EZBIS

User-Friendly: Reviewers have consistently praised how user-friendly the EZ Bis software is. They appreciate that it is easy to train new staff, with plenty of training and tutorials available. Some users have reported being able to train someone on the front desk in a day, without needing any assistance after a week.

Constant Upgrades: Customers have frequently mentioned that EZ Bis stays current with regulations by updating its software every year. Many users appreciate that the software is continually upgraded to reflect current guidelines and procedures, making it ICD-10 ready. Additionally, some reviewers have noted that IT support is very friendly and makes it easy to monitor staff.

Billing and Scheduling Features: The billing and scheduling features are often cited as one of the best parts of using EZ Bis software. Users find this aspect far superior to other chiropractic software available on the market, stating that the software is easy to view, understand, and train others on. Multiple users can see into the same patient file at once which eases billing collecting for linked family members.

Slow and cumbersome software: Many users have stated that the EZBIS software is slow and cumbersome, making it difficult to use in real-time while with a patient. Users have reported issues with certain features being slow to load, errors occurring frequently, and difficulties navigating from page to page within the EHR module.

Difficulties with training and support: Some users have had negative experiences with the training sessions provided by EZBIS, reporting that they were not helpful and that they had to learn many features on their own. Additionally, IT support can be challenging to access at times, requiring multiple people before getting to the right person.

Limited customization options: A few users feel that the software is not customizable enough for their needs. Statements generated by the program are not detailed enough for some patient portions; building custom reports can be challenging, billing statements are not customizable enough for some users; there is no feature for case files which would be useful for patients with multiple account types; billing statements aren't flexible enough.

Based on user reviews, here are the most common recommendations for Ez Bis:

1. Implement all the modules of Ez Bis for greater ease and cost-effectiveness. Users have found that utilizing all available features and functionalities contributes to improved efficiency and profitability in managing their clinics.

2. Use Ez Bis for insurance billing and scheduling. Many users praise the platform for its capabilities in streamlining these processes, which can save time and improve accuracy.

3. Ask questions to determine if Ez Bis aligns with the business model. Some users suggest evaluating whether the platform meets specific requirements before deciding to implement it.

Overall, users appreciate Ez Bis as a powerful platform that enhances patient flow efficiency and clinic profitability. They recommend leveraging its modules for ease, cost-effectiveness, insurance billing, and scheduling purposes while considering alignment with the business model when making a decision.