over and over again and nothing happens till you find the exact spot.
  • Often times when I would search for a contact using a name, nothing would appear (except the message "this contact doesn't exist). When I would search using the phone number the contact would come up (with the name I searched for previously.)
  • The pricing structure for smaller businesses is pretty steep - $75 monthly for only 500 credits and no rollover. Plus the extra charge for added speed.
We've found that our employees are way more engaged with company communication by text over email. We send out notices for company-wide Zoom/Teams meetings and have increased our participation by 50%. Link tracking in text messaging similar to what is available with email services like HubSpot is extremely valuable, which helps us learn what works well. We can send messages that disperse important announcements of upcoming deadlines, new employee opportunities (professional development), and timely job site information such as weather related closures.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I work for a church and we use EZ Texting as a marketing tool. We send out over one hundred texts every month with EZ Texting to let local families know about upcoming events that our church is hosting. EZ Texting has been one of the most effective ways of getting information into people's hands quickly.
  • Sends texts to a large data base
  • The AI text creator is helpful
  • It was very easy to add data into the contact list
  • Going from contact lists right to sending a message.
Sending promotional content to more than twenty people is definitely a task for EZ Texting. When you are communicating with people outside your organization and you don't want to give out your personal information, this is a great platform that allows you to do just that. For smaller-scale communication, this platform is not necessary.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a family-owned enterprise boasting a workforce of 120 dedicated individuals, we sought a seamless solution for efficiently communicating with our entire staff during emergencies via mass text messaging.
  • Easy Setup
  • Easy to Manage
  • Fair pricing
  • The app does not show all contacts, web version is better
EZ Texting offers a convenient platform where we can craft messages for our employees and utilize the AI feature to enhance their appeal. We've already dispatched numerous messages, and our employees have shown positive receptiveness.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
EZ Texting is exactly that. Easy. I tried a competitor company and it just didn’t work. So many glitches. I found EZ Texting and got started right away. It’s also terrific that we get to decide how much we want to spend as we go. It’s not a hefty monthly commitment. Pay as you go is great. I wish it had a few more features but for now it’s been a good move for us and is helping my business.
  • Easy upload of lists
  • Simple platform.
  • AI help with content built right in.
  • It’s basic.
  • I wish it automatically cleaned the bounces.
  • If you don’t manually remove bad numbers. You resend and pay for them again next time.
It’s expensive to use images. But no e you have the option. I haven’t used it due to cost.
March 27, 2024

The Best

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use it to reach out to my students, I teach a GED class and dealing with this group, email is not too effective, So I use EZ Texting it is fast and effective. they record conversations and also give the option for announcements and mass text message. They also have a AI feature that help me with making sure I'm speaking the correct way to my audience. Rather that's professsional, goofy, informational, soft spoken, however they assit. very useable tool, and a very great price.
  • AI Correction
  • reports
  • Contact List upload
  • Opening messeges
  • auto reply
  • remove duplicate
I love that I had the option too get my message re-typed for errors. and also I love the fact that I can send my supervisor a report of how many times I used this tool, that helps them want to pay for this moving forward. My favorite feature was being able to upload my contact list to the site and everything stayed in place.
March 26, 2024

Love this platform!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are a non-profit organization that uses EZ Texting to upload our lead generation contacts. We have a 3-step communication plan with interacting with our leads. However, our last step is EZ Texting if they have not engaged with us prior, and texting allows us to communicate with them if they didn't answer a email or a call from us.
  • Creating messages
  • Uploading contacts
  • Adding a logo image to the message
  • I wish characters weren't equivalent for credits
  • Another easier way to delete contacts in one group
Its well suited for mass texting of large amount of people but I am not sure with individual sending a same message but I want to change the first name.
March 26, 2024

EZ Texting is easy

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use EZ Texting to notify members of my community about special events and sales.
  • Easy to use
  • Customer Service
  • Pricing
It has been well suited for all of my needs. The only issue I’ve had is with bounced texts due to carrier restrictions.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
EZ Texting is the main program we use at The Music Yard for communicating with our clients, wether it is 1-on-1 communication, or group communication. It's easy to use, but also has a ton of really great features! From the web browser, to the Ipad, and Iphone apps EZ Texting work great across all platforms, and with multiple users on at the same time. EZ Texting has helped optimize our time and makes it real quick and easy to communicate with clients and with our staff. You could definitely use EZ Texting to your benefit!
  • Group Texting
  • Scheduled texting
  • One on One
  • Message history
  • UI on the phone and ipad for full features
  • detailed reasoning on failed delivered texts
  • Email notifications for delays in sending messages
One of the biggest ways EZ Texting works for The Music Yard is in the instance when we need to reach the totality of our clientele. Because of the ability to create contact groups, we can easily select our "all studio" group and get important updates to them in minutes! It is so nice to have that resource available to us!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company works in the highway maintenance industry where most of our employees are located out in the field, with no access to computers for email communication. We have found EZ Texting to be the perfect tool for reaching our employees and sharing important company announcements. We have also included links to safety videos for our employees to watch, which helps us comply with DOT regulations. Overall we are quite pleased with the user experience that EZ Texting provides.
  • User friendly interface for managing contacts and groups
  • The ability to send SMS and MMS texts
  • Ease of adding credits as needed
  • It would be helpful if EZ Texting could recommend credit purchases based on texting trends (AI tool?)
  • Adding an AI feature to the text message would help with optimizing message content.
It is important to remember this communication tool is strictly one-way communication. One (minor) issue we have had is when employees respond to a text message, thinking it is going out to all employees, or all in the text group. When in fact it all comes directly to the account owner. I recommend periodic employee surveys to collect feedback from your teams.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use EZ Texting to message internal employees. We are able to use the EZ Texting API to keep our contacts and groups in sync from our internal system so that we don't have to waste time keeping another system up to date.
  • Internal communication
  • API Functionality
  • Modern web app
  • API batch updates should be available for all data types
  • Porting process could use some work
  • Google contacts integration
We have only used for internal business communication & alerts but it works great for that.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our recruiting department uses EZ Texting for mass text blitzes to prospects, to inform them of job opportunities within our company.
  • Effective in sending mass texts
  • Easy to upload lists for mass texts
  • Good interface, easy to creat mass texts
  • It is difficult to find prior text strings
  • The app lacks UI. Difficult to initiate new messages, lots of things
  • I often click on Inbox but it doesn't pop up. I have to click other menu items, then click on Inbox for it so show up
  • It is difficult to find individuals. In the Contacts page, in All Contacts, I almost never get results when I type first, space, last name. I can even have a contact listed on the search page, I'm looking right at it, but if I type their name, it shows no results. VERY frustrating
EZ Texting is well suited for doing mass text campaigns, not good for initiating/conducting one on one text messages. It is not good for someone who is not resourceful in finding solutions without support. The UI is not good, the site is not insightful, and has quirks that make it frustrating unless you are patient and able to chase down solutions.
March 25, 2024

EZ Texting Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses EZ Texting to market to our clients about services and programs that are often free of cost for low-income fathers and families.
  • Easy to use
  • Easy to onboard
  • User friendly
  • Reaching customer service by phone for support
  • Uploading video so that end users can click it to view when sent
  • Easier way to manage credits
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use EZ Texting to alert patients of changes to the schedule or to simply remind them of my services
  • Easy to add clients
  • Reviewing the status of the campaigns
  • Responding to texts
  • There should be a do not reply button.
One issue I have is that people tended to continue conversations which wasn't the intent of the text. This ends up costing more money
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use EZ Texting to fill our appointment books during slow weekdays as well as answer inquiries about our spa and book appointments.
  • sends mass texts
  • coverts our landline and makes it textable
  • good customer service
  • using on PC, texts are not appearing right away
  • need to constantly refresh my computer screen - easy to miss a text
  • cost too much to use emoji or a MM files
mass texting - great . Easy communication with customers.
March 24, 2024

Stellar Marketing

Score 10 out of 10
Vetted Review
Verified User
Incentivized
we use easy texting to notify our contacts that our photo galleries are up and when they are expiring. Mostly, it has been a very positive experience. However, Some phone number not uploading correctly. And bounced texts for verified account numbers.
  • Contacts
  • Scheduled messages
  • Easy interface
  • Lagging uploads
  • Csv specifications
  • Speaking to actual customer service rep
I don’t like the AI going over the maximum text messaging
Charlette Sauders | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I text prospects who have opted in for more information about the business
  • Sending group texts
  • Letting me know if texts go through
  • Ease of use
  • Sometimes the service wasn't working, for whatever reason
It's suited for small businesses that don't have a good texting option. I'm guessing it might not be as useful for mass texting, but it's perfect for smaller users.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I utilize EZ Texting to send out daily Bible verses to a network of current and former youth and youth workers I have been involved with. The ease of use of EZ Texting allows me to focus on the content I send, and not the process I use. The cost of EZ Texting makes this part of my ministry very cost effective. I can continue having contact with this network at a very reasonable cost.
  • Customer Service is top notch - responsive and helpful
  • Text distribution is accurate and on time
  • The analysis of the text results gives me the chance to edit my list as needed
  • Very easy to maneuver through the EZ Texting website
  • Automatically keeps my credit units updated so I don't have to worry about missing a text
  • There is really nothing that I can find that I would correct!
EZ Texting is best suited for someone who does not want to get bogged down in the minutia of how to send a text campaign. The dashboard is simple but can be expanded as needed. Reports are quick to find. Larger companies will like the routing feature that EZ Texting provides so that text messages go to the correct person. Best of all - outstanding and caring Customer Service. Above and beyond anything I could expect.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I started using EZ testing to boost engagement as an alternative to e-blasts. I was told by coaches at Tom Ferry that texts are shown to be much more effective than e-mails, and that was evident to me the first day I started using the app. I love that it notifies me on my cell phone as well, so I don't have to keep checking inside the app. This is a better way for me to notify my clients about any new listings- instead of waiting for clients to find them on Streeteasy, or Zillow, or to open my e-mails knowing that so many have SPAM settings and never see my emails. Thanks to EZ texting, I am able to get ahead of competitors and stay front and center with my clients. With the click of a button, I can text my entire database and be assured that the message didn't fall through the cracks. I will continue to use this product and will recommend it to other brokers and anyone else in the sales or service industry. Thank you.<br>
  • organization
  • user friendly
  • good record keeping
  • I have no complaints
For me, getting a new listing means that I am racing against a clock as well as other competitors to find a buyer. Sometimes 3 or 4 agents will be sending a listing to the same buyer. The ability to text multiple buyers at once means that I can get my listing in the hands of a buyer first - and EZ texting helps me stay in front of my buyers, and I never have to worry about losing credibility when other agents reach my buyer first.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to invite customers to special events, sales, and hidden offers that we don't advertise on other platforms. We typically send 1-3 blasts every 6 weeks or so, and it's proven to drive lots of traffic to our physical retail store. We plan on using it to drive e-commerce sales in the near future.
  • Campaign creation is easy
  • Support gets back to you withint 15 - 30 minutes
  • Their user interface is easier to use than most
  • I would like to see more phone support
  • Not mixing customer back-and-forth messages with our campaigns.
  • Lowering the cost to send mms
EZ Texting is great if you're running a special promotion or offer. We also find that have a link in your text - to either a landing page or a catalogue of some sort - is key to getting the best response.

I would say a bi-weekly or monthly text routine is key, but daily may burn your list.

Also, I wouldn't use it on a cold list, as it's not only illegal, but also your audience will be less responsive. You need to make sure your contacts are opted-in for receiving text. Then it's a super weapon.
December 29, 2023

We love EZ Texting!

Jessica Pulliam | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use EZ Texting to communicate with candidates and our current employees. The product helps with time consuming phone calls and with dealing with a younger generation, who are not keen to answering phone calls.
  • Provides online website and app for ease of use.
  • Notifies of a new message by a push notification online and on the app, and sends an email.
  • Allows multiple messages to be sent, if you are sending a large message.
  • Copy & Paste while using the app would be nice :)
EZ Texting is well suited for quick questions that the HR department can respond to, without having to have an in person chat or phone call.
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